649 Results for

Customer Care Manager Jobs in Newport, RI

.

Warwick, RI29 days ago

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

Pawtucket, RI13 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Warwick, RI26 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Providence, RI26 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

East Providence, RI13 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

East Providence, RI13 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Warwick, RI29 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Rhode Island, RI7 days ago
  • $130,000–$165,000 Per Year
  • Full-time

The ideal candidate will have a proven track record in managing commercial construction projects within New England and ideally this person will have some level of exposure to healthcare projects as well. This highly reputable and award-winning firm serves both Rhode Island and the Greater Boston area, known for its versatile approach to construction projects.

New!

Providence, RIToday
  • $174,070–$374,920 Per Year

p>The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!

Providence, RIToday
  • $174,070–$374,920 Per Year

p>The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

  • New!

    Cranston, RI1 day ago

    Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures.

    • 5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

  • Warwick, RI30+ days ago

    In collaboration with the healthcare team, the Case Manager utilizes evidence-based practice to ensure that specific patient outcomes are reliably achieved and that resources are appropriately used within designated fiscal time frames. 3. Utilizes information obtained from various resources available to: 3.1 Ensure that each patient meets the clinical needs for admission, treatment, and discharge and initiates appropriate follow through with the health care team.

    North Kingstown, RI14 days ago

    Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

    The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.

    Warwick, Rhode Island14 days ago

    About Us:

    Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. The RN Care Manager works with the patient health care teams to assess patients transition/discharge planning needs, actively prevent unnecessary admissions/readmissions, and facilitate timely transitions/discharges.

    Seekonk, MA30+ days ago

    We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Act as liaison between the customers, repair technicians and delivery teams.

    CVS Health Corp logo

    RI22 days ago
    • $75,400–$199,144 Per Year

    li>Proven experience utilizing enterprise cloud SQL environments and statistical packages to extract and analyze data, enabling actionable insights, complex problem-solving, and a strong customer service orientation.

  • Proven ability to influence leadership and business partners, prioritize competing workstreams, and build relationships across large and complex organizations.

  • North Dartmouth, MA17 days ago
    • $16–$22.20 Per Hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    Taunton, MA30+ days ago
    • $16–$22.20 Per Hour

    li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

  • Middletown, RI30+ days ago
    • $17–$22.70 Per Hour

    li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

  • Warwick, RI20 days ago

    p style="text-align:center">Saint Elizabeth Home Care employees work one-on-one with our clients in their homes, creating the opportunity to develop truly impactful relationships and provide meaningful quality care through the power of human connection. The Registered Nurse (RN) Case Manager - Home Care conducts nursing visits to include admissions, revisits, and discharges while providing assessments and education to patients.

    Providence, Rhode Island14 days ago

    About Us:

    Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Requirements:

    Bachelor of Science Degree in Nursing or proof of academic achievement towards Bachelors degree in Nursing or related field and must be currently enrolled in a Bachelors program with a targeted date of completion required.

    Providence, RI30+ days ago

    A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

    New!

    Providence, RIToday
    Remote

    In this CSM role working with database and analytic products, you will partner cross-functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

    RI30+ days ago
    • $64,678–$72,000 Per Year

    Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

    New Bedford, MA30+ days ago

    ul>

  • At least 2 years experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience.

    Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential.

  • Westerly, RI30+ days ago
    • $55,000–$70,000 Per Year

    This is a hybrid leadership and caregiving role, ideal for an experienced CNA, HHA, or PCA who is looking to grow into a management position while continuing to provide hands-on care. Family Pride Private Home Care is seeking a motivated and compassionate Area Care Manager to support our growing presence in South West Rhode Island.

    Oracle logo
    New!

    Providence, RIToday
    • $33.65–$63.65 Per Hour

    p>The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Providence, Rhode Island23 days ago
    • $75,000–$90,943 Per Year

    img alt="" height="79" src="https://seniorlink.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=130832&hashed=-750713739" width="157"/>.

    Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users.

    Neighborhood Health Plan of Rhode Island logo

    Smithfield, RI30+ days ago

    li>Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to:

  • Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, behavioral health professionals and other involved health care professionals and community agencies, as appropriate.

    The Integrated Care Manager (ICM) works collaboratively with the integrated care team to manage and coordinate care for a specific population of members whose needs represent high clinical and social risk in order to ensure quality and cost-effective member-centered care.

  • Providence, RI30+ days ago
    • $80,329.60–$160,617.60 Per Year

    MINIMUM QUALIFICATIONS: Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing. Promotes patient satisfaction by proactively providing clinical information to third party payers to ensure authorization for hospital services and conducting expedited appeals of denied services in collaboration with the patients physician of record.

    Bayada Home Health Care, Inc. logo

    Warwick, RI30+ days ago

    li>

    Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. We are seeking a nurse that is passionate about keeping care in the homes and developing skills for upward career mobility.

    RI, Rhode Island7 days ago
    • $40–$48 Per Hour

    div>The Care Manager effectively manages outpatients to support management of patients with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care to prevent re-admissions.

  • Create cares in the care management platform for each patient under care management with appropriate documentation including but not limited to; cognitive, functional, ADL, environmental factors, psychosocial, medical and benefits etc.

  • Taunton, MA30+ days ago
    • $90,000–$120,000 Per Year

    p>Licensure and Certification:

    • Current unrestricted clinical license in the Commonwealth of Massachusetts as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LISCW), or a Licensed Mental Health Counselor (LMHC) required.

      Job Summary:

      The Clinical Care Manager-Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs.

    Taunton, MA30+ days ago
    • $90,000–$120,000 Per Year

    Licensure and Certification: Current unrestricted clinical license in the Commonwealth of Massachusetts as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LISCW), or a Licensed Mental Health Counselor (LMHC) required. Job Summary: The Clinical Care Manager-Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs.

    Fall River, MA28 days ago
    • $90,000–$120,000 Per Year

    p>Licensure and Certification:

    • Current unrestricted clinical license in the Commonwealth of Massachusetts as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LISCW), or a Licensed Mental Health Counselor (LMHC) required.

      Job Summary:

      The Clinical Care Manager-Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs.

    Providence, Rhode Island8 days ago

    Assigned vendors will include varying degrees of complexity in areas such as eligibility, engagement, file exchanges, contracting and financial arrangements, member/client communications, billing, and training of member-facing teams, This includes but is not limited to the activities of multiple on-going implementations, daily vendor interaction and communication, timeline and critical task management, coordination across multiple resources and stakeholders working closely with the Enterprise Project Management Office (EPMO). Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia.

    Providence, RI30+ days ago
    • $100,000–$150,000 Per Year

    LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results Successfully complete all training classes in a timely manner Complete administrative duties in an accurate and timely fashion Manage efforts within assigned promotional budget Effectively collaborate across all corporate functions Attend medical congresses and society meetings as needed Ensure timely access for patients through patient services and savings programs Overnight travel as indicated by the needs of the business Additional responsibilities as assigned Qualifications / Requirements Bachelor's degree from an accredited college or university Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments Demonstrated experience delivering outstanding results, including Top 10% or Elite/President's Club performance Launch experience strongly preferred Must live within the geography of the assigned territory Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment Ability to thrive with ambiguity and business environments with high expectations Patient support services experience a plus Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Frequent driving, including extended periods of time behind the wheel Prolonged sitting and standing as part of daily job functions Ability to lift and carry up to 30lbs regularly Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer's needs Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) Navigate Market Access and Reimbursement.

    Middletown, RI26 days ago
    • $64,528.08–$115,148.80 Per Year

    Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Under the general direction of the Director of Operations or designee, manage patient flow and the daily operations of ambulatory practice locations(s) with an FTE staff of 25 to 34, including providers.

    Westerly, RI30+ days ago

    7.1 Demonstrates a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets (Dignity + Respect, Information Sharing, Participation, Collaboration) of Patient Family and Centered Partnership. Responsible for the administration and direction of the Ambulatory Care Center, GI Endoscopy, Operating Room, and Pre Admission testing program.

    CVS Health Corp logo

    RI29 days ago
    • $82,940–$182,549 Per Year

    This role is responsible for evaluating, shaping, and advancing high-impact opportunities such as insourcing decisions, new partnership models, and strategic investments that strengthen the customer experience and drive business performance.

    As part of the Customer Strategy & Growth team, this person partners closely with marketing, finance, and cross-functional business teams to translate strategy into clear business cases and executable plans.

    Providence, RI7 days ago
    • $37.13–$74.26 Per Hour

    p>PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Brown University Health employees are expected to successfully implement WOW care and role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

  • Develops and validates clinical competencies related to wound care, ostomy care, and skin assessment in collaboration with nursing professional development managers.

  • Cranston, Rhode Island30+ days ago

    p>Responsibilities include but are not limited to:

    • Interpret/analyze customer requirements and process sales orders from written, electronic, or phoned in orders, including product selection, converting information into internal part numbers, pricing requirements, lead time, freight mode, shipping schedules and descriptions for entry into system.
    • Responsible for accurately creating/updating/maintaining new/existing customer inquiries/files within ERP/CRM/Web portal tools, Sales orders, RMA’s expediting, product, pricing, shipping details etc.

    Rhode Island8 days ago

    p/>

    Brown University Health employees are expected to successfully implement WOW care and role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

  • Develops and validates clinical competencies related to wound care, ostomy care, and skin assessment in collaboration with nursing professional development managers.

  • Bayada Home Health Care, Inc. logo

    Coventry, RI30+ days ago
    • $65,000–$68,000 Per Year

    li>Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.

    CVS Health Corp logo

    RI20 days ago
    • $66,330–$145,860 Per Year

    p>The Manager, Product Development - Patient Care Programs is a key role on the Patient Care Programs team, bringing deep program knowledge and the agility to manage across program development, execution, and ongoing optimization of pharmacy programs that improve patient access, adherence, and operational efficiency. This role partners closely with enterprise teams to drive both program execution and analytics, leveraging data and insights to inform decision-making and program enhancements from requirements through deployment.

    Barrington, Rhode Island22 days ago

    div>EBCAP Health Services is seeking a compassionate and organized Customer Care Center Representative to serve as the first point of contact for patients accessing our integrated healthcare services.

    The ideal candidate is a skilled communicator who thrives in a fast-paced environment, demonstrates attention to detail, and is committed to delivering exceptional patient-centered service that reflects EBCAP's mission and values.
    .

    Providence, RI7 days ago
    • $90,334.40–$180,689.60 Per Year

    p>As a key member of the leadership team, the NPD Education Manager facilitates learning, practice transitions, and organizational change to advance nursing excellence, promote Brown University Health's mission of "Delivering health with care" and guide actions that support Brown University Health's values of Compassion, Accountability, Respect, and Excellence.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

    Rhode Island8 days ago

    p/>

    As a key member of the leadership team, the NPD Education Manager facilitates learning, practice transitions, and organizational change to advance nursing excellence, promote Brown University Health’s mission of “Delivering health with care” and guide actions that support Brown University Health’s values of Compassion, Accountability, Respect, and Excellence.

    Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

    New Bedford, MA28 days ago
    • $38–$43

    li>Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

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