83 Results for

Customer Care Manager Jobs in Lansing, MI

Jobs

New!

Lansing, MI6 days ago

$30.67–$30.67 Per Hour
Full-time
Employee

Essential Job Functions: (Reasonable accommodation will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)Assists participants with securing Medicaid eligibility for Waiver services and monitoring for ongoing program eligibility. Arranges, coordinates, and monitors the services according to the person-centered plan, including those covered through the Medicaid Waiver and Bureau of Aging, Community Living, and Supports (ACLS Bureau).

New!

Lansing, MI2 days ago

$54,095–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

New!

Lansing, MI6 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.

Lansing, MI30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Lansing, MI30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Lansing, MI30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Lansing, MI30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Lansing, MI30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Lansing, MI30+ days ago

5+ years of successful sales and sales management in the medical device marketplace (either direct sales or distributorship), + 3+ years of sales management experience, preference given to candidates with management experience in a device company and direct sales/distributor experience. The Regional Sales Manager is responsible for the management of a region as defined by a specific number of sales territories within the Wound Reconstruction domestic sales organization so that it efficiently achieves the sales and marketing goals while producing a profitable contribution to Integra Lifesciences.

Lansing, MI30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Lansing, MI30+ days ago

Remote

$71,100–$97,800 Per Year

Okemos, MI30+ days ago

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Analyzes reporting to create and implement action plans to improve store KPIs, including: NPS – Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others.

Lansing, MI8 days ago

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

Webberville, MI12 days ago

$54,600–$102,000 Per Year

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow.

LANSING, MI30+ days ago

has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively; a strong background in safety and sanitation compliance; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; and. have oversight of day-to-day operations; deliver high quality food service; achieve company and client financial targets and goals; develop and maintain client and customer relationships; develop strategic plans; create a positive environment; and.

Greater Lansing, Michigan30+ days ago

Role Overview: Sodexo is seeking a results‑driven District Manager 2 to lead student nutrition operations across ten K‑12 school districts within the Indiana and Michigan region. Incentives: Relocation Assistance, Vehicle Allowance, and Annual Incentive Package Eligible What You'll Do: Provide leadership, planning, and operational direction across student dining programs.

Lansing, MI30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Dimondale, MI13 days ago

$17–$17

Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.

Dimondale, MI8 days ago

$46,000–$46,000

Lansing, MI13 days ago

$45,000–$48,000

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

Lansing, MI30+ days ago

Remote

This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, and privacy controls; and the Subscription Services (SSP) sub-team, which creates the platform that allows customers to discover and purchase Ford's digital services. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln.

Lansing, MI30+ days ago

Remote

As a Senior Product Manager on the Fleet Management product team, you will be responsible for creating a world class user experience that focuses on driving outcomes and providing data for fleet managers. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

Lansing, MI15 days ago

They service the surrounding areas with high quality concrete coatings and take pride in quality work and build a team of people who care about the results they produce. A great Garage Door and Garage Floor Services team serving the Lansing community is looking for a Crew Manager.

Battle Creek, MI30+ days ago

$45,000–$65,000 Per Year

In this role, you will review coverages, identify protection gaps, conduct Farmers Friendly Reviews, and introduce additional coverage options that better protect our clients while improving policy density and retention. The Account Manager at the Morgan Raleigh Agency plays a key role in taking care of our clients and helping our agency grow.

Grand Ledge, MI9 days ago

$15–$18

Lansing, MI8 days ago

$58,000–$58,000

Owosso, MI30+ days ago

Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Coordinates activities of cross-functional teams and oversees operational, data management, regulatory, monitoring, and protocol development processes associated with clinical trials.

Owosso, MI8 days ago

Integrates the supply chain as an interdisciplinary partner with clinical departments driving Memorial to deliver higher quality care at more affordable costs in a manner providing the highest value to patients (best outcomes, minimal waste and lowest cost). Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.

Lansing, MI30+ days ago

Remote

$97,900–$133,500 Per Year

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Lansing, MI30+ days ago

Remote

$77,000–$105,100 Per Year

Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups.

Lansing, MI30+ days ago

Remote

The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. + For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.

Lansing, MI30+ days ago

$21.40–$30.60 Per Hour

Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products.

Owosso, MI13 days ago

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Lansing, MI13 days ago

$18–$18

This role oversees daily restaurant operations, leads crew members, manages shifts, and. We’re not your average Wendy’s; we’re a third-generation family-owned restaurant that runs fast, has fun, and cares.

Lansing, MI13 days ago

$45,000–$55,000

Coach and develop team members to ensure smooth operations and exceptional customer service. We’re not your average Wendy’s; we’re a third-generation family-owned restaurant that runs fast, has fun, and cares.

Battle Creek, Michigan30+ days ago

This is a highly visible leadership role where you’ll shape strategy, develop frontline and salaried leaders, partner closely with Supply Chain, Quality, Maintenance, CI, and HR, and work directly with union leadership to ensure strong operational outcomes. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray® Nutrish, Kibbles 'n Bits and 9Lives dog and cat food.

Battle Creek, Michigan30+ days ago

If you’re energized by continuous improvement, love solving complex manufacturing challenges, and want to lead a team that strengthens process capability and performance every day, this is your chance to make a visible impact at our Battle Creek plant, home to iconic cereal brands and a proud legacy in the “cereal capital of the U.S.”. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray® Nutrish, Kibbles 'n Bits and 9Lives dog and cat food.

Lansing, MI30+ days ago

Primary responsibility will be to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service. + Develop new business with customers and accounts previously not sold toAttain monthly and quarterly sales objectives as defined by regional manager and corporate senior management.

New!

Lansing, MI4 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Lansing, MI30+ days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

Lansing, MI30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Lansing, MI8 days ago

Remote

$85,000–$95,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Lansing, MI30+ days ago

Remote

$65,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Lansing, MI26 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Lansing, MI30+ days ago

$55,000–$60,000 Per Year

Crew ManagerFamily-owned company serving the Lansing community and surrounding areas with high quality concrete coatings that take pride in quality work and build a team of people who care about the results they produce. Seeking a Manager / Crew Lead to help oversee daily operations and support our installation teams.

Lansing, MI30+ days ago

Remote

$126,300–$173,700 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The Lead Product Manager will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to drive product strategy, define product vision, and ensure successful delivery of innovative AI and GenAI platforms/solutions.

Lansing, MI30+ days ago

Remote

$78,400–$107,800 Per Year

The Manager, Fraud and Waste works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Lansing, MI30+ days ago

Remote

$129,300–$177,800 Per Year

The Lead Actuary will be responsible for Medicaid-specific functions such as capitation rate review, drafting rate advocacy communications, actual-to-expected business analytics, forecasting market-specific financial results, and many ad hoc analyses related to the business (risk, compliance, operations, etc.) Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Lansing, MI30+ days ago

Remote

$104,000–$143,000 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Once products are launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjust products over time to continue to achieve the desired outcomes.

Nashville, MI11 days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

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Customer Care Manager Jobs in Lansing, MI

Jobs

Nurse Case ManagerTri-County Aging Consortium

Registered Nurse - Case Manager - Southwest MichiganOak Street Health

Assistant ManagerValvoline Inc

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Social Services Care ManagerHumana

Customer Account Manager 3UKG

Care Manager, Registered Nurse- RemoteSharecare

Regional Business Manager, Wound Reconstruction & Care -- Heartland (Chicago)Integra LifeSciences

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

LensCrafters - Store Manager III - MERIDIAN MALL- OKEMOS MIEssilor Luxottica

Manager, Professional Services EngineeringRocket Software

Account Manager, Producer Origination - Webberville, MIADM

General Manager 4 - FoodSodexo

District Manager 2Sodexo

Senior Project Manager (Professional Services)Rocket Software

Shift ManagerArby's

Assistant ManagerArby's

Store ManagerSmoothie King

Sr. Product ManagerFord Motor Company

Senior Product Manager – Fleet Management UXFord Motor Company

Operations Manager / Crew LeaderCrossFire Group

Account Manager - Farmers InsuranceMorgan Raleigh Agency

Store ManagerDairy Queen

General ManagerArby's

Clinical Research ManagerMemorial Healthcare

Supply Chain ManagerMemorial Healthcare

Senior Data ManagerHumana

Senior Manager, MarketPoint SalesHumana

Complex Case Manager RN - Oncology (Remote)Highmark Health

Bilingual Case ManagerCardinal Health

Retail Assistant Manager – Full-Timemaurices

Shift ManagerWendy's

Assistant ManagerWendy's

Senior Manager of OperationsPost Consumer Brands

Manufacturing Engineering ManagerPost Consumer Brands

Account Manager, Neurosurgery- Grand Rapids, MichiganIntegra LifeSciences

Commercial Insurance Account Manager (Eastern Time Zone)Insurance Office of America

Commercial Lines - Account Manager (Fully Remote)Insurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Account Manager - Commercial LinesInsurance Office of America

Account Manager - Commercial Lines (Fully Remote)Insurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Crew ManagerMedNational Staffing

Lead Product ManagerHumana

Manager, Fraud and WasteHumana

Lead Medicaid Actuary (Manager)Humana

Marketing Automation Manager (Adobe AEP/NBA)Humana

Assistant Store Manager4700 - NASHVILLE - JOHNNY'S MARKETS

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