NewProject Manager (Construction) JobotProject Manager (Construction)Gurnee, IL$90,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Project Manager, you are the leader of multiple simultaneous projects and are accountable for every aspect of a project’s success throughout the project lifecycle.
NewOperational Excellence Manager Ventura FoodsOperational Excellence ManagerWaukesha, WISee Ventura Foods Terms & Conditions at https://www.venturafoods.com/terms-of-use/ and Privacy Policy at https://www.venturafoods.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Plant OpEx Manager will be responsible for accelerating operational excellence change efforts at the production plant by leading organizational/leadership development processes, promoting employee engagement and driving quality and productivity improvements.
NewLoader Operator JobotLoader OperatorGurnee, IL$20–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We provides printed cartons, labels, inserts and flexible packaging to its 400+ customers in the healthcare, natural health, personal care, and consumer goods markets.
NewPrimary Care Physician [Chicagoland clinics] Oak Street HealthPrimary Care Physician [Chicagoland clinics]Waukegan, ILTitle: Primary Care Physician Company: Oak Street Health [Multiple Chicagoland Locations] Role Description: The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
NewVP Site of Care Strategy and Operations LundbeckVP Site of Care Strategy and OperationsDeerfield, IL$315,000–$350,000The VP Site of Care Strategy & Operations will be a visible commercial and operational leader responsible for developing and executing strategies that support appropriate site-of-care readiness, operational excellence, timely patient access to therapy, and operational execution of hub, including co-pay, case management and reimbursement support capabilities. The role will be responsible for evolution of Lundbeck’s existing Vyepti Infusion Network (VIN) and span a broad range of sites of care, which may include health systems, neurology practices, ambulatory infusion centers, hospital outpatient departments, specialty infusion providers or alternative sites of care (ASOCs).
Manager, Customer Care Danaher CorpManager, Customer CareDeer Park, IL$115,000–$130,000 / yearProven experience managing customer orders throughout the order lifecycle, including order entry, backlog management, and issue resolution with equivalent years of experience leading, developing, and performance management of a team including ownership of the annual associate performance reviews. Responsible for strategic oversight of backlog, past-due orders, and overall order management activities, utilizing data-driven analysis and cross-functional engagement to optimize order flow, improve on-time delivery performance, and enhance customer experience.
Manager Patient Care-Intermediate Care Unit (IMCU) & Telemetry Unit Advocate Aurora Health IncManager Patient Care-Intermediate Care Unit (IMCU) & Telemetry UnitWest Allis, WI$51.05–$76.60 / hourPerforms human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service; ensures integration of evidence in congruence with departmental, organizational, and strategic goals.
Customer Service Manager - State Farm Agent Team Member Alejandro Pizarro - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberRound Lake, ILFull timeAlex Pizarro State Farm in Round Lake is seeking a highly motivated and detail-oriented Office Manager to join our dynamic team. If you have prior State Farm office experience and a passion for helping people, we’d love to talk to you!
Registered Nurse (RN) Emergency Room Care Manager WP Advocate Aurora Health IncRegistered Nurse (RN) Emergency Room Care Manager WPWI$38.20–$57.30 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Inpatient Care Manager (RN) Advocate Aurora Health IncInpatient Care Manager (RN)Libertyville, IL$38.20–$57.30 / hourServes as an active member of the Outcome Facilitation Team/Patient Care Multidisciplinary Team and works closely with medical staff, hospital departments and ancillary services in identification and resolution of barriers to discharge, expediting care delivery to avoid delays in timely service provision, and implementing and reporting care coordination, discharge planning and utilization management (UM) activities. Completes UM activities as required based on local structure to include providing clinical updates to payers and/or external review organizations, collecting data, coordinating denial activity, supporting UM activity, and managing avoidable delays.
Customer Service Manager TA ResourcesCustomer Service ManagerRound Lake, IllinoisAs Head of Customer Service & Support you will oversee a department consisting of Order Entry Specialists and Customer Advocates, managing all aspects of domestic and international orders including order changes, order tracking, and customer communication. This role requires a high level of urgency, accuracy, and a willingness to work flexible hours to accommodate clients and account executives in different time zones.
NewSr. Manager Customer Excellence AbbVie IncSr. Manager Customer ExcellenceNorth Chicago, ILThe amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless anduntil paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position.
Senior Customer Success Manager (Central Region) OneStream Software LLCSenior Customer Success Manager (Central Region)WIRemote$114,000–$148,000 / yearProximity to these Central Region locations is essential to strengthen executive relationships through regular in-person engagement, ensure timely on-site support during critical moments, maintain close alignment with Regional Sales leadership, and stay connected to the local enterprise market-while reducing travel burden and driving greater impact for our customers. Its unified, cloud-based Corporate Performance Management (CPM) platform enables organisations to optimise processes, make data-driven decisions, and achieve exceptional operational efficiency.
Senior Manager Neuroscience Oncology & Eye Care Access Reimbursement & Fulfillment Analytics AbbVie IncSenior Manager Neuroscience Oncology & Eye Care Access Reimbursement & Fulfillment AnalyticsILCollaborate closely with Copay Center of Excellence (CCOE), AbbVie Patient Services, Data Operations, BTS and Brand teams, communicating gaps in data reliability, timeliness, metric hygiene, and contributing to the improvement of the overall analytics ecosystem. Support integration with Market Access and Brand APEX teams with respect to Access, Reimbursement & Fulfillment - onboard and drive adoption of new best in class tools/capabilities including ML-driven solutions developed in cooperation with relevant stakeholders.
Care Manager Sunrise Senior LivingCare ManagerBuffalo Grove, ILThe Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
Customer Care & Sales Associate Good Feet MidwestCustomer Care & Sales AssociateWest Allis, WI$45,000–$75,000 / yearVoluntary Benefits including: Life Insurance and Accidental Death & Dismemberment (AD&D), Short-Term and Long-Term Disability coverage, Critical Illness Insurance, Hospital Indemnity Insurance, Accident Insurance, Legal Insurance (MetLaw), Whole Life Insurance with Long-Term Care Rider. The Customer Care & Sales Associate plays a vital role in supporting that mission by serving as a trusted guide for our customers - ensuring they feel heard, supported, and confident in their journey to a healthier, more active lifestyle.
LPN Med Care Manager Sunrise Senior LivingLPN Med Care ManagerBuffalo Grove, ILAdminister, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
Manager, Care Management Humana IncManager, Care ManagementNorth Chicago, ILRemote$86,300–$118,700 / yearTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Manager, Care Management leads teams of nurses, social workers, behavioral health professionals, and care management support professionals responsible for the care management of Medicaid members in Humana''s Illinois market.
Senior Customer Success Manager (Central Region) OneStream SoftwareSenior Customer Success Manager (Central Region)Bristol, WIRemote$114,000–$148,000 / yearProximity to these Central Region locations is essential to strengthen executive relationships through regular in-person engagement, ensure timely on-site support during critical moments, maintain close alignment with Regional Sales leadership, and stay connected to the local enterprise market-while reducing travel burden and driving greater impact for our customers. Its unified, cloud-based Corporate Performance Management (CPM) platform enables organisations to optimise processes, make data-driven decisions, and achieve exceptional operational efficiency.
Downstream Marketing Manager, Sage (Surgical Care) Stryker CorpDownstream Marketing Manager, Sage (Surgical Care)Cary, IL$135,600–$225,900 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. In this role, you will shape annual marketing plans, lead product launches, develop compelling messaging and value propositions, and partner closely with sales and cross-functional teams to accelerate growth and strengthen market position.
Case Manager - Home Care Registry Griswold Care Pairing for Lake and NE Cook CountiesCase Manager - Home Care RegistryHighland Park, IllinoisThe Care Manager ensures compliance with Illinois registry guidelines while supporting clients and independent caregivers in a non-employment model. The Care Manager is responsible for coordinating high-quality, non-medical home care services within a private-pay registry model.
Sr. Customer Care Coordinator Overture PromotionsSr. Customer Care CoordinatorWaukegan, ILFull timeWork closely with warehouse staff to ensure that all orders are processed and are shipped in a timely manner; with the ability and comfortability to problem solve if stock issues arise. The Senior Customer Care Coordinator is also responsible for developing strategies to improve customer satisfaction, training team members, and providing insights to upper management.
Store Care Programs Manager, Waste Management Walgreen CoStore Care Programs Manager, Waste ManagementDeerfield, IL$86,400–$138,200 / yearWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
(RN) Inpatient Care Manager-Weekend Program Advocate Aurora Health Inc(RN) Inpatient Care Manager-Weekend ProgramKenosha, WI$38.20–$57.30 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Customer Service Manager BibliU LtdCustomer Service ManagerKenosha, WIWhat you will be doing: Assisting customers in-store and over the phone with professionalism and a positive attitude Operate the case register accurately in line with store policies and procedures Maintain clean and organized displays, ensuring shelves are stocked and well presented Check in, price and display supplies and general merchandise Participate in inventory counts and help track stock levels Record price changes and promotions accurately Notify appropriate staff about out-of-stock or defective items Follow up with customers regarding special orders and notify them of any issues or arrivals Report marketing trends and customer feedback to supervisor Complete any additional duties as assigned. What we are looking for: Experience working in a retail or cashier role Friendly, reliable and customer focused Comfortable handling transactions and basic stockroom tasks Strong attention to detail in cash handling and record-keeping High school diploma or equivalent.
Customer Service Manager BibliUCustomer Service ManagerKenosha, WIWe partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.
Customer Service Manager Daniels HealthCustomer Service ManagerSturtevant, WIAs a key member of our Sturtevant team, you’ll lead customer service operations with passion and precision, ensuring our clients receive outstanding support while helping drive continuous improvement and innovation. Growth & Development – Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization.
Customer Service Manager Daniels Sharpsmart IncCustomer Service ManagerSturtevant, WIAs a key member of our Sturtevant team, you'll lead customer service operations with passion and precision, ensuring our clients receive outstanding support while helping drive continuous improvement and innovation. Growth & Development - Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization.
["Customer Service Representative","Customer Service Representative"] Palmen Motors["Customer Service Representative","Customer Service Representative"]KenoshaReporting to our Customer Care Manager, our Business Development Center Representative will ensure that all inquiries that come through the phone and internet have a great experience finding what they need. Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!
["Customer Service Representative","Customer Service Representative"] Palmen Motors Kenosha Campus["Customer Service Representative","Customer Service Representative"]KenoshaReporting to our Customer Care Manager, our Business Development Center Representative will ensure that all inquiries that come through the phone and internet have a great experience finding what they need. Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!
Service Manager Pro Mach IncService ManagerWaukesha, WIJOB DESCRIPTION: With over 3,000 installations in nearly 40 countries, Federal leads the industry with high-speed rotary and inline liquid filling and capping equipment for manufacturers of aerosol, pourable, and non-pourable viscous and semi-viscous products in the food, pharmaceutical, personal care, home care, and chemical markets. Provides day to day supervision to Field Service Technicians and as company machinery expert, provides continuous training to technicians to increase their level of knowledge and expertise on all Federal products.
Project Manager Communications Engineering CompanyProject ManagerNew Berlin, WIFull time3+ years of leadership experience within CEC or similar company2 safety related certifications1 Industry certification (i.e. NICET, Bicsi, CTS, etc.) Industry certifications and trainings can/will be obtained during the first year of employment to meet the minimum qualifications when applicable. Ensures all required project information has been provided to Operations from Sales and Engineering.o Assigns project related tasks within ConnectWise in relation to project timelines.
NewGrooming Salon Manager Petco Animal Supplies, Inc.Grooming Salon ManagerKenosha, WIPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).
Senior Product Manager (Vernon Hills) Steris PlcSenior Product Manager (Vernon Hills)Vernon Hills, IL$124,737.50–$161,425 / yearWin mind share with internal cross functional team members through a collaborative approach to identifying solutions based on data, building excitement and consensus specific to assigned product/procedural area to drive projects forward. Support cross-functional new product development teams with market objectives when completing documentation (PRD, IOS, Labeling, etc.), feasibility testing, and risk analysis for new products and line extensions.
Account Service Manager Senior - Carelon Payment Integrity Commercialization Elevance HealthAccount Service Manager Senior - Carelon Payment Integrity CommercializationWaukesha, WIThe Account Service Manager Senior- Carelon Payment Integrity Commercialization is responsible for providing highly advanced account management representation and strategic planning for major accounts and serves as a lead for assigned accounts and unit. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Store Manager Pearle VisionStore ManagerBuffalo Grove, IllinoisAccountable for the recruitment, training, development, and retention of high performing associates, as measured by: Selection of brand right associates who demonstrate desired patient care behaviors. Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: Ready when promised.
Occupational Therapy Assistant - Rehab Program Manager AEGIS TherapiesOccupational Therapy Assistant - Rehab Program ManagerWest Allis, WisconsinAegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.
Occupational Therapist - Rehab Program Manager AEGIS TherapiesOccupational Therapist - Rehab Program ManagerNew Berlin, WisconsinAegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.
Automotive Retail Assistant Manager Belle Tire Distributors IncAutomotive Retail Assistant ManagerCrystal Lake, IL$50,000–$65,000 / yearFast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.
Retail Print Manager Office DepotRetail Print ManagerGurnee, IL$16.90–$25.77 / hourB2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Applications Lab Manager Belle Aire CreationsApplications Lab ManagerLibertyville, IllinoisBusiness Industry: Fragrances/Cosmetics/Personal Care/Candles Job Title: Applications Lab Manager Employment Type: Full-Time Job Description: The Applications Laboratory Manager is responsible for leading and overseeing all activities within the Applications Laboratory to ensure the efficient development, testing, validation, and management of customer application samples and technical support programs. The Applications Laboratory Manager serves as a key technical resource supporting product development, sales, marketing, quality, and customer service teams.
Store Manager ABC Phones of North Carolina IncStore ManagerFranklin, WIRunning store operations - analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff.
Key Account Manager ZFKey Account ManagerVernon Hills, IL$103,000–$129,800 / yearProvide market intelligence to Business Unit Manager for pricing, market share, and aftermarket trends to maintain competitive market position. + Monitors status of accounts receivable for assigned region and work act as liaison between finance and customers to resolve discrepancies.
Clinical Services Manager Stanton OpticalClinical Services ManagerPleasant Prairie, WIGoals include: Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available. You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.
Relationship Manager I - Business Banking PNC BankRelationship Manager I - Business BankingLibertyville, IllinoisIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Manager, Inside Sales - Horizons Springs Window FashionsManager, Inside Sales - HorizonsWaukegan, IL$105,000–$120,000 / yearSupported by a dedicated channel marketing team as well as sales and sales operations, the Manager of Inside Sales position represents a critical leadership role responsible for driving dealer engagement, sales execution, and alignment between inside and field sales efforts. The dealer team is a dynamic team of sales and channel marketing professionals with a history of growing sales profitably and building meaningful long-term customer relationships.
Manager, Inside Sales Horizons Springs Window Fashions LLCManager, Inside Sales HorizonsWaukegan, IL$105,000–$120,000 / yearSupported by a dedicated channel marketing team as well as sales and sales operations, the Manager of Inside Sales position represents a critical leadership role responsible for driving dealer engagement, sales execution, and alignment between inside and field sales efforts. Dealer Business Unit: The dealer team is a dynamic team of sales and channel marketing professionals with a history of growing sales profitably and building meaningful long-term customer relationships.
Fertility Nurse Case Manager Fertility Centers of Illinois, LLCFertility Nurse Case ManagerVernon Hills, IL$72,000–$84,000 / yearPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization.
Manager, National Accounts Fresenius Kabi AGManager, National AccountsLake Zurich, IL$145,000–$160,000 / yearThe Manager, National Accounts is responsible for acting as the main contact and sales person for Fresenius Kabi USA with group purchasing organizations (Acute, Post Acute, Oncology) and national account IDNs for Biosimilars. The main objective is to grow FK business by adding existing and new biosimilar products to current customer base and to initiate, position, respond to, and negotiate long term profitable agreements in support of the goals and strategic direction of the company.
Branch Manager PNC BankBranch ManagerMuskego, WisconsinPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.