NewPrimary Care Physician [Chicagoland clinics] Oak Street HealthPrimary Care Physician [Chicagoland clinics]Rockford, IL$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
NewPrimary Care Physician-OSH Oak Street HealthPrimary Care Physician-OSHRockford, IL$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
NewArea Chief of Staff Banfield Pet HospitalsArea Chief of StaffMonona, WI$142,000–$200,000 / yearHIRING QUALIFICATIONS / COMPETENCIES Leadership Conflict Management Customer Focus Developing Direct Reports Directing Others Building Effective Teams Functional Hiring and Staffing Communication Skills Managing and Measuring work Peer Relationships Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.
Customer Care Manager - State Farm Agent Team Member Don Gerharz - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberJanesville, WISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Manager, Customer Care Applications Exact Sciences CorpManager, Customer Care ApplicationsMadison, WI$112,000–$190,000 / yearExact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. This management role is responsible for delivering programs and projects of low-to-medium complexity and/or overseeing the delivery of similar projects to meet the needs of diverse customer groups.
Manager, Customer Care Analytics Exact Sciences CorpManager, Customer Care AnalyticsMadison, WI$112,000–$190,000 / yearli>Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future. Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage.
Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX CorpSr. Manager, Supply Chain Key Customer Accounts (hybrid)Rockford, ILOverall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.
Fulltime Customer Experience Manager The Michaels Companies IncFulltime Customer Experience ManagerMachesney Park, IL$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerWIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part-Time Customer Experience Manager The Michaels Companies IncPart-Time Customer Experience ManagerMiddleton, WIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Manager, Care Management Support Humana IncManager, Care Management SupportRockford, ILRemote$78,400–$107,800 / yearProvides non-clinical support to the assessment and evaluation of members'' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Manager, Care Management Support, works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals.
Senior Customer Success Manager MoxeSenior Customer Success ManagerMadison, WI$120,000–$135,000 / yearp>Required Skills/Abilities: Healthcare industry domain expertise, including robust knowledge of the following: value-based care, electronic medical records, quality programs, health information management, insurance markets (Commercial, Medicare and/or Medicaid). 5-7 years of Customer Success Management/Account Management experience with larger accounts managing delivery of technology/software solutions in a healthcare setting, previous SaaS experience strongly preferred.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerMadison, WIA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Manager, Care Management Humana IncManager, Care ManagementRockford, ILRemote$86,300–$118,700 / yearp>To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Manager, Care Management leads teams of nurses, social workers, behavioral health professionals, and care management support professionals responsible for the care management of Medicaid members in Humana''s Illinois market.
NewCustomer Success Manager OracleCustomer Success ManagerMadison, WI$33.65–$63.65 / hourThe Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Customer Success Manager - Healthcare Wolters Kluwer N.V.Customer Success Manager - HealthcareMadison, WIThis includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.
Case Manager, Older Adult Care - Full Time Mercyhealth Visiting Nurses AssociationCase Manager, Older Adult Care - Full TimeRockford, IllinoisOne year of program experience (defined as assessment, provision, and/or authorization of formal services), may replace one year of college education up to and including four years of experience replacing a baccalaureate degree; or LPN with one year of program experience which is defined as assessment of and provision of formal services and/or authorizing service provision. The Case Manager/Care Coordinator helps older adults and their families access community resources and long-term care services by conducting in-home assessments, developing individualized care plans, coordinating services, and determining program eligibility.
Care Center Manager Park Lawn Memorial Group, LLC.Care Center ManagerMadison, WIPart timeThis position is the primary supervisor responsible for overseeing Care Center Operations and ensuring that the preparation and presentation of the deceased meets regulatory, organizational and client family expectations within a designated business or group of businesses. Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
Care Center Manager Park Lawn CorpCare Center ManagerMadison, WIThis position is the primary supervisor responsible for overseeing Care Center Operations and ensuring that the preparation and presentation of the deceased meets regulatory, organizational and client family expectations within a designated business or group of businesses. Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required.
Regional Business Manager, Wound Reconstruction & Care -- Heartland (Chicago) Integra LifeSciences Holdings CorpRegional Business Manager, Wound Reconstruction & Care -- Heartland (Chicago)Madison, WIBachelor's degree from an accredited four-year college or university • Masters/MBA degree preferred • 5+ years of successful sales and sales management in the medical device marketplace (either direct sales or distributorship), 3+ years of sales management experience, preference given to candidates with management experience in a device company and direct sales/distributor experience • Successful track record of aggressively growing a region with independent distributors and driving revenue year over year • Willingness to take responsibility for sales within defined territory and be held accountable for regional goals • Must be located in the Heartland region • Must possess top-level business management, interpersonal skills, and computer skills • Must demonstrate strong written and verbal communication skills and be a polished presenter • Must have a stable work history • Must be willing and able to travel as needed. The Regional Sales Manager is responsible for the management of a region as defined by a specific number of sales territories within the Wound Reconstruction domestic sales organization, so that it efficiently achieves the sales and marketing goals while producing a profitable contribution to Integra Lifesciences.
NewCustomer Success Manager (Technical) AppianCustomer Success Manager (Technical)Madison, WI$125,000–$250,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. Experience with building, implementing, configuring, deploying, and/or testing of enterprise technology solutions using a software product or platform, ideally in Saas/PaaS model (examples include workflow, intelligent automation, BPM, CRM, ERP, EAI, RPA, ITSM, ECM, EHR, etc.).
Customer Care Supervisor Commercial Lines West Bend Insurance CompanyCustomer Care Supervisor Commercial LinesMadison, WI$96,842–$121,053 / yearli>West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Sr. Manager, Strategic Customer Programs Woodward L'OrangeSr. Manager, Strategic Customer ProgramsRockford, IllinoisRemoteul>Drive early program engagement and collaboration with large OEM commercial customers, enabling Woodward to actively participate in technology trade studies, collaborative R&T, support future aircraft architecture decisions that may require our product capability, and best position Woodward to ensure our customer key performance indicators are met for future aircraft. Customer Relationship DevelopmentCollaborate with Woodward and the Customer to build and maintain trusted relationships with key decision-makers, engineering leaders, product development leaders, and program leaders at the customer organization.
Customer Care LancesoftCustomer CareMadison, WI$24Roles related to the sales and marketing of Client s products, maximising value from the sale of products, and the identification and fostering of alliances and new business opportunities. ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.
Acute Care Specialty Sales Manager Medline Industries LPAcute Care Specialty Sales ManagerWI$134,000–$201,000 / yearp>The Manager of Specialty Sales will be responsible for overseeing and managing the development and performance of all sales activities in the division, staff and direct an Acute Clinical Specialty sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
NewRepresentative II, Customer Care Order Placement Cardinal HealthRepresentative II, Customer Care Order PlacementMadison, WI$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other servicesby acting as a liaison in problem-solving, research and problem/dispute resolution. The Representative II, Customer Care Order Placement operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle.
Customer Success Manager Exact Sciences CorpCustomer Success ManagerMadison, WI$57,000–$102,000 / yearThese responsibilities will require effective cross-functional collaboration, including, but not limited to, sales organization, strategic accounts, client support and implementation services, market access, commercial operations and the revenue cycle teams to monitor and optimize the customer experience of these strategic accounts. Strive to remain current on integrated delivery network (IDN) knowledge, disease states, competition, and outside influences that impact our business and help identify emerging opportunities.
Customer Care - Call Center Core 1 Apidel TechnologiesCustomer Care - Call Center Core 1Madison, WIContractorMirus current focus is on developing and commercializing novel research and GMP-grade products to enable researchers within the cell and gene therapy space: The role responsibilities are the following: Accurately process phone, email, EDI, and web orders for domestic and international shipping in ERP software i.e., Business Central. Organization: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.
Sr. Manager, Strategic Customer Programs Woodward IncSr. Manager, Strategic Customer ProgramsRockford, ILRemotePosition Summary: Drive early program engagement and collaboration with large OEM commercial customers, enabling Woodward to actively participate in technology trade studies, collaborative R&T, support future aircraft architecture decisions that may require our product capability, and best position Woodward to ensure our customer key performance indicators are met for future aircraft. Collaborate with Woodward Sales & Marketing and act as primary liaison between Woodward and the customer's engineering and technology teams, influencing customer requirements by demonstrating expertise in airframe control systems.
Customer Service Manager - State Farm Agent Team Member Jason Bonomo - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberRockford, ILAs a Manager in our State Farm agency, you will be responsible for overseeing day-to-day office operations, leading and developing team members, and working closely with the agent to drive office performance. We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently.
Customer Service Manager C&S Wholesale Grocers LLCCustomer Service ManagerMadison, WIOur braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.
Registered Nurse Case Manager Stoughton Hospital AssociationRegistered Nurse Case ManagerStoughton, WIPart timeThis is a multi-focal role involving review of benefits for planned admissions, concurrent review of charts for medical acuity, coordination of admissions to supportive care, participation in discharge planning within the multidisciplinary care team, assistance in assignment of DRG's, and contacts with hospital departments and outside agencies. Microsoft Office Suite Skills: Beginning Skills – Able to perform basic things such as opening a document, change font, save a document, write a letter.
Grooming Salon Manager Petco Animal Supplies, Inc.Grooming Salon ManagerLake Geneva, WIem> We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor Job Summary: The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members.
Doggy Daycare Manager T&T PET CARE SERVICES LLCDoggy Daycare ManagerMadison, WIJoin T&T PET CARE SERVICES as a Doggy Daycare Manager at our Northside location and lead a passionate team dedicated to providing a safe, healthy and fun environment for the dogs in their care. Our customers love us for our dedicated staff and personalized services, while our employees appreciate the positive work environment and the opportunity to work with animals every day.
Store Sales Manager LaserAwayStore Sales ManagerMadison, WI$80,000–$115,000 / yearLaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience. Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
Automotive Service Manager Midas MUELLERAutomotive Service ManagerJanesville, WisconsinResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:Deliver exceptional customer service while listening and consulting customers. At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
IT Infrastructure Manager II nVent Electric PlcIT Infrastructure Manager IIMadison, WI$105,000–$195,000 / yearWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Clinic Manager Community Medical ServicesClinic ManagerMadison, WIp>Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Front of House Restaurant Manager Ian's PizzaFront of House Restaurant ManagerVerona, WI$21.50–$24.50 / hourFull timeThere's also the behind-the-scenes restaurant work: manager meetings, responding to messages, tackling special projects, and working with leadership to make your department run like a well-oiled machine. Working 35-40 hours per week, you'll split your time between 30-35 hours on the floor and 5-10 hours handling the behind-the-scenes magic like projects, admin tasks, and meetings.
Manager Environmental Services University of Wisconsin Hospitals and Clinics AuthorityManager Environmental ServicesMadison, WIYou might start by connecting with your overnight team, rounding in inpatient units, collaborating with nursing leaders, and following up on service opportunities-all while keeping an eye on staffing, quality metrics, and operational priorities. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.
Regional Sales Manager Advanced Monitored Caregiving Inc.Regional Sales ManagerMADISON, WIThe Regional Sales Manager (RHT) is a strategic, revenue-impacting leader responsible for complete territory sales management, customer support and long-term value realization across AMC Health’s provider and payvider portfolio and management of other Sales Directors-RHT. Working collaboratively on RHT growth strategies at a provider level that delivers on the goals of the Rural Health Transformation Program, including objective goals for sustainability, increased access to care and quality measures.
General Manager - Bench Shoptikal LLCGeneral Manager - BenchBeloit, WIIt all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response.
Store Manager ABC Phones of North Carolina IncStore ManagerWIRunning store operations - analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff.
Assistant Site Manager, Dashmart DoorDash High VolumeAssistant Site Manager, DashmartMadison, WisconsinWe value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.
General Manager - Madison Metropolitan Area Emler Swim SchoolGeneral Manager - Madison Metropolitan AreaMadison, Wisconsin$56,000–$78,400 / yearp style="margin:0px">. Undergraduate College degree (5 years of relevant leadership/work experience may be considered).
Roofing and Construction Project Manager Storm Guard RoofingRoofing and Construction Project ManagerMadison, WI$58,000–$80,000 / yearFull timeStorm Guard is a locally owned and nationally backed roofing and construction company built on the spirit of the Storm Guard "Way"-we care about each other and take care of our customers in their time of need. If you're competitive, motivated, and goal‑oriented, Storm Guard wants you leading the field in Madison, WI as our full-time Roofing and Construction Project Manager.
Assistant Manager - Madison Area Discount Tire CoAssistant Manager - Madison AreaMadison, WIEvery store leader starts in the bays and earns the keys-this role is designed for individuals seeking long-term growth and a defined path to leadership. Discount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right.
Manager of Case Management and Intake Wisconsin Physicians Service Insurance CorpManager of Case Management and IntakeMadison, WIRemote$110,000–$130,000 / yearWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
NewRestaurant Manager Raising Cane'sRestaurant ManagerMadison, WIFull timeIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
Housing Manager - Assisted Living Three PillarsHousing Manager - Assisted LivingDousman, WI$33.25–$39.50 / hourFull timeCollaborate with interdisciplinary teams on move-ins, move-outs, discharge planning, and ongoing care coordination-ensuring all documentation, records, and resident needs are handled accurately and compassionately. Serve as the primary point of contact for residents and families, addressing concerns, promoting engagement through councils and committees, and connecting them with appropriate internal teams and external resources.