1,095 Results for

Customer Care Manager Jobs in Frederick, MD

Jobs

New!

College Park, MD1 day ago

$67,000–$85,000

h2>Our Hospital Managers Bring:

Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership responsibilities.
What We Offer Our Hospital Managers:
- Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.

York, PA14 days ago

$174,070–$374,920 Per Year

p/>

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Silver Spring, MD29 days ago

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Germantown, MD4 days ago

li>Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.

Residents enjoy a variety of outdoor activities at local parks like Black Hill Regional Park and South Germantown Recreational Park, which features hiking trails, a splash park, and the expansive Maryland SoccerPlex.

Columbia, MD7 days ago

$60,000–$63,000 Per Year

p>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat.

Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.

New!

York, PA1 day ago

$23.78–$41.29 Per Hour

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

Rockville, MD30+ days ago

$102,250–$110,000 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Thurmont, Maryland28 days ago

li>Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.

Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

Rockville, MD30+ days ago

$18.50–$23.50 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Sterling, VA24 days ago

Sterling, VA30+ days ago

Rockville, MD28 days ago

$18.50–$23.50 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Leesburg, VA24 days ago

VA11 days ago

Remote

$142,900–$207,200 Per Year

ul>

Lead, coach, and develop a team of CSMs across multiple levels and geographies; meet people where they are and systematically raise their game in value communication, renewal execution, and stakeholder engagement.

You'll lead a team of CSMs spanning multiple experience levels and geographies, helping each of them grow into sharper communicators, more confident negotiators, and more effective partners to our customers.

Westminster, New Mexico16 days ago

p/>

The Manager, Customer Master Platform leads the design, build, and operation of Trimble’s Customer Identity Engine — the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems.

Candidate Privacy Notices by Country.

Bethesda, MD30+ days ago

li>Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

Effectively coordinate with extended Global Insights, Strategy, and Analytics team members, and, when needed, external vendors/suppliers to ensure social media insights are delivered in a timely, high quality, and cost-effective manner.

Columbia, MD12 days ago

$71,843–$135,907 Per Year

Performs public relations function in the community and in MedStar Facilities identifies and pursues new areas of business opportunity facilitates collaborative internal partnerships to ensure maximum internal referrals.

CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and.

Bethesda, MD11 days ago

$90,000–$100,000 Per Year

This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo.

Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.

Bethesda, MD7 days ago

This role is responsible for turning data-driven insights into marketing strategies and driving customer behavior across owned channels, customer programs, lifecycle marketing, and strategic growth opportunities.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Rockville, MD30+ days ago

Remote

Experience coordinating online marketing strategy with other key business partners internally and externally Knowledge of SEO, SEM, JIRA, CRM (Customer Relationship Management), and Salesforce 2+ years of automotive experience #LI-Remote The targeted salary for this position is $62,500. The posted salary for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility.

Germantown, MD30+ days ago

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

Columbia, MD12 days ago

$71,843–$135,907 Per Year

CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and.

Herndon, VA26 days ago

$43,680–$50,000 Per Year

This leadership role is ideal for someone who is passionate about patient care, thrives in a fast-paced environment, and enjoys managing administrative operations while supporting a high-performing clinical team. About The Jackson Clinics: The Jackson Clinics is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and patient experience, unlike the "average physical therapy clinic."

Laurel, MD30+ days ago

$79,775–$116,217 Per Year

Your Impact as an Automotive Repair Manager: Oversee all aspects of facility operations, including service delivery, staffing, scheduling, inventory management, purchasing, and budget compliance to meet or exceed performance goals. Valid driver's license with at least 5 years of clean driving history; ability to operate both automatic and manual transmissions on passenger vehicles and light/medium duty trucks.

Gaithersburg, MD30+ days ago

We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Provide clinical guidance and judgement to office colleagues to promote an understanding of client's needs and how to respond.

Bethesda, MD30+ days ago

The Care Manager/Designated Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Bethesda, MD30+ days ago

li>Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (Right resident, medication, dosage, time, route, right to refuse).

Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Bethesda, Maryland30+ days ago

li style="font-size:10pt">Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). COMMUNITY NAME: Fox Hill Senior Condominiums Job ID: 2026-241585 JOB OVERVIEW: The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner.

Potomac Falls, Virginia8 days ago

Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Laurel, MD30+ days ago

$73,000–$78,000 Per Year

li>Serve as committee chair for the exceptions to withdrawal policy and point of contact for grievances;

Implement an effective referral system for student physical and behavioral health needs and maintaining relationships with established care providing partners;

Implement campus programming and present workshops to address student well-being including stress management, addressing behavioral patterns, and addressing student needs proactively. This position serves a diverse and dynamic student body of approximately 1,000 students, including both traditional undergraduate learners and a significant population of graduate and working adult students enrolled in flexible on-campus and online programs.

Gaithersburg, MD30+ days ago

$35,500–$41,500 Per Year

Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park, Requirements: Provide customized health care coordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).

Bethesda, MD19 days ago

$94,080–$134,400 Per Year

p>This role will define how customers experience our platform across onboarding, adoption, engagement, expansion, growth, and retention through scalable digital journeys, lifecycle communications, in-app experiences, and customer engagement programs. You should be equally comfortable mapping a long-term lifecycle vision, building journey frameworks, writing messaging, leveraging AI tools for scalable content creation, and launching programs directly.

Bethesda, MD30+ days ago

Remote

$146,000–$168,000 Per Year

Key Responsibilities: • Effectively communicates about the product & overcomes objections • Understands disease state and therapeutic area • Uses clinical data in selling product • Understands the market landscape and competing products • Analyzes territory and account data, uses judgment and experience to identify business opportunities • Prioritizes sales activities and continually evaluates targets to meet goals and track sales impact • Develops KOLs and implements programs consistent with product strategy to drive sales results • Develops and maintains relationships with internal colleagues and external HCPs/Customers • Ensures compliance with all applicable laws, policies and procedures in conducting business • Meets specific expectations on speaker events and other available resources • Fully Competent to train on the device to all levels of users. or B.S. degree in relevant field, and 2 plus years recent hospital sales experience or 5 plus years Specialty sales • In lieu of a Bachelor's degree, will consider either an Associate's Degree and 5+ years of successful, proven pharmaceutical or industry equivalent experience within hospital / Institutions • Current experience within the territory and customer knowledge highly preferred • Strong technical and clinical presentation and selling skills • Excellent verbal and written communication and interpersonal skills • Proven track record of sales success and strong business acumen • Excellent planning and organizational skills • Strong collaboration and teamwork skills • Valid driver's license • Required to pass all product training testing • Overnight travel • Excellent computer skills.

VA30+ days ago

$60,300–$145,860 Per Year

This role serves as a key operational partner to the Workstream PM and Senior Care Model leadership by providing accurate status, maintaining workstream artifacts, and ensuring reliable inputs into integrated reporting. This role translates care model strategy and direction into detailed task‑level plans, coordinates functional contributors, and drives daily follow‑through on actions, milestones, and deliverables.

Silver Spring, Maryland30+ days ago

div>

Aging Well Eldercare, a well-established Aging Life Care Management practice serving the D.C. and the Maryland suburbs for over 37 years, is seeking an RN to join our highly supportive and collaborative team.

. Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through:

Assessment and monitoring.

Frederick, MD30+ days ago

Bethesda, MD22 days ago

$78,000–$90,000 Per Year

Based on this assessment, and in conjunction with the patient, patient's nephrologist & PCP, and other members of the care team, create and implement a care plan that will address identified needs, remove barriers to care, and improve the health of the patient; Coordinate care by serving as the advocate and resource for the patient, their family, and their provider(s); Facilitate care across the continuum of care, spanning settings such as the home, hospital, skilled nursing facility, and acute care facility; Manage patients during periods of transitions of care to facilitate effective transitions and minimize avoidable readmissions; Assess the patient's knowledge of their renal condition and provide education and self-management support; Provide ongoing reassessment and follow-up to improve patient outcomes. The primary focus will be to improve patient outcomes by helping patients get permanent access, promoting home dialysis modalities & kidney transplantation, educating patients on self-management, addressing risks associated with comorbid conditions, and coordinating their care.

Ashburn, Virginia8 days ago

p>If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit. At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth.

VA14 days ago

MD14 days ago

p>With support from Bessemer Venture Partners Forge, we're continuing to grow our platform and expand our impact-investing in advanced analytics, AI, and new capabilities that help healthcare organizations stay ahead of change and improve outcomes with confidence. If you know the health insurance and VBC worlds inside out, understand the math behind CMS quality calculations, and you're genuinely excited about putting autonomous AI agents to work on messy healthcare data, we want you on the team.

Hagerstown, MD30+ days ago

$15–$28 Per Hour

Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).

BETHESDA, MD11 days ago

$23–$27 Per Hour

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility.

Hagerstown, MD30+ days ago

$57,000–$93,900 Per Year

We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.

As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.

Frederick, MD30+ days ago

$43,000–$67,000 Per Hour

p>You will need to have:

Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge.

Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.

Columbia, MD25 days ago

$105,000–$140,000 Per Year

The Account Management Manager I will lead and manage account management staff, use existing and develop appropriate reports and other management tools to track and monitor account administration and customer service; oversee account management responses to issues or problems; resolve escalated customer issues; Coach and develop account management staff, directing team activities to meet plan objectives and ensuring proper risk management. Within Computershare Corporate Trust, the Account Management Manager I works in a fast-paced environment withing the Corporate, Municipal and Housing division offering traditions Trustee and Paying Agent services to public and private corporations, state and local governments, hospitals and health systems, colleges and universities and state and local housing authorities.

Hanover, PA30+ days ago

Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings. This position builds revenue by equipping the stores team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.

Ashburn, VA21 days ago

li>The Assistant Project Manager helps to review job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management. The APM will work with the extended site team and the PM to develop the program schedule and establish key milestones for delivery of the program ensuring all financial targets and schedule targets are met in alignment to the customers goals.

Frederick, MD30+ days ago

Remote

$162,750–$271,250 Per Year

Valid driver's license Travel Required: Up to 50% (based on specific district size) The selected candidate will be hired at the appropriate level based on experience: Account Manager 6: Minimum 5 years of biotech/pharmaceutical experience required Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred Qualifications: Proven success in product launch sales. Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists and P&T Committee members) Achieve and exceed sales targets within the assigned territory by developing, implementing, and executing an integrated business plan for key accounts to maximize sales.

Frederick, MD8 days ago

Remote

$162,750–$271,250 Per Year

The role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition.

Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Care Manager Jobs in Frederick, MD

Hospital Operations Manager GoodVets

What We Offer Our Hospital Managers: Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.

Primary Care Physician Oak Street Health

Dietitian Nutrition Services - Part time MedStar Health

Assistant Medical Director - Holy Cross Germantown Hospital Vituity

Customer Care Manager Covista Inc

Assistant Store Manager - Customer Experience PetSmart

Customer Service Center Manager Suburban Propane Partners LP

Assistant Customer Experience Manager Weis Markets

Customer Experience Manager PT Rockville The Michaels Companies Inc

Retail Full Time Customer Experience Manager The Michaels Companies Inc

Retail Part Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager FT Rockville The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

Senior Manager, Customer Success Expel Inc

Manager, Customer Master / MDM Platform Trimble

Manager, Customer Listening Center & Social Listening Marriott International Inc

Operations Manager - Urgent Care MedStar Health Research Institute

Customer Success Manager - Enterprise Core Zoominfo Technologies Inc

Senior Manager, Customer Marketing Boutiques Marriott International Inc

Customer Success Manager II DealerOn Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Operations Manager - Urgent Care MedStar Health

Patient Care Manager US Physical Therapy Inc

Car Care Store Manager AAA-Mid-Atlantic, Inc.

Clinical Manager RN - $10K Bonus | Mon-Fri | Home Care Bayada Home Health Care, Inc.

Care Manager Sunrise Senior Living LLC

Med Care Manager Sunrise Senior Living LLC

Medication Care Manager – Senior Living Sunrise Senior Living

LPN Medication Care Manager – Senior Living Sunrise Senior Living

Student Care and Case Manager Capitol Technology University

Mental Health Care Coordinator (PRP/Case Manager) Partnership Development Group

Senior Customer Lifecycle Strategy Manager Zoominfo Technologies Inc

Critical Care Business Manager (DC Metro) Mallinckrodt LLC

Manager - Care Model Management CVS Health Corp

RN Aging Life Care Manager Aging Well Eldercare

Care Manager Seaton Frederick

Registered Nurse Care Manager Somatus Inc

Customer Care Coach Serenity Mental Health Centers

Customer Experience Manager- Full Time The Michaels Companies Inc

Customer Experience Manager- Part-time The Michaels Companies Inc

Senior Product Manager - Value-Based Care & AI Medisolv Inc

Grooming Salon Manager Petco Animal Supplies, Inc.

Dining Services Assistant Manager Healthcare Services Group Inc

General Manager - Hagerstown, MD Petco Animal Supplies, Inc.

Assistant General Manager ABC Phones of North Carolina Inc

Account Management Manager I Computershare Ltd

Store Manager Rural King

Assistant Project Manager - Data Center CBRE Group Inc

Account Manager - Baltimore, MD GSK plc

Hepatology Account Manager - Baltimore, MD GSK plc

What We Offer Our Hospital Managers:
Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.