307 Results for

Customer Care Manager Jobs in Franklin, TN

Jobs

New!

SMYRNA, TN2 days ago

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

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Nashville, TN1 day ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

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Murfreesboro, TN3 days ago

$85,000–$110,000 Per Year

Base salary: $65,000 + Bonus/Commission that is Performance-basedTotal Compensation varies by location and here are averages of Territory Managers the first. clinics (primary care, OB/GYN, pediatrics, urgent care, long-term care, and rural.

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Nashville, TN5 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

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Nashville, TN2 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Chapel Hill, TN8 days ago

Posting Title: Family Nurse Practitioner / Physician Assistant Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Chapel Hill, TN8 days ago

Franklin, TN9 days ago

$13–$15 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

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Nashville, TN6 days ago

As a member of the Chronic Kidney Disease (CKD) health care team, the CAP RN 1 participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. Performs ongoing, systematic review and analysis of dialysis data for Home Therapy patients and documents in the patient medical record, adjusts or modifies the treatment plan as indicated and notifies Supervisor or Physician as needed.

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Nashville, TN4 days ago

$170,000–$180,000 Per Year

Own the end-to-end delivery of the AI & Intelligence pillar — including Conversational AI (Copilot Studio bots, Teams integrations), Agentic AI (Google ADK applications), and GenAI Innovation (rapid prototyping, emerging capability evaluation). Define and enforce the architectural patterns used to build agentic AI applications across the pillar — including agent orchestration with Google ADK, tool and MCP server design, memory and context management, and multi-agent coordination.

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SMYRNA, TN2 days ago

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SMYRNA, TN2 days ago

Nashville, TN11 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

New!

SMYRNA, TN2 days ago

Nashville, TN30+ days ago

High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa.

nashville, TN15 days ago

Full-time
Employee

Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion. The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions.

Nashville, TN30+ days ago

Remote

For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. In this role, you'll partner with Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals, and Partners to drive value realization.

Nashville, TN30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Nashville, TN30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Mount Juliet, TN30+ days ago

Full-time

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management . From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.

New!

Nashville, Tennessee4 days ago

Remote

$65,000–$75,000 Per Year

As the Customer Engagement Manager, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust.

Nashville, TN30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Nashville, TN30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Nashville, TN30 days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Nashville, TN30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Nashville, TN30+ days ago

$76,600–$88,000 Per Year

Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Your job duties will include taking full ownership of assigned patients with complex chronic conditions, serious illness, advanced frailty, or recent healthcare utilization with the goal of avoiding preventable admissions, reducing unnecessary healthcare use, and optimizing patient outcomes.

New!

Franklin, TN1 day ago

Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. + Operations Planning (Intermediate): Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area.

Nashville, TN30+ days ago

About Carlock Automotive GroupCarlock Automotive Group has grown from a family business in Arkansas into a respected multi-state dealership network representing 17 premier automotive brands across Tennessee, Mississippi, Alabama, and Louisiana. Business Development Center (BDC) Representative – Service Department Are you a people person who thrives on helping customers, staying organized, and keeping things running smoothly?

La Vergne, TN28 days ago

Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.

Nashville, TN20 days ago

Remote

Full-time

Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity. Proactively identify new business opportunities with existing clients under management, working with Account Director and Sales to effectively bring them to closure.

New!

Nashville, TN4 days ago

The manager ensures regulatory compliance across all revenue cycle activities, analyzes financial and operational metrics to improve efficiency and outcomes, and partners cross‑functionally to enhance the patient financial experience while maximizing sustainable revenue performance. Role Summary: The Patient Financial Services Call Center Manager is responsible for leading and optimizing patient financial engagement and revenue cycle operations within a call center environment to ensure timely, accurate, and compliant revenue collection for our partner hospitals’ patient responsibility.

Nashville, Tennessee30+ days ago

Plans, prioritizes, assigns, manages, supervises, reviews, and participates in the work of staff responsible for assigned Customer Service Department services and functions; ensures work quality of staff and adherence to policies and procedures and that of regulatory agencies. Bachelor’s degree from an accredited college or university with major course work in accounting, business management, finance, public administration, public relations or related fields would be a plus.

Nashville, TN30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Nashville, TN30+ days ago

Remote

$71,100–$97,800 Per Year

New!

Brentwood, TN4 days ago

The Account Manager is assigned a portfolio of customers and is responsible for understanding and resolving issues pertaining to products utilized by the client. The responsibilities of the role will include: Working directly with clients to provide day-to-day account support, problem resolution, research, and analysis.

SMYRNA, TN30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions and, as such, can operate, and teach others how to operate, a variety of industrial kitchen equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

Columbia, TN14 days ago

$15–$17 Per Hour

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

Murfreesboro, TN24 days ago

$21–$24 Per Hour

New!

Brentwood, TN4 days ago

Demonstrating leadership qualities that influence peers to work collaboratively, automating manual processes, and using the systems available to their fullest potential. Making decisions regarding the set up and support of the clients assigned to their care and has the ability to approve financial fee and or transaction concessions.

New!

Nashville, TNToday

Required:Bachelor's degree in business, operations, or related field and/or the equivalent work experience 5+ years of experience in branch, operations, or sales leadership, preferably in equipment rental or related industries. Minimum age of 21 years required to drive Company vehicles, requires a valid driver license and ability to maintain a good driving record qualifying to safely drive a Company vehicle for work purposes.

SMYRNA, Tennessee8 days ago

Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Nashville, TN8 days ago

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

Old Hickory, Tennessee29 days ago

$68,000–$78,000

About Master Halco:As North America’s leading manufacturer and wholesale distributor of perimeter security and fencing, we are the provider of choice for thousands of professional fence and security contractors and quality building material retailers. Our full line of products include access controls, agricultural, vinyl, wood, ornamental, and chain link fences and gates for farm and ranch, residential, commercial, industrial, and high security applications.

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Customer Care Manager Jobs in Franklin, TN

Jobs

Food Service ManagerHealthcare Services Group, Inc.

Dining Services ManagerHealthcare Services Group, Inc.

Chef ManagerHealthcare Services Group, Inc.

Kitchen ManagerHealthcare Services Group, Inc.

Cafeteria ManagerHealthcare Services Group, Inc.

Dining ManagerHealthcare Services Group, Inc.

Senior Project Manager - Data Center ConstructionJobot

Territory ManagerTen Healthcare

Senior Manager, Service DeliveryTTEC

Senior Sales ManagerTTEC

Family Nurse Practitioner / Physician Assistant - Growth OpportunityFast Pace Health

Family Nurse Practitioner / Physician Assistant - Flexible SchedulesFast Pace Health

Lead Sales Associate (Seasonal)LESLIES POOLMART INC

Dining Services DirectorHealthcare Services Group, Inc.

Food Service DirectorHealthcare Services Group, Inc.

Registered Nurse - RNFresenius Medical Care

Director, Agentic AITTEC

Director of Culinary OperationsHealthcare Services Group, Inc.

Correctional Dining DirectorHealthcare Services Group, Inc.

Pharmaceutical Field Sales RepresentativeInizio Engage

ChefHealthcare Services Group, Inc.

Customer Care ManagerM/I Homes

Call Center Lead - AmazonNorthwest Center

Technical Customer Experience ManagerCisco

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

CUSTOMER SVC/DEPT MANAGER ON DECKKroger Co.

Customer Engagement ManagerTithely

Social Services Care ManagerHumana

Customer Account Manager 3UKG

Provider Program Manager - Provider Strat Value Base CareTriWest Healthcare Alliance

Care Manager, Registered Nurse- RemoteSharecare

Nurse Care Manager (Evergreen)Honest Health

Nurse Manager - Williamson County Primary Care ClinicVanderbilt University Medical Center

BDC Client Care Specialist (Customer Service)Volvo Cars Cool Springs

Customer Care Coordinator - Order Experience INumotion

Account Manager, Customer Experience (Financial Services Clients)Amsive

Patient Financial Services Call Center ManagerClearBalance HealthCare

Customer Service ManagerHatch Global Search

Care Manager- Telephonic Nurse Part TimeCenterWell

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Account ManagerCorpay

Dining Services - Manager in TrainingHealthcare Services Group, Inc.

Retail Print ManagerOffice Depot

Retail Assistant Store ManagerOffice Depot

Strategic Account ManagerCorpay

Branch ManagerSunstate Equipment

Certified Dietary ManagerHealthcare Services Group, Inc.

Manager, Professional Services EngineeringRocket Software

Inside Sales ManagerMaster Halco

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