NewCustomer Care Manager Vaco LLCCustomer Care ManagerBrookhaven, GA$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Care Associate Vaco LLCCustomer Care AssociateBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewTax Manager JobotTax ManagerAtlanta, GARemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
Client Relationship Manager Reed Smith USClient Relationship ManagerAtlanta, Georgia$140,000–$167,000Full timeThe role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement. Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.
NewTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GA Prime Time HealthcareTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GAAtlanta, GA$1,867.96–$2,087.72Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewGeneral Manager (Scaffolding Projects) System OneGeneral Manager (Scaffolding Projects)Atlanta, GAThe Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.
Digital Platform Territory Manager Align Technology, Inc.Digital Platform Territory ManagerAtlanta, GAManage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianAtlanta, GA$174,070–$374,920The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
NewTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GA Cynet HealthTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GAAtlanta, GA$2,299–$2,299Job Title: Case Manager Profession: RN Specialty: Case Management Duration: 13 weeks Shift: AM (08:00 – 16:30) Hours per Shift: 8 hours Experience: Minimum years of experience required License: RN license required Certifications: Relevant certifications preferred Must-Have: Travel experience preferred. You will work collaboratively with patients and healthcare teams to optimize care outcomes.
NewInpatient Case Manager, Emory Saint Joseph, Part Time Kaiser PermanenteInpatient Case Manager, Emory Saint Joseph, Part TimeAtlanta, GA$39.23–$39.23The activities will include daily review of hospital care by chart review and discussion with attending physician, admission and concurrent review for inpatient admissions, meetings with patient and families to develop discharge planning, identification of patients for ambulatory case management, communication with case managers, home care reviewers, social workers, members and providers, quality improvement reviews, and education of the member/family, provider and hospital staff. Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a safe discharge plan to include recommending alternative levels and sites of care when appropriate.
Senior Product Manager, Service Delivery LawnStarterSenior Product Manager, Service DeliveryAtlanta, GARemote$140,000–$170,000Full timeThis is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.
NewRegistered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day Shift Wellstar Health Systems, Inc.Registered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day ShiftHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical Unit Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical UnitHiram, GARemoteA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7p Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7pHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAtlanta, GARemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
NewRegional Safety Manager American Equipment HR LLCRegional Safety ManagerAustell, GA$100,000–$125,000 / yearThe Regional Safety Manager - East is responsible for the development, implementation, and continuous improvement of comprehensive Health, Safety, and Environmental (HSE) programs across our eastern operations. Bachelor’s Degree in Occupational Safety, Industrial Hygiene, Environmental Science, Loss Control, or a related field (related work experience may be substituted for some or all of the required education).
NewContinuous Improvement Manager - Industrial American Equipment HR LLCContinuous Improvement Manager - IndustrialAustell, GARemote$100,000–$105,000 / yearThey possess a natural curiosity for observing how work is performed, identifying inefficiencies, and collaborating with teams to design practical, sustainable improvements that increase productivity, quality, safety, and employee engagement. They are comfortable spending time on the production floor observing operators, asking questions, studying workflows, and working side-by-side with teams to develop better ways of operating.
Service Manager United RentalsService ManagerDecatur, GAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
Project Manager - Healthcare Construction Michael Page USAProject Manager - Healthcare ConstructionAtlanta, GA$115,000–$140,000 / yearFull timeThe firm is led by an experienced leadership team with backgrounds from top-tier contractors and is building a reputation with major healthcare systems through quality execution and client relationships. A rapidly growing general contractor is looking to add a Project Manager to support a strong pipeline of healthcare interior projects.
Registered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurg Wellstar Health SystemRegistered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurgHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Registered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7p WellStar Health SystemsRegistered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7pHiram, GACore Responsibilities and Essential Functions: Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Minimum 2 years direct patient care nursing experience.
Customer Care Manager - State Farm Agent Team Member Laura Huerta - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberLocust Grove, GASeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Lead Project/Program Manager (Customer Care Ops - AI Transformation) AT&T IncLead Project/Program Manager (Customer Care Ops - AI Transformation)Atlanta, GA$118,800–$178,200 / yearThe position is responsible for driving work end to end, from intake through deployment, and works across Care and Technology teams to support call delivery initiatives, helping translate strategic direction into clear requirements, delivery plans, and operation outcomes. This person helps define the AI transformation strategy and multi‑year roadmap for Care Ops Support, translating strategy into executable plans that operationalize intelligent PMO platforms, advanced analytics and autonomous workflows.
NewCustomer Service Duty Manager Menzies AviationCustomer Service Duty ManagerAtlanta, GAWe strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
NewCustomer Service Manager All Ways Caring HomeCareCustomer Service ManagerAtlanta, GAAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
Customer Success Manager Technical, Public Sector Appian CorpCustomer Success Manager Technical, Public SectorAtlanta, GA$125,000–$225,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
Manager, Customer Solutions RXO IncManager, Customer SolutionsAtlanta, GA$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Customer Service Duty Manager Menzies Aviation LtdCustomer Service Duty ManagerCollege Park, GAWe strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
NewSenior Solution & Customer Marketing Manager Rocket SoftwareSenior Solution & Customer Marketing ManagerAtlanta, GARemote$97,500–$131,625 / yearReporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world's largest organizations to modernize their infrastructure. Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.
Care Manager Emory HealthcareCare ManagerAtlanta, GeorgiaFull timeDescription: The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Atlanta, GACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
NewCare Manager for Care Management Services Georgia Med GroupCare Manager for Care Management ServicesTyrone, GADevelop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, home and community-based service providers (HCBS), formal/informal caregivers and families. Collaborates and communicates with internal team members, including Central Intake and Assessment Team members, to ensure continuity of care for assigned members.
NewCustomer Retention Manager InforCustomer Retention ManagerAtlanta, GABasic Qualifications: Prior experience in a customer-facing service, support, technical account management or escalation management role within enterprise SaaS / software, with an understanding of enterprise software delivery, support operations and customer lifecycle management. Stakeholder communication: Own all communication throughout the escalation lifecycle - synthesizing complexity into clear, timely updates for executive stakeholders, customers, and internal teams alike, and preparing executive summaries for senior leadership.
Customer Success Manager Chargify, LLCCustomer Success ManagerAtlanta, GAYou'll partner with customers to understand pain points, align internal stakeholders, and execute clear resolution plans, working cross-functionally with Account Management, Support, Product, Professional Services, and Engineering. We're looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability.
Customer Success Manager II Sinch ABCustomer Success Manager IIAtlanta, GA$65,600–$82,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Customer Success Manager III Sinch ABCustomer Success Manager IIIAtlanta, GA$92,000–$115,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Care Manager HomeWell Care Services GA325Care ManagerAtlanta, GAThe Care Manager will play a key role in overseeing caregiver staff, coordinating client care, and managing daily scheduling operations to ensure clients receive exceptional in-home care services. HomeWell Care Services proudly serves families throughout the Marietta, Smyrna, Kennesaw, and surrounding Cobb County communities.
Senior Manager, Customer Success Brightree LLCSenior Manager, Customer SuccessAtlanta, GA$130,000–$161,000 / yearWe work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Skills, know-how and experience: Ideal candidates bring a blend of healthcare domain expertise and business experience, with a passion for transforming platform adoption and outcomes through technology.
Care Manager Emory Healthcare IncCare ManagerAtlanta, GAThe Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.
Federal Reserve Financial Services Manager, Operations Customer Testing Services Federal Reserve Bank of PhiladelphiaFederal Reserve Financial Services Manager, Operations Customer Testing ServicesAtlanta, GeorgiaFederal Reserve Bank of AtlantaFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
Senior Manager, Global Strategic Accounts Customer Success Trimble IncSenior Manager, Global Strategic Accounts Customer SuccessAtlanta, GA$114,800–$162,000 / yearWhat Makes This Role Great: In this role, you will define our Strategic Account Model and establish best practices for our top-tier strategic accounts, directly influencing customer adoption, expansion, and retention in the construction technology space. Workflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation.
Manager, Customer Success - Secondary Education East Coast (USA Remote) Turnitin LLCManager, Customer Success - Secondary Education East Coast (USA Remote)Atlanta, GARemote$91,935–$153,225 / yearActual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.
Social Work Care Manager Emory HealthcareSocial Work Care ManagerDecatur, GeorgiaFull timeDescription: JOB DESCRIPTION: The Social Work Care Manager I (SW CM I) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
Social Work Care Manager, WEO Emory HealthcareSocial Work Care Manager, WEOLithonia, GeorgiaPart timeJOB DESCRIPTION: The Social Work Care Manager I WEO (SW CM I) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
Senior Customer Success Manager BetterUp IncSenior Customer Success ManagerGARemote$150,000–$175,000 / yearExtensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
Manager, Customer Service PacificSource Health PlansManager, Customer ServiceWFH, GA$90,052.16–$157,591.26 / yearDrive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction. Skills: Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote) Turnitin LLCCustomer Success Manager NOA Higher Ed. Southeast Region (USA Remote)Atlanta, GARemote$77,700–$129,500 / yearThe ideal candidate thrives at the intersection of customer partnership and commercial impact-someone who builds trusted relationships, drives adoption, and proactively identifies opportunities for growth through renewals, upsells, and cross-sell referrals. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors.
NewPart Time Closing Customer Experience Manager The Michaels Companies IncPart Time Closing Customer Experience ManagerDouglasville, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Full time Customer Experience Manager The Michaels Companies IncFull time Customer Experience ManagerDouglasville, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.