2,775 Results for

Customer Care Manager Jobs in Duluth, GA

Jobs

Atlanta, GA

Remote

$120,000–$175,000 / year

5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

3 days ago

Marietta, GA

Day (United States of America)

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2 days ago

Atlanta, Georgia

$140,000–$167,000
Full time

The role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement.

Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.

21 days ago

Marietta, GA

li>Confers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff.

Responsible for Acute Care Electronic System (ACES) include the following:

Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

3 days ago

Braselton, GA

As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

11 days ago

Atlanta, GA

The Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.

9 days ago

Duluth, GA

$58–$63.33 / hour

Partner with Data Governance Lead, Data Domain Owners/Product Managers, Customer Master Data Lead, and broader Commercial Excellence team to facilitate project activities. • Lead and coordinate initiatives involving two or more work streams across Commercial Excellence and other business units such as Sales, Marketing, Supply Chain, and Customer Service.

6 days ago

Marietta, GA

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

13 days ago

Atlanta, GA

Remote

$140,000–$170,000
Full time

This is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.

21 days ago

Roswell, GA

A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.

23 days ago

Roswell, GA

Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing.

17 days ago

Roswell, GA

11 days ago

Roswell, GA

23 days ago

Roswell, GA

23 days ago

Milton, GA

3-5 years of Customer Service experience Proficient Computer skills with MS Excel, Word, and PowerPoint Possess a valid driver’s license Possess a satisfactory driving record as determined by company driver policies Travel Requirement : Up to 60% travel to customers, branches and other operating companies requiring some overnight stay, travel to industry related conferences and training requiring some extended stay Other: This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions . Job Duties and Responsibilities: Coordinate with General Managers, Product Managers and Director of Inventory, Planning and Control to determine : Parts and supplies to offer Set sales and gross margin goals for aftermarket products Coordinate with factory representatives on pricing/incentive programs they offer and implement such programs throughout the company.

1 day ago

Marietta, GA

4 days ago

Atlanta, GA

$115,000–$140,000 / year
Full time

The firm is led by an experienced leadership team with backgrounds from top-tier contractors and is building a reputation with major healthcare systems through quality execution and client relationships. A rapidly growing general contractor is looking to add a Project Manager to support a strong pipeline of healthcare interior projects.

21 days ago

Atlanta, GA

The selected candidate will become an integral part of a comprehensive Palliative Care Team that focuses on providing individualized, coordinated care to patients and families residing in the community.

Empowers patients to take control of their health care by encouraging appropriate goal-setting and discussions about advance care planning/development of advance directives.

2 days ago

Marietta, GA

Required Minimum Skills: Ability to read, write and speak English language optimize the use of technology to support clinical care and holds basic computer skills Strong interpersonal, collaborative skills along with customer service skills required; Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner Possess excellent time management skills; practices nursing using evidence and analytical skills along with possessing strong critical thinking skills. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Less than 1 year Completion of accredited/approved school of nursing with requisition clinical hours Required or direct patient care experience Preferred.

3 days ago

Alpharetta, GA

Full time

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

11 days ago

Brookhaven, GA

$110,000–$120,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

5 days ago

$95,200–$126,700 / year

p>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

10 days ago

Cumming, GA

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

21 days ago

Alpharetta, GA

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.

Budgetary Responsibility: No.

Direct Reports: No.

Indirect Reports: No.

Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects.

2 days ago

Roswell, Georgia

Rather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.

5 days ago

Atlanta, GA

$118,800–$178,200 / year

The position is responsible for driving work end to end, from intake through deployment, and works across Care and Technology teams to support call delivery initiatives, helping translate strategic direction into clear requirements, delivery plans, and operation outcomes. This person helps define the AI transformation strategy and multi‑year roadmap for Care Ops Support, translating strategy into executable plans that operationalize intelligent PMO platforms, advanced analytics and autonomous workflows.

10 days ago

Alpharetta, GA

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Managed daily escalation activities by providing real-time guidance and decision support for complex, sensitive, and high-risk customer interactions, ensuring consistent resolution and adherence to established procedures.

Collaborated with leadership, compliance, risk management, and cross-functional teams to resolve complex cases, ensure proper case handoffs, and maintain alignment with operational and regulatory requirements.

6 days ago

Roswell, GA

p>In this role, you will lead a team of Customer Service Associates, manage workforce operations, champion process improvement, and collaborate cross-functionally with General Managers across store locations, IT, and other key stakeholders to ensure a seamless and consistent customer journey that reflects the passion and expertise PGA TOUR Superstore is known for. This position serves as the single point of leadership for the customer service function, owning both the day-to-day operational execution and delivering on our commitment to deliver world-class experiences across all service channels.

26 days ago

Alpharetta, GA

Ensure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.

30+ days ago

Atlanta, GA

$125,000–$225,000 / year

li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.

5 days ago

College Park, GA

We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

30+ days ago

ATLANTA, Georgia

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11 days ago

Atlanta, Georgia

p style="margin: 0px 0px 10.6667px; padding: 0px; color: windowtext;">At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

Ongoing mentorship, development, and leadership programs .

27 days ago

Lawrenceville, GA

Supports the Customer Service Manager in the coaching, support, and training of the Customer Service Representatives as well as provide accurate information to customers and colleagues while exhibiting exemplary customer service skills. How You'll Make an Impact: Assists Customer Care Representatives with their problem-solving abilities and techniques to ensure all customer issues are resolved in an appropriate and timely manner.

30+ days ago

Atlanta, GA

$70,000–$85,000 / year

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Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.

Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

30+ days ago

Georgia, GA

$88,000–$116,900 / year

What youll be doing Manage your book of accounts: Take ownership of your accounts to ensure smooth initial implementations, drive deep product adoption, and deliver measurable value to our customers through the Waitwhile platform. Trusted by 10,000 companies worldwide, Waitwhile has already helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

30+ days ago

Atlanta, GA

$130,000–$161,000 / year

We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.

Skills, know-how and experience:

Ideal candidates bring a blend of healthcare domain expertise and business experience, with a passion for transforming platform adoption and outcomes through technology.

12 days ago

Atlanta, GA

p>The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.

24 days ago

Atlanta, GA

The Care Manager will play a key role in overseeing caregiver staff, coordinating client care, and managing daily scheduling operations to ensure clients receive exceptional in-home care services. HomeWell Care Services proudly serves families throughout the Marietta, Smyrna, Kennesaw, and surrounding Cobb County communities.

30+ days ago

Atlanta, Georgia

p>Workflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation.

Candidate Privacy Notices by Country.

6 days ago

Duluth, GA

Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform.

30+ days ago

Grayson, GA

$2,022–$2,026

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Assisted Living, Memory Care, and short-term Respite. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

30+ days ago

Atlanta, GA

You'll partner with customers to understand pain points, align internal stakeholders, and execute clear resolution plans, working cross-functionally with Account Management, Support, Product, Professional Services, and Engineering.

We're looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability.

30+ days ago

Atlanta, GA

Remote

Ability to operate effectively in an automation-first environment, using new software applications (CRM, ticketing, community platforms, customer behaviour and engagement platforms, project management tools, AI-assisted tools, etc.), data analysis and problem-solving skills to interpret customer health indicators and turn them into actions. You will work in a collaborative product led environment with an international team across multiple time zones, to interpret customer signals, identify risk and expansion opportunities early, own subscription renewals and engage with customers as a valued partner to drive their business outcomes.

30+ days ago

WFH, GA

$90,052.16–$157,591.26 / year

li>Drive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction.

Skills:

Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.

30+ days ago

Atlanta, GA

$65,600–$82,000 / year

p>Core Competencies:

Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

10 days ago

Atlanta, GA

$92,000–$115,000 / year

p>Core Competencies:

Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

10 days ago

Alpharetta, GA

Full time

The Customer Marketing Manager will deepen engagement across our customer base, help customers realize the full value of Profisee, and systematically turn satisfied customers into advocates and expansion opportunities, working within the Product & Customer Marketing team and in close partnership with Customer Success, Sales and Revenue Marketing. · 3-5+ years of experience in Customer Marketing, Product Marketing, Lifecycle Marketing or related B2B SaaS roles, with hands-on experience executing email and campaign programs in a marketing automation platform (Marketo preferred).

30+ days ago

Atlanta, Georgia

Federal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

4 days ago

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Customer Care Manager Jobs in Duluth, GA

Tax Manager Jobot

Respiratory Therapy Manager, FT Days - Windy Hill Hospital Wellstar Health Systems, Inc.

Click Here to Visit the Windy Hill Hospital Website. Privacy Policy at https://www.wellstar.org/financial-policy-and-privacy-info and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Client Relationship Manager Reed Smith US

Acute Dialysis Services Program Manager - RN Fresenius Medical Care

Senior Customer Service Manager Uline

General Manager (Scaffolding Projects) System One

Commercial Data Change Manager Joulé

Primary Care Physician Oak Street Health

Senior Product Manager, Service Delivery LawnStarter

RN - Acute Care - Ortho Surgical - Part-Time Night Shift Wellstar Health Systems, Inc.

RN- Acute Care - Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care- Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care - Cardiac Telemetry - Full-Time Night Wellstar Health Systems, Inc.

RN Acute Care - Medical Telemetry - Full-Time Night Shift Wellstar Health Systems, Inc.

Aftermarket Manager - Peachtree Corners

Registered Nurse (RN), PT Days - Oncology (Acute Care) Wellstar Health Systems, Inc.

Project Manager - Healthcare Construction Michael Page USA

Palliative Care RN - Atlanta GA Vitas Healthcare

Registered Nurse RN - Acute Care Wellstar Health System

VP Division Manager Lennar Homes

Customer Care Manager Vaco LLC

Customer Care Manager Reworld Holding Corp

Customer Care Manager II - Cumming, GA PulteGroup Inc

Customer Care Manager II - Braselton, GA PulteGroup Inc

Manager, Customer Care Training and Quality PGA Tour

Lead Project/Program Manager (Customer Care Ops - AI Transformation) AT&T Inc

Escalation Manager - Customer Care Centers Hiregy

Manager Customer Care Operations PGA Tour Superstore Inc

Escalation Manager - Customer Care Centers Bank OZK

Customer Success Manager Technical, Public Sector Appian Corp

Customer Service Duty Manager Menzies Aviation Ltd

Customer Service Manager All Ways Caring HomeCare

Care Manager Emory Healthcare

Senior Customer Care Representative Ilitch Holdings, Inc.

Manager, Customer Solutions RXO Inc

Enterprise Customer Success Manager Waitwhile Inc

Senior Manager, Customer Success Brightree LLC

Care Manager Emory Healthcare Inc

Care Manager HomeWell Care Services GA325

Senior Manager, Global Strategic Accounts Customer Success Trimble

Customer Success Manager - GA - On Site Vensure Employer Solutions

Care Manager Benton House of Grayson

Customer Success Manager Chargify, LLC

Customer Success Manager COMPLIANCE & RISKS LIMITED

Manager, Customer Service PacificSource Health Plans

Customer Success Manager II Sinch AB

Customer Success Manager III Sinch AB

Customer Marketing Manager Profisee Group Inc

Federal Reserve Financial Services Manager, Operations Customer Testing Services Federal Reserve Bank of Philadelphia

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