3,171 Results for

Customer Care Manager Jobs in Concord, CA

Jobs

San Francisco, CA

$120,000–$165,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

2 days ago

Walnut Creek, CA

$65,000–$85,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Personal Lines Account Manager is responsible for managing and servicing a portfolio of personal insurance clients, ensuring excellent customer service, policy accuracy, and strong client relationships.

7 days ago

Walnut Creek, CA

$125,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate must have a very strong background of experience working primarily with medium to large size commercial accounts and possess a minimum of three to five years of insurance agency experience in an account management role.

7 days ago

Concord, CA

$89.23–$121.58 / hour

The RN Case Manager is expected to function within the full scope of the nursing practice with specialized focus on care coordination, compliance, transition management, education, and utilization management.

Education:

Master's See John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Today

Stockton, CA

$71,000–$166,000 / year

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

2 days ago

San Francisco, CA

$36.06–$51.44

b>Location780 Mission St, San Francisco, California, United States, 94103VIEW ON MAP.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

1 day ago

Fremont, CA

With over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement.

4 days ago

SAN FRANCISCO, CA

$96,800–$126,000 / year

li>Superior drive for results with demonstrated ability to build indispensable, collaborative partnerships with the customer and internal business partners, across functional teams.

Deliver fully integrated consumer driven category leadership based on marketplace insights and trends to guide strategic choices and tactical executions.

Today

San Francisco, CA

Full time

div>

Mobility
Standing	20% of time
Sitting	70% of time
Walking	10% of time
Strength
Pulling	up to 10 Pounds
Pushing	up to 10 Pounds
Carrying	up to 10 Pounds
Lifting	up to 10 Pounds
Dexterity (F = Frequently, O = Occasionally, N = Never)
Typing	F
Handling	F
Reaching	F

Agility (F = Frequently, O = Occasionally, N = Never)
Turning	F
Twisting	F
Bending	O
Crouching	O
Balancing	N
Climbing	N
Crawling	N
Kneeling	N

. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our

hqca-recruiting@qcells.com.

4 days ago

Alameda, CA

$19.25–$23.80 / hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

13 days ago

Pinole, CA

$17.75–$23.10 / hour

13 days ago

Alameda, CA

$19.25–$23.80 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Walnut Creek, CA

$78,000–$85,000 / year

ul>

Responsible for monitoring and evaluating assigned residents and regularly assess levels of care, whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required.

The Resident Care Manager @ Byron Park directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department.

30+ days ago

$143,400–$210,900 / year

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.

30+ days ago

San Francisco, California

p style="min-height:1.5em">Alex was just named to the CB Insights AI 100 of 2026, the annual list of the 100 most promising AI startups in the world. Customer Success Manager, you'll:

Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.

30+ days ago

San Francisco, CA

Remote

$125,000–$153,000 / year

p>The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers.

What You'll Add to DigitalOcean:

Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.

30+ days ago

San Francisco, California

Your opportunity is to scale that into a world-class CS organization alongside a low-ego, collaborative team, working directly with a VP of Customer Success who previously built leading CS organizations at Gong, Slack, and Zendesk.

This is a front-line manager role for a CS team that owns the full revenue motion: expansions and renewals across a book of mid-market and enterprise customers.

3 days ago

$134,000–$184,000 / year

li>

Collaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.

26 days ago

San Francisco, California

Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation.

Drive executive presence and relationship depth — model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders.

20 days ago

San Francisco, CA

$102,000–$150,000 / year

p>DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

30+ days ago

San Mateo, CA

Managing Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.

24 days ago

San Francisco, California

li>

Executive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders.

Build systematic customer intelligence loops that translate the regulatory drivers and recurring concerns across industries and regions such as healthcare, insurance providers, financial services, and global markets into prioritized inputs for the Product, Engineering, and Security GRC roadmaps.

20 days ago

San Mateo, California

li>

Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In. style="min-height:1.5em">Included on Best Places to Work by BuiltIn lists in 2026: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston.

30+ days ago

San Francisco, California

style="min-height:1.5em">5+ years in enterprise customer success or account management at a B2B SaaS or fintech company — with real accountability for retention and expansion, not just satisfaction scores.

Multi-stakeholder relationship experience. You've navigated complex organizations, built executive-level relationships, and know how to keep deals moving when five people have influence over the outcome.

30+ days ago

Pleasant Hill, CA

$18.25–$23.30 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

South San Francisco, CA

$92,000–$125,000 / year

About the Role: As a Customer Success Manager, you'll be our customers' most important contact at Color - serving as their trusted advisor and strategic partner, supporting the evolution and successful execution of their cancer benefit strategy, guiding them through onboarding, engagement, and expansion for our cancer program to meet their benefits goals. Our ideal candidate has experience in the health benefits space, is exceptional at building and managing multi-threaded relationships with benefit leaders and senior benefits executives, is comfortable leveraging AI and technology to operate efficiently at scale, and thrives in a fast-paced start-up environment.

21 days ago

San Francisco, CA

$90,000–$150,000 / year

p>Startup SchoolNewsletterRequests for StartupsFor InvestorsVerify FoundersHacker NewsBookfaceSafeFind a Co-Founder. Companies can test 100+ messaging variants within a month, let AI optimize traffic for winning variants, and walk away with insights without operational setup overhead for every A/B test.

30+ days ago

San Francisco, California

p style="min-height:1.5em">We're looking for an exceptional Customer Success Manager to join our team at Reacher and help our customers dominate TikTok Shop. This role is critical to reducing churn, building customer relationships and ensuring customers achieve success on TikTok Shop using our platform.

30+ days ago

Fremont, CA

$150,000–$180,000 / year

We provide cutting edge technology with a comprehensive optical, mechanical, electrical and software integration capabilities enable us to serve the needs of high-density, high-bandwidth, and flexible optical networks.

Work with account teams (Sales, Marketing, Product Management, Program Management and Advanced Quality) to meet customer quality requirements including product reliability, compliance, safety certification and manufacturing.

30+ days ago

San Francisco, CA

Partners with the implementation teams to ensure a smooth transition back to the post-go-live support team, including familiarity with project decisions, content, issues and outstanding optimization requests, decision tracking, and engaging governance with decision documents and change requests. Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user group focus meetings, which include but are not limited to issue discussion, lessons learned, system development updates, functionality voting, communication and upgrade planning.

28 days ago

San Francisco, CA

p>In addition to its medical imaging products, Butterfly Embedded is the Company's Ultrasound-on-Chip licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond.

We are seeking a Customer Program Manager (CPM) to drive the execution of highly technical customer projects across hardware and software engineering for Butterfly Embedded.

21 days ago

South San Francisco, California

p style="min-height:1.5em">As a Senior Customer Success Manager, Health Plans, you'll serve as the trusted advisor for Color's health plan clients — owning relationships from pre-contract through renewal at both the partnership and ASO/group account level, while helping define the Customer Success operating model for a segment poised to scale. style="min-height:1.5em">Serve as a trusted advisor to senior health plan stakeholders, building multi-threaded relationships across clinical operations, network management, quality improvement, and population health teams.

30+ days ago

San Francisco, California

Remote

p style="min-height:1.5em">6-10 years in customer success or account management at a B2B SaaS or tech company. You've owned accounts end to end, run renewals independently, and have a track record of hitting retention and expansion targets. You'll build trusted relationships with HR and People leaders, keep members moving through the coaching journey, and bring the partner's perspective into internal conversations about product, operations, and coaching quality.

26 days ago

San Francisco, CA

li>

Executive audiences and customer/prospects representing Sierras security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. This is a role for someone with 10+ years experience and has done this work at depth before: youll turn Sierras underlying security and compliance posture into assets that accelerate revenue, run the trust-building relationships with our customers security teams, and stand up the automation that lets us scale enterprise growth without scaling headcount one questionnaire at a time.

19 days ago

San Francisco, CA

$27–$30 / hour

ul>

Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.

Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.

11 days ago

San Francisco, CA

li>

Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.

20 days ago

Alameda, CA

$61.68–$102.81 / hour

SUMMARY: Under the supervision of the Clinical Manager, the AHD Wound Care Center Case Manager (RN) is responsible for providing comprehensive case management services to clients identified with complex wound conditions and assist them with social challenges that are at risk for health status decline. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.

30+ days ago

San Francisco, CA

$159,328–$229,571 / year

p>Must have experience with the following: developing strategies on assigned accounts to fully leverage technology solutions; high-touch Strategic or Enterprise Customer Success; working with global enterprise and customers with multiple stakeholders; managing success programs as the key advisor to global as well as regional customer organizations; advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI); working closely with B2B demand gen, marketing operations, sales operations, and analytics teams; negotiating renewals and identifying and driving upsell opportunities; leading projects from conception to closure, and leveraging and influencing internal resources to get things done; and marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Telecommuting permitted from within the U.S.

Minimum requirements: Bachelor's degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.

11 days ago

$106,000–$146,000 / year

Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.

11 days ago

San Francisco, California

Remote

In practice, you embody a consultant, an expert user, and a guide- thoughtfully navigating our customers’ prioritization across learning & enablement and transition of systems & processes, while owning tactical facilitation of our shared goals to enable evaluation & access to therapies.

Account Advocacy: You will endeavor to ensure that our customers are getting as much value as possible from their use of Weave’s products, and that Weave’s products are reaching all users within our customer organizations who might benefit from them.

7 days ago

San Francisco, CA

$155,000–$185,000 / year

p>Were looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.

30+ days ago

San Francisco, CA

$120,000–$150,000 / year

With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate.

Office Hours - Staff scheduled 1:1 sessions for Scale customers alongside the support team, tag-teaming with support engineers based on the account and nature of the request.

28 days ago

$204,000–$281,000 / year

Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.

13 days ago

San Francisco, CA

p>You will collaborate with internal partners across Customer Experience, Legal, Product Management, Program Management, Engineering, and other departments to support important programs and ensure seamless collaboration across all departments.

Write user stories and acceptance criteria to bring your product strategy to life, collaborating with Customer Service, Engineering, Program Management, Acquisitions, Legal, Finance, and Analytics.

30+ days ago

San Francisco, CA

Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel, which have backed companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks.

The Senior Customer Success Manager is responsible for the implementation, ongoing satisfaction, retention, expansion and outcomes realization for an assigned portfolio of Sprinter Healths customers.

30+ days ago

San Francisco, CA

$180,000–$210,000 / year

As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management experience in an Enterprise SaaS or legal (big law or in-house or in-house) environment.

30+ days ago

San Francisco, CA

By leading initiatives such as executive business reviews, governance forums, and cross-business alignment programs, you will create visibility, reduce risk, and deepen strategic trust with our enterprise customers.

Working hand-in-hand with Account Executives (who own renewals and upsells) and Solution Consultants (who drive adoption), you will be the bridge across functions, ensuring customer outcomes are consistently met.

30+ days ago

San Francisco, California

p style="min-height:1.5em">Catch us in action at our launch party, rock climbing, celebrating birthdays, hosting trivia nights, going for pilates and more. We launched in February 2026 (announced here), and are already powering pages that generate hundreds of thousands of dollars in pipeline + featured on CNBC.

30+ days ago

Greenbrae, CA

$44.69–$67.03 / hour

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Job Description Summary: The Social Work (SW) Case Manager, in collaboration with members of the inter-disciplinary healthcare team, leads the development and implementation of the multidisciplinary plan of care for patients, determining appropriate patient status and level of care; ensuring effective quality and cost-efficient outcomes, and supervising the provision of the discharge plan of care.

30+ days ago

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Customer Care Manager Jobs in Concord, CA

Customer Success Manager Jobot

Personal Lines Account Manager Jobot

Commercial Lines Account Manager Jobot

RN - Case Manager - AS Utilization Management - Full Time - 8 Hour - Days John Muir Health

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Sales Manager, Internet Marriott International, Inc

Customer Service Manager (Manufacturing) Davron LLC

Category Manager Keurig Dr Pepper

Senior Manager, Customer Care Qcells

customer service mgr (part time)Closing The Michaels Companies Inc

PT Customer Service Manager The Michaels Companies Inc

Customer service manager Full time The Michaels Companies Inc

Resident Care Manager / LVN Kisco Senior Living

Senior Manager, Customer Experience Partner Success DoorDash Inc

Customer Success Manager Alex AI

Manager, Customer Success Engineering DigitalOcean LLC

Manager, Customer Success Juicebox

Senior Group Manager, Customer Success Lyra Health Inc

Manager, Customer Success Team Assort Health

Customer Success Manager DoorDash Inc

Mid-Market Customer Success Manager Overjet Inc

Security GRC Manager: Customer Trust Enablement Sierra

Mid-Market Customer Success Manager Overjet

Enterprise Customer Success Manager Adapt API

Customer Experience Manager The Michaels Companies Inc

Customer Success Manager, Mid-Market Color Health Inc

Lifecycle Marketing Manager (for JustAI customers) Choice AI Inc

Customer Success Manager Reacher

Customer Quality Manager Koch Inc

Customer Relationship Manager, APeX Community Connect UCSF Medical Center

Customer Engineering Program Manager - BFLY Embedded Butterfly Network

Senior Customer Success Manager, Health Plans Color Health

Mid-Market Customer Success Manager Mento

Security GRC Manager: Customer Trust Enablement Sierra Technologies Inc

Lead Care Manager Serene Health

Customer Experience Manager Cloudflare Inc

AHD Wound Care Center Case Manager, RN Alameda Health System Foundation

Principal Customer Success Manager, Strategic 6Sense Insights Inc

Customer Success Manager II Lyra Health Inc

Senior Customer Success Manager Weave

Customer Support Engineering Manager Crusoe Energy Systems LLC

Digital Customer Programs Manager Assembled Inc

Manager, Customer Experience Technology Okta Inc

Senior CX Customer Platforms Product Manager Crunchyroll, Inc

Senior Customer Success Manager Sprinter Health Inc

Majors Customer Success Manager Counsel AI Corp

Sr. Strategic Customer Success Manager, Big Tech/AI Socure Inc

Customer Success Manager Flint

Social Worker Case Manager - MSW, Care Coordination, Full-Time, Days MarinHealth Medical Center

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