NewCare Manager (Registered Nurse/RN) Life Care Center of LittletonCare Manager (Registered Nurse/RN)Littleton, CO$44–$49Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCare Manager (Registered Nurse/RN) Western Hills Health Care CenterCare Manager (Registered Nurse/RN)Lakewood, CO$21–$24Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCare Manager Assistant - LPN Life Care Center of StonegateCare Manager Assistant - LPNParker, CO$28–$34Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCase Manager (Registered Nurse/RN) Life Care Center of StonegateCase Manager (Registered Nurse/RN)Parker, CO$40–$48Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewTax Manager JobotTax ManagerDenver, CORemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
Regional Environmental Manager Lennar CorporationRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewLaboratory Services Manager Intermountain HealthLaboratory Services ManagerLafayette, CO$50.97–$78.69 / hourThis position reports directly to the Lab Shared Services System Operations Director and has responsibility to the CSS Laboratory Operations Officer, Intermountain Laboratory Shared Services and Facility Administrator. See Intermountain Health Terms & Conditions at https://intermountainhealthcare.org/terms-of-use and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Store Manager of People and Operations WayfairAssistant Store Manager of People and OperationsDenver, CO$58,479–$71,474Support Training and Development Execution: Assign training plans, review LMS reports to ensure timely completion of required learning, and partner with leaders to identify skill gaps and cross training opportunities across the store. Work with Talent Acquisition partners to post openings, welcome candidates, coordinate interviews, support job offer steps, background processes where applicable, I-9 validation, and administration of internal mobility and interim assignment processes.
NewAssistant Store Manager Sales and Retail Engagement WayfairAssistant Store Manager Sales and Retail EngagementDenver, CO$58,479–$71,474Reporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high performance team, and deliver on overall business targets. Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV.
NewTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, CO TravelNurseSourceTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, COEnglewood, CO$1,594.60–$1,782.20Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewLicensed Practical Nurse - Primary Care Kaiser PermanenteLicensed Practical Nurse - Primary CareCentennial, CO$30.51–$30.51Graduation from an accredited Practical Nursing program and licensed as a Practical Nurse (LPN) in the State of Colorado and completed a minimum of 400 clock hours of faculty planned clinical experience and guided learning activities which required direct supervision by faculty, associate nursing instructional personnel (ANIP) or preceptor who is physically present or immediately accessible. Teaches and promotes general preventive health measures to patients and members of their families regarding home health care, such as use of medications, administering injections, taking blood pressure, general post-operative care, and general diabetic care.
Marketing Manager (Energy Product Marketing) System OneMarketing Manager (Energy Product Marketing)Denver, CO$35–$39 / hourThis role will work closely with senior product leadership and cross-functional teams to help support product strategy, program execution, customer communications, and operational coordination across the product lifecycle. System One is seeking an entry-level Marketing Manager to support Clean Heat and Beneficial Electrification programs focused on residential HVAC, insulation, air sealing, and whole-home energy efficiency initiatives.
NewProject Manager (Industrial EPC Projects) System OneProject Manager (Industrial EPC Projects)Golden, CO$100,000–$120,000 / yearCoordinate project workforce needs with Construction Manager and Superintendent, manage internal and/or external contractors or trades onsite as required, work with the Construction Manager and Superintendent to coordinate requirements for equipment rentals and company equipment/tools. Lead the project team by facilitating and nurturing lines of communication between project members of various disciplines, including engineering, purchasing, expediting, finance, and field construction crews.
Project Manager – Oil & Gas Facilities System OneProject Manager – Oil & Gas FacilitiesDenver, CO$70–$76 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Lead the successful delivery of Oil & Gas projects, particularly gas processing, compression, and amine facilities.
NewRespiratory Therapy Manager HCA HealthONE Sky RidgeRespiratory Therapy ManagerLittleton, CO$77,459.20–$116,230.40 / yearOffering services across the continuum of care to meet patients' total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. A Level II Trauma Center and an acute care hospital with 284 licensed beds, HCA HealthONE Sky Ridge is a destination hospital with a reputation for clinical excellence offering patient-centered programs such as comprehensive cancer care, an award-winning Birth Place, a dedicated Robotics Center, and a state-of-the-art Spine and Total Joint Center.
NewCustomer Service Representative and Sports Fanatic Supporting ESPN TTECCustomer Service Representative and Sports Fanatic Supporting ESPNArvada, COSince 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Logistics Manager United RentalsLogistics ManagerDenver, CO$75,285–$108,415 / yearResponsible for proper staffing of drivers and dispatchers; develop and implement strategies to optimize staffing and deliver best-in-class service. Manage logistics team, provide leadership and supervision needed to consistently deliver World-Class service to internal and external customers.
NewMarket Manager, Cement AmrizeMarket Manager, CementGolden, CORemoteEmployees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.
NewOperations Manager - Flooring and Facility Solutions (FFS) United RentalsOperations Manager - Flooring and Facility Solutions (FFS)Denver, CO$75,285–$108,415 / yearAs Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of "white glove" service to facility maintenance and restoration customers. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
NewFT Customer Experience Coordinator MarshallsFT Customer Experience CoordinatorLone Tree, CO$17.75–$18.25 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianDenver, CO$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
Hydronic Plumbing & Heating Inside Sales & Service Representative Hajoca CorporationHydronic Plumbing & Heating Inside Sales & Service RepresentativeBoulder, CO$20–$30 / yearBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
Healthcare Project Manager Michael Page USAHealthcare Project ManagerDenver, CO$120,000–$150,000 / yearFull timeKnown for our preconstruction expertise, strong project management, and deep-rooted commitment to sustainability, we operate with a strong sense of purpose and a focus on creating meaningful value for both our clients and the communities we serve. This role requires a detail-oriented leader with strong communication skills, a deep understanding of healthcare compliance requirements, and a proven ability to manage fast-paced, technically complex projects in both active and new healthcare environments.
NewPatient Care Coordinator OnPoint Medical GroupPatient Care CoordinatorLittleton, CO$20–$24 / hourSupervisor Responsibilities: This position has no supervisory responsibilities Job Elements and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. About OnPoint: OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices.
NewPatient Care Coordinator - Broomfield OnPoint Medical GroupPatient Care Coordinator - BroomfieldLafayette, CO$20–$24 / hourSupervisor Responsibilities: This position has no supervisory responsibilities Job Elements and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. About OnPoint: OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices.
Regional Environmental Manager Lennar HomesRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
Lawn Care District Trainer SavATreeLawn Care District TrainerDenver, COFull timeThe trainer works with team members at various skill levels from new hire basics to experienced specialty knowledge areas as a role model promoting a positive work environment. The focus of the Lawn Care District Trainer is to mentor Lawn Care specialists to advance the level of Safety, Quality, and Productivity resulting in consistent excellent customer satisfaction and team member engagement.
Customer Care Manager - State Farm Agent Team Member Bill Knight - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberDenver, COThe Bill Knight State Farm Agency is seeking a Customer Care Manager who is calm under pressure, deeply service-oriented, and passionate about helping people when they need it most. This is an in-office role for someone who takes pride in providing outstanding customer support while building trusted, long-term relationships within the community.
NewSr Construction Field Assistant Lennar HomesSr Construction Field AssistantAurora, COFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Senior Manager, Analytics (Customer Care) AngiSenior Manager, Analytics (Customer Care)Denver, ColoradoRemoteRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences—ideally weekly business reviews—with a strong ability to translate metric movements into business narratives.
Customer Experience Manager - Personal Care & Beauty Products Elevation LabsCustomer Experience Manager - Personal Care & Beauty ProductsDenver, COFull timeThe Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. • Acts as the point of contact for the assigned customers and as a liaison with all internal departments in delivering phenomenal customer experience to the customer from receipt of order through Delivery on -Time and In-Full.
Customer Success Manager Technical, Public Sector Appian CorpCustomer Success Manager Technical, Public SectorDenver, CO$125,000–$225,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
NeweCommerce Customer Lifecycle Manager Charlotte's Web Holdings InceCommerce Customer Lifecycle ManagerLouisville, COJob Summary: The E-commerce Customer Lifecycle Manager will own and optimize the end-to-end digital customer journey for our wellness brand, driving growth in acquisition, retention, and lifetime value. You will play a key role in scaling the brand's direct-to-consumer (DTC) business by enhancing customer engagement, promoting product education, and fostering long-term loyalty.
System Customer Service Manager Frontier Airlines, IncSystem Customer Service ManagerDenver, CO$58,394–$77,508 / yearPart timePerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
Sr. Project Manager, Customer Solutions (Hybrid Opportunity) Quest Diagnostics IncSr. Project Manager, Customer Solutions (Hybrid Opportunity)Denver, CO$115,000–$125,000 / yearStrong understanding of order quality issues that results in write offs in lab diagnostics industry - missing information required to bill like diagnosis codes, insurance info, payer denials, payer policies regarding medical necessity, EMR workflows, Self pay Account receivables, HL7 segments Preferred Skills Quest Diagnostics lab and billing experience preferredPMP (Project Management), and Lean Six Sigma Green/Black Belt preferred. Leadership skills - Strong leadership and accountability facilitation within matrix organizations with interpersonal awareness, empathy, and communication skills to influence stakeholders, navigate team dynamics and resolve conflict constructively without direct authorityCustomer Focus - Committed to delivering excellent service and improving the customer onboarding and support experience.
Manager, Customer Solutions RXO IncManager, Customer SolutionsDenver, CO$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Product Manager II, Customer Experience & Social Technology Platform EchoStar CorpProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, CO$72,350–$103,400 / yearCore Skills and Competencies (What you'll bring): Exceptional communication skills with a proven ability to translate non-technical business requests into functional platform specifications, and conversely, explain deeply technical architecture to business partners. Additionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights.
Care Manager (Registered Nurse/RN) Life Care Centers of America IncCare Manager (Registered Nurse/RN)Littleton, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
System Customer Service Manager Frontier Airlines Holdings, Inc.System Customer Service ManagerDenver, CO$58,394–$77,508 / yearPerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
Customer Success Manager GivebutterCustomer Success ManagerDenver, COServe as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Denver, COCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
Customer Success Manager II Sinch ABCustomer Success Manager IIDenver, CO$65,600–$82,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Customer Success Manager III Sinch ABCustomer Success Manager IIICO$92,000–$115,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Care Manager Assistant - LPN Life Care Centers of America IncCare Manager Assistant - LPNParker, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Registerd Nurse (RN) Care Manager Advocate Aurora Health IncRegisterd Nurse (RN) Care ManagerAurora, CO$38.20–$57.30 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and Monitoring MedtronicGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and MonitoringLafayette, ColoradoRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Global Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and Monitoring Medtronic PlcGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and MonitoringLafayette, CORemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Principal Global Marketing Manager INVOS & ARGOS - Acute Care and Monitoring Medtronic PlcPrincipal Global Marketing Manager INVOS & ARGOS - Acute Care and MonitoringLafayette, COAs the Principal Global Marketing Manager, INVOS Regional Oximetry and ARGOS Cardiac Output Monitor, you'll own the product from commercialization to grave driving commercialization across channels and regions of our hemodynamic monitoring portfolio-a market-leading set of support healthcare providers solutions to guide intraoperative care to reduce long-term and costly complications after surgery. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
NewCustomer Service Manager ACE ScholarshipsCustomer Service ManagerDenver, CO$88,000–$115,000 / yearThis school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of national funding partners. This role partners closely with Business Support, Program, and Business Technology teams to ensure Customer Service Representatives are equipped with the tools, training, and processes necessary to support families, schools, and donors.
Product Manager II, Customer Experience & Social Technology Platform EchoStarProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, Colorado$72,350–$103,400 / yearFull timeAdditionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights. This role will oversee and optimize the technology that captures the heartbeat of our customer base— the tool that ingests survey data and organic social media feedback, enables outbound social posting, and powers our social Customer Care operations.