NewCustomer Care Agent Vital Holdings LLCCustomer Care AgentTampa, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
NewQuality Manager II MasTec IndustrialQuality Manager IITampa, FL$110,000–$150,000The Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewTravel Nurse RN - Case Manager - $1,708 to $1,910 per week in Largo, FL TravelNurseSourceTravel Nurse RN - Case Manager - $1,708 to $1,910 per week in Largo, FLLargo, FL$1,708.50–$1,909.50Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewGeneral Manager in Training LESLIES POOLMART INCGeneral Manager in TrainingTampa, FL$42,080–$45,080 / yearWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us.
NewRefugee Case Manager (1865) Lutheran Services FloridaRefugee Case Manager (1865)Tampa, FLPosition may focus on developing client employability skills and associated self-sufficiency plans, to include employment training workshops and orientations; career counseling, resume building and submission of employment applications; monitoring of client compliance with goals and objectives; and relationship building and outreach to area employers to facilitate placements. Provide comprehensive case management services to program participants by researching community partners and making referrals to appropriate social service agencies, community-based organizations and/or social service providers.
NewConstruction Project Manager, Retail Construction US AMR-Jones Lang LaSalle Americas, Inc.Construction Project Manager, Retail ConstructionTampa, FLAs a Project Manager, you will play a pivotal role for Retail Construction Projects Team and will be directly responsible for supporting the delivery of challenging Retail projects for a financial services client. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Newstore manager - Tampa, FL Starbucksstore manager - Tampa, FLTampa, FL$58,800–$82,300Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewNeighborHOPE Case Manager Metropolitan Ministries IncNeighborHOPE Case ManagerHoliday, FLThe NeighborHOPE Case Manager provides mobile case management services; evaluates and assesses immediate needs; coaches clients in the development of case plans; functions as a liaison between clients, community service providers and program component staff. Must be knowledgeable about homeless issues, with experience working with individuals with mental health/substance abuse issues and/or be willing to seek continuing education related to the homeless population with opportunities for certification or licensure.
LOC - Purchasing Operations Manager Lennar HomesLOC - Purchasing Operations ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedInhttps://www.linkedin.com/company/lennar/> for the latest job opportunities.
NewLand Acquisition Manager Lennar HomesLand Acquisition ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Land Acquisition Manager assists in the acquisition of land, lots and development opportunities that fit company’s land acquisition strategies and understanding of current market trends in land development and homebuilding.
NewGeneral Manager SavATreeGeneral ManagerTampa, FL$85,000–$100,000 / yearFull timeThis position will balance Safety, Quality, Productivity, Employee Engagement and Market Growth to achieve business goals in the area of Sales, Customer Net Promoter Score, Employee Engagement, Profitability and Growth, including retention of current customers, addition of new customers and the expansion of Service Lines. Demonstrated people leadership skills, coaching, developing and retaining sales, office and hourly production team members and building a highly engaging site culture.
Production Manager Lennar HomesProduction ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Production Managerat Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.
Customer Care Manager - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberTampa, FLSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIRiverview, FLHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager ICP GroupCustomer Care ManagerTampa, FloridaIn this role you will be responsible for the following:Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
Patient Care Manager for Hospital at Home Program Shields at HomePatient Care Manager for Hospital at Home ProgramTampa, FLFull timeThis role offers the unique opportunity to work directly with the patient and their providers to not only coordinate the patient's recovery from the acute illness, but also to develop the deep relationships with patients needed to successfully engage them with the resources they will need to improve their health and quality of life. As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in the comfort of their own homes in lieu of an inpatient hospital setting.
Customer Care Agent Vital Records ControlCustomer Care AgentOldsmar, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Principal Digital Health Zone Sales Manager - Acute Care and Monitoring (Southern US) Medtronic PlcPrincipal Digital Health Zone Sales Manager - Acute Care and Monitoring (Southern US)Tampa, FLRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Key Responsibilities: Includes high volumes of lead generation, consistent weekly appointment setting with qualified buyers, pipeline development, deal creation, closing, working with monitoring sales reps to grow our HealthCast footprint at existing and competitive accounts, relationship development with key buyers, implementation and adoption success.
Community Care Area Sales Manager Enhabit Home Health & HospiceCommunity Care Area Sales ManagerTampa, FloridaFull timeResponsibilities: The Community Care Area Sales Manager represents the Agency in activities involving professional contacts with physicians, hospitals/facilities, senior living communities, professional associations, and similar health groups and institutions, to apprise them of the availability of the Agency’s Medicare services. The Community Care Area Sales Manager will be responsible for enhancing account relationships with a strong emphasis on senior housing environments to include: Assisted Living Facilities, Independent Living Facilities, Residential Care communities, and similar health groups and institutions.
Customer Success Manager, SLED NinjaOneCustomer Success Manager, SLEDTampa, FloridaLocation: Hybrid in-office (Tampa, FL or Austin, TX) – 4 days per week (Mon, Tues, Thurs, & Fri) What You’ll Be Doing SLED Account Growth & Retention: Manage a portfolio of state, local government, and education clients, identifying opportunities to expand partnerships and support their evolving IT needs. You’ll serve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits of NinjaOne’s IT management solutions while helping them modernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency.
FT customer experience manager The Michaels Companies IncFT customer experience managerLutz, FLPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Experience Manager The Michaels Companies IncPT Customer Experience ManagerLutz, FLIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare AllianceProvider Program Manager - Provider Strat Value Base CareTampa, FLRemoteFull timeAs part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
Manager, Customer Payments Support Justworks, Inc.Manager, Customer Payments SupportTampa, FL$111,600–$122,760 / yearAs an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Manager Hospital Care Coordination BayCare Health SystemManager Hospital Care CoordinationTampa, FLBayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve. Promotes and supports BayCare strategic directions and goals (including but not limited to reducing hospital readmission, observation length of stay, patient experience, and team member as customer).
Technical Account Manager - Remote, USA Customer Support · Clearwater · Fully Remote TeamViewer SETechnical Account Manager - Remote, USA Customer Support · Clearwater · Fully RemoteClearwater, FLRemoteUsing telemetry and Platform data to identify areas inefficacy and risk, surfacing optimization opportunities • Provide Validation and Health Check reports for existing customer environments • Lead technical troubleshooting efforts and coordinate resolution of escalated issues with support and engineering teams • Deliver technical value and report on measurable outcomes • Translate customer goals into measurable platform outcomes (e.g., reduced MTTR, improved digital experience scores etc.) • Lead and provide data-driven business reviews to showcase value realization and align on roadmap strategy • Support Expansion and Growth Opportunities • Identify opportunities for feature expansion or additional module adoption through technical insight and usage analysis • Collaborate with Sales and Customer Success to support renewals, upsells, and long-term account growth. • Lead Technical Strategy and Solution Architecture • Serve as the primary technical advisor and consultant for enterprise accounts, providing architectural guidance, implementation support and assistance with testing • Design and document scalable deployments aligned with industry best practices and customer specific environments, integrating with tools like Intune, SCCM, ServiceNow, and Entra AD • Identify areas of further system integration (API etc.) and assist with configuration • Drive Adoption and Technical Enablement • Build, document and execute tailored technical onboarding and adoption plans • Enable customers on advanced DEX platform capabilities-such as automation, dashboarding, and endpoint health analytics-to drive deeper platform use • Coach customers on DEX capabilities, encouraging the creation of a DEX Center of Excellence • Proactively Optimize Performance & Troubleshoot • Monitor and report on Platform usage patterns and performance.
Team Manager Continuous Care VITAS Healthcare CorpTeam Manager Continuous CareWesley Chapel, FLAssures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily. Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
Team Manager Home Care VITAS Healthcare CorpTeam Manager Home CareWesley Chapel, FLThe Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Patient Care Advocate & Growth Manager - Must be Bilingual Vietnamese and English InnovaCarePatient Care Advocate & Growth Manager - Must be Bilingual Vietnamese and EnglishSt. Petersburg, FloridaWhile this role operates at a manager level and reports directly to senior leadership, it will have a dual function as the Patient Care Advocate, providing hands‑on patient engagement, advocacy, and Wellness Center support, and congruently growing the MSO portion of the business in the Tampa market, in both the provider and patient aspects. Identify provider opportunities to increase our MSO presence in the market Build and maintain relationships with community organizations, senior groups, and stakeholders that support Wellness Center programming and patient access.
Specialty Account Manager, Long Term Care (Tampa, FL) Axsome TherapeuticsSpecialty Account Manager, Long Term Care (Tampa, FL)Tampa, FL$100,000–$150,000 / yearFor more information, please visit us at www.axsome.com and follow us on LinkedIn and X. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States.
Sales Account Manager - Beauty and Personal Care Univar Solutions IncSales Account Manager - Beauty and Personal CareTampa, FLUnivar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. All searches must be initiated by Univar Solutions Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening.
Manager, Maintenance Sales and Customer Service FlyUSAManager, Maintenance Sales and Customer ServiceTampa, FloridaIn the near term, this role operates primarily within FlyUSA's Part 91 and Part 135 ecosystem, working closely with the Aircraft Management Services (AMS) team, who serve as the primary representatives of FlyUSA's managed aircraft owners and clients, and with Maintenance Controllers, who coordinate squawk identification, work scoping, and quote approval. Sales & Business DevelopmentIdentify and pursue new MRO customers, with near-term focus on supporting FlyUSA's internal Part 91 and Part 135 fleet and longer-term focus on building a third-party client base under the Part 145 certificate.
Community Care Area Sales Manager Enhabit IncCommunity Care Area Sales ManagerTampa, FLThe Community Care Area Sales Manager represents the Agency in activities involving professional contacts with physicians, hospitals/facilities, senior living communities, professional associations, and similar health groups and institutions, to apprise them of the availability of the Agency's Medicare services. The Community Care Area Sales Manager will be responsible for enhancing account relationships with a strong emphasis on senior housing environments to include: Assisted Living Facilities, Independent Living Facilities, Residential Care communities, and similar health groups and institutions.
Manager, Customer Success IngenioManager, Customer SuccessTampa, FloridaBy leveraging a deep understanding of our products, the user experience, and evolving customer needs, you will proactively identify and champion opportunities for product improvements and business growth. Through clear guidance, ongoing feedback, and active involvement in day-to-day operations, you will empower the team to deliver exceptional client experiences and proactively solve challenges.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceOldsmar, FLPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Manager, Maintenance Sales and Customer Service FlyUSA, Inc.Manager, Maintenance Sales and Customer ServiceTampa, FLFull timeIn the near term, this role operates primarily within FlyUSA's Part 91 and Part 135 ecosystem, working closely with the Aircraft Management Services (AMS) team, who serve as the primary representatives of FlyUSA's managed aircraft owners and clients, and with Maintenance Controllers, who coordinate squawk identification, work scoping, and quote approval. Sales & Business DevelopmentIdentify and pursue new MRO customers, with near-term focus on supporting FlyUSA's internal Part 91 and Part 135 fleet and longer-term focus on building a third-party client base under the Part 145 certificate.
Manager Site II - Primary Care BayCare Health SystemManager Site II - Primary CareOldsmar, FLBayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
Manager Site II - Primary Care Bruce B Downs BayCare Health SystemManager Site II - Primary Care Bruce B DownsTampa, FLBayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
Manager Site II - Pine Ridge Primary Care BayCare Health SystemManager Site II - Pine Ridge Primary CarePalm Harbor, FLBayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
NewManager Respiratory Care BayCareManager Respiratory CareNew Port Richey, FLPreferred Credentials: National Board for Respiratory Care (NBRC); Adult Critical Care Specialty (ACCS), Neonatal/Pediatric Respiratory Care Specialty (NPS), Registered Pulmonary Function Technologist (RPFT) OR BS degree that meets Community-Acquired Pneumonia (CAPS) requirement. BayCare Values:Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.
Customer Success Project Manager Mad Mobile, Inc.Customer Success Project ManagerTampa, FLThis position serves as the operational backbone for the Customer Success and Account Management teams, ensuring customer data integrity, onboarding execution, installation coordination, account readiness, and consistent customer engagement across the customer lifecycle. About the Role: The Customer Success Project Manager plays a critical role in supporting customer onboarding, account management operations, customer retention initiatives, and revenue-generating conversion programs.
Manager Respiratory Care BayCare Health SystemManager Respiratory CareNew Port Richey, FLPosition details: Facility: Morton Plant North Bay Location: New Port Richey, FL Status: Full Time, Salaried Shift Hours: 6:30am-3:00pm Manager Respiratory Care Summary: Responsible for the day-to-day operations of respiratory care services at assigned facilities including staffing, fiscal management, development of policies, procedures, and protocols, quality improvement, and interaction with physicians. Preferred Credentials: National Board for Respiratory Care (NBRC); Adult Critical Care Specialty (ACCS), Neonatal/Pediatric Respiratory Care Specialty (NPS), Registered Pulmonary Function Technologist (RPFT) OR BS degree that meets Community-Acquired Pneumonia (CAPS) requirement.
Registered Nurse Care Manager AdventHealthRegistered Nurse Care ManagerTampa, FL$32.76–$57.47 / hourCommunicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Job Description: Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate.
Home Care RN Clinical Manager Bayada Home Health Care, Inc.Home Care RN Clinical ManagerSaint Petersburg, FLDiversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Please visit Florida Background Screening Clearinghouse, which provides details on these requirements: https://info.flclearinghouse.com#LIRX.
Patient Care Advocate & Growth Manager - Must be Bilingual Vietnamese and English InnovaCare Health SolutionsPatient Care Advocate & Growth Manager - Must be Bilingual Vietnamese and EnglishSt. Petersburg, FLWhile this role operates at a manager level and reports directly to senior leadership, it will have a dual function as the Patient Care Advocate, providing hands‑on patient engagement, advocacy, and Wellness Center support, and congruently growing the MSO portion of the business in the Tampa market, in both the provider and patient aspects. Identify provider opportunities to increase our MSO presence in the market Build and maintain relationships with community organizations, senior groups, and stakeholders that support Wellness Center programming and patient access.
Customer Success Manager FiltrousCustomer Success ManagerSt. Petersburg, FL$70,000–$80,000 / yearExisting Accounts Stay Flat: Current customers aren't being grown through upselling or cross-selling, so their spending stalls at whatever they first bought and easy revenue inside existing relationships goes untapped. • Slow, Inconsistent Customer Responses: Reply times across phone and email aren't being kept fast or consistent, which undercuts the company's core promise of service that actually picks up the phone and pushes frustrated customers toward competitors.
Customer Success Manager - Healthcare Wolters Kluwer N.V.Customer Success Manager - HealthcareTampa, FLThis includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.
Customer Success Manager - (Hybrid in Clearwater, FL) Sales · Clearwater · Hybrid TeamViewer SECustomer Success Manager - (Hybrid in Clearwater, FL) Sales · Clearwater · HybridClearwater, FLWe believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better.
Specialty Account Manager, Long Term Care Tampa, FL Axsome Therapeutics IncSpecialty Account Manager, Long Term Care Tampa, FLTampa, FL$100,000–$150,000 / yearLTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results Successfully complete all training classes in a timely manner Complete administrative duties in an accurate and timely fashion Manage efforts within assigned promotional budget Effectively collaborate across all corporate functions Attend medical congresses and society meetings as needed Ensure timely access for patients through patient services and savings programs Overnight travel as indicated by the needs of the business Additional responsibilities as assigned Qualifications / Requirements Bachelor's degree from an accredited college or university Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments Demonstrated experience delivering outstanding results, including Top 10% or Elite/President's Club performance Launch experience strongly preferred Must live within the geography of the assigned territory Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment Ability to thrive with ambiguity and business environments with high expectations Patient support services experience a plus Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Frequent driving, including extended periods of time behind the wheel Prolonged sitting and standing as part of daily job functions Ability to lift and carry up to 30lbs regularly Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer's needs Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) Navigate Market Access and Reimbursement.
Care Management Education Manager AdventHealthCare Management Education ManagerTampa, FL$83,699.48–$155,693.55 / yearArticulate communicator with effective interviewing and facilitation skills necessary to diplomatically guide multiple parties toward mutual strategic goals [Required]. Serves as a resource to the multi-disciplinary team, answering questions and clarifying guidelines; conducts routine section meetings and educational sessions.