73 Results for

Customer Care Manager Jobs in Cheyenne, WY

Jobs

New!

Cheyenne, WY4 days ago

$18–$25 Per Hour
Full-time

Job DetailsJob Location: Cheyenne - Cheyenne, WY 82001Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $18.00 - $25.00Travel Percentage: NoneJob Category: Customer ServiceService Advisor Job Description and Responsibilities Service advisors provides a connection between a customer and a business. Service writers are to rotate lunch breaks and breaks so that there is always one service writer Service Writer/office personal are not permitted in the service area at any time, communications with technicians, customers should be done via Dial Pad, Teams, Phone or office .

New!

Cheyenne, WY2 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

New!

Cheyenne, WY2 days ago

Remote

$65,500–$88,425 Per Year

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Cheyenne, WY30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Cheyenne, WY30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Cheyenne, WY30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Cheyenne, WY30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Cheyenne, WY30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Cheyenne, WY30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Cheyenne, WY30+ days ago

The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance.

Cheyenne, WY30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Cheyenne, WY30+ days ago

Remote

$71,100–$97,800 Per Year

New!

Cheyenne, WY1 day ago

Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Ensure customer project information such as sales, orders, job worksheets, and site information is forwarded to other departments such as operations and accounting to ensure quality customer service, timely billing, and financial management of the project.

New!

Cheyenne, WY1 day ago

$70,560–$78,000 Per Year

In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. As the Call Center and Relations Manager, this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions.

New!

Cheyenne, WYToday

$70,560–$78,000 Per Year

In fact, you have all you need to take charge of your career and accelerate better outcomes - making this agreat time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. As the Call Center and Relations Manager, this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions.

New!

Cheyenne, WY3 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

Cheyenne, WY15 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

New!

Cheyenne, WYToday

$97,500–$199,500 Per Year

5-8 years of experience in building automation, industrial automation, controls engineering, OT systems, or mission-critical facility automation; data center experience preferred, though adjacent experience in healthcare, pharma, semiconductor, utilities, manufacturing, or other high-availability environments is also relevant. Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.

New!

Cheyenne, WY2 days ago

Remote

$112,500–$151,875 Per Year

Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. · Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Cheyenne, WY24 days ago

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Cheyenne, WY30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Cheyenne, Wyoming26 days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Grocery/Bulk Manager is responsible for the successful operation and profitability of the Grocery and Bulk Departments which includes training, directing and monitoring all department staff.

Cheyenne, WY30+ days ago

Remote

Full-time

Technical Skills: Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint; ability to function without direction to produce outcomes within timelines; demonstrate proficiency with financial analysis, project management skills, data analysis, benchmarking, quality improvement concepts, collaboration skills, team-oriented approach, presentations and meeting facilitation skills. The role involves close coordination between the vendors, internal business owners,, procurement teams, Legal, and senior leadership to align vendor contracts with project goals, budgets, SLAs, and timelines.

New!

Cheyenne, WYToday

$90,000–$180,000 Per Year

Bachelor's degree in engineering, Architecture, Construction Management, or related field and 3 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area OR 5 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area. Recipical license may apply* Licensing requirements vary by state, State mechanical contractor's license, Supervisory experience, Type I and Type II Environmental Protection Agency certification for refrigerant handling.

Cheyenne, WY30+ days ago

Remote

Full-time

Cheyenne, WY30+ days ago

Remote

Full-time

Technical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.

Cheyenne, WY30+ days ago

Remote

This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, and privacy controls; and the Subscription Services (SSP) sub-team, which creates the platform that allows customers to discover and purchase Ford's digital services. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln.

Cheyenne, WY30+ days ago

Remote

$77,000–$105,100 Per Year

Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups.

Cheyenne, WY30+ days ago

Remote

As a Senior Product Manager on the Fleet Management product team, you will be responsible for creating a world class user experience that focuses on driving outcomes and providing data for fleet managers. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

Cheyenne, WY30+ days ago

Remote

The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. + For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.

Cheyenne, Wyoming18 days ago

Cheyenne, WY30+ days ago

Full-time

You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.

Cheyenne, WY30+ days ago

$21.40–$30.60 Per Hour

Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products.

Cheyenne, Wyoming24 days ago

Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising. Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Cheyenne, WY30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Focus of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and to lead streamlined, effective internal teams to support clients and customers.

New!

Cheyenne, WY2 days ago

Remote

The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. o Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.

Wyoming30+ days ago

Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Cheyenne, WY30+ days ago

Remote

$126,300–$173,700 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The Lead Product Manager will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to drive product strategy, define product vision, and ensure successful delivery of innovative AI and GenAI platforms/solutions.

Cheyenne, WY30+ days ago

Remote

$78,400–$107,800 Per Year

The Manager, Fraud and Waste works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Cheyenne, WY30+ days ago

Remote

$129,300–$177,800 Per Year

The Lead Actuary will be responsible for Medicaid-specific functions such as capitation rate review, drafting rate advocacy communications, actual-to-expected business analytics, forecasting market-specific financial results, and many ad hoc analyses related to the business (risk, compliance, operations, etc.) Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Cheyenne, WY30+ days ago

Remote

$104,000–$143,000 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Once products are launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjust products over time to continue to achieve the desired outcomes.

Cheyenne, WY30+ days ago

Remote

Full-time

Technical Skills: Project management skills, including data analysis, facilitation and proficiency in the use of project management tools; ability to effectively interact and maintain effective working relationships with all levels of TriWest staff and with external shareholder organizations; ability to consistently meet meeting materials deadlines. Provides project management support for division and special company-wide projects and initiatives, supports TriWest's senior leadership with annual and day-to-day strategic and operational planning and projects, research activities, data analysis, drafts or edits plans and white papers related to specific initiatives.

New!

Cheyenne, WYToday

$120,100–$251,600 Per Year

The Outside Plant (OSP) Manager is responsible for planning and delivering all OSP scope required to bring OCI gigascale data center sites to readiness, fiber route strategy and diversity, duct bank/civil infrastructure, entrance facilities, and carrier/utility coordination. Own OSP scope delivery for assigned gigascale sites/leasing programs: conduit/innerduct, duct banks, handholes/manholes/vaults, pathways to entrance facilities, and fiber placement/splicing coordination.

Cheyenne, WY30+ days ago

Remote

Full-time

Minimum of five years of experience gathering, analyzing, and composing technical information • Experience developing executive-level briefing materials and performance summaries for internal and external stakeholders • Demonstrated ability to coordinate across teams and synthesize large volumes of data into clear, actionable visuals and messages . • Drafts and revises performance specific content and briefings related to enterprise operational processes, contract and procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal and external communications specific to briefings.

Cheyenne, WY30+ days ago

Remote

Full-time

Under the direction of the Director, Procurement, the Procurement Manager is responsible for ensuring procurements are conducted in accordance with internal policy, customer requirements, including the Federal Acquisition Regulation (FAR), other U.S. Government agency acquisition rules and regulations and U.S. public laws and statutes. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Cheyenne, Wyoming14 days ago

Remote

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

Cheyenne, Wyoming30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork .

Cheyenne, WY30+ days ago

$36.49–$63.11 Per Hour

In this role, you will collaborate closely with product, design, research, clinical operations, engineering, and data science teams to design, build, and continuously improve an AI-native scheduling experience. • Have 2-4 years of product management experience, ideally with at least 1 year working on AI or search-powered products, voice or chat-based assistants, or digital healthcare tools.

CHEYENNE, WY30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

CHEYENNE, WY30+ days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Customer Care Manager Jobs in Cheyenne, WY

Service Advisor ROCKY MOUNTAIN TRUCK CENTER GROUP

Senior Solution & Customer Marketing Manager Rocket Software

Customer Success Manager - Vertica Rocket Software

Care Manager RN - (Remote) Highmark Health

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Enterprise Customer Account Manager UKG

Care Manager, Registered Nurse- Remote Sharecare

Social Services Care Manager Humana

Customer Account Manager 3 UKG

Customer Service Manager - Cheyenne, WY 307 RACING MANAGEMENT, LLC

Care Manager- Telephonic Nurse Part Time CenterWell

Care Manager- Telephonic Nurse - Part Time Evenings & Weekends CenterWell

Sr. Mechanical Program Manager Jones Lang LaSalle

Call Center and Relations Manager Acentra Health

Call Center and Relations Manager Acentra Health, LLC

Commercial Lines - Account Manager (Fully Remote) Insurance Office of America

Commercial Insurance Account Manager (Central or Mountain Time Zone) Insurance Office of America

Building Automation Manager (Shackelford County, TX) Oracle

Senior Project Manager Rocket Software

Retail Assistant Manager – Full-Time maurices

Senior Project Manager (Professional Services) Rocket Software

Grocery/Bulk Dept Manager Natural Grocers

Vendor Manager TriWest Healthcare Alliance

(USA) Facilities Maintenance Manager, Licensed Mechanical Contractor Walmart

Provider Program Manager (Provider Credentialing Required) TriWest Healthcare Alliance

Manager, Data Operations (Data Engineering) TriWest Healthcare Alliance

Sr. Product Manager Ford Motor Company

Senior Manager, MarketPoint Sales Humana

Senior Product Manager – Fleet Management UX Ford Motor Company

Complex Case Manager RN - Oncology (Remote) Highmark Health

Meat/Seafood Manager Sprouts Farmers Market

Branch Manager - Yellowstone Rd & Quincy Rd - Cheyenne, WY - Rocky Mountains JPMorgan Chase Bank, N.A.

Bilingual Case Manager Cardinal Health

Assistant Store Manager Sprouts Farmers Market

Client Success Manager - Remote Sharecare

Principal Customer Solutions Engineer Rocket Software

Remote Customer Service Representative MCI Military Recruitment

Lead Product Manager Humana

Manager, Fraud and Waste Humana

Lead Medicaid Actuary (Manager) Humana

Marketing Automation Manager (Adobe AEP/NBA) Humana

Project Manager TriWest Healthcare Alliance

Principal, Outside Plant (OSP) Manager Oracle

Manager, Performance Briefing TriWest Healthcare Alliance

Manager, Procurement TriWest Healthcare Alliance

Tax Manager - Internal Partner/Individual Tax team Baker Tilly Advisory Group, LP

Medical Equipment Driver & Customer Service Rotech Healthcare Inc.

Digital Product Manager 2 - AI Agents, Scheduling Exp Baylor Scott & White Health

Customer Service Associate - Temporary Walgreens

Customer Service Associate Walgreens

Similar Job Searches