817 Results for

Customer Care Manager Jobs in Chester, VA

Jobs

Richmond, VA

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements. Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

4 days ago

Richmond, VA

Monitor and assess liquidity needs related to Trusts, Reinsurance and Derivatives programs, ensuring adequate cash and collateral are available to meet demands. • Exceptional communication, analytical, and problem-solving abilities, with a talent for identifying root causes, understanding and articulating business dynamics, and exercising sound judgment.

4 days ago

Richmond, VA

Required Education: Bachelor’s Degree in Medical Laboratory Science (MLS)/Clinical Laboratory Science (BSCLS)/Medical Technology (MT) from an accredited program OR a Bachelor's Degree in a Biological Science* in addition to graduation from an NAACLS-accredited CLS/MT certificate program OR Bachelor’s Degree in a Life, Biological or Chemical Science with 15 or more years of on the job training in a hospital health care environment in a specific lab discipline performing high complexity testing in blood banking, chemistry, hematology, microbiology, immunology , clinical microscopy, histology, cytology or molecular genetics. Licensure/Certification Required: Currently certified in one of the following: Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT); Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists’ Assistant (PA); by the National Credentialing Agency; or Equivalent ASC P categorical certification or equivalent certification.

2 days ago

Richmond, VA

In collaboration with other ambulatory leadership directs the acquisition and allocation of human, material, and financial resources to ensure utilization in an appropriate and cost-effective manner. Management of a building or multiple smaller locations to include facility management, local vendor contracts, space management, staffing plans, supply mgmt.

3 days ago

Mechanicsville, VA

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.

6 days ago

Ashland, VA

$40,000–$50,000 / year

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

1 day ago

Richmond, VA

Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia AHA BLS Certification or equivalent Experience REQUIRED: Minimum of three (3) years of clinical experience with at least one (1) year in a lead, charge or supervisory nursing role Experience PREFERRED: Experience in an academic medical center environment Experience with similar patient population in either an acute care setting or as applicable to area of practice Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited School of Nursing Education/training PREFERRED: Master’s Degree in Nursing or related field from an accredited program Certification in specialty area Independent action(s) required: All day-to-day operations of the unit and leadership of staff are handled independently. This role contributes to the unit’s strategic planning and program development; monitors and evaluates the overall care provided to the patients; and maintains 24-hour responsibility for the unit.

1 day ago

Colonial Heights, VA

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

17 days ago

Richmond, VA

$20.20–$28.83

Today

Richmond, VA

$17–$24.26

2 days ago

Ashland, VA

$27.69–$51.49 / hour

Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Annual Base Salary Range or Hourly Base Pay Range: $27.69 - $51.49 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.

2 days ago

Richmond, Virginia

The Long Term Care Contact Center is undergoing meaningful transformation—and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements.

16 days ago

Richmond, Virginia

2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.

27 days ago

Petersburg, Virginia

Rotating Shifts (United States of America)Southside Regional Medical Center is your community health care provider, a 300-bed facility located on a 50-acre campus with nearly 400 physicians representing more than 40 specialties. Bon Secours – Southside Medical Center serves the communities of Petersburg, Hopewell, Colonial Heights, Fort Lee and Chester and the counties of Prince George, Dinwiddie, Sussex, Surry and Southern Chesterfield.

30+ days ago

Richmond, VA

Remote

$97,500–$131,625 / year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

28 days ago

Virginia, VA

$60,000–$80,000 / year

Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems). Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events).

30+ days ago

Bon Air, California

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Internal Candidates: Requires at least two years of service at MarinHealth Medical Center as a Licensed Clinical Social Worker (LCSW) I, with progressing leadership qualities, duties, and responsibilities as evidenced by participation in quality improvement projects, committee participation, or other approved professional practice development projects.

7 days ago

Bon Air, California

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. This position functions as the key linkage between the physician, staff, and hospital leadership in the day-to-day management of appropriate and efficient patient care and functions as an advisor to the physician with accountability to escalate cases to the Manager, Director, or Physician Advisor (as necessary) to ensure the provision of appropriate and effective patient care.

14 days ago

Mechanicsville, Virginia

Performs managerial responsibilities 80% of time; works on ground support for frontline staff and assists in direct patient care as needed. Certifications required based on the unit(s) that the leader oversees and the requirements for those specific units: PALS Pediatric Advanced Life Support (preferred).

30+ days ago

Richmond, VA

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

28 days ago

Richmond, VA

Requires 3 years full-time equivalent of direct clinical care experience to the consumer, 5 years full-time equivalent of direct clinical care experience to the consumer preferred or any combination of education and experience, which would provide an equivalent background, Multi-state licensure is required if this individual is providing services in multiple states. How you will make an impact: Ensures medically appropriate, high quality, cost effective care through assessing the medical necessity of inpatient admissions and extensions of stay, outpatient services, out of network services, and appropriateness of treatment setting and level of care.

30+ days ago

Richmond, VA

By fostering strong relationships with clients and collaborating with healthcare providers, the case manager ensures that clients receive holistic support tailored to their unique circumstances. About the Role: The Ryan White Case Manager plays a crucial role in supporting individuals living with HIV/AIDS by providing comprehensive case management services.

30+ days ago

Midlothian, VA

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Richmond, Virginia

Ecolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

30+ days ago

Richmond, VA

$100,000–$150,000 / year

Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer's disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

10 days ago

Richmond, Virginia

Experience:Typically requires 2–5+ years of progressive management experience in commercial cleaning or facilities management, with hands-on expertise in hard floor and carpet maintenance. Compliance & Safety:Ensure all teams follow OSHA guidelines, utilize Personal Protective Equipment (PPE), and adhere to infection control protocols (crucial in healthcare or hospitality settings).

20 days ago

Richmond, VA

You will be responsible for achieving annual new business targets across the following product lines: ID NOW PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW COVID-19/Flu A&B Combo, DETERMINE HIV-1/2, BinaxNOW Streptococcus pneumoniae & Legionella, BinaxNOW Malaria, Clearview hCG, Clearview PBP2a SA. This role is ideal for professionals with a strong background in clinical diagnostics and a passion for identifying and converting new opportunities within hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

30+ days ago

Richmond, Virginia

You will be responsible for achieving annual new business targets across the following product lines: ID NOW PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW COVID-19/Flu A&B Combo, DETERMINE HIV-1/2, BinaxNOW Streptococcus pneumoniae & Legionella, BinaxNOW® Malaria, Clearview hCG, Clearview PBP2a SA. This role is ideal for professionals with a strong background in clinical diagnostics and a passion for identifying and converting new opportunities within hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

30+ days ago

Richmond, Virginia

Communicate effectively with employees and use reporting tools to coach, motivate and hold individuals and the team accountable to meet or exceed service goals, improve productivity, support personal and professional development and deliver world-class customer service. In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers.

15 days ago

Richmond, Virginia

This role requires an experienced professional who can develop relationships with key distribution partners with the goals of 1) identify and maximize customer product opportunities 2) maximize overall contact profitability and compliance, 3) coordinate support across many internal functions to maximize account potential. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve.

8 days ago

Bon Air, California

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. The RN Case Manager, in collaboration with members of the healthcare team, leads the development and implementation of the interdisciplinary plan of care for patients, determining the appropriate level of care, supervising the provision of the discharge plan of care, and ensuring the effective quality and cost-efficient outcomes by performing concurrent and retrospective case review.

30+ days ago

Richmond, VA

Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

9 days ago

Richmond, VA

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

Richmond, VA

The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

Richmond, VA

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

30+ days ago

Richmond, VA

$124,000–$138,000 / year

Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

30 days ago

Petersburg, VA

Bon Secours - Southside Medical Center serves the communities of Petersburg, Hopewell, Colonial Heights, Fort Lee and Chester and the counties of Prince George, Dinwiddie, Sussex, Surry and Southern Chesterfield. Southside Regional Medical Center is your community health care provider, a 300-bed facility located on a 50-acre campus with nearly 400 physicians representing more than 40 specialties.

30+ days ago

Colonial Heights, VA

Location: 23834, 23111, 23116, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23237, 23831, 23832, 23112, 23113, 23114, 23803, 23804, 23805, 23860, 23801, 23875, 23842, 23069, 23005, 23059, 23060, 23075. You will serve as a leader, problem-solver, and relationship-builder - bridging clients, caregivers, and internal teams to drive efficiency, quality, and growth.

11 days ago

Richmond, VA

$110,000–$130,000 / year

8 days ago

Richmond, Virginia

Our team-oriented culture, industry-leading scale, and commitment to customer service create an outstanding opportunity for someone looking to build a rewarding and high-growth career. We are currently seeking a motivated Outside Sales Representative / Customer Care (OSR/CC) professional to join our team and manage our Western Virginia territory.

30 days ago

Richmond, VA

$100,000–$150,000 / year

13 days ago

Richmond, VA

Remote

Full time

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills. For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans.

11 days ago

Richmond, VA

Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumer account needs. Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVAs) in preparation for management approval.

30+ days ago

Mechanicsville, VA

30+ days ago

Richmond, VA

$127,700–$170,200 / year

This role leads a team responsible for building and maintaining the reporting, experimentation frameworks, and forecasts for some of the department's most critical metrics, and requires close cross-functional collaboration with Customer Lifetime Value, Acquisition, and Operational teams. Key Responsibilities: Own analytics across device setup, hardware adoption, subscription activation, and engagement - translating complex, multi-domain data into clear narratives that drive business decisions at the C-suite and board level.

30+ days ago

Richmond, VA

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

30+ days ago

Petersburg, VA

These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.

30+ days ago

Ashland, VA

Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.

30+ days ago

$82,200–$123,200 / year

Coaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

15 days ago

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Customer Care Manager Jobs in Chester, VA

Commercial Compliance Manager (LTCi) Genworth

Liquidity Planning & Analysis Manager Genworth

Molecular Diagnostics Lab Manager VCU Health

Nurse Manager - Transplant - Days VCU Health System

Assistant Manager Valvoline Inc

Floor Care Sales Representative Herc Rentals Inc

Assistant Nurse Manager- Unlicensed Staff- Supplemental Staffing/Float Pool VCU Health

Medical Assistant ChenMed

Licensed Practical Nurse (LPN) ChenMed

Certified Medical Assistant ChenMed

Sr. Service HVAC Technician - Applied- Ashland, VA Trane Technologies

Manager, Customer Service LTC Transactions Genworth Financial

Manager, Claims Customer Service Genworth Financial

Assistant Nurse Manager - Intensive Care Unit (ICU) - Southside Regional Medical Center Bon Secours Mercy Health

Senior Solution & Customer Marketing Manager Rocket Software

Regional Manager Hearing Care - Virginia Sonova Holding AG

Social Work Case Manager; LCSW II, Care Coordination, Full-Time, Days MarinHealth Medical Center

Social Work Case Manager LCSW I, Care Coordination, Per Diem, Days MarinHealth Medical Center

Registered Nurse (RN) — Assistant Nurse Manager — Progressive Care Unit (PCU) — Memorial Regional Medical Center Bon Secours Mercy Health

Customer Success Manager - Vertica Rocket Software

Nurse Care Manager I Elevance Health Inc

Ryan White Case Manager, Full-time (HIV Care) Daily Planet Health Services

PT Nights & Weekends Customer Experience Manager The Michaels Companies Inc

Associate Account Manager - Pharma & Personal Care Ecolab

Specialty Account Manager, Long Term Care (Richmond, VA) Axsome Therapeutics

Regional Floor Care Manager Thompson Hospitality Corporation

Sales Development Manager - Infectious Disease Point of Care Diagnostics - Richmond, VA Abbott Laboratories

Sales Development Manager - Infectious Disease Point of Care Diagnostics - Richmond, VA Abbott

Manager, Claims Intake Customer Service Genworth Financial

Manager, Acute Care Distribution Relations Owens & Minor

RN Case Manager II, Care Coordination, Per Diem, Days MarinHealth Medical Center

Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health Inc

Care Manager Sunrise Senior Living

Lead Care Manager Sunrise Senior Living LLC

Med Care Manager Sunrise Senior Living

Customer Success Manager, Axon 911 Axon Enterprise Inc

Assistant Nurse Manager - Intensive Care Unit (ICU) - Southside Regional Medical Center Bon Secours Mercy Health Inc

Private Duty Operations Manager - Home Care Care Advantage Inc. Corporate

Manager, Acute Care Distribution Relations Accendra Health Inc

Parts Outside Sales and Customer Care Richmond Ford Lincoln

Specialty Account Manager, Long Term Care Richmond, VA Axsome Therapeutics Inc

Customer Relations Enrollment Manager AO Globe Life

OnPremise Customer Development Manager Coca-Cola Consolidated Inc

Registered Nurse (RN) - Assistant Nurse Manager - Progressive Care Unit (PCU) - Memorial Regional Medical Center Bon Secours Mercy Health Inc

Customer Analytics Manager, Activations & Adoption SimpliSafe Inc

Customer Account Manager 3 UKG

Auto Care Center Service Manager Walmart Inc

Customer Care Coordinator - Order Experience I Numotion

Team Leader, Customer Care Center NiSource Inc

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