2,720 Results for

Customer Care Manager Jobs in Buford, GA

Jobs

Brookhaven, GA

$110,000–$120,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Today

Brookhaven, GA

$45,000–$50,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. If you are a proactive, detail-oriented professional with strong customer service experience preferably within the insurance industry—apply today.

Responsibilities

Manage and resolve inquiries from employer groups, plan administrators, and brokers with professionalism and accuracy.

Today

Atlanta, GA

Remote

$120,000–$175,000 / year

5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

5 days ago

Marietta, GA

Day (United States of America)

Click Here to Visit the Windy Hill Hospital Website. Privacy Policy at https://www.wellstar.org/financial-policy-and-privacy-info and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

4 days ago

Atlanta, Georgia

$140,000–$167,000
Full time

The role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement. Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.

23 days ago

Marietta, GA

Confers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Today

Atlanta, GA

Remote

$155,200–$232,800 / year

The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles .

Today

Roswell, GA

A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.

25 days ago

Atlanta, GA

Remote

$140,000–$170,000
Full time

This is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.

23 days ago

Roswell, GA

25 days ago

Roswell, GA

13 days ago

Roswell, GA

Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing.

19 days ago

Roswell, GA

25 days ago

Marietta, GA

6 days ago

Roswell, GA

$127,600–$157,600 / year

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.

Today

Suwanee, GA

What You’ll DoJourney Management & Case Coordination

Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved. Instead, you’ll provide emotional support, education, and coordination throughout the surrogacy journey, ensuring parents and surrogates alike feel cared for and confident at every step.

1 day ago

Roswell, GA

Remote

$127,600–$157,600 / year

This role works in close partnership with Kimberly Clark Professional Channel Managers, Customer Marketing Managers, and the Digital Sales team to integrate eCommerce strategies into customer Joint Business Plans (JBPs) and drive measurable value creation. The eCommerce Channel Manager is responsible for executing and evolving Kimberly-Clark Professional’s eCommerce Playbook with targeted strategic partners to drive omni-channel growth, elevate customer partnerships, and create a sustainable competitive advantage in this fast-growing channel.

Today

Braselton, GA

Full time

As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

27 days ago

Snellville, GA

Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.

Today

Atlanta, GA

$174,070–$374,920 / year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Today

Atlanta, GA

$115,000–$140,000 / year
Full time

The firm is led by an experienced leadership team with backgrounds from top tier contractors and is building a reputation with major healthcare systems through quality execution and client relationships.

A rapidly growing general contractor is looking to add a Project Manager to support a strong pipeline of healthcare interior projects.

2 days ago

Alpharetta, GA

Full time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

13 days ago

Cumming, GA

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

23 days ago

Alpharetta, GA

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.

Budgetary Responsibility: No.

Direct Reports: No.

Indirect Reports: No.

Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects.

4 days ago

$95,200–$126,700 / year

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

12 days ago

Roswell, Georgia

Rather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.

7 days ago

Roswell, GA

5 days ago

Atlanta, GA

$118,800–$178,200 / year

The position is responsible for driving work end to end, from intake through deployment, and works across Care and Technology teams to support call delivery initiatives, helping translate strategic direction into clear requirements, delivery plans, and operation outcomes. This person helps define the AI transformation strategy and multi‑year roadmap for Care Ops Support, translating strategy into executable plans that operationalize intelligent PMO platforms, advanced analytics and autonomous workflows.

12 days ago

Alpharetta, GA

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Managed daily escalation activities by providing real-time guidance and decision support for complex, sensitive, and high-risk customer interactions, ensuring consistent resolution and adherence to established procedures.

Collaborated with leadership, compliance, risk management, and cross-functional teams to resolve complex cases, ensure proper case handoffs, and maintain alignment with operational and regulatory requirements.

8 days ago

Alpharetta, GA

Ensure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.

30+ days ago

Roswell, GA

p>In this role, you will lead a team of Customer Service Associates, manage workforce operations, champion process improvement, and collaborate cross-functionally with General Managers across store locations, IT, and other key stakeholders to ensure a seamless and consistent customer journey that reflects the passion and expertise PGA TOUR Superstore is known for. This position serves as the single point of leadership for the customer service function, owning both the day-to-day operational execution and delivering on our commitment to deliver world-class experiences across all service channels.

28 days ago

ATLANTA, Georgia

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13 days ago

Lawrenceville, GA

Supports the Customer Service Manager in the coaching, support, and training of the Customer Service Representatives as well as provide accurate information to customers and colleagues while exhibiting exemplary customer service skills. How You'll Make an Impact: Assists Customer Care Representatives with their problem-solving abilities and techniques to ensure all customer issues are resolved in an appropriate and timely manner.

30+ days ago

Atlanta, GA

The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.

26 days ago

Grayson, GA

$2,022–$2,026

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TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Assisted Living, Memory Care, and short-term Respite.

30+ days ago

Atlanta, Georgia

p style="margin: 0px 0px 10.6667px; padding: 0px; color: windowtext;">At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

Ongoing mentorship, development, and leadership programs .

29 days ago

Atlanta, GA

$125,000–$225,000 / year

li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.

7 days ago

Atlanta, GA

$130,000–$161,000 / year

We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Skills, know-how and experience: Ideal candidates bring a blend of healthcare domain expertise and business experience, with a passion for transforming platform adoption and outcomes through technology.

14 days ago

Atlanta, Georgia

Workflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation. In this role, you will define our Strategic Account Model and establish best practices for our top-tier strategic accounts, directly influencing customer adoption, expansion, and retention in the construction technology space.

8 days ago

Atlanta, Georgia

Supports the Customer Service Manager in the coaching, support, and training of the Customer Service Representatives as well as provide accurate information to customers and colleagues while exhibiting exemplary customer service skills. Assists Customer Care Representatives with their problem-solving abilities and techniques to ensure all customer issues are resolved in an appropriate and timely manner.

30+ days ago

WFH, GA

$90,052.16–$157,591.26 / year

li>Drive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction.

Skills:

Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.

30+ days ago

Atlanta, GA

Requires 3 years full-time equivalent of direct clinical care experience to the consumer, 5 years full-time equivalent of direct clinical care experience to the consumer preferred or any combination of education and experience, which would provide an equivalent background, Multi-state licensure is required if this individual is providing services in multiple states. How you will make an impact: Ensures medically appropriate, high quality, cost effective care through assessing the medical necessity of inpatient admissions and extensions of stay, outpatient services, out of network services, and appropriateness of treatment setting and level of care.

30+ days ago

Atlanta, GA

$70,000–$85,000 / year

Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

30+ days ago

Atlanta, GA

Remote

$77,700–$129,500 / year

The ideal candidate thrives at the intersection of customer partnership and commercial impact—someone who builds trusted relationships, drives adoption, and proactively identifies opportunities for growth through renewals, upsells, and cross-sell referrals.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors.

Today

Georgia, GA

$88,000–$116,900 / year

What youll be doing Manage your book of accounts: Take ownership of your accounts to ensure smooth initial implementations, drive deep product adoption, and deliver measurable value to our customers through the Waitwhile platform. Trusted by 10,000 companies worldwide, Waitwhile has already helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

30+ days ago

Atlanta, GA

Remote

Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being.

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan.

30+ days ago

Atlanta, Georgia

Federal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

6 days ago

Atlanta, GA

The Care Manager will play a key role in overseeing caregiver staff, coordinating client care, and managing daily scheduling operations to ensure clients receive exceptional in-home care services. HomeWell Care Services proudly serves families throughout the Marietta, Smyrna, Kennesaw, and surrounding Cobb County communities.

30+ days ago

Tucker, GA

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

30+ days ago

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Customer Care Manager Jobs in Buford, GA

Customer Care Manager Vaco LLC

Customer Care Associate Vaco LLC

Tax Manager Jobot

Respiratory Therapy Manager, FT Days - Windy Hill Hospital Wellstar Health Systems, Inc.

Click Here to Visit the Windy Hill Hospital Website. Privacy Policy at https://www.wellstar.org/financial-policy-and-privacy-info and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Client Relationship Manager Reed Smith US

Acute Dialysis Services Program Manager - RN Fresenius Medical Care

Senior Oncology Account Manager (Neuro-Oncology), Atlanta Jazz Pharmaceuticals

RN - Acute Care - Ortho Surgical - Part-Time Night Shift Wellstar Health Systems, Inc.

Senior Product Manager, Service Delivery LawnStarter

RN Acute Care - Medical Telemetry - Full-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care- Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

RN- Acute Care - Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care - Cardiac Telemetry - Full-Time Night Wellstar Health Systems, Inc.

Registered Nurse (RN), PT Days - Oncology (Acute Care) Wellstar Health Systems, Inc.

eCommerce Product Manager Kimberly-Clark

Surrogacy Case Manager - Licensed Social Worker Family Inceptions

Senior eCommerce Channel Manager Kimberly-Clark

Senior Customer Service Manager Uline

Retail Operations Manager PetSmart

Primary Care Physician Oak Street Health

Project Manager - Healthcare Construction Michael Page USA

VP Division Manager Lennar Homes

Customer Care Manager II - Cumming, GA PulteGroup Inc

Customer Care Manager II - Braselton, GA PulteGroup Inc

Customer Care Manager Reworld Holding Corp

Manager, Customer Care Training and Quality PGA Tour

Manager, Customer Care Training and Quality PGA Tour Superstore Inc

Lead Project/Program Manager (Customer Care Ops - AI Transformation) AT&T Inc

Escalation Manager - Customer Care Centers Hiregy

Escalation Manager - Customer Care Centers Bank OZK

Manager Customer Care Operations PGA Tour Superstore Inc

Customer Service Manager All Ways Caring HomeCare

Senior Customer Care Representative Ilitch Holdings, Inc.

Care Manager Emory Healthcare Inc

Care Manager Benton House of Grayson

Care Manager Emory Healthcare

Customer Success Manager Technical, Public Sector Appian Corp

Senior Manager, Customer Success Brightree LLC

Senior Manager, Global Strategic Accounts Customer Success Trimble

Senior Customer Care Representative Little Caesars

Manager, Customer Service PacificSource Health Plans

Nurse Care Manager I Elevance Health Inc

Manager, Customer Solutions RXO Inc

Customer Success Manager NOA Higher Ed Southeast Region USA Remote Turnitin

Enterprise Customer Success Manager Waitwhile Inc

Care Manager, Registered Nurse (Remote) Sharecare Inc

Federal Reserve Financial Services Manager, Operations Customer Testing Services Federal Reserve Bank of Philadelphia

Care Manager HomeWell Care Services GA325

PT Nights and Weekends Customer Experience Manager The Michaels Companies Inc

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