68 Results for

Customer Care Manager Jobs in Buffalo, NY

Jobs

New!

Buffalo, NY1 day ago

$65,000–$75,000 Per Year

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New!

Niagra Falls, NY1 day ago

$116,126–$127,739.04

The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Working conditions may include working at elevated heights, small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.

Cheektowaga, NY9 days ago

$65,000–$65,000

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.

Buffalo, NY9 days ago

$65,000–$65,000

Buffalo, NY24 days ago

Full-time

You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.

Tonawanda, NY11 days ago

$26–$30 Per Hour

Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. At Stanton Optical we call our store managers Brand Managers because we empower our store leaders to manage all aspects of the business within the 4 walls of their location, with an entrepreneurial spirit.

Wheatfield, NY19 days ago

$62,353.20–$68,250 Per Year

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Bachelor’s degree in social work or related field and one year full-time experience in provision of services to the older adult population; or an associate’s degree in social work or related field and three years full-time experience in provision of services to older adult population.

Dunkirk, New York13 days ago

Will be assigned to the Response Team Schedule as directed by the Program Director, which includes being available for shelter coverage, advocacies, debriefing, phone calls, and all other critical situations during coverage dates which includes weekdays, weekends, and Holidays. • Report residential intakes to the Department of Health & Human Services, schedule initial appointment, and maintain weekly communication with DSS regarding client’s progress and request for additional stay at shelter.

TONAWANDA, NY30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Buffalo, NY13 days ago

Provides guidance and support to staff in the planning of patient care to ensure that care is rendered as components of an interdisciplinary team and handles any patient care problems that arise including appropriate risk management interventions. Assists in the implementation of an agency wide Continuous Quality Improvement Program and assists in multiple monitoring activities that are both patient and organizational focused to promote clinical quality and corporate compliance.

Western, New York15 days ago

As District Manager 2, you will lead and inspire a team of General Managers and frontline employees across several accounts, ensuring overall operational success, including financial performance, client satisfaction, and employee development. Sodexo’s Campus Segment is seeking a passionate, client- and customer-driven District Manager2 to support multiple campus dining accounts across Western New York.

Cheektowaga, New York21 days ago

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. The ideal candidate is an experienced HR Professional with strong problem solving & communication skills who can quickly learn our HRIS and talent management systems.

BASOM, New York30+ days ago

$17.10–$17.60 Per Hour

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

New York30+ days ago

The Specialty Sales Area Manager reports directly into the Area VP of Speciality Sales, and plays a pivotol role in the US Commercial launch of the Mynx Venous Closure Device which is a Mid-Bore Closure Device that will compete directly with the incumbent Mid-Bore Closure Devices on the market today. • Effectively partner with Cordis leadership, cross-functional teams, & field-based counterparts (Regional Directors, Associate Territory Managers, CET Team, Marketing Product Managers, Key Account Directors, Sr.

Tonawanda, NY30+ days ago

$90,000–$130,000 Per Year

This role offers a competitive salary of $90,000–$130,000, depending on experience, and is ideal for someone who enjoys managing timelines, driving accountability, and ensuring customer expectations are met. A growing manufacturing organization in Buffalo, NY is seeking a Project Manager to oversee custom equipment orders from initiation through delivery and final payment.

Alden, NY28 days ago

$62,354–$63,000

For over 30 years, Rebel Convenience Stores has been more than a pit stop—we’re a family-owned brand built on community, service, and creating a place where both customers and employees feel at home. If you’re ready to inspire a team, elevate the customer experience, and make an impact every day, Rebel is the place to grow your career.

WEST SENECA, New York30+ days ago

$17.50–$18 Per Hour

Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, hoses, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Depew, New York25 days ago

$45,000–$50,000 Per Year

84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.

New!

Hamburg, NY6 days ago

$20.60–$28.84 Per Hour

The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Niagara Falls, NY13 days ago

$17.22–$18.49 Per Hour

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

West Seneca, New York28 days ago

$125,000–$150,000 Per Year

As an Area Manager, you’ll take ownership of an entire market – leading multiple retail locations, developing Store Managers, and driving performance across people, customers, and business results. At Dunn Tire & Auto, we don’t just service vehicles – we build careers, develop leaders, and create experiences that keep customers coming back for life.

Buffalo, New York30+ days ago

$90,000–$128,000 Per Year

Buffalo, NY30+ days ago

Services include: Inspection and management of federally owned facilities within the Field Office, including maintenance and operational inspections in accordance with applicable GSA property management principles, SOPs, and guidelines. The Contractor shall provide Contract Facility Manager/Building Manager (CFM) support services to the assigned GSA Facility, Field Office or Service Center.

Hamburg, NY30+ days ago

Full-time

Buffalo, NY30+ days ago

Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together.

Buffalo, NY30+ days ago

$17.60–$21.97 Per Hour

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. + Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.

Cheektowaga, NY28 days ago

$37,440–$41,600

As an Assistant Manager, you’ll play a key role in the success of your store by: Leading & Supporting: Assist the Store Manager with daily operations and step into their role when needed. We’re looking for a motivated Assistant Manager (ASM) to help lead our team, support store operations, and deliver an outstanding experience for every guest who walks through the door.

Depew, NY30+ days ago

$4,124.70–$9,075

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. + Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager, Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement.

Buffalo, NY30+ days ago

$100,000–$150,000 Per Year

Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications.

Williamsville, NY28 days ago

$18.25–$22.25 Per Hour

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.

Orchard Park, NY26 days ago

$17.75–$21.75 Per Hour

What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.

Buffalo, NY8 days ago

Remote

$85,000–$95,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

New!

Buffalo, NY4 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Buffalo, NY30+ days ago

Remote

$65,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Buffalo, NY30+ days ago

Remote

$75,000–$85,000 Per Year
Full-time

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals.

Buffalo, NY30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Buffalo, NY26 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Dunkirk, NY13 days ago

$17.75–$18.25

A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories.

Orchard Park, NY8 days ago

$70,000–$85,000 Per Year

Leverage Netstock’s AI-driven forecasting tool to analyze historical sales, identify trends, and anticipate seasonal demand shifts, creating accurate demand forecasts to drive replenishment in the warehouses and Distribution Centers. Understand Netstock’s inventory classifications for stocked items using ABC analysis (based on value) and LMH analysis (based on velocity) to set appropriate inventory policies and safety stock levels for each SKU and warehouse combination.

Buffalo, NY27 days ago

Full-time

Follows and enforces programs and procedures outlines in the Food Safety and Quality Manual to support compliance with the FSSC 220000 for Food Safety and other third party audits. Manage company bread routes including distribution, sales, returns, account service, and new accounts.

Orchard Park, NY20 days ago

$22–$25 Per Hour

Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. This role performs a variety of tasks beyond registration including; patient calls, documentation in charts, and assisting with both patient and other co-worker needs.

Buffalo, NY29 days ago

Full-time

Conducts routine reviews and reports on overall continuous activities including accomplishments, participation, project activities, and anticipated needs of all continuous improvement activities, summarizing and reporting results for appropriate management as necessary. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Tonawanda, NY30+ days ago

$18.24–$29.91 Per Hour

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

Buffalo, NY30+ days ago

Full-time

For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. The Senior Oncology Account Manager builds and maintains strong professional relationships with key customers and stakeholders in private practice, medical group practices, hospitals/academic medical centers, office, and ancillary staff involved in the care of cancer patients.

ORCHARD PARK, New York21 days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

Buffalo, NY30+ days ago

$126,000–$178,000 Per Year

The Manager Physician Training THV will play a critical role in assigned Business Unit clinical study execution including leading the internal specialist training program and maintain an audit ready environment by ensuring compliance with all physician and training procedures, maintain drive high levels of accuracy and compliance. + Responsible for maintaining an audit ready environment for all aspects of regulatory and non-regulatory audits as it relates to training (e.g., conducting training, identifying SMEs, ensuring the collection of required documentation.)

New!

1315 Jefferson Avenue, NY6 days ago

$80,000–$95,000 Per Year

The Nurse Case Manager will lead coordination of Healthy Start (HS) Program participants’ whole-person care, including (re)assessments, care planning and updates, constituting and coordinating each participant’s interdisciplinary care team, monitoring information flows for deterioration of participant condition, facilitating transitions of care, and marshaling other HS Team members to provide wraparound perinatal care. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes.

Cheektowaga, NY30+ days ago

$23–$29.90 Per Hour

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Bachelor’s degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years’ experience in recreational programming in another field.

New!

Orchard Park, NY1 day ago

$16.86–$21.07 Per Hour

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

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Customer Care Manager Jobs in Buffalo, NY

Jobs

Personal Lines Account ManagerJobot

Assistant Maintenance Manager*US AMR-Jones Lang LaSalle Americas, Inc.

Operations Supervisor - Fleet MaintenanceRyder System

Fleet Operations Supervisor 2nd ShiftRyder System

Branch Manager - Niagara Falls Military Rd (New Build) - Niagara Falls, NYJPMorgan Chase Bank, N.A.

Store (Brand) ManagerStanton Optical

Case Manager (ALF)Elderwood

Strive Case ManagerThe Salvation Army Eastern Territory

Pharmacy Operations ManagerWalgreens

Registered Nurse (RN) Manager - AdmissionsHospice Buffalo

District Manager 2Sodexo

Human Resources ManagerElderwood

ASST STORE MGRDollar General

Specialty Sales Area Manager (Buffalo/Rochester, NY)Cordis

Project ManagerStaffBuffalo

Store ManagerRebel Convenience Stores

STORE PERISHABLE MANAGER - DGPPDollar General

Entry Level Manager Trainee84 Lumber Company

Retail Assistant Branch ManagerWoodforest National Bank

Retail Assistant Manager – Full-Timemaurices

Full Service Area Manager of Service OpsDunn Tire & Auto

Operations ManagerAMR

Facility Manager - BuffaloCLEAR GLOBAL SOLUTIONS, LLC

Branch Manager - Buffalo, NYJPMorgan Chase Bank, N.A.

Property ManagerBirgo

Assistant Manager - OpticalAmerica's Best

Assistant Store ManagerRebel Convenience Stores

Showroom ManagerFerguson Enterprises, LLC.

Specialty Account Manager, Auvelity (Buffalo N, NY)Axsome Therapeutics

Sales Manager (Part Time) - 24H210Carter's/OshKosh

Sales Manager (Part Time)Carter's/OshKosh

Account Manager - Commercial LinesInsurance Office of America

Commercial Insurance Account Manager (Eastern Time Zone)Insurance Office of America

Account Manager - Commercial Lines (Fully Remote)Insurance Office of America

Bond/Surety Account ManagerInsurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Restaurant ManagerDunkin'

Procurement ManagerProfessional Plastics

ManagerSchwebel Baking Company

Assistant Registration ManagerGreat Lakes Medical Imaging

Continuous Improvement ManagerSchneider Electric USA, Inc

Retail ManagerSavers / Value Village

Senior Oncology Account Manager - Buffalo, NYGenmab

STORE MANAGERDollar General

Manager, Physician Training - North Eastern RegionEdwards Lifesciences

Nurse Case Manager - Maternal Health 0783CINQCARE

Memory Care Program SpecialistElderwood

GreenDrop Customer Service Attendant - FloaterSavers / Value Village

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