NewCare Manager (Registered Nurse/RN) Life Care Center of LittletonCare Manager (Registered Nurse/RN)Littleton, CO$44–$49Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCare Manager (Registered Nurse/RN) Western Hills Health Care CenterCare Manager (Registered Nurse/RN)Lakewood, CO$21–$24Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCare Manager Assistant - LPN Life Care Center of StonegateCare Manager Assistant - LPNParker, CO$28–$34Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewCase Manager (Registered Nurse/RN) Life Care Center of StonegateCase Manager (Registered Nurse/RN)Parker, CO$40–$48Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewTax Manager JobotTax ManagerDenver, CORemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
NewRegional Environmental Manager Lennar CorporationRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewLaboratory Services Manager Intermountain HealthLaboratory Services ManagerLafayette, CO$50.97–$78.69 / hourThis position reports directly to the Lab Shared Services System Operations Director and has responsibility to the CSS Laboratory Operations Officer, Intermountain Laboratory Shared Services and Facility Administrator. See Intermountain Health Terms & Conditions at https://intermountainhealthcare.org/terms-of-use and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Store Manager of People and Operations WayfairAssistant Store Manager of People and OperationsDenver, CO$58,479–$71,474Support Training and Development Execution: Assign training plans, review LMS reports to ensure timely completion of required learning, and partner with leaders to identify skill gaps and cross training opportunities across the store. Work with Talent Acquisition partners to post openings, welcome candidates, coordinate interviews, support job offer steps, background processes where applicable, I-9 validation, and administration of internal mobility and interim assignment processes.
NewAssistant Store Manager Sales and Retail Engagement WayfairAssistant Store Manager Sales and Retail EngagementDenver, CO$58,479–$71,474Reporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high performance team, and deliver on overall business targets. Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV.
NewLicensed Practical Nurse - Primary Care Kaiser PermanenteLicensed Practical Nurse - Primary CareCentennial, CO$30.51–$30.51Graduation from an accredited Practical Nursing program and licensed as a Practical Nurse (LPN) in the State of Colorado and completed a minimum of 400 clock hours of faculty planned clinical experience and guided learning activities which required direct supervision by faculty, associate nursing instructional personnel (ANIP) or preceptor who is physically present or immediately accessible. Teaches and promotes general preventive health measures to patients and members of their families regarding home health care, such as use of medications, administering injections, taking blood pressure, general post-operative care, and general diabetic care.
NewTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, CO TravelNurseSourceTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, COEnglewood, CO$1,594.60–$1,782.20Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
Project Manager (Industrial EPC Projects) System OneProject Manager (Industrial EPC Projects)Golden, CO$100,000–$120,000 / yearCoordinate project workforce needs with Construction Manager and Superintendent, manage internal and/or external contractors or trades onsite as required, work with the Construction Manager and Superintendent to coordinate requirements for equipment rentals and company equipment/tools. Lead the project team by facilitating and nurturing lines of communication between project members of various disciplines, including engineering, purchasing, expediting, finance, and field construction crews.
Logistics Manager United RentalsLogistics ManagerDenver, CO$75,285–$108,415 / yearResponsible for proper staffing of drivers and dispatchers; develop and implement strategies to optimize staffing and deliver best-in-class service. Manage logistics team, provide leadership and supervision needed to consistently deliver World-Class service to internal and external customers.
NewRespiratory Therapy Manager HCA HealthONE Sky RidgeRespiratory Therapy ManagerLone Tree, CO$77,459.20–$116,230.40Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. A Level II Trauma Center and an acute care hospital with 284 licensed beds, HCA HealthONE Sky Ridge is a destination hospital with a reputation for clinical excellence offering patient-centered programs such as comprehensive cancer care, an award-winning Birth Place, a dedicated Robotics Center, and a state-of-the-art Spine and Total Joint Center.
NewOperations Manager - Flooring and Facility Solutions (FFS) United RentalsOperations Manager - Flooring and Facility Solutions (FFS)Denver, CO$75,285–$108,415 / yearAs Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of "white glove" service to facility maintenance and restoration customers. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
NewManager Field Ops United Site ServicesManager Field OpsCOMMERCE CIT, CO$94,000–$140,900Salary Range: $94,000.00 – $140,900.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success.
NewFT Customer Experience Coordinator MarshallsFT Customer Experience CoordinatorLone Tree, CO$17.75–$18.25 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
Hydronic Plumbing & Heating Inside Sales & Service Representative Hajoca CorporationHydronic Plumbing & Heating Inside Sales & Service RepresentativeBoulder, CO$20–$30 / yearBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
Healthcare Project Manager Michael Page USAHealthcare Project ManagerDenver, CO$120,000–$150,000 / yearFull timeKnown for our preconstruction expertise, strong project management, and deep-rooted commitment to sustainability, we operate with a strong sense of purpose and a focus on creating meaningful value for both our clients and the communities we serve. This role requires a detail-oriented leader with strong communication skills, a deep understanding of healthcare compliance requirements, and a proven ability to manage fast-paced, technically complex projects in both active and new healthcare environments.
Regional Environmental Manager Lennar HomesRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewLawn Care District Trainer SavATreeLawn Care District TrainerDenver, COFull timeThe trainer works with team members at various skill levels from new hire basics to experienced specialty knowledge areas as a role model promoting a positive work environment. The focus of the Lawn Care District Trainer is to mentor Lawn Care specialists to advance the level of Safety, Quality, and Productivity resulting in consistent excellent customer satisfaction and team member engagement.
Customer Care Manager - State Farm Agent Team Member Bill Knight - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberDenver, COThe Bill Knight State Farm Agency is seeking a Customer Care Manager who is calm under pressure, deeply service-oriented, and passionate about helping people when they need it most. This is an in-office role for someone who takes pride in providing outstanding customer support while building trusted, long-term relationships within the community.
NewSr Construction Field Assistant Lennar HomesSr Construction Field AssistantAurora, COFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIDenver, CO$32.98–$41.25 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Senior Manager, Analytics (Customer Care) AngiSenior Manager, Analytics (Customer Care)Denver, ColoradoRemoteRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences—ideally weekly business reviews—with a strong ability to translate metric movements into business narratives.
Customer Experience Manager - Personal Care & Beauty Products Elevation LabsCustomer Experience Manager - Personal Care & Beauty ProductsDenver, COFull timeThe Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. • Acts as the point of contact for the assigned customers and as a liaison with all internal departments in delivering phenomenal customer experience to the customer from receipt of order through Delivery on -Time and In-Full.
Customer Service Manager - Bell Flatirons Bell Partners IncCustomer Service Manager - Bell FlatironsSuperior, CO$22–$26 / hourAs a Community Center Manager with Bell, you will lead and direct community center operations and motivate community staff members to provide service to residents and maintain a high level of resident satisfaction. Assist maintenance staff in maintaining swimming pool and hot tub equipment by following all safety/OSHA requirements and performing minor repairs.
System Customer Service Manager Frontier Airlines, IncSystem Customer Service ManagerDenver, CO$58,394–$77,508 / yearPart timePerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
Customer Success Manager Technical, Public Sector Appian CorpCustomer Success Manager Technical, Public SectorDenver, CO$125,000–$225,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
NeweCommerce Customer Lifecycle Manager Charlotte's Web Holdings InceCommerce Customer Lifecycle ManagerLouisville, COJob Summary: The E-commerce Customer Lifecycle Manager will own and optimize the end-to-end digital customer journey for our wellness brand, driving growth in acquisition, retention, and lifetime value. You will play a key role in scaling the brand's direct-to-consumer (DTC) business by enhancing customer engagement, promoting product education, and fostering long-term loyalty.
Care Manager (Registered Nurse/RN) Life Care Centers of America IncCare Manager (Registered Nurse/RN)Longmont, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Care Manager Assistant - LPN Case Management - Licensed Practical Nurse (LPN) Life Care Centers of America IncCare Manager Assistant - LPN Case Management - Licensed Practical Nurse (LPN)Westminster, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Care Manager (Registered Nurse/RN) Case Management Skilled Rehab Life Care Centers of America IncCare Manager (Registered Nurse/RN) Case Management Skilled RehabWestminster, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewManager, Customer Success Engineering DigitalOceanManager, Customer Success EngineeringDenver, CORemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. Strategic Customer SupportAct as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
Sr. Project Manager, Customer Solutions (Hybrid Opportunity) Quest Diagnostics IncSr. Project Manager, Customer Solutions (Hybrid Opportunity)Denver, CO$115,000–$125,000 / yearStrong understanding of order quality issues that results in write offs in lab diagnostics industry - missing information required to bill like diagnosis codes, insurance info, payer denials, payer policies regarding medical necessity, EMR workflows, Self pay Account receivables, HL7 segments Preferred Skills Quest Diagnostics lab and billing experience preferredPMP (Project Management), and Lean Six Sigma Green/Black Belt preferred. Leadership skills - Strong leadership and accountability facilitation within matrix organizations with interpersonal awareness, empathy, and communication skills to influence stakeholders, navigate team dynamics and resolve conflict constructively without direct authorityCustomer Focus - Committed to delivering excellent service and improving the customer onboarding and support experience.
Manager, Customer Solutions RXO IncManager, Customer SolutionsDenver, CO$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Product Manager II, Customer Experience & Social Technology Platform EchoStar CorpProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, CO$72,350–$103,400 / yearCore Skills and Competencies (What you'll bring): Exceptional communication skills with a proven ability to translate non-technical business requests into functional platform specifications, and conversely, explain deeply technical architecture to business partners. Additionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights.
Customer Success Manager, Digital Tools Capital Rx LLCCustomer Success Manager, Digital ToolsDenver, CO$71,200–$112,000 / yearJudi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and. This role sits within the Enterprise Solutions team and works cross-functionally with the Judi Care Product team, implementation partners, and client stakeholders to deliver high-impact product demonstrations, client trainings, documentation, and ongoing subject matter expertise.
System Customer Service Manager Frontier Airlines Holdings, Inc.System Customer Service ManagerDenver, CO$58,394–$77,508 / yearPerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
Customer Success Manager GivebutterCustomer Success ManagerDenver, COServe as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
Care Manager Assistant - LPN Life Care Centers of America IncCare Manager Assistant - LPNParker, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
NewGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and Monitoring MedtronicGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and MonitoringLafayette, ColoradoRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Global Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and Monitoring Medtronic PlcGlobal Senior Downstream Product Manager, Remote Monitoring and Analytics - Acute Care and MonitoringLafayette, CORemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Principal Global Marketing Manager INVOS & ARGOS - Acute Care and Monitoring Medtronic PlcPrincipal Global Marketing Manager INVOS & ARGOS - Acute Care and MonitoringLafayette, COAs the Principal Global Marketing Manager, INVOS Regional Oximetry and ARGOS Cardiac Output Monitor, you'll own the product from commercialization to grave driving commercialization across channels and regions of our hemodynamic monitoring portfolio-a market-leading set of support healthcare providers solutions to guide intraoperative care to reduce long-term and costly complications after surgery. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Customer Success Manager III Sinch ABCustomer Success Manager IIICO$92,000–$115,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Customer Success Manager II Sinch ABCustomer Success Manager IIDenver, CO$65,600–$82,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Product Manager II, Customer Experience & Social Technology Platform EchoStarProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, Colorado$72,350–$103,400 / yearFull timeAdditionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights. This role will oversee and optimize the technology that captures the heartbeat of our customer base— the tool that ingests survey data and organic social media feedback, enables outbound social posting, and powers our social Customer Care operations.
Registerd Nurse (RN) Care Manager Advocate Aurora Health IncRegisterd Nurse (RN) Care ManagerAurora, CO$38.20–$57.30 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Care Manager RN University of Colorado HealthCare Manager RNLongmont, CO$38.91–$60.31 / hourPerforms a care continuum process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to support the individual's health needs utilizing skilled communication, education, and resources to promote quality, cost-effective outcomes. Advocates, educates and coaches clients, the family and/or caregiver about treatment options, community resources, psycho-social concerns in order to set goals and help the client develop self-care skills and independence appropriate to their age and developmental level.