397 Results for

Customer Care Manager Jobs in Auburn Hills, MI

Jobs

New!

Ann Arbor, MI6 days ago

$95,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.

New!

FLINT, MI2 days ago

$43,945–$56,870

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. What You Bring: have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery.

New!

Detroit, MI3 days ago

$2,242–$2,242

Job Title: Integrated Case Manager Profession: Manager Specialty: Integrated Case Duration: 13 weeks Shift: Weekend rotation Hours per Shift: 8am-4:30pm Experience: Required 5+ years case management experience with 2+ years recent acute inpatient case management experience License: Current RN licensure or LMSW Certifications: BSN or MSW Must-Have: - Excellent verbal communication and written documentation skills - Excellent customer service and interpersonal skills - Strong problem-solving, analytical, and decision-making skills - Strong computer skills and knowledge Description: The Integrated Case Manager for Population Health is an interdependent member of the patient-centered care team or treatment team. Skills and Experience: Experience in discharge planning, home health care, rehabilitative medicine, community health, or managed care is preferred.

New!

Detroit, MI3 days ago

$1,822.40–$2,036.80

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Sterling Heights, MI6 days ago

$120,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead and oversee day-to-day design (where applicable) and construction management of significant elements of IBMS and electrical interface works on projects, including procurement, installation, and commissioning.

New!

Dearborn, MI5 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Detroit, MI5 days ago

$174,070–$374,920 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!

Detroit, MI6 days ago

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. The Care Promoter 1, Early Embrace is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

New!

Troy, MI1 day ago

$45–$45 Per Hour

Under the direction of a Manager, Director, or Lead/Experienced Developer, The Senior Business Intelligence Developer will implement a comprehensive program to extract data using a computer programming language, or collect data, then analyze it and effectively report information from this data to a variety of customers in a user-friendly and actionable way. The candidate must be able to present information to customers at all levels, including but not limited to executives, physicians, clinical staff, peers, and external oversight/regulatory bodies, as well as independently develop comprehensive data assets, ad-hoc reports, and implement new or improved reporting processes to support strategic goals, clinical efforts, and any business initiative.

New!

Dearborn, MI5 days ago

Remote

This role works at the direction of the operations manager producing required results by providing correct and timely answers to warranty questions and issues through learned knowledge of the business by way of providing assistance to the dealership warranty advocates and dealers with cases. · Communicates and works closely with client management, the warranty administration team, dealerships, regional personnel, the Ford Global Warranty Operations (GWO) Team and Ford IT to develop and improve the Ford Warranty Claiming System intake and case tracking.

New!

Dearborn, MI5 days ago

$16–$18 Per Hour

The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.

New!

Auburn Hills, MIToday

The ideal candidate has 7+ years in luxury automotive customer care, legal knowledge of relevant laws, strong negotiation skills, and proficiency in CRM tools, with fluency in English and optional Spanish/French. Key responsibilities include managing Call Center Operations, Case Management Reporting & Analytics, and Buyback Operations, with a focus on US Lemon Law, Arbitration, and Magnuson-Moss claims.

Pontiac, Michigan30+ days ago

This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court .

Southfield, MI18 days ago

You’ll lead client care coordination, support families and staff, and ensure high-quality service delivery for individuals receiving Michigan Waiver services. Experience in care coordination, case management, or related healthcare/social services field.

Grosse Pointe Woods, Michigan24 days ago

COMMUNITY NAME: Sunrise on Vernier Job ID: 2026-241169 JOB OVERVIEW: The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Bloomfield Hills, Michigan30+ days ago

COMMUNITY NAME: Sunrise of Bloomfield Hills Job ID: 2026-239758 JOB OVERVIEW: The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse).

New!

Detroit, Michigan5 days ago

$165,000–$215,000 Per Year

Optimize resource utilization by setting and monitoring sales performance targets, budgets, and managing Sales Force Management Systems and KPIs in order to continuously meet/exceed district sales performance. Lead a field team of sales representatives ensuring that they are appropriately trained on product knowledge, market conditions, brand strategy and tactics, corporate policies, and targeted business planning.

Capac, MI30+ days ago

With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility.

Detroit, MI30+ days ago

$85,000–$85,000

NIVA Wound Care is seeking an energetic, field-based Facility Account Manager (FAM) to lead our engagement with Skilled Nursing and Assisted Living Facilities across a high-impact territory. Location: Michigan with consistent daily travel required across our current operations (Detroit, Ann Arbor, Lansing, Jackson, Saginaw, and Grand Rapids) .

New!

Pontiac, MI3 days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Pontiac, Michigan30+ days ago

Detroit, MI30+ days ago

$71,100–$97,800 Per Year

The Field Care Manager Nurse 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. + Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing, educational and other services, regardless of funding sources to meet their needs.

Dearborn, MI25 days ago

Full-time

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

New!

Detroit, MIToday

Key responsibilities include monitoring order status, supporting cross-functional teams, managing project flow, and ensuring contractual and service commitments are met. The ideal candidate has 2-3 years of customer care experience, strong organizational and communication skills, and the ability to work independently and handle stress professionally.

Roseville, MI30+ days ago

Full-time

We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals.

Dearborn, MI25 days ago

Full-time

Provide inbound helpdesk support for member, dealer, and region employees on various issues including:o User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploadso Website assistance to dealers and field personnelo Dealer enrollment processo Reviewing dealer parts statementso Process program cancellation requests • Determines the appropriate route for escalating complex issues based on the type of expertise required. During a Typical Day, You’ll • Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:o Utilizing available resources to accurately respond to customer inquiries through appropriate channels.o

New!

Grosse Pointe Woods, Michigan6 days ago

$18.90–$18.90

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.

New!

Sterling Heights, MI3 days ago

The Coordinator acts as a key point of contact for individual residents, business leaders, managers, and families for residents to ensure that company goals and milestones are met. Work with the families, management staff, office staff, and care staff in all aspects of operations, including setting priorities and job assignments.

Troy, MI30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Troy, MI30+ days ago

Detroit, MI30+ days ago

The Wound Reconstruction and Care Account Manager will be a responsible for Integra's Integra Skin, PriMatrix and OmniGraft, product lines and solely responsible for supporting the sales of these products for a defined territory within the Hospital OR/Surgery and post-acute wound care setting. Primary responsibility will be to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service.

FLINT, Michigan30+ days ago

What You'll Do: drive client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Novi, MI25 days ago

This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care. Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership.

Auburn Hills, MI30+ days ago

Key ResponsibilitiesLead all project management activities to manage the overall program execution within scope and financials (program budget), focused on enhancing the NA customer service CRM platforms, tools, customer and contact center agent facing digital channels including voice, chat, SMS, web, and mobile, and associated operational customer service processes with the integration and implementation of AI and business process automations. This role serves as a bridge between the ICT technology and business systems management teams, 3rd Party technology and solution partners, and the Clients Customer Care Business Development, Customer Enhancement, Business Operations, and other Parts & Services business stakeholder teams, ensuring all project use cases are delivered on time, within scope, and aligned to targeted program objectives and KPIs.

Livonia (Headquarters), Michigan18 days ago

Partner with IT Technical Support, Marketing Channel Managers, Digital Product Management, Neighbor Services, Operations teams, and third-party vendors to resolve complex issues requiring technical or third-level support. Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size.

Detroit, MI30+ days ago

The Sr Regional Manager delivers key results of the organization: sales and profit, through a consistent, high quality patient and customer experience in a multi-unit cross functional environment encompassing retail, lab and doctor services. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

Rochester, MI30+ days ago

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

MOUNT CLEMENS, MI30+ days ago

manage a clinical nutrition program within the acute care setting; supervise a team of inpatient dietitians across three locations (9.5 FTE); collaborate on the implementation and management of Sodexo’s meal service program and menu management system; foster a culture of learning that promotes career growth and professional development; and. For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) .

Ann Arbor, MI19 days ago

$18.30–$27.92 Per Hour

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

New!

Auburn Hills, MI3 days ago

The Account/Sales Management Team is a closely knit community and supports a diverse array of North American customers and encompasses the entire ZF product portfolio. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

Grand, MI30+ days ago

Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

New!

Auburn Hills, MI3 days ago

The ideal candidate combines strong business acumen, technical awareness, and relationship management skills to support ZF’s position as a leading global supplier of driveline and chassis technology, as well as advanced mobility solutions. This role serves as the primary interface between ZF and assigned customers, ensuring strong commercial performance, customer satisfaction, and alignment with ZF’s product and technology portfolio.

New!

Lapeer, MI3 days ago

About the Team: Responsible for planning, directing, managing and coordinating the customer project launch activities by ensuring successful progression of customer milestones within product launch for specified programs to ensure goals and objectives are met for program launches within the prescribed time frame and funding / budget parameters. + Work with ZF engineering teams (design, test, controls and resident) and global R&D, in addition to other departments such as purchasing, quality, and sales, in order to support business development, capacity, and continuity; manage and facilitate teams in a crisis mode with current and/or future production issues.

Novi, MI18 days ago

Located in Novi, Fire Systems of Michigan delivers comprehensive fire and life safety solutions, including inspection, testing, design, installation, monitoring, and repair across a full range of systems such as fire alarms and monitoring, fire sprinkler systems, fire extinguishers, fire pumps, kitchen fire suppression, special hazards systems, and exit and emergency lighting. The Communications Manager leads the development and execution of internal and external communications, including newsletters, organizational announcements, M&A activity, and marketing collateral, while supporting lead generation initiatives.

Westland, MI25 days ago

$60,000–$80,000

At Superior Fence & Rail, our Core Focus is: Creating peace of mind and a sense of pride by installing exceptional fences that provide privacy, security, and lasting curb appeal. The Warehouse Manager plays a critical role in ensuring every crew leaves prepared, every material is accounted for, and every job is staged correctly.

Detroit, MI30+ days ago

The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.

SOUTHFIELD, MI30+ days ago

$18–$20 Per Hour

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Novi, MI30+ days ago

$75,000–$85,000 Per Year

Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection. We are actively seeking Area Managers—both for immediate openings and future opportunities—to oversee a portfolio of 4–7 schools, with the potential to expand as the district grows.

RICHMOND, Michigan26 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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Customer Care Manager Jobs in Auburn Hills, MI

Account Manager – Specialty Pharmacy (Infusion Therapies) Jobot

Environmental Services / Custodial Manager 1 Sodexo

Travel Nurse RN - Case Manager - $2,242 per week in Detroit, MI TravelNurseSource

Travel Nurse RN - Case Manager - $1,822 to $2,037 per week in Detroit, MI TravelNurseSource

Electrical Project Manager Jobot

French Bilingual Customer Care Representative (Hybrid in Dearborn) TTEC

Primary Care Physician Oak Street Health

Medical Assitant ChenMed

Business Intelligence Developer A-Line Staffing Solutions LLC

Warranty Dealer Advocate Lead TTEC

Vehicle Programs Specialist TTEC

Customer Care Manager - Maserati Americas Stellantis

Customer Success Manager United Wholesale Mortgage

Care Manager Pro Care by Abound Health

Care Manager Sunrise Senior Living

Med Care Manager Sunrise Senior Living

District Manager (DM) – Primary Care – Ohio Valley Shionogi Inc.

General Manager - Truck Care Love's Travel Stops & Country Stores

Wound Care Facility Account Manager (FAM) - Daily Travel Required NIVA Health

Customer Care Servicing Specialists United Wholesale Mortgage

Customer Care Servicing Specialist United Wholesale Mortgage

Registered Nurse – RN Field Care Manager Humana

Pro Sales Customer Care Representative Ttec

Customer Care Rep Amcor Flexibles, LLC

Customer Service Representative Manager C&C Heating & Air Conditioning

Customer Care Representative Ttec

Assistant Customer Service Manager Kroger Rochester Hills

Assisted Living Coordinator Homestead Home Health

Care Manager-4 Sunrise Senior Living

Care Manager-1 Sunrise Senior Living

Account Manager- Wound Reconstruction & Care - Detroit, MI Integra LifeSciences

Environmental Services / Custodial Operations Manager 1 Sodexo

Dental Office Manager Toupin Dental & Associates

Project Management - Project Manager Lancesoft

Marketing Operations Manager - Hybrid Role (Monday- Wednesday in Office) Pet Supplies Plus

Sr Regional Manager Essilor Luxottica

LensCrafters - Store Manager III #5592 ROCHESTER HILLS MI Essilor Luxottica

Clinical Nutrition Manager Sodexo

Retail Print Manager Office Depot

Account Manager - Navistar ZF

LensCrafters - Assistant Manager Essilor Luxottica

Account Manager - Bus/Truck ZF

Launch Manager ZF

Communications Manager Fire Systems of Michigan

Warehouse Manager Superior Fence and Rail

Manager of Patient Services - Nursing Admin DMC Sinai-Grace Hospital

Dining Services Assistant Manager Healthcare Services Group, Inc.

Area Manager Learning Care Group, Inc.

Environmental Services - Manager in Training Healthcare Services Group, Inc.

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