3,045 Results for

Customer Care Manager Jobs in Ashburn, VA

Jobs

Dulles, VA

$160,000–$220,000 / year

You will support Senior Project Managers and Project Engineers while also leading field crews, coordinating self-perform and subcontracted work, and managing project financials and schedules from preconstruction through turnover. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

3 days ago

Dulles, VA

$120,000–$160,000 / year

Reporting to Project Managers and Senior Project Managers, you’ll help drive day-to-day project coordination, document control, schedule tracking, and field communication while developing the technical and leadership skills to run projects independently. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

3 days ago

McLean, VA

We are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.

12 days ago

McLean, VA

Manage and write small- to large-scale strategic proposals to primarily Federal government agencies, both independently (completing all elements to include storyboarding, facilitation of SME solution development, copy editing, Word processing, template formatting, etc.) and as part of a proposal team (managing technical writers, book bosses, etc.). Accomplished writer with in-depth experience creating proposal related documents, i.e., compliance matrices, win theme/strength/capability matrices, proposal outlines, schedules, proposal related questions, storyboards, color review documents, final proposal documents, and oral presentation materials.

9 days ago

Franconia, VA

$105,000–$105,000 / year

li>Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns.

Coordinates and monitors outside support services such as hospice, therapy, home health, etc., following established plans of treatments and ensures that plans of treatments are integrated into resident’s individualized service plans per state and local regulations.

2 days ago

Reston, VA

$87,860–$131,790

li>Works with operations leadership team to ensure Social worker coverage assuming responsibility for enlisting Social worker coverage at dialysis facilities withing the assigned area during times of Social workers leave of absences, vacations, census increases and vacancies. The Social Worker, Regional Manager will serve as a liaison between the operations leadership team, the Divisional Manager, Social Worker & field social workers of the assigned area.

Today

McLean, VA

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We are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team).
Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.

1 day ago

Leesburg, VA

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Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. USA Marshalls Store 1044 Leesburg VA

This is a bonus and overtime eligible position with a starting pay range of $22.70 to $31.20 per hour, which equates to approximately $56,576.57

2 days ago

Washington, DC

$2,583–$2,748

As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. The position requires strong leadership skills, clinical expertise, critical thinking abilities, excellent communication, and a commitment to fostering a culture of excellence in patient care and professional development.

3 days ago

Ashburn, VA

$90,000–$130,000

p style="margin:0in">Connect with us on Facebook and X. Responsibilities:

The MEC Project Managerwill be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications.

6 days ago

New
Sterling, VA
li>Work closely with Strategic Account Managers, Government Account Managers, National Account Managers and local Sales Representatives, to provide their larger customers Tools & Industrial Solutions custom solutions, services and knowledge expertise. You will be a subject matter expert resource for Tools & Industrial Solutions and provide consultative selling, training for internal customers and sales project support to customers for new and existing product lines.
6 days ago

New
Manassas, VA
Explore our comprehensive U.S. benefit offerings.
United Compassion Fund.
4 days ago

New
Washington, DC
$150,000–$400,000 / year
Experience representing hospitals, health systems, physician groups, Medicare Advantage organizations, managed care organizations, pharmacy benefit managers (PBMs), healthcare technology companies, or private equity-backed healthcare platforms. Demonstrated experience representing clients before the U.S. Department of Justice (DOJ), U.S. Attorney's Offices, Department of Health and Human Services Office of Inspector General (HHS-OIG), Centers for Medicare & Medicaid Services (CMS), state Medicaid agencies, and other federal or state enforcement authorities.
3 days ago

Washington, DC
$59,820–$101,836
24 days ago

Woodbridge, VA
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Dale City Animal Hospital in Woodbridge, VA is searching for a Managing Veterinarian to join their team!
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10 days ago

Fairfax, VA
$37–$44 / hour
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
19 days ago

Herndon, VA
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion. Job Description: We are looking for a Customer Care Manager to be responsible for leading SkyBitz efforts to ensure seamless post-sale experience for customers utilizing our solutions.
27 days ago

New
McLean, VA
$125,000–$225,000 / year
li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
1 day ago

DC
$99,000–$124,000 / year
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Renew and grow a portfolio of Public Sector customer accounts by proactively anticipating needs, recommending additional products and services, and delivering an excellent customer experience as measured by net revenue retention and product usage.
The Senior Customer Success Manager (CSM), Public Sector is a highly motivated and commercially minded individual responsible for end-to-end customer lifecycle management that drives long-term satisfaction, net revenue retention, NPS, product usage, and referrals.
30+ days ago

Washington, DC
Remote
The CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager. Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.
30+ days ago

DC
$75,000–$93,000 / year
p>The CSM II performs hands-on account management activities and collaborates with cross-functional teams to coordinate successful onboarding, training, adoption, and ongoing customer relationships that drive long-term satisfaction and accelerated net retention growth.
Renew and grow a portfolio of customer accounts by proactively anticipating needs, recommending additional products and services, and providing an excellent customer experience as measured by revenue retention and product usage.
30+ days ago

Arlington, VA
$83,040–$103,760 / year
We are seeking candidates who understand the strategic importance of remote sensing data in Defense and Intelligence contexts, capable of guiding customers through platform nuances and identifying tailored solutions for them. Excellent communication skills with an ability to accurately capture customer requirements (Voice of the Customer) and effectively relay needs and impacts to both leadership and product teams.
30+ days ago

Rockville, MD
$102,250–$110,000 / year
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.
30+ days ago

New
Vienna, VA
$100,100–$204,490 / year
p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
2 days ago

DC
$190,800–$300,300 / year
As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover and address their needs, and educate key stakeholders about our oncology products, and communicate to the broader oncology community.
Collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution.
7 days ago

VA
$103,500–$181,100 / year
p>Job Description:
Parsons is seeking a Customer Service Quality Manager with a good knowledge of basic quality concepts in the construction and equipment installation areas and excellent personal relationship skills to oversee quality and customer satisfaction for a nationwide program for the FAA. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
30+ days ago

DC
We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.
30+ days ago

Washington, DC
Remote
$91,935–$153,225 / year
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.
29 days ago

Washington, District of Columbia
The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. Help the team drive adoption and expansion across credit card and financing products, NitraMart marketplace spend, and AI software, helping customers realize measurable value across the Nitra platform.
30+ days ago

Washington, DC
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The role focuses on assessment, care planning, service coordination, and collaboration with families, healthcare providers, and community resources to ensure quality, member-centered care.

30+ days ago

Warrenton, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
30+ days ago

Manassas, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
25 days ago

Fairfax, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Rockville, MD
$18.50–$23.50 / hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
28 days ago

alexandria, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
30+ days ago

Sterling, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
19 days ago

Washington, DC
$30.96–$35.38 / hour
Creates and manages security groups, provisions security groups to grant access to network resources, manages memberships of security groups, and removes security groups as needed. This role is responsible for fostering a customer-focused culture while ensuring that access management requests are handled accurately, efficiently, and in accordance with established security policies and procedures with the goal to make an impact across the federal government.
17 days ago

Arlington, VA
Remote
$150,000–$175,000 / year
Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
30+ days ago

New
VA
Remote
$142,900–$207,200 / year
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Lead, coach, and develop a team of CSMs across multiple levels and geographies; meet people where they are and systematically raise their game in value communication, renewal execution, and stakeholder engagement.
You'll lead a team of CSMs spanning multiple experience levels and geographies, helping each of them grow into sharper communicators, more confident negotiators, and more effective partners to our customers.
6 days ago

DC
$204,000–$281,000 / year
Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.
9 days ago

Washington, Washington DC
Remote
$80,000–$125,000 / year
Exercise discretion and independent judgment in developing and implementing strategies to address customer needs and challenges, working closely with cross-functional teams such as finance and marketing, to ensure successful customer outcomes. 8+ years of enterprise software or SaaS customer success/account management with specific experience supporting the public sector (military/government/law enforcement/public safety).
30+ days ago

Washington, DC
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
30+ days ago

Reston
Learn more here.
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security.
30+ days ago

Reston, VA
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control.
24 days ago

McLean, VA
$75,000–$90,000 / year
Paragon Home Care is seeking a highly organized, service-oriented, and proactive Program Manager to oversee the day-to-day operations of a private-duty home care program located on-site at a senior living community in Northern Virginia. This is a key leadership position responsible for managing daily operations, coordinating caregiver schedules, supporting client intake, maintaining strong communication with residents and families, and ensuring a high-quality service experience.
30+ days ago

Bethesda, MD
li>Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Effectively coordinate with extended Global Insights, Strategy, and Analytics team members, and, when needed, external vendors/suppliers to ensure social media insights are delivered in a timely, high quality, and cost-effective manner.
30+ days ago

New
Washington
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Manage a portfolio of small-to-mid-sized accounts, providing ongoing support, guidance, and value throughout the customer lifecycle.
Experience working with small business customers or in the events industry.
1 day ago

VA
Bridge Technical & Business: Serve as the functional liaison between product engineering teams and customer delivery teams, translating complex technical requirements into actionable solutions. UiPath is seeking an experienced Customer Success Manager to join our Public Sector team, supporting mission-critical transformation and AI initiatives for clients across the Department of War.
27 days ago

Fairfax, Virginia
This individual will play a key role in ensuring we attract, hire, and retain quality caregivers while helping maintain smooth operational support for our clients and internal team.
This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in helping caregivers and office operations succeed.
15 days ago

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Customer Care Manager Jobs in Ashburn, VA

Mechanical Project Manager Jobot

Mechanical Assistant Project Manager Jobot

Senior Capture Manager Credence

Proposal Manager Credence

RN Clinical Manager - Assisted Living Greenspring Village by Erickson Senior Living

Social Worker, Regional Manager U.S. Renal Care

Mid-level Capture Manager Credence

Assistant Store Manager Marshalls

Travel Nurse RN - Nurse Manager - $2,583 to $2,748 per week in Washington, DC TravelNurseSource

Project Manager - Installation CoolSys

Tools Product Development Manager United Rentals

Branch Manager United Rentals

Attorney - FCA/Healthcare Fraud Enforcement Jobot

Dietitian Nutrition Services - Part time MedStar Health

Veterinarian - Managing National Veterinary Associates

Customer Care Manager II PulteGroup Inc

Customer Care Manager AMETEK Inc

Customer Success Manager Technical, Public Sector Appian Corp

Senior Customer Success Manager, Public Sector Diligent Corp

Customer Service Manager - Federal Health (CMS) DOMA Technologies

Customer Success Manager II, Public Sector Diligent Corp

Customer Success Manager, U.S. Defense and Intelligence Planet Labs PBC

Customer Service Center Manager Suburban Propane Partners LP

Business Analytics Manager - Marketing & Customer Analytics The PNC Financial Services Group Inc

Oncology Customer Team Leader (District Sales Manager) - Mid-Atlantic District Merck & Co Inc

Customer Service Quality Manager Parsons Corp

Customer Success Manager Nitra Inc

Manager, Customer Success - Secondary Education East Coast (USA Remote) Turnitin LLC

Manager, Customer Success Lead nitra

Care Manager I V-Tech Solutions Inc.

Customer Experience Manager The Michaels Companies Inc

Retail Customer Experience Manager The Michaels Companies Inc

Retail Customer Experience Manager - FULL TIME The Michaels Companies Inc

Customer Experience Manager PT Rockville The Michaels Companies Inc

Retail Manager - Customer Experience - Part Time - Nights The Michaels Companies Inc

Retail Full Time Customer Experience Manager The Michaels Companies Inc

Retail Part Time Customer Experience Manager The Michaels Companies Inc

Copy of Customer Relationship Manager 6630 Metrostar Systems

Senior Customer Success Manager BetterUp Inc

Senior Manager, Customer Success Expel Inc

Manager, Customer Experience Technology Okta Inc

Customer Success Manager - State & Local Clearview AI

Enterprise Customer Account Manager UKG

Customer Success Manager (Account Management) IDEMIA

Customer Success Manager (Account Management) IDEMIA France SAS

Program Manager – Home Care Services Paragon Home Care

Manager, Customer Listening Center & Social Listening Marriott International Inc

Bilingual Customer Success Manager (Spanish/English) Goodshuffle Pro

Customer Success Manager - DOD/DOW UiPath Inc

Home Care Recruiting and HR Manager Always Best Care of Fairfax

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