Assistant Retail Store Manager America’s Antique MallAssistant Retail Store ManagerStreetsboro, OH$18–$20 / hourFull timeApply today to join America's Antique Mall as an Assistant Retail Store Manager. Three years of retail, customer-service, hospitality, or related experience required.
NewLicensed Assistant Salon Manager Sport ClipsLicensed Assistant Salon ManagerStreetsboro, OH$25–$35 / hourSport Clips Haircuts in Streetsboro is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. See Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewIn-Home Nurse Practitioner or Physician Assistant Part Time Signify HealthIn-Home Nurse Practitioner or Physician Assistant Part TimeKent, OHRemote$41.85–$90.13Signify Health, part of CVS Health®, is seeking a Part Time Clinician (Nurse Practitioner or Physician Assistant) to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors.
Home Health Physical Therapy Assistant - $48+ per visit BAYADA Home Health CareHome Health Physical Therapy Assistant - $48+ per visitNorthfield, OH$37–$46 / hourAs a home care Physical Therapist Assistant (PTA) you will assist clients in attaining or maintaining optimal physical well being by providing treatment, tests, client education and appropriate interventions as delegated by a licensed Physical Therapist. Have one year of appropriate experience as an Physical Therapist Assistant (PTA) and a satisfactory grade on a proficiency exam conducted, approved or sponsored by the U.S. Public Health Service when initial qualification occurred before December 31, 1977.
NewVeterinary Clinic Assistant-VIP Petcare Tractor Supply CompanyVeterinary Clinic Assistant-VIP PetcareCuyahoga Heights, OHOur benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.
NewLitigation Legal Assistant Aminov Search PartnersLitigation Legal AssistantCleveland, OH$60,000 / yearThis is an excellent chance for a dedicated Legal Assistant, ready to contribute to a dynamic, supportive team in Cleveland and assist busy litigation attorneys effectively. This position is perfect for a detail-oriented individual proficient in managing litigation processes, meeting critical deadlines, and delivering exceptional client service.
Assistant Project Manager Keller North America, Inc.Assistant Project ManagerCleveland, OH$80,000–$105,000 / yearIn this position, you will be responsible for contract administration duties, including target and job initiation, purchase orders, change orders, general contract administration, material accrual, bid file assembly including plan retrieval and printing; accounting administration duties including bonds, insurance, lien waivers, weekly revenue summary, and filing. You will be working directly with the Branch Manager, Project Managers, Engineers and Superintendents to develop and provide the business leaders meaningful financial tools they need to make real time decisions regarding their projects.
NewTravel Nurse RN - Registered Nurse First Assistant - $2,099 to $2,332 per week in Lorain, OH CrossMed HealthcareTravel Nurse RN - Registered Nurse First Assistant - $2,099 to $2,332 per week in Lorain, OHLorain, OH$2,098.80–$2,332Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
Travel Surgical First Assistant (SFA) - $713 per week in Cleveland, OH Cynet HealthTravel Surgical First Assistant (SFA) - $713 per week in Cleveland, OHCleveland, OH$713Job Title: Surgical Support Aide Profession: Surgical Services Specialty: Surgical Process Tech Duration: 13 weeks Shift: Night Hours per Shift: 8 hours (11:00 PM - 7:30 AM) Experience: 1 year of customer service experience required License: Permanent Ohio license or compact license required Certifications: BLS certification required Must-Have: High school diploma or GED Description: The Surgical Support Aide role is essential in surgical settings. The ability to work collaboratively with other healthcare professionals is necessary.
NewAdministrative Assistant FMAdministrative AssistantCleveland, OH$26.71–$43.11Continuously improve reporting processes by streamlining data collection, reducing manual effort, and leveraging available tools (e.g., Excel, Power BI, Copilot, MS Teams, automation, and emerging AI enabled capabilities) to increase efficiency, consistency, and insight. 5+ years of experience in a role combining administrative support and data and/or reporting responsibilities, or an equivalent combination of roles; experience supporting leaders and working across teams strongly preferred.
Administrative Assistant Integrity Technical ServicesAdministrative AssistantMentor, OH$22–$25 / hourFull timeProcess daily shipments by printing and matching invoices to paperwork, mailing/emailing invoices to customers, and assisting with light collections by contacting accounts regarding payment status. Assist with special data projects using Microsoft Word and Excel, support year-end accounting audits, and provide backup coverage for customer service and human resources as needed.
Lead Customer Service Assistant PPG Industries IncLead Customer Service AssistantAvon, OHThe Customer Service Lead supports the manager by providing day‑to‑day leadership for a team of customer service representatives who handle customer inquiries, manage orders and issue resolution through telephone and email. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
Customer Service & Administrative Office Assistant HRS Talent SolutionsCustomer Service & Administrative Office AssistantLorain, OhioRemoteCompleting that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Customer Service Rep/Front Office Assistant PVSCustomer Service Rep/Front Office AssistantPainesville, OhioThis role supports daily front office operations by answering phones, greeting guests, checking guests in and out, responding to inquiries, receiving, and processing customer orders by email or phone, checking inventory availability, maintaining accurate records, and helping ensure a welcoming and organized office environment. Position Summary: The Customer Service Representative / Front Office Assistant is responsible for providing professional, friendly, and efficient service to customers, guests, visitors, and staff.
Newcustomer service/administrative assistant Scott Tatrocustomer service/administrative assistantAkron, OhioOur customers love us for our personalized service and commitment to their peace of mind, while our employees appreciate a supportive work environment that fosters growth and teamwork. About Us: Allstate Insurance Agency- Scott Tatro has been serving the Akron community for over 3 decades, providing reliable insurance solutions tailored to our clients' needs.
Customer Loading Assistant - Strongsville Store Petitti Garden CenterCustomer Loading Assistant - Strongsville StoreStrongsville, OHOther duties include: • Stocking shelves and tables with product • Unloading delivery trucks • Retrieving carts from the parking lots • Watering plants • Assisting customers with their questions • Maintaining a clean work environment. We are seeking friendly, team-oriented, knowledgeable professionals with excellent customer service and organizational skills for Customer Loading Assistants.
NewCustomer Loading Assistant - Avon Store Petitti Garden CenterCustomer Loading Assistant - Avon StoreAvon, OHOther duties include stocking shelves and tables with product, unloading delivery trucks, retrieving carts from the parking lots, watering plants, assisting customers with their questions, and maintaining a clean work environment. We are seeking friendly, team oriented, knowledgeable professionals with excellent customer service and organizational skills for Customer Loading Assistants.
customer service/administrative assistant Allstate Insurance Agency - Scott Tatrocustomer service/administrative assistantAkron, OHFull timeOur customers love us for our personalized service and commitment to their peace of mind, while our employees appreciate a supportive work environment that fosters growth and teamwork. Allstate Insurance Agency - Scott Tatro has been serving the Akron community for over 3 decades, providing reliable insurance solutions tailored to our clients' needs.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceUniversity Heights, OHPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Insurance Customer Service Select Insurance Service Agency IncInsurance Customer ServiceNorth Royalton, OH$18–$23 / hourAs an Account Manager Assistant, you'll play an important role in supporting our licensed Account Managers in delivering exceptional service to our clients. Your work ensures that policy changes are processed accurately, client requests are handled promptly, and our office runs efficiently.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceCleveland, OHAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Customer Service Representative Security FinanceCustomer Service RepresentativeCleveland, OhioProfessional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative !
Customer Service Representative Professional Financial ServicesCustomer Service RepresentativeCleveland, OHFull timeProfessional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative !
Customer Service Representative - State Farm Agent Team Member STEVEN MCINTOSH - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberParma, OHFull timeAs a Customer Service Representative - State Farm Agent Team Member with STEVEN MCINTOSH - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Member Representative Planet Fitness - Cambridge FitnessCustomer Service Member RepresentativeSolon, OHPart timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Medical Assistant/Clinical Service Specialist, Part-Time- Beachwood & Mentor, OH Vivo InfusionMedical Assistant/Clinical Service Specialist, Part-Time- Beachwood & Mentor, OHMentor, OH$20–$25 / hourThe employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
Pizza Maker: Customer Service Domino's Pizza IncPizza Maker: Customer ServiceOhio, OHMany of our team members began their careers as delivery drivers, cashiers, or pizza makers and today are successful Dominos franchise owners. Thats right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Customer Service Rep(02383) - 1987 S Erie Blvd Domino's Pizza IncCustomer Service Rep(02383) - 1987 S Erie BlvdErie, OHDominos Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers! Great things are happening at Dominos Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!
NewCustomer Service Rep(02284) -650 W.State St Domino's Pizza IncCustomer Service Rep(02284) -650 W.State Stwest salem, OHDominos Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers! Great things are happening at Dominos Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!
NewCustomer Service Rep(09751) 368 S. Main St. Domino's Pizza IncCustomer Service Rep(09751) 368 S. Main St.Akron, OHDominos Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers! Great things are happening at Dominos Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!
Customer Ambassador (Full Time AND Part Time) Compass Group USA IncCustomer Ambassador (Full Time AND Part Time)Berea, OH$19–$20 / hourBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
Customer Service Rep(02292) - 26063 Detroit Rd Domino's Pizza IncCustomer Service Rep(02292) - 26063 Detroit RdRocky River, OHThis means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Many of our team members began their careers as delivery drivers, cashiers, or pizza makers and today are successful Dominos franchise owners.
Customer Service Rep(02458) - 14212 Detroit Ave Domino's Pizza IncCustomer Service Rep(02458) - 14212 Detroit AveLakewood, OHThis means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Many of our team members began their careers as delivery drivers, cashiers, or pizza makers and today are successful Dominos franchise owners.
Customer Service Rep(02450) - 25044 Lorain Rd Domino's Pizza IncCustomer Service Rep(02450) - 25044 Lorain RdFairview Park, OHThis means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Many of our team members began their careers as delivery drivers, cashiers, or pizza makers and today are successful Dominos franchise owners.
Advanced Medical Support Assistant U.S. Department of Veterans AffairsAdvanced Medical Support AssistantCleveland, OH$45,409–$59,031 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). GS-5 Grade Experience: One year of experience equivalent to the GS-5 grade level that equips the candidate with the following: Demonstrated Knowledge, Skills, and Abilities (KSAs): Candidates must demonstrate all of the KSAs below: Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersSolon, OHFull timeWe are currently seeking full-time Assistant & Service Managers for our state-of-the-art service, repair, and tire center in Solon, OH.WHY YOU'LL LOVE WORKING WITH USWe offer a competitive package that respects your skills and rewards your dedication:Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential. While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeAvon, OH$17.50–$18 / hourAbility to pushpull with arms up to a force of 20 pounds i.e. utilizing a hand-truckAble to reach overhead for objectsAbility to bend and twist at waistAbility to communicate orallyAbility to operate a cash register andor computer keyboardAbility to stoop kneel squat bend push and pullAbility to work aloneBe exposed to occasional noiseAbility to stand andor walk for an entire shiftMay require climbing a ladder to store and retrieve materials or place and remove signsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical activity inventory of the position includesAbility to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler andor freezer and outdoorsAbility to occasionally lift andor carry up to 30 pounds from ground to overhead i.e. assisting in stockingmaintaining inventory levelsAbility to occasionally lift andor carry up to 50 pounds from ground to waist i.e. to replenish fountain syrups.
NewCustomer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianElyria, OhioQualifications:• High school diploma or equivalent required• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Responsibilities:• Responsible for preparing the donor, donor area and equipment for the pheresis process.• Prepares the autopheresis machine for the pheresis process.• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.• Disconnects the donor when the process is complete.•
Customer Service - Donor Support Technician (Open) CSL PlasmaCustomer Service - Donor Support Technician (Open)Cleveland, OhioBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/ .
Assistant Store Manager (Full-time) - Cleveland, OH HibbettAssistant Store Manager (Full-time) - Cleveland, OHCleveland, OhioThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Euclid, OH HibbettAssistant Store Manager (Full-time) - Euclid, OHEuclid, OhioThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Manager HibbettAssistant ManagerCleveland, OhioThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Brooklyn, OH HibbettAssistant Store Manager (Full-time) - Brooklyn, OHBrooklyn, OhioThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
NewMedical Assistant - Westlake Office Apex SkinMedical Assistant - Westlake OfficeWestlake, OhioThis role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence.
Medical Assistant - Avon Office Apex SkinMedical Assistant - Avon OfficeAvon, OhioThis role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence.
Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Lakewood Family & Pediatric Clinic University Health.Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Lakewood Family & Pediatric ClinicLakewood, OHMedical Assistant (MA) or Licensed Practical Nurse (LPN) - Lakewood Family & Pediatric Clinic 101 Truman Medical Center Job Location: UH Lakewood Medical Center, Kansas City, Missouri Department: Family Practice Pediatrics Clinic UHLMC Position Type: Full time Work Schedule: 8:00AM - 4:30PM Hours Per Week: 40. What You'll Do: Provide Compassionate Care: Deliver nursing care under the supervision of a registered nurse in a variety of settings, including acute care, long-term care, home health, and ambulatory care.
NTB - Automotive Assistant & Service Managers NTB - National Tire & BatteryNTB - Automotive Assistant & Service ManagersBarberton, OHFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Medical Support Assistant (Advanced) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)Cleveland, OH$47,414–$61,638 / yearExamples of this experience include, but are not limited to: operating computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports; knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients; scheduling medical appointments in a clinical setting; working independently in the accomplishment of a wide variety of duties performing patient support work; communicating effectively and professionally in person, electronically, and/or by telephone, with internal and external customers; and providing customer service and identifying customer concerns and referring to the appropriate staff, as necessary, to ensure a satisfactory resolution. Documentation Requirements for Proof of High School Completion or higher: If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR.
Assistant General Manager Great Lakes Travel Plaza Popeyes Applegreen USA Welcome Centers Central ServicesAssistant General Manager Great Lakes Travel Plaza PopeyesBroadview Heights, OHEnsure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors. The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
Medical Assistant - Family Planning Planned Parenthood of Greater OhioMedical Assistant - Family PlanningCLEVELAND, OHThis position works closely with clinicians and other health center team members to prepare patients for visits, assist with examinations and procedures, perform laboratory testing, maintain accurate medical records, and help ensure visits move efficiently. Qualified Associates who demonstrate fluency in a needed language, including Spanish, Nepali, or Somali depending on the geographic service area, may receive a $1.00-per-hour differential following successful completion of the language assessment.