p>Ability to: Manage departmental records; use office equipment for such functions as the Internet, E-mail, and on-line service, and use PC software; research, develop, and prepare data for management presentations; organize meeting plans and schedule appointments; provide effective client service and public relations; display strong interpersonal and communication skills, both verbally and in writing. Knowledge of: Organizational operations sufficient to analyze, evaluate, and develop procedures and methods affecting the commitment of agency/departmental resources and administrative and clerical operations of a managerial office; current office methods and practices including automated equipment, filing systems, business correspondence, receptionist techniques, report writing; and correct English usage, grammar, spelling, vocabulary, and punctuation.