Assistant General Manager

Are you a seasoned leader with a passion for delivering exceptional guest experiences in an upscale, high-volume environment? Luminarias, a flagship restaurant renowned for its elevated latin inspiried cuisine, breathtaking views, and unparalleled service, is seeking an experienced Assistant General Manager to join our dynamic team.

What You'll Do:

• Lead by Example: Oversee daily operations, ensuring seamless service and an exceptional dining experience.
• Drive Success: Manage a high-volume restaurant, implementing strategies to achieve sales and profitability goals.
• Foster Excellence: Inspire and develop a high-performing team through training, mentorship, and accountability.
• Deliver Results: Maintain high standards of quality, consistency, and guest satisfaction while managing operational efficiencies.
• Elevate the Experience: Collaborate with the culinary and beverage teams to enhance the upscale dining atmosphere Castaway is known for.

What We're Looking For:

• Proven Leadership: 5+ years of management experience in an upscale, high-volume restaurant environment ($10M+), at least 2 of which were at AGM level or higher.
• Guest-Centric Approach: A dedication to providing exceptional hospitality and creating memorable guest experiences.
• Operational Expertise: Strong skills in financial management, inventory control, and staff development.
• Innovative Vision: Ability to drive initiatives that align with our brand and exceed guest expectations.
• Adaptability: Thrive in a fast-paced, evolving environment with a hands-on leadership style.

Why Join Us?

• Competitive salary and performance-based bonuses.
• Comprehensive, top-notch benefits and perks
• Opportunities for professional growth within a company committed to excellence.
• A vibrant team culture centered on innovation, hospitality, and teamwork.

About Luminarias: Perched above the San Gabriel Valley, Luminarias Restaurant and Events is a destination known for breathtaking views, vibrant Latin-inspired cuisine, a creative bar program, and warm hospitality. From elegant weddings to corporate events and social gatherings, our versatile spaces create unforgettable experiences.

Responsibilities:

• Assist in overseeing daily restaurant, banquet, and bar operations to ensure seamless service, strong financial performance, and an exceptional guest experience

• Train, supervise, and support staff to deliver excellent customer service while upholding the restaurant's high standards

• Oversee staffing, scheduling, and operational readiness across all areas of the restaurant

• Oversee banquet operations, ensuring successful execution of events, service standards, and guest satisfaction

• Monitor and maintain inventory levels, ensuring proper stock of ingredients, supplies, beverages, and equipment

• Provide bar program oversight to ensure quality, consistency, and execution across all beverage offerings

• Coordinate closely with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards

• Handle guest inquiries, concerns, and complaints in a professional and timely manner to ensure satisfaction and build lasting relationships

• Maintain compliance with health and safety regulations, ensuring a clean, safe, and sanitary environment

• Support budget planning, cost control, and overall financial management

Qualifications:

• 5 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.