NewSafety & Security Officer Marriott Vacations WorldwideSafety & Security OfficerSt John, VIAt Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.
VP & Appraisal Review Officer - Secured Credit Administration WesBanco IncVP & Appraisal Review Officer - Secured Credit AdministrationNew Albany, INUses risk-based decisions, work with stakeholders to ensure that appraisal reports are complete, accurate, credible, relevant and reasonable based on sound real estate appraisal methodology. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
Credit Officer, FCF First Financial BankCredit Officer, FCFIndianapolis, IN$130,000–$209,400 / yearParticipate in reviews of the Credit Quality (Past Due's, Classified, Non-Accrual, Charge-Offs) and Credit Management (Matured Loans, Credit, Documentation, and Policy Exceptions) with appropriate credit staff in their assigned areas of responsibility to achieve "Satisfactory" or better results. First Commercial Finance Credit Officers have a shared responsibility with line and product management for the credit quality of assigned portfolios and are members of various credit approval and Problem Loan Committees.
VP, Commercial Credit Administration Officer Jackson County BankVP, Commercial Credit Administration OfficerSeymour, INOversee the daily operations of the credit team, ensuring accurate, compliant, and efficient processing of the credit approvals for commercial loans. Minimum of 5 years commercial loan credit experience required; including supervisory or team leader experience.
NewAssociate Credit Officer, FCF First Financial Bank NAAssociate Credit Officer, FCFIndianapolis, IN$120,000–$170,000 / yearParticipate in reviews of the Credit Quality (Past Due's, Classified, Non-Accrual, Charge-Offs) and Credit Management (Matured Loans, Credit, Documentation, and Policy Exceptions) with appropriate credit staff in their assigned areas of responsibility to achieve "Satisfactory" or better results. Associate Commercial Finance Credit Officers have a shared responsibility with line and product management for the credit quality of assigned portfolios and are members of various credit approval and Problem Loan Committees.
Credit Underwriter - Loan Review/Risk Governance Centier BankCredit Underwriter - Loan Review/Risk GovernanceMerrillville, IndianaJob Summary: The Underwriter III plays a key role in strengthening the quality of the bank’s commercial credit portfolio by preparing written credit review analyses and recommending appropriate risk ratings for relationships ranging from $1MM to the bank’s legal lending limit. Minimum Requirements: Working knowledge of underwriting principles for moderately complex Commercial & Industrial or Commercial Real Estate loans, as well as certain specialty lending types such as land acquisition and development, contractor, hotel, senior housing, municipal, or nonprofit lending.
Credit Risk Analyst 3M CompaniesCredit Risk AnalystBangalore Kar, INTo set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) in business, finance, accounting, economics, mathematics, and/or statistics from an accredited institution. Knowledge of financial statement analysis, bankruptcy laws, basic accounting techniques, and financial principles used in analyzing and interpreting the working capital impact of decisions regarding credit risk.
Chief Financial Officer Your Money LineChief Financial OfficerIndianapolis, INComplete month-end, quarter-end, and year-end close of income statement and balance sheet, recording journal entries, reconciling accounts, managing cash, and handling G/L analysis. Reporting directly to the CEO, with regular engagement with the Board of Directors, you'll own financial planning, strategy, capital and investor relations, budget management, A/P, A/R, and day-to-day financial operations.
Chief Financial Officer (Remote) Your Money LineChief Financial Officer (Remote)Indianapolis, INRemoteComplete month-end, quarter-end, and year-end close of income statement and balance sheet, recording journal entries, reconciling accounts, managing cash, and handling G/L analysis. Reporting directly to the CEO, with regular engagement with the Board of Directors, you'll own financial planning, strategy, capital and investor relations, budget management, A/P, A/R, and day-to-day financial operations.
Chief Financial Officer Conn Selmer IncChief Financial OfficerELKHART, INThe CFO will serve as a strategic business partner to the CEO and executive leadership team, providing clear financial insight, driving operational efficiency, and ensuring disciplined capital allocation. Reviews all legal contracts, royalty agreements, supply agreements, dealer agreements, artist agreements, and advise on contract status, legal risks, and the legal or financial liabilities associated with the points of the contract.
Chief Financial Officer Selmer Co., Inc.Chief Financial OfficerElkhart, INThe CFO will serve as a strategic business partner to the CEO and executive leadership team, providing clear financial insight, driving operational efficiency, and ensuring disciplined capital allocation. Reviews all legal contracts, royalty agreements, supply agreements, dealer agreements, artist agreements, and advise on contract status, legal risks, and the legal or financial liabilities associated with the points of the contract.
Manager, Credit and Collections BekinsManager, Credit and CollectionsIndianapolis, IndianaABOUT THIS POSITION: Title: Manager, Credit and Collections FLSA: Exempt Supervises Credit & Collections Team Reports directly to CFO Location: Indianapolis, Hybrid This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. Preferred Experience - Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
NewChief Communications Officer City of Indianapolis INChief Communications OfficerIndianapolis, INThe Chief Communications Officer oversees Council and Councilor branding and messaging; provides strategic communications guidance to Council leadership; manages media relations and public engagement; and ensures timely, accurate, accessible, and nonpartisan dissemination of information. The Chief Communications Officer works closely with Council leadership, Council staff, City-County agencies, media representatives, and community stakeholders to effectively communicate Council actions and support public understanding of Council initiatives.
Commercial Real Estate Credit Underwriter Centier BankCommercial Real Estate Credit UnderwriterMerrillville, IndianaMust possess working knowledge of underwriting principles for moderately complex Commercial Real Estate Loans as well as some forms of specialty lending such as Land Acquisition and Development Lending, Contractor Lending, Hotel Lending, Senior Housing Lending, Municipal Lending, or Non-Profit Lending. Collect and analyze financial information about borrowers regarding income, assets, and debts to determine the level of credit that is appropriate for complex commercial loan relationships.
Credit Analyst II Horizon BancorpCredit Analyst IIIndianapolis, INUnderwrites loan requests for business and commercial real estate, reviewing and analyzing financial and industry data, borrower performance and management capabilities to assess credit worthiness and estimate the degree of risk involved in extending credit to commercial customers. Accountable for meeting specified goals related to proper loan risk rating determinations, quality of loan presentation and productivity.
Commercial Delivery Credit Analyst Centra CareerCommercial Delivery Credit AnalystColumbus, IndianaCentra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Family. The Commercial Delivery Credit Analyst performs credit analysis and monitoring of the commercial loan portfolio while directly supporting the AVP Commercial Delivery.
NNN Finance Credit Analyst First Merchants CorporationNNN Finance Credit AnalystJeffersonville, INAnalyze loan data on new, renewal and existing loans; including data provided by credit bureaus, other financial institutions and financial institution credit/collateral files. A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations.
Senior Credit Analyst Community First Bank of IndianaSenior Credit AnalystIndianapolisFull timeObjective: A Senior Credit Analyst is responsible for the research and analysis of business and personal financial information (Financial statements and tax returns) and preparation of written credit summaries while assisting the Credit Manager with managing the pipeline. Prepares written Credit Summary Reports for new and existing business clients and prepares risk ratings for the relationships reviewed.
CEO Indiana Legal ServicesCEOIndianapolis, IndianaThe outcomes for the approximately 5800 cases on which ILS provided extended or brief services in 2024 were: preventing eviction in 1133 cases; preventing homelessness in 104 cases; obtaining citizenship in 26 cases, and other immigration relief in 266 cases; expunging or sealing criminal records in 539 cases; sealing 840 eviction records; obtaining drivers licenses in 89 cases; and creating advance directives in 207 cases. About Indiana Legal Services: The ILS Mission: Indiana Legal Services uses the law to fight poverty and racism, empower clients, and improve access to justice The ILS vision is dignity, fairness, and equality for all people under the law ILS values: Work is guided and informed by beliefs and commitments to: Courage in legal work and advocacy positions.
Chief Information Officer (Information Services Agency) City of Indianapolis INChief Information Officer (Information Services Agency)Indianapolis, INBachelors Degree in Information Technology, Business Telecommunications, Public Administration, Business Management, or a related field with ten (10) (15)years of experience in a mid-size business or government organization and have served in a Chief Information Officer role or been involved in Information Technology leadership. This position will direct, plan, and manage the agencys Information Systems and Technology policies and procedures to assure the development and implementation of data processing, computer operations and related functions such as telecommunications, office systems, production, etc.
Executive Vice President / Chief Strategy Officer Beacon Credit UnionExecutive Vice President / Chief Strategy OfficerWabash, INFull timeMajor Duties and ResponsibilitiesDevelops, executes and supports the credit union's strategic plan, processes, and capabilities at the business and enterprise level, solidifying business cases for strategic initiatives and influencing others to embrace a broader vision of the organization's future with the goal of differentiating Beacon Credit Union as a premier leader in the marketplace. Leads activities related to new product development with respect to credit union programs and develops new business opportunities by leveraging contacts, such as finding important projects, ventures, potential targets and other partnership opportunities.
CHIEF CLINICAL OFFICER (CCO) – FULL TIME AMG SPECIALTY HOSPITAL - NORTHWEST INDIANACHIEF CLINICAL OFFICER (CCO) – FULL TIMECrown Point, INThe Chief Clinical Officer must have knowledge of current theoretical approaches to delivering nursing care and strategies for examining and applying relevant concepts and current leadership, management, and performance improvement concepts and the ability to participate in developing and implementing strategies to address opportunities for improving nursing care. In addition to market competitive pay rates and benefits in the Northwest Indiana market, you will have the opportunity to work for a company and leadership team which values employees as its greatest assets!
Probation Officer City of Indianapolis INProbation OfficerIndianapolis, INA Probation Officer serves at all times as an Officer of the Court and will be assigned a unit based on the needs of the department which include casework, presentence investigations/PDR writer, intake, and court team. 2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:67382b58-4d1a-4519-89d7-8453f91e19a1 .
Dual Credit Coordinator Stride IncDual Credit CoordinatorIN$54,000–$57,000 / yearThe mission of Indiana Digital Learning School (INDLS) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level.
Division CFO Nucor CorporationDivision CFOWaterloo, IndianaAs a member of the leadership team this role will collaborate with the NIPG management teams to ensure alignment while combining market understanding, customer insight, and product vision into strategies that drive value for both the division and broader product group. This role is expected to actively lead, mentor, and develop a highly-functioning, cohesive team, as well as work to promote cross-departmental teamwork, alignment, and collaboration.
Treasury Management Officer CFBankTreasury Management OfficerCastleton, INActively participate in joint client and prospect calls and presentations with commercial lenders and branch sales officers to further business development and sales efforts; leads cash management discussions with clients and prospects, identifying and assessing client needs and challenges and communicating features/benefits of Bank programs, cash management products, and services. What you'll do: Achieve and exceed key objectives and goals in, business development, client retention, revenue growth, portfolio quality, fee income, cross-sales, referrals, client satisfaction, and knowledge of comprehensive cash management solutions.
Facility Chief Financial Officer Neuropsychiatric HospitalsFacility Chief Financial OfficerCrown Point, IndianaFull timeRoutinely review revenue cycle metrics to identify and address issues affecting overall performance to include: timely collection of accounts receivable, limiting uncompensated care and achieving goals for cash collections and AR days to reduce bad debt and denials. Actively involved in Front End Revenue Cycle processes to include: completed insurance verification on 100% of patients, working with the financial counselors to ensure proper determination of patient portions and, approval of any discounts or charity for logging of upfront collections.
NewLending Officer HR Collaboration Group LLCLending OfficerSouth Bend, INFull timeBest practice Paid Time Off policies and paid holidaysAnd much more to motivated, results-oriented individuals who want to make a real difference in their community and roleWhat You'll Do: As the Lending Officer is responsible for developing, managing, and growing a portfolio of commercial and mortgage lending relationships while maintaining strong credit quality and delivering exceptional customer service. 8 hours within this timeframe) Typical Work Week: M-F; (Some events outside of normal work hour); 40 - 45 hours a week on average Direct Reports: None Travel: Approximately 30-50% local travel during work hours and some after hour events.
Treasury Sales Officer II - Global Payment Solutions - Healthcare and Technology (HTSRA) Bank of America CorpTreasury Sales Officer II - Global Payment Solutions - Healthcare and Technology (HTSRA)Indianapolis, IN$133,200–$235,000 / yearDesired Skills:B.S. or B.A. in finance, accounting, management, or another undergraduate degreeCertified Treasury Professional Certification (CTP) or equivalentMBA or EquivalentInternational banking experienceIntrinsic motivation for process improvementProven track record of prioritizing competing priorities and leading small groups while delegating tasksInclusive and Inspiring: Seeking motivating team players who value collaboration, hard work, and celebrating shared successAuthentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align with the work we are doing for our clients and in our communitiesInnovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quoConfident and Agile: Seeking strong, clear communicators who value giving and receiving feedback, easily build relationships, act decisively while being flexible and continuing to learn in the role. Ensures responsible revenue and balance sheet growth, profitability improvement, client calling and planning, portfolio development, pricing strategy, proposal responses, and leads client facing treasury presentationsPartners with bankers and product specialists across the enterprise to develop customized treasury solutions by identifying solutions based on client-focused cost and benefit analysis and bank-focused profitability analysisLeads pricing and negotiation discussions with the client for treasury management products to optimize relationship profitability and Year over Year (YoY) growthCoaches and mentors Treasury Analysts and works with Servicing and Implementation teams to support client needs and deliver solutions.
Campus Safety Officer - Full Time Bethel UniversityCampus Safety Officer - Full TimeMishawaka, INFull timeReport damage, malfunctions, faulty equipment or utilities, or any unusual, questionable, dangerous, or suspicious conditions, persons, or activities anywhere on campus, indoors or outdoors using proper reporting methodsInvestigating and reporting criminal activity/complaints and traffic accidentsMaintain and report all activities on a daily shift logRespond to requests for routine departmental services (lockouts, jump starts, safe-walk etc.); assist all persons to comply with Bethel University regulations and rules of conduct while on university property; apprehends or evicts violators from premisesActivate the Emergency Notification System (ENS) when needed. Duties include, but are not limited to:Patrol Bethel University property in various ways (foot, bicycle, or in an authorized vehicle) to maintain a visible physical presenceConduct regular checks and inspections to ensure building safety and security including doors, windows and gatesMonitor and assist with traffic flow as needed; issuing traffic and parking citations when appropriate.
Mortgage Loan Officer KeyCorpMortgage Loan OfficerCarmel, INThe Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
NewSpecial Assets Officer First Busey CorpSpecial Assets OfficerCarmel, IN$103,000–$134,000 / yearBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all associates (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS").
Court Security Officer-Sheriff Elkhart CountyCourt Security Officer-SheriffElkhart, INHIRING RATE: $28.98/hour- EXPERIENCED start at $30.14/hour(Candidates having 1 year + of service) will be credited for each full year as a law enforcement officer or corrections officer in the corrections wage schedule. Duties include, but not limited to: security screening, security patrols, control center monitoring, transports, preparing and filing reports, supervision of inmates at trials and other related functions.
Animal Control Officer City of Indianapolis INAnimal Control OfficerIndianapolis, INMust be knowledgeable in law enforcement information systems (IDACS/NCIC, JUSTIS, Tiburon), city geographies, police report writing, police radio procedures, codes, and skill in operation of issued equipment and weapons (e.g., tranquilizer gun, chemical spray, etc.) Must have keen computer skills in all systems reflected above and including EXCEL, Word, etc. Ability to effectively address hostile situations involving citizens Ability to handle all types of animals, including stray animals, animals with aggressive temperaments, and vicious animals.
Detention Officer City of Indianapolis INDetention OfficerIndianapolis, INTo provide custody of youth detained in the Marion County Juvenile Detention Center in a safe, secure, and humane atmosphere, and in such a manner as to ensure their day-by-day and moment-by-moment basic physical, emotional, and psychological safety. 2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:67382b58-4d1a-4519-89d7-8453f91e19a1 .
Loan Officer (Jr) Guild Mortgage CompanyLoan Officer (Jr)Clarksville, INReview CD to ensure fees and cash at closing are consistent with commitment to Customer: Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns. Build a referral base with lead sources; Self-generate new leads and maintain established referral sources and client lists.
Licensed Loan Officer Assistant CrossCountry MortgageLicensed Loan Officer AssistantMishawaka, IndianaThe Loan Partner is responsible for managing all incoming leads, supporting the Loan Officer through the pre‑approval process, maintaining accurate lead tracking, and delivering a high‑touch client experience from first contact through contract. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.
Mortgage Officer INOVA Federal Credit UnionMortgage OfficerELKHART, INThis is an exciting opportunity for an experienced mortgage professional who enjoys networking, building relationships, and generating their own business while helping individuals and families achieve their homeownership goals. As a Mortgage Loan Officer, you will be responsible for sourcing your own leads through community outreach, referral partnerships, networking events, and relationship-building activities.
SBL Business Development Officer First Merchants CorpSBL Business Development OfficerINManages all aspects of loan origination; including marketing and networking, document collection, financial analysis, and customer service in support of helping SBL achieve its growth goals. Work with prospective borrowers to collect required documents; organize and save documents per team protocols ensuring proper security measures of any sensitive or personally identifiable information.
Mortgage Loan Officer - Indiana Regions Financial CorpMortgage Loan Officer - IndianaFishers, INThe information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Establishes detailed marketing/business plan including names of potential and existing loan customers, realtors, builders, developers, etc and frequency of contact.
SBA Business Development Officer Merchants Bank of IndianaSBA Business Development OfficerCarmel, INRanked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. The SBA Business Development Officer?builds a customer base of new clients through prospecting, community involvement and proactive business development activities as well as networking and building centers of influence.
Community Reinvestment Act (CRA) Officer First Farmers Bank & Trust Company, Inc.Community Reinvestment Act (CRA) OfficerCarmel, INThis role ensures the Bank effectively meets the credit needs of its assessment areas, including low- and moderate-income (LMI) individuals and geographies, while maintaining compliance with applicable laws and regulations and supporting safe and sound operations. Position Summary: The CRA Officer is responsible for overseeing and administering First Farmers Bank & Trust's Community Reinvestment Act (CRA) Program in accordance with Regulation BB (12 CFR Part 228).
Commercial Loan Workout Officer Centier BankCommercial Loan Workout OfficerMerrillville, IndianaIndividuals in existing roles including commercial loan portfolio managers, commercial credit analysts, commercial small business lenders, SBA lenders, commercial loan reviewers, and commercial loan administrators are encouraged to apply. 2 to 3 years of prior commercial workout experience or a combination of prior commercial lending, credit underwriting, portfolio management, financial analysis, documentation, examination, audit, compliance, and SBA experience considered.
Business Development Officer (Remote- IL, WI , IN) Byline BankBusiness Development Officer (Remote- IL, WI , IN)INRemote$86,000–$130,000 / yearByline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Note to Recruitment Agencies and Third-Party Recruiters: Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place.
Executive Loan Officer (Indiana) Rocket Companies IncExecutive Loan Officer (Indiana)INBuild and maintain relationships with real estate agents, investment advisors, accountants, other professionals, friends, family and closed clients to market the Rocket brand and help homebuyers or homeowners obtain real estate financing that meets their personal and financial goals. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams.
Loan Officer Assistant Guild Mortgage CompanyLoan Officer AssistantCarmel, INThe Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, several activities related to assisting originators build complete loan files for submission. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Inventory Officer Greenwood PlazaInventory OfficerGreenwood, IndianaMinimum of Five (5) CSEC passes to include numeric subject; First Degree in Accounting, Logistics & Supply Chain Management, Business related field and/or ACCA/CAT certification will be considered an asset. In the role the employee will be responsible for coordinating and participating in a variety of inventory clerical duties involved in maintaining inventory records and associated accounting to ensure accurate records of stock on hand.
Mortgage Loan Officer Home Bank SBMortgage Loan OfficerMooresville, INFull timeOriginating investment quality mortgage loans (FHA, VA, conventional, non-conforming) by selling mortgage lending products and services to the realtor and home builder communities. JOB DESCRIPTIONSUMMARYThe mortgage loan officer is responsible for developing new business, structuring and the closing of mortgages, as well as maintain and servicing an existing portfolio.
Loan Officer Guild Holdings CompanyLoan OfficerPlainfield, IN$7.25–$12.02 / hourRegularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis.
Loan Officer (Jr) Guild Holdings CompanyLoan Officer (Jr)Clarksville, INReview CD to ensure fees and cash at closing are consistent with commitment to Customer: Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns. Build a referral base with lead sources; Self-generate new leads and maintain established referral sources and client lists.