NewLocal Contract School Services - Board Certified Behavioral Analyst (BCBA) - $48 per hour HonorVet TechnologiesLocal Contract School Services - Board Certified Behavioral Analyst (BCBA) - $48 per hourHendersonville, TNAs a Joint Commission-certified clinical staffing agency , we deliver unmatched expertise in placing top-tier healthcare professionals—RNs, LPNs/LVNs, CNAs/CMAs, and NPs—across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more. Founded in 2015, HonorVet Technologies stands as a Service-Disabled Veteran-Owned Small Business (SDVOSB) , proudly certified by NaVOBA and the U.S. Department of Veterans Affairs .
NewAnalyst, Quality Registered Nurse (RN) Exempt Highpoint Health - Sumner with Ascension Saint ThomasAnalyst, Quality Registered Nurse (RN) ExemptGallatin, TNOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Highpoint Health Sumner is a 167-bed hospital located in Gallatin, TN and is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier ® with acute care, rehabilitation, and behavioral health facilities from coast to coast.
NewPayroll Tax Analyst Vaco LLCPayroll Tax AnalystNashville, TN$27–$38.50 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The ideal candidate will bring strong payroll tax expertise, experience managing complex payroll processes across multiple states and facilities, and a collaborative mindset focused on continuous improvement and operational excellence.
Senior Contract Analyst - Remote Vanderbilt HealthSenior Contract Analyst - RemoteNashville, TNRemoteOur professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world.
Senior Contract Analyst - REMOTE Vanderbilt University Medical CenterSenior Contract Analyst - REMOTENashville, TNRemoteOur professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world.
NewContract Drafting Analyst, Business Analytics CVS Health CorpContract Drafting Analyst, Business AnalyticsTN$43,888–$102,081 / yearAnalyze recently approved policy and certificate form filings, determine what optional language needs to be supported, then load approved language into ePublishing. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Reclamations Analyst (Contract) Stride, Inc.Reclamations Analyst (Contract)Nashville, TennesseeWork with schools and teachers directly to reclaim computers; Process live inbound calls from auto dialer batch. The Reclamation Analyst is part of the Customer Support Operation team in the Enrollment Center, a diverse and fast-paced environment that serves our customers throughout their journey with K12.
Credit & Collections Analyst (Contract) Stride, Inc.Credit & Collections Analyst (Contract)Nashville, TennesseeThe ideal candidate has strong collections experience, excellent communication and negotiation skills, and is comfortable working across multiple systems including Excel, NetSuite, and Salesforce in a fast-paced environment. This role is responsible for student loan verifications and collections activities, including validating loan amounts, reconciling balances and monitoring overdue accounts for B2B and Workforce partners.
["Lead Contract Negotiator","Lead Contract Negotiator"] Oracle["Lead Contract Negotiator","Lead Contract Negotiator"]Nashville$91,400–$187,000 / yearOracle America is looking for a Lead Contracts Analyst (senior level team member) to support Technology Procurement by leading complex contract negotiations, with a focus on legal terms, in a fast-paced, dynamic environment supporting all of Oracle's technology requirements (SaaS, Software, Hardware, and Technology Professional Services) in North America. Manage complex contract negotiations that support a wide variety of internal business units (Oracle Cloud Infrastructure, NetSuite, Global Physical Security, Oracle Health, and more), for the categories of software and hardware master contracts (focus on Legal terms).
Director Contracts HCA Healthcare IncDirector ContractsNashville, TNCollaboration: Collaboration required with functional team throughout sourcing process: With legal staff on development and finalization of contract With financial analysts on assessing supplier proposals With board leads on meeting with advisory boards With contract analysts on product/price loading of awarded agreements With portfolio specialists and communications on contract launch/implementation With account management in their customer-facing duties related to the portfolio With customers and their supply chain/executive leadership Financial & Operational Goals: Meet/exceed financial & operational goals in the annual contracting plan. Includes, but not limited to: Interpret of Supplier SEC filings, annual reports, or analyst reports Discuss future product pipelines with suppliers Review current or future technology, including representation of HealthTrust at supplier and/or provider site-visits Investigate new supplier entrants to market Understand the multi-business unit supplier and how they will leverage their capabilities Strategy Development, Validation, and Risk Mitigation: Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives.
Senior Contract Manager Sterling Inspired Staffing.Senior Contract ManagerNashville, TennesseeThis position will serve as a lead on the Purchased Services sourcing team as a subject matter expert in the area of healthcare services contracting and as a contract negotiator and program manager to help support HealthTrust members in achieving savings from purchased services national agreements and aggregated sourcing events. The Manager is responsible for managing assigned National agreement projects, including the completion and timely execution of assigned contracts to members that delivery high quality services and cost savings.
Lead Contract Negotiator Oracle CorpLead Contract NegotiatorNashville, TN$91,400–$187,000 / yearOracle America is looking for a Lead Contracts Analyst (senior level team member) to support Technology Procurement by leading complex contract negotiations, with a focus on legal terms, in a fast-paced, dynamic environment supporting all of Oracle''s technology requirements (SaaS, Software, Hardware, and Technology Professional Services) in North America. Responsibilities for this role include: Manage complex contract negotiations that support a wide variety of internal business units (Oracle Cloud Infrastructure, NetSuite, Global Physical Security, Oracle Health, and more), for the categories of software and hardware master contracts (focus on Legal terms).
Underpayment Analyst, Denials - Zero Balance (REMOTE) EnableComp LLCUnderpayment Analyst, Denials - Zero Balance (REMOTE)Franklin, TNRemoteEnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes.
Resolution Analyst, Denials (REMOTE) EnableComp LLCResolution Analyst, Denials (REMOTE)Franklin, TNRemoteEnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes.
Specialist, Contracts and Procurement Management Deloitte Touche Tohmatsu LtdSpecialist, Contracts and Procurement ManagementNashville, TN$60,000–$110,500 / yearAs a Specialist, Contracts and Procurement Management on the Contracts Operations team, you will be responsible for: Managing complex contract types, including firm-fixed-price (FFP), time-and-materials (T&M), cost-plus-fixed-fee (CPFF), indefinite delivery/indefinite quantity (IDIQ), blanket purchase agreements (BPAs), subcontracts, consulting agreements, state and local government contracts, and international agreements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Vendor Relationship Analyst CereCoreVendor Relationship AnalystNashville, TNThe Vendor Relationship Analyst is responsible for supporting the execution of the vendor strategy by managing day-to-day coordination with labor vendors across business units. Manage vendor relationships and ensure effective engagement (SOWs, global vendor coordination).
Product Owner Contracting HCA HealthcareProduct Owner ContractingBrentwood, TNThey will work closely with HBS operations leadership to understand complex business needs and utilize AI in a hyper-agile framework to rapidly prototype and iterate solutions before leading application and data engineers to develop and operationalize the solution. HCA Healthcare Hospital Based Services (HBS) delivers comprehensive clinical and operational support across emergency medicine, hospital medicine, and a wide range of physician-led specialties, pathology, anesthesia, intensivist, and laboratory services.
Sr. Analyst, Indirect Procurement Tractor Supply CoSr. Analyst, Indirect ProcurementBrentwood, TNEducation: Bachelor's degree from an accredited college or university in Finance, Supply Chain Management, Information Technology, Business Administration, Project Management or a related field is required. Work with internal customers and partners such as legal and stakeholders, to optimally structure contracts, and schedule regular meetings with internal requestors to review expiring contracts and investigate renewal options for cost savings opportunities.
NewPayor Pricing Analyst (BioPlus) Elevance Health IncPayor Pricing Analyst (BioPlus)Nashville, TNMinimum Requirements: Requires a BA/BS in Finance, Economics, Healthcare Administration, or a related field and a minimum of 3 years of experience in healthcare reimbursement, pricing, specialty pharmacy, infusion services, payor contracting, or financial analytics; or any combination of education and experience which would provide an equivalent background. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Sales Analyst Bimbo CanadaSales AnalystLaVergne, TN$56,500–$73,400 / yearPosition Summary: The Analyst Sales is responsible for providing Pricing support, Item Set-up, Maintenance & Management and researching and solving SBT/Missing Scans issues to support to the National Customer Team. This position will be responsible for maintaining pricing accuracy in internal and external systems and provide data and analytical support to ensure SBT related and other major corporate selling activities are executed.
NewSubrogation Analyst Elevance Health IncSubrogation AnalystNashville, TNWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Minimum Requirements: Requires minimum of 2 years of experience in Third Party Liability or Workers Compensation subrogation or related field; or any combination of education and/or experience, which would provide an equivalent background.
PROCUREMENT SYSTEMS ANALYST - 79570 State of TennesseePROCUREMENT SYSTEMS ANALYST - 79570Nashville, TNRemoteIn this role, you will support State procurement professionals and suppliers by troubleshooting system issues, maintaining procurement system data, developing training resources, managing procurement technology platforms, and identifying opportunities to improve business processes through automation and emerging technologies. This position is part of the CPO Systems Team, which serves as the functional support team for the State's enterprise procurement solutions, manages item catalogs, maintains the division's internal and external websites, and supports continuous improvement initiatives across procurement operations.
Financial Analyst Discovery Land CompanyFinancial AnalystNashville, TennesseeSet on 980 acres, Troubadour features 375 residences; an 18-hole Tom Fazio-designed championship golf course; a multi-sport complex; an organic farm and world-class restaurants; private recording studios; music venues; and wellness facilities. • Responsible for preparing the monthly investor report, which includes aggregating necessary financial information and preparing analytical commentary, soliciting and incorporating review comments from key project leaders, and assisting with the distribution of the report and preparation for monthly investor presentations on reported materials.
Senior Product Analyst, MEDITECH Expanse CereCoreSenior Product Analyst, MEDITECH ExpanseNashville, TNThis role collaborates with leaders, product owners, analysts, project managers, clinicians, and technical solution providers to support the implementation, optimization, and ongoing operations for MEDITECH Expanse. Evaluates clinical and operational workflows to determine whether issues stem from system behavior or workflow non-compliance, and provides clear guidance accordingly.
MEDITECH Analyst - Expanse Testing CereCoreMEDITECH Analyst - Expanse TestingNashville, TNThis role will also collaborate with various leaders, product owners, analysts, project managers, and technical solution providers across the enterprise to deliver on business needs related support of the EHR. The Senior Product Analyst will be accountable for the coordination of designated work efforts, escalation of issues, and support of associated areas to ensure a successful EHR implementation and ongoing operations.
NewSenior Compliance Analyst HCA HealthcareSenior Compliance AnalystNashville, TNWorks collaboratively with the WFD COE team, HCA functional areas, and legal counsel to identify and escalate potential compliance issues pertaining to workforce grants, contracts, and MOUs. The Senior Compliance Analyst supports the Workforce Development Center of Excellence (WFD COE) by developing and maintaining policies and procedures for program operations and grant compliance with federal, state, and local regulations.
NewPurchasing Analyst Blevins IncPurchasing AnalystNashville, TNFull timeDuties also include generating supplier forecasts, develop purchase plans, monitor critical raw materials, and keep abreast of economic trends to assist in making informed purchasing decisions. Analyze economic order quantities to support inventory investment to maximize ROI.Produce data to aid with negotiating improved contracts with existing suppliers.
SR ANALYST REVENUE ANALYTICS Envision Healthcare CorpSR ANALYST REVENUE ANALYTICSNashville, TNThis role transforms clinical and financial data into actionable insights, supports contract and reimbursement-related analysis, and partners cross‑functionally to identify revenue optimization opportunitiesgroup focused on delivering high-quality care to patients when and where they need it most. Company Overview: Envision Healthcare is a leading national medical The Senior Analyst, Revenue Analytics is responsible for conducting complex patient revenue analyses, executing rate calculations, and supporting budgeting and forecasting processes.
NewPayor Pricing Analyst (Bioplus) Elevance HealthPayor Pricing Analyst (Bioplus)Nashville, TNMinimum Requirements: Requires a BA/BS in Finance, Economics, Healthcare Administration, or a related field and a minimum of 3 years of experience in healthcare reimbursement, pricing, specialty pharmacy, infusion services, payor contracting, or financial analytics; or any combination of education and experience which would provide an equivalent background. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Power BI Business Analyst Wood Personnel ServicesPower BI Business AnalystLebanon, TNThis role will serve as the primary liaison between North American business users and an international Business Intelligence team, helping drive adoption of new Power BI dashboards, coordinate user feedback, and support the transition from legacy reporting platforms. The ideal candidate will have a strong Business Analyst or Change Management background, experience supporting Business Intelligence initiatives, and the ability to work effectively with both technical and non-technical stakeholders.
NewBusiness Analyst Crossfire Consulting CorporationBusiness AnalystNashville, TNThis role supports enhancements, maintenance, and integrations for the Hospital Reporting Tracking System (HRTS), including coordination of US SAFR implementation with hospitals and business partners. The selected candidate will be subject to required background verification, including applicable county, statewide, federal, sex offender registry, national criminal record, and Global Watch searches.
Healthcare Business Analyst Crescens Inc.Healthcare Business AnalystNashville, TNIn addition, the Business Unit Analyst coordinates with hospitals and business partners to support the implementation and ongoing integration of US SAFR with HRTS, ensuring business processes, data exchanges, and system functionality meet operational and regulatory requirements. The analyst works closely with business units to understand operational needs, translate those needs into actionable user stories and acceptance criteria, and manage work items through Azure DevOps.
Business Analyst Sr Level Generis Tek Inc.Business Analyst Sr LevelNashville, TN$35–$41 / hourIn addition, the Business Unit Analyst coordinates with hospitals and business partners to support the implementation and ongoing integration of US SAFR with HRTS, ensuring business processes, data exchanges, and system functionality meet operational and regulatory requirements. The analyst participates in solution design, testing, user acceptance activities, training, and post-implementation support while promoting continuous process improvement and effective communication between business and technical teams.
Computer Systems Analyst 1 Rezult GroupComputer Systems Analyst 1TNApplicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Rezult Group will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) . We are seeking a motivated Entry-Level Computer Systems Analyst to support business and operational systems within a dynamic Vegetation Management utility services environment.
NewSubrogation Analyst Elevance HealthSubrogation AnalystNashville, TNWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Minimum Requirements: Requires minimum of 2 years of experience in Third Party Liability or Workers Compensation subrogation or related field; or any combination of education and/or experience, which would provide an equivalent background.
Analyst, Strategic Finance ArchWell HealthAnalyst, Strategic FinanceNashville, TNRequired Skills/Abilities: Advanced proficiency in Microsoft Excel with SQL and PowerBI experience highly preferredFinancial and business acumen, problem-solving, and analytical skills with keen attention to detail and accuracyProactive initiative in exploring and discovering opportunities to improve company performance through data analysis. Research healthcare delivery topics, analyze data, present results, and recommend solutions to address business challenges by applying critical-thinking skills and healthcare experience/expertise.
NewFinancial Analyst Premise Health Holding CorpFinancial AnalystNashville, TNThis position will support the senior financial analyst/manager and regional internal partners in many different functions of financial analysis such as pricing, budgeting, reporting, and implementations. Experience with Microsoft Office products (Word, Access, PowerPoint, and advanced skill level in Excel) and preferably some SQL experience.
Underpayment Analyst, Denials - Zero Balance (REMOTE) EnableCompUnderpayment Analyst, Denials - Zero Balance (REMOTE)United States - Remote, TennesseeRemoteEnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM Position Summary The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer. Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement.
Resolution Analyst, Denials (REMOTE) EnableCompResolution Analyst, Denials (REMOTE)United States - Remote, TennesseeRemoteEnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM Position Summary The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer. Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement.
Sr Analyst, Retail Media Activation & Reporting Tractor SupplySr Analyst, Retail Media Activation & ReportingBrentwood, TNThis role serves as a key operator between Retail Media, Sales, Marketing, agency partners, platform partners, and internal stakeholders to ensure contracted briefs are launched accurately, campaigns pace appropriately, reporting tells a clear performance story, and execution aligns with advertiser commitments. Work cross-functionally with Sales, Account Management, Marketing, Analytics, IT, Finance, agency partners, and platform vendors to improve execution accuracy, reporting quality, and operational workflows.
Analyst, Strategic Finance ArchWell Health LLCAnalyst, Strategic FinanceNashville, TNResearch healthcare delivery topics, analyze data, present results, and recommend solutions to address business challenges by applying critical-thinking skills and healthcare experience/expertise. Collaborate cross-functionally with finance, accounting, operations, medical economics, contracting, and other departments to provide transparency into results, develop improvement strategies, and enable financial and operational success.
Financial Analyst HireRightFinancial AnalystNashville, TennesseeFull timeOverview: The Financial Analyst will play a critical role in managing the financial planning, analysis, and reporting processes for corporate expenses, labor and headcount, and data cost tracking within a highly transactional and complex background screening business. Manage tracking and forecasting of data costs (e.g., third-party data provider expenses, transaction-based fees, and licensing costs).
NewSenior Financial Analyst HireRightSenior Financial AnalystNashville, TennesseeFull timeOverview: The Senior Financial Analyst will play a critical role in managing the financial planning, analysis, and reporting processes for corporate expenses, labor and headcount, and data cost tracking within a highly transactional and complex background screening business. Manage tracking and forecasting of data costs (e.g., third-party data provider expenses, transaction-based fees, and licensing costs).
Sr. Pricing & Deal Desk Analyst Accendra Health IncSr. Pricing & Deal Desk AnalystNashville, TN$90,000–$110,000 / yearYou will use your passion for data curiosity and advanced financial modeling skills to build out and maintain pricing tools, RFP responses, and financial authority approval matrices for price actions that come through to you via our CRM: SFDC / Salesforce request. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Senior Financial Analyst Wellpath IncSenior Financial AnalystFranklin, TNTuition Assistance and dependent Scholarships• Employee Assistance Program (EAP) including free counseling and health coaching• Company paid life insurance• Tax free Health Spending Accounts (HSA)• Wellness program featuring fitness memberships and product discounts• Preferred banking partnership and discounted rates for home and auto loans. Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
Legal Analyst Tractor Supply CoLegal AnalystBrentwood, TNRespond to routine inquiries regarding legal process, matter status, requested documentation, and next steps, and communicate attorney-approved guidance and requests in a clear and professional manner, coordinating with attorneys on matters involving legal interpretation, escalations, disputes, or agency communications. This role is responsible for supporting the Legal team's Merchandising and Marketing practice through legal and factual research, coordination of legal intake, preparation of attorney-ready summaries and draft materials, and facilitation of communications with internal business partners, outside parties, and regulatory agencies.
Order Control Analyst Marriott International IncOrder Control AnalystNashville, TNProvide ad hoc analysis and project support as is necessary to include (but not limited to) local business sourcing: local procurement valuation analysis, seasonal trend analysis for the property, monitoring of various purchasing metrics, utilization of the database queries and reports to assist property management in identifying various cost containment opportunities via spend analysis, and local contract management. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Procurement Analyst AllianceBernstein Holding LPProcurement AnalystNashville, TNAligned under the Office of the COO, this role will play a key part in coordinating procurement initiatives, supporting the firmwide rollout and ongoing enhancement of the Contract Lifecycle Management (CLM) platform (Onit), and developing reporting and tools to strengthen procurement governance. We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe.
Senior Analyst - Provider Partnerships Monogram HealthSenior Analyst - Provider PartnershipsBrentwood, TennesseeMonogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health’s Senior Analyst, Provider Partnerships serves as a critical contributor to the growth, optimization, and ongoing management of Monogram’s provider network in alignment with the organization’s provider partnership strategy.
NewWorkforce Management Analyst Tailored ManagementWorkforce Management AnalystNashville, TNRemote$26 / hourThe Workforce Management Real Time Analyst supports internal operations through comprehensive workforce management, capacity planning, and real-time execution. Schedule Maintenance: Maintain and optimize agent schedules using workforce management (WFM) platforms and advanced Excel models.