NewAnalyst, Business Support Southern CoAnalyst, Business SupportForest Park, GAThe Power Delivery Business Support Team plays a critical role in supporting the administrative, financial, and technology functions associated with the construction of Georgia Power transmission and distribution assets including, but not limited to, Transmission Construction, GRID, Distribution Construction, Network Underground, Make Ready, Asset Management, and Centralized Engineering. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services.
Renewables Project Engineer / Engineering Analyst Southern CoRenewables Project Engineer / Engineering AnalystAtlanta, GA$76,765–$145,934 / yearThe company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Improve fleet reliability and performance: Provide technical support for operational issues, lead root cause investigations for major events and equipment failures, and implement practical solutions that improve availability, reliability, and long-term asset performance.
Case Processing Analyst - Initial Vetting Principle Choice Solutions LLCCase Processing Analyst - Initial VettingAtlanta, GARemoteThe position may utilize Government Furnished Equipment (GFE), Virtual Desktop Infrastructure (VDI), VPN connectivity, workflow management applications, document repositories, and personnel vetting processing systems PHYSICAL REQUIREMENTS Must be able to lift and carry up to 20 pounds. KNOWLEDGE & EXPERIENCE Must possess or be able to obtain and maintain an active security clearance including favorable adjudication of a personnel vetting investigation, a Common Access Card (CAC) for network and facility access, and enrollment in the Continuous Vetting (CV) program.
Project Analyst II HNTB CorpProject Analyst IIAtlanta, GAThe Project Analyst acts as the primary financial advisor throughout the project lifecycle, ensuring success in areas such as contracting, compensation and payment terms, workplan/project management system alignment, budgets, cost controls, revenue recognition, and cash and invoice management. Intermediate data analysis skills, able to accurately analyze and interpret data to draw conclusions using tools such as Excel, HNTB's enterprise reporting system, and HNTB's project management system.
Analyst, (Sr.) Renewable Gas Southern CoAnalyst, (Sr.) Renewable GasAtlanta, GAThe company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. This position will be responsible for providing project management leadership, financial and technical support in the planning, siting, development, and deployment of renewable natural gas (RNG) assets in support of Southern Company Gas's regulated and commercial businesses.
Case Processing Analyst - Continuous Vetting Principle Choice Solutions LLCCase Processing Analyst - Continuous VettingAtlanta, GARemoteFull timeKNOWLEDGE & EXPERIENCE Must possess or be able to obtain and maintain an active security clearance including favorable adjudication of a personnel vetting investigation, a Common Access Card (CAC) for network and facility access, and enrollment in the Continuous Vetting (CV) program. For validated CV alerts, generate CV Reports on subjects deemed to have relevant and actionable information, and distribute those CV Reports to personnel security specialists, CI, Insider Threat, and/or other necessary parties for action.
Procurement Analyst Specialty Building Products IncProcurement AnalystDuluth, GASpecialty Building Products is currently looking for a Procurement Analyst to support category management, strategic sourcing, and procurement reporting as part of SBPs corporate procurement organization. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales, OrePac, and Amerhart.
Corporate Paralegal/Risk Analyst CRB Group, Inc.Corporate Paralegal/Risk AnalystAtlanta, GACRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities.
Junior Procurement Analyst DIGIOFFICEJunior Procurement AnalystJohns Creek, GAFull timeThis role provides hands-on exposure to invoice management, spend analysis, vendor coordination, and procurement reporting across technology categories including hardware, software, telecom, and professional services. DigiOffice is seeking a detail-oriented, analytically driven Junior Procurement Analyst to support IT procurement operations in a fast-paced enterprise environment.
1703 - Computer Systems Analyst III Sigma Defense1703 - Computer Systems Analyst IIIPerry, GA$90,000–$130,000 / yearKnowledge of state-of-the-art storage and retrieval methods is required as well as the ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. Assess the suitability of information systems in terms of their intended outcomes and liaise with end users, hardware/software vendors, and programmers in order to achieve these outcomes.
Senior Geospatial Analyst PRESCIENT EDGE CORPORATIONSenior Geospatial AnalystAugusta, GAExperience in coordination and collaboration with industry counterparts on technical projects, software and service assessment, and other related subject material. Experience using and managing spatial relational databases including Oracle, MSSQL, or PostGreSQL/PostGIS.
UKG Pro Reporting Analyst Diverse Lynx, LLCUKG Pro Reporting AnalystAtlanta, GAThe ideal candidate will have strong expertise in UKG reporting tools, HR data analysis, and stakeholder management, with the ability to translate business requirements into meaningful insights and reporting solutions. We are seeking an experienced UKG Pro Reporting Analyst to support the design, development, maintenance, and optimization of reports, dashboards, and analytics within the UKG HCM platform.
Senior Market Research Analyst Regency Centers CorpSenior Market Research AnalystAtlanta, GA$66,000–$86,000 / yearThis person will create high quality maps and prepare reports to aide both Investment and Operations officers in making business decisions, including but not limited to researching potential new markets, trade areas and growth opportunities primarily for our East and Southeast regions. What You'll Be Doing: Working with Market Research to independently create high quality cartographic collateral and reports to include strategic planning/market penetration mapping as well as site and market analysis.
Mid. Imagery Analyst PRESCIENT EDGE CORPORATIONMid. Imagery AnalystAugusta, GAExperience with tradecraft and publication and ability to coordinate and support cross-community meetings and working groups, assimilate large volumes of information, and independently produce written reports. Extensive experience supporting decision making and special projects on integration issues, including the preparation, production, and coordination of written products and briefings for senior stakeholders.
Senior Imagery Analyst PRESCIENT EDGE CORPORATIONSenior Imagery AnalystAugusta, GAExperience with tradecraft and publication and ability to coordinate and support cross-community meetings and working groups, assimilate large volumes of information, and independently produce written reports. Extensive experience supporting decision making and special projects on integration issues, including the preparation, production, and coordination of written products and briefings for senior stakeholders.
Cybersecurity Engineer / Information Security Analyst (InfoSec) Corework StaffingCybersecurity Engineer / Information Security Analyst (InfoSec)Atlanta, GeorgiaOverview : We are seeking a highly skilled Cybersecurity Engineer / Information Security Analyst to protect organizational systems, networks, applications, and data from cyber threats. This role focuses on identifying vulnerabilities, monitoring security events, responding to incidents, and implementing robust security controls to ensure confidentiality, integrity, and availability of information systems.
Pega Business Analyst Diverse Lynx, LLCPega Business AnalystGAStrong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders. Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.
Expert Imagery Analyst PRESCIENT EDGE CORPORATIONExpert Imagery AnalystAugusta, GAExpert knowledge of the full spectrum of US GOV and commercial satellite capabilities, including tasking and collection processes and protocols. Description: College degree must be in a relevant field such as remote sensing, Geospatial sciences, Relevant STEM field, or political science.
SME- Geospatial Analyst PRESCIENT EDGE CORPORATIONSME- Geospatial AnalystAugusta, GADemonstrated experience using geospatial Python, R, SAS, Java or other coding languages to deliver custom geoprocessing and analytical workflows. Description: College degree must be in Geospatial Information & Services (GIS), Geomatics, Geospatial Sciences, or related field.
Risk Management Analyst Visa Technology and Operations LLCRisk Management AnalystAtlanta, GA$89,200–$138,600 / yearDemonstrated ability to communicate complex issues in a clear, concise and impactful way – turning research and raw data into hard numbers into compelling stories and useful strategic insights to a variety of stakeholders. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
NewContract Forester Atlas Field ServicesContract ForesterJonesboro, GA, GAPrimary functions require sufficient physical ability and mobility to work in a field environment: walk, stand, sit, and operate a motor vehicle for prolonged periods of time; frequently stoop, bend, kneel, crouch, run, crawl, climb, reach, twist, grasp and make repetitive hand movements in the performance of daily duties; carry, push and/or pull light to moderate amounts of weight (5 to 10 lbs.); operate assigned equipment and vehicles; see and hear in normal range with or without correction; verbally communicate to exchange information with public; operate assigned field equipment, including handheld computer, range finder, water backpack, shovel, and traffic cone. • Work alone in an outdoor field environment; vehicle and foot patrol of utility power lines; remote locations as well as urban, city environment; physical demands and travel from site to site, including walking/hiking on various surfaces including flat, dry, wet, slippery, uneven, rough, steep terrain, hills, and slopes; exposure to noise, dust, grease, and all types of weather and temperature conditions; exposure to hazardous traffic conditions.
Accounts Payable Analyst Augusta UniversityAccounts Payable AnalystAugusta, GAThe Controllers Division Missions are: Account for all financial resources and provide advice to administrators, faculty, and students to support the Universitys overall mission of instruction, research, and healthcare services; Manage the investment of all University funds to ensure maximization return on investments; Receive and deposit all funds due to the University in a timely manner; Ensure compliance with both internal and external regulations, policies and procedures; Maintain and process the University payroll, accounts payable, and travel disbursements efficiently, accurately, and timely; Prepare financial and statistical information to the University management, federal and state agencies, and other interested parties; Maintain the Universitys accounting and financial reporting systems. Augusta Universitys distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
IT Business Analyst ICFIT Business AnalystAtlanta, GeorgiaPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.
NewAnti-Money Laundering (AML) Quality Control Analyst OsaicAnti-Money Laundering (AML) Quality Control AnalystAtlanta, GA$65,000–$75,000 / yearWe celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Knowledge of the retail brokerage business, fee-based advisory business and common investment products including, but not limited to, mutual funds, variable annuities, alternative investments, stocks, and bonds.
Jr. QA Analyst in Atlanta GA Hybrid Syntricate Technologies IncJr. QA Analyst in Atlanta GA HybridAtlanta, GASkills in System testing, parallel/comparative testing, QA testing, performance and load testing, regression testing, security testing, business continuity/disaster recovery testing, post-go-live testing/validation. Skills:SkillRequired / DesiredAmountof ExperienceExpertise RatingMove[ ]Bachelor's Degree in Computer Science, a related field or equivalent work experienceRequiredYears[ ]At least Five (5) years of experience with testing in software development projects.
Business Analyst CONTACT GOVERNMENT SERVICESBusiness AnalystAtlanta, GA$60,000–$110,000 / yearDevelop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Senior Discovery Business and System Analyst Top Secret Clearance Required Contact Government Services LLCSenior Discovery Business and System Analyst Top Secret Clearance RequiredAtlanta, GA$118,984.50–$171,866.50 / yearContractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects. The Contractor shall provide business and IT systems analysis support to include but not limited to the following activities: Contractor shall document and manage new and existing business processes in order to facilitate training analysis and redesign.
Senior FOIA Analyst Contact Government Services LLCSenior FOIA AnalystAtlanta, GAFor the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. • Communicate and initiate negotiations with requesters, FOIA staff sponsors, or regulated industry representatives and contractors pertaining to records requested and associated information to be released.
FOIA Analyst Contact Government Services LLCFOIA AnalystAtlanta, GA$75,000–$125,000 / yearCommunicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Senior Foia Analyst CONTACT GOVERNMENT SERVICESSenior Foia AnalystAtlanta, GA$84,177.60–$121,589.87 / yearCommunicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICESDiscovery Business And System Analyst (Top Secret Clearance Required)Atlanta, GA$92,543.50–$125,594.75 / yearSkills and attributes for success: The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
SQL DBA / Systems Analyst CONTACT GOVERNMENT SERVICESSQL DBA / Systems AnalystAtlanta, GA$89,301.33–$114,816 / yearLeading user acceptance testing efforts and validating the rollout of new software upgrades; and integrating legal systems to improve efficiencies by creating scripts and advanced queries and introducing automated workflow concepts. Qualifications: Undergraduate degree (or equivalent) with five years of professional experience, including four years performing tasks related to ESI Processing or upgrading and integrating technical systems.
Senior Relativity Archiving Analyst CONTACT GOVERNMENT SERVICESSenior Relativity Archiving AnalystAtlanta, GA$96,096–$138,805.33 / yearFor the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Relativity Archiving Analyst Contact Government Services LLCRelativity Archiving AnalystAtlanta, GAFor the past seven years weve been growing our government contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work. Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
Discovery Business and System Analyst Top Secret Clearance Required Contact Government Services LLCDiscovery Business and System Analyst Top Secret Clearance RequiredAtlanta, GA$54,925.50–$125,594.75 / yearContractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects. Skills and attributes for success: The Contractor shall provide business and IT systems analysis support to include but not limited to the following activities: • Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign.
SQL DBA Systems Analyst Contact Government Services LLCSQL DBA Systems AnalystAtlanta, GADesigning and implementing action plans to upgrade new litigation support tools within established environments by participating in Change Control Board Meetings.- Leading user acceptance testing efforts and validating the rollout of new software upgrades and integrating legal systems to improve efficiencies by creating scripts and advanced queries and introducing automated workflow concepts.- SQL DBA Systems AnalystAtlanta GA Remote Hybrid Charlotte NCInformation Technology Full Time Hybrid Hybridapply for this jobSQL DBA Systems AnalystEmployment Type Full Time Mid-levelDepartment Information TechnologyCGS is seeking a SQL DBA Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
Business Analyst Contact Government Services LLCBusiness AnalystAtlanta, GA$110,000–$150,000 / yearExperience supporting DHS HQ or other US Federal Agencies • Experience tracking and reporting project or program delivery progress and budget execution • Experience developing project briefs and reports for non-technical audiences • Knowledge of the federal acquisition lifecycle • Familiarity with Business Intelligence and Data Analytics • Project Management, Agile, and/or Cyber Certifications (PMP, ACP, CSM, SAFe, CISM). • Develop and implement a deep understanding of Microsoft and Atlassian products and services, Teams, SharePoint, Visio, Jira, Confluence, to translate complex product information into simple, polished, and engaging content.
Senior Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICESSenior Discovery Business And System Analyst (Top Secret Clearance Required)Atlanta, GA$118,984.50–$171,866.50 / yearSkills and attributes for success: The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Relativity Archiving Analyst CONTACT GOVERNMENT SERVICESRelativity Archiving AnalystAtlanta, GA$74,741.33–$101,434.66 / yearFor the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Senior Relativity Archiving Analyst Contact Government Services LLCSenior Relativity Archiving AnalystAtlanta, GAJoin our team and become part of meaningful government innovationExplore additional job opportunities with CGS on our Job Boardhttpscgsfederal.comjoin-our-teamFor more information about CGS please visit httpswww.cgsfederal.com or contactEmailemailprotectedCJ96096 - 138805.33 a yearWe may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. Senior Relativity Archiving AnalystAtlanta GA Hybrid Remote Charlotte NCeDiscovery Full Time Hybrid Hybridapply for this jobSenior Relativity Archiving AnalystEmployment Type Full-Time ExperiencedDepartmentInformation TechnologyCGS is seeking a Senior Relativity Archiving Analyst who will be responsible for vetting Relativity workspaces and file share folders and archiving or purging them.
Project Analyst, PMO & Project Controls-McDonough GA Nexus Circular LLCProject Analyst, PMO & Project Controls-McDonough GAAtlanta, GAAligned with global partners who seek proven scalable solutions to meet ambitious plastic circularity goals, Nexus Circular is rapidly expanding its innovation footprint worldwide, moving decisively to address the complex challenges of plastics accumulation in the environment. In the near term, this role will play a key part in supporting the 6B project, ensuring alignment across disciplines and enabling leadership to make informed, data-driven decisions.
Junior Business Data Analyst (Remote) Recruit MonitorJunior Business Data Analyst (Remote)Atlanta, GeorgiaRemoteCreate, maintain, and support the distribution of applicable project-related artifacts including requirement documents, user stories, source to target mapping document, System User Guides, Operations Manuals, and Interface Control Documents. The Integrated Data Repository (IDR) is a high-volume data warehouse integrating Parts A, B, C, D, and DME claims, beneficiary and provider data sources, along with ancillary data such as contract information, risk scores, and many others.
Information Security Analyst ComtechInformation Security AnalystAtlanta, GeorgiaFamiliarity with IRS Publication 1075, NIST SP 800-53 Privacy Controls, NIST SP 800-63 Digital Identity Guidelines, NIST SP 800-88 Guidelines for Media Sanitization, NIST SP 800-18 System Security Plans (SSP), NIST SP 800-52, FIPS-140, NIST SP 800-61, NIST SP 800-83, other NIST SP Guidelines, etc., knowledge of NIST Frameworks, FISMA, CIS Controls, and the Criminal Justice Information Services Policy. While your path in the Office of Information Security will be unique in protecting the Agencys assets, your journey will help the Department achieve our goal of becoming the most efficient and accessible tax administrator in the country.
Business Analyst Pyramid, IncBusiness AnalystAtlanta, GA$45–$50 / hourFull timeOur client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. This is a 12+ Months Contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid).
GCP- IAM Operations Analyst Pyramid, IncGCP- IAM Operations AnalystAtlanta, GA$65–$70 / hourFull timeBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions.
TECHNOLOGY ANALYST Pyramid, IncTECHNOLOGY ANALYSTAlpharetta, GAFull timeJob ID: 18-50745 Key Requirements and Technology Experience: Good knowledge of J2EE & executed projects using Java/J2EE. Automate build set up using Jenkins tools and source control maintenance using GitHub.
Quality Assurance Analyst Pyramid, IncQuality Assurance AnalystAlpharetta, GAFull timePlease review the job description below: Job ID: 18-03852 Key Responsibilities/ Key Requirements and Technology Experience: Consultant should be able to do manual testing as well as automated testing using selenium tool for a complex application Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs Thoroughly tests software to ensure proper operations, documents all problems and works to resolve them Responsible for insuring software releases and documentation meet requirements, are installed correctly, and execute with quality Responsible for creating and executing regression testing, test plans, and performing the builds of applications Assemble and build software projects and installation packages Communicate with customers regarding installation issues and software defects Perform quality assurance testing for MFS applications BA/BS in Computer Science or equivalent experience preferred Experience of reporting tools / reports testing Crystal Reports, Business Object, advanced SQL usage Experience of UNIX servers Full awareness of OS and variety of commands, ability to read and test UNIX shell scripts Telecom business knowledge. 1-5 years of experience Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions.
Risk Analyst -Customer Support Pyramid, IncRisk Analyst -Customer SupportAtlanta, GA$25–$31.70 / hourFull timeResponsibilities: Handle high-stakes inbound calls from frustrated/upset customers Provide answers and resolutions on the spot during calls Work across variety of risk operation scenarios (fraud-focused, financial risk-focused) Serve as both the face/voice of risk operations AND resolve customer issues while on call Use available resources to find answers and resolve issues in real-time Handle approximately 3 calls per hour (20 minutes average per call) Primary function: Take inbound phone calls Training Schedule: To be followed up by Lindsay Previous training: 6 weeks, 5 days/week onsite during training Previous production schedule: Hybrid 3 days/week onsite (to be confirmed if unchanged) Schedule Flexibility: CRITICAL requirement Shifts based on business need and can change after onboarding Weekend work required: Tuesday-Saturday OR Saturday-Wednesday shifts possible Evening shifts: Up to 8:00-9:00 PM EST Earliest start: 8:30 AM EST (rare - majority start 9:00 AM, 9:30 AM, 10:30 AM, 11:30 AM) Latest end: Around 8:30 PM Note: Overnight shifts have been filled in the past and may be needed based on business need Holidays: Must work holidays as needed Hours: Primarily 40 hours/week, overtime may be required occasionally Work days: Any day through the week Independent fraud investigation and casework Conduct KYC (Know Your Customer) and KYB (Know Your Business) investigations Make inbound/outbound calls to customers Pull information from multiple data sources Make decisions with minimal supervision Operate in gray areas using critical thinking and judgment Review financial information (bank statements) for financial risk assessment Transaction monitoring and pattern analysis Review business credit reports Educate customers while gathering information May shift to assist with outbound call volume (contact center) based on business need Could be combination of inbound and outbound callsKey Requirements and Technology Experience: Critical: Solid soft skills Critical: Experience handling inbound phone calls (must have phone experience - candidates without inbound/outbound phone experience will struggle) Ability to work under pressure Resourceful problem-solving Great phone communication skills Background in risk operations (preferred) Banking background helpful (KYC, KYB, fraud aspects) In-depth fraud investigation experience Highly Preferred: Account Takeover (ATO) review experience Highly Preferred: First-party fraud experience KYC/KYB experience (but NOT just KYC/KYB - need more holistic fraud background) Identity fraud investigation Transaction pattern analysis Experience reviewing financial statements (bank statements specifically) Surface-level financial risk assessment (NOT in-depth P&L, balance sheets, tax returns) Review of customer financial information for liquidity and risk factors Business credit review experience helpful Some underwriting background helpful but not critical Comfortable operating in gray areas Strong judgment and critical thinking Independent decision-making with minimal supervision Excellent verbal communication Comfortable making outbound calls and educating customers Ability to piece together information from multiple sources Weekends, evenings, holidays required Shifts based on business need and can change Flexibility to shift from fraud to contact center based on business need Primarily 40 hours/week Training format: Fully onsite LexisNexis (Primary tool - CRITICAL) Experian (for business credit review) Open source searches (Google, social media, etc.) Review of bank statements Business credit reports Must be comfortable making outbound calls Flexibility to shift to contact center/phones based on business need No previous batch candidates: All fresh resumes requiredOur client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Sr. Business Analyst Pyramid, IncSr. Business AnalystAtlanta, GA$55.31 / hourFull timeProficiency with cloud-specific technologies (S3, Route 53, CloudFormation, AWS CDK, AWS Cloudwatch, AWS RDS, AWS Redshift, DynamoDB, Redis), version control tools (Git), and database life-cycle management. Develops capacity planning processes that include monitoring of existing database Instance, Database, Server activities for CPU, Memory, Cache, Logs performance and recommends effective utilization of resources and emergency recovery procedures.
Support Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding) Pyramid, IncSupport Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding)Atlanta, GA$55–$59 / hourFull timeStrategic Visualization: Dashboard Ownership: Build and maintain Tableau/PowerBI/Salesforce dashboards that replace previous ad-hoc Data Science reports. White Space Analysis: Map current partner coverage against target TAM (Total Addressable Market) to identify regions needing recruitment.