In this position, you will: Lead coordination of field operations including scheduling, work planning, and service applications Oversee residential and commercial service processes from intake through pre-construction Manage locating operations to ensure safe, compliant excavation response and contractor performance Partner across teams to improve processes, communication, and operational efficiency Analyze data, track performance metrics, and support decision-making Lead, coach, and develop team members, including hiring, performance management, and training Support budgeting, forecasting, and departmental initiatives Need to have: Bachelor’s degree in engineering, business or related field 2 years of customer service experience Current and valid driver’s license Nice to have: Leadership experience, including team supervision or project leadership Experience applying process improvement methodologies (e.g., Lean, continuous improvement) Experience analyzing data to identify trends and support business decisions Experience with Microsoft 365, SharePoint Online, or Power Platform solutions Pre-Employment Requirement: Employment is contingent upon successfully completing a pre-employment background check and drug screen Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities. Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability.