Workday Financials Manager Plante MoranWorkday Financials ManagerCincinnati, OH$110,000–$175,000 / yearThe Workday Financial Manager will collaborate and work cross-functionally with business owners, stakeholders, project managers, solution architects, and technology teams to design, build and maintain scalable Workday products that support our finance and accounting functions. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.
Financial Center Manager II (Wilmington) First Financial Bank NAFinancial Center Manager II (Wilmington)Wilmington, OH$52,000–$67,000 / yearThe FCM will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships through service and client service follow up. Open deposit accounts, accept and key loan applications, close loans, and assist, coach, and lead the branch team's execution of growing accounts; loans and deposits, both consumer and business.
Program Manager Equitas HealthProgram ManagerDayton, OH$58,700–$73,300 / yearESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, traveling, driving or having reliable transportation; written communication; utilizing a computer for typing and patient/client care; attending meetings; presenting to small groups; recruits, interviews, hires, and trains management-level staff in the department; oversees the daily workflow of the department and provides constructive and timely performance evaluations; facilitates teams success while addressing discipline and termination of employees in accordance with company policy and in a timely manner. Through supervision of client-facing roles, the Programs Manager will oversee programmatic coordination of housing-first initiatives, HIV case management programs (Ryan White), and HIV/STI prevention strategies including but not limited to PrEP health navigation, harm reduction initiatives, and HIV/STI testing.
Audit Manager UHYAudit ManagerCincinnati, OhioUHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses.
Customer Service Department Manager MeijerCustomer Service Department ManagerCincinnati, OhioThe Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Duck Creek Application Architect, Manager PricewaterhouseCoopers LLPDuck Creek Application Architect, ManagerCincinnati, OH$99,000–$232,000 / yearThese individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Tax Manager UHYTax ManagerCincinnati, OhioAs a Tax Manager, you will be responsible for overseeing and reviewing financial information for clients, such as business and individual tax returns, with the benefit of gaining exposure to a diverse client base operating in a variety of industries. UHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market.
System Administrator/IT Manager Wilberforce UniversitySystem Administrator/IT ManagerWilberforce, OHManage Microsoft 365 solutions, including identifying, researching, recommending, and implementing Microsoft 365 solutions and applications such as Teams, Office, Outlook, PowerApps, OneDrive, Bookings, Power BI, and SharePoint. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree.
Patient Services Manager Hospital Housekeeping SystemsPatient Services ManagerCincinnati, OhioFounded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. Lead a goal-oriented patient ambassador team to create a hospitality-centered, guest-first environment that is effective and productive, and that takes pride in delivering quality service every time.
Regional Merchandise Presentation Manager- Ohio Kohl's CorpRegional Merchandise Presentation Manager- OhioBeavercreek, OHLead training programs for Multi-Store Leaders, Store and Assistant Managers strengthening Merchandising and Visual Presentation skills throughout assigned Region, District and stores. Conduct weekly store visits in partnership with Multi-Store Leaders aimed at educating and coaching store leaders to drive sales through merchandising & visual education.
NewSales Planning & Operations Manager Paychex IncSales Planning & Operations ManagerCincinnati, OH$83,400–$131,000 / yearAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. Coordinates a collaborative functional matrix team of internal sales support and internal corporate partners to execute on Divisional key sales initiatives and strategies.
Manager of Fleet Vehicles Geostabilization InternationalManager of Fleet VehiclesCovington, KentuckyDevelop, maintain, and periodically update job cost rates for all fleet assets – vehicles, trailers, and mounted equipment – to ensure accurate allocation of fleet expenses to individual projects and jobs. Access Limited brings over a century of steep-slope expertise and operates North America’s largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments.
Full-Time Assistant Center Manager The UPS Store #2903Full-Time Assistant Center ManagerBlue Ash, OhioThe ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner.
NewAssistant Restaurant Manager Life Time FitnessAssistant Restaurant ManagerDayton, OHThe Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals.
F-35 Logistics & Sustainment, Senior Manager Booz Allen Hamilton IncF-35 Logistics & Sustainment, Senior ManagerMiamisburg, OH$125,300–$233,000 / yearIn this key role, you will manage large scale program execution and expand business across Integrated Logistics Support (ILS) including areas such as Sustainment Operations, Maintenance Systems, Avionics, Propulsion, Supply Chain, and Depot Integration. You will engage with customers at all leadership levels, lead teams, guide delivery of tailored innovative solutions, conduct business development activities, and strengthen Booz Allen's position in next-generation logistics and sustainment markets.
Lead Product Manager - AI Gateway (P4552) 8451Lead Product Manager - AI Gateway (P4552)Cincinnati, OH$125,000–$207,000 / yearPowered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing. The LEAD PRODUCT MANAGER is the chief navigator, business champion, and team linguist that is accountable for setting team priorities and maximizing the value of the product results from the work of the development team.
Contracts, Senior Manager Booz Allen Hamilton Inc.Contracts, Senior ManagerDayton, OH$125,300–$233,000 / yearDirect and coordinate the contract functions with a focus on acquisition client relationship management, terms and conditions, proposal support, project execution, and risk mitigation across a myriad of program types, including systems development, product sales, technical and professional services, and fixed price engagements. Interface directly with senior leadership, program managers, and contracting officers to address any issues that may arise during capture, proposal development, contract negotiation, execution, or completion.
Program Manager Equitas Health, Inc.Program ManagerDayton, OH$70,400–$88,000 / yearPart timeEssential functions of the job include, but are not limited to, traveling, driving or having reliable transportation; written communication; utilizing a computer for typing and patient/client care; attending meetings; presenting to small groups; recruits, interviews, hires, and trains management-level staff in the department; oversees the daily workflow of the department and provides constructive and timely performance evaluations; facilitates teams success while addressing discipline and termination of employees in accordance with company policy and in a timely manner. Through supervision of client-facing roles, the Programs Manager will oversee programmatic coordination of housing-first initiatives, HIV case management programs (Ryan White), and HIV/STI prevention strategies including but not limited to PrEP health navigation, harm reduction initiatives, and HIV/STI testing.
Regional Category Manager Logistics Sourcing OmyaRegional Category Manager Logistics SourcingCincinnati, OhioThe Regional Category Manager - Logistics acts as first expertise and escalation point for a dedicated regional category, coordinates workload, supports issue resolution and fosters continuous improvement. The Regional Category Manager - Logistics manages the efforts executing Source-2-Contract activities, ensuring delivery according to SLAs, KPIs, work instructions and controls.
NewDeputy Program Manager LeidosDeputy Program ManagerBeavercreek, Ohio$92,300–$166,850 / yearApril 3, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. You’ll serve as a trusted leader and integrator — translating technical insights into actionable plans, aligning diverse teams, and keeping programs on track in fast‑moving, high‑visibility environments.
NewAssistant Nurse Manager - OB Float Pool TriHealth IncAssistant Nurse Manager - OB Float PoolCincinnati, OHTo achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice; all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care. Job Overview: As the Assistant Nurse Manager in the Good Samaritan Hospital OB Float Pool, you will partner with the Nurse Manager to provide 24-hour leadership and accountability across a dynamic, multi-unit women''s health environment.
Long Term Care Nurse Manager, RN PM Community First SolutionsLong Term Care Nurse Manager, RN PMHamilton, OhioFull timeYou’ll partner daily with nurses, caregivers, therapy, and leadership to guide care delivery, support clinical decision-making, and ensure strong outcomes in a fast-paced, post-acute setting. A Community That Stays Connected: Community First is proud to serve the Hamilton area, offering stability, strong teamwork, and the opportunity to lead in a setting that truly makes a difference in the lives of those we serve.
Senior Business Development Manager - Transportation Business Unit TTI IncSenior Business Development Manager - Transportation Business UnitDayton, OH$140,000–$170,000 / yearOur Senior Business Development Managers Team: Drives the design and sale of Transportation products by working closely with branch sales teams to develop and execute transportation-focused sales strategies, generate qualified opportunities, and call on Transportation OEMs, Tier 1s, and contract manufacturers with the assigned territory. Primary responsibilities include identifying and creating new design and sales opportunities, defending existing business, and expanding content and share of wallet at targeted customers through close collaboration with branch teams, Transportation suppliers, and internal resources.
Resident Manager American Homes 4 RentResident ManagerMason, OH$63,909–$79,864 / yearThe Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.
Configuration Manager, Journeyman Torch Technologies, Inc.Configuration Manager, JourneymanKettering, OHProvide and maintain CM of all relevant system artifacts, e.g., documentation, source code, build files, scripts, etc., to allow the government the capability to build and release a working copy of the system to the appropriate production environment; Archive acquisition documentation; Review and evaluate the Development/Sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance; Maintain CM files including configuration identification, change control, and status accounting records; Implement CM plans; Participate in cross-functional change control boards meetings such as, but not limited to, Configuration Control Board (CCB), Change Control Board (CCB), Functional Review Board (FRB), Requirements Review Board (RRB), etc., to record and manage proposed and approved changes; Review the change control boards' membership list for currency and completeness; •. As a Configuration Manager, Journeyman your duties will include the following, but are not limited to: Provide support ranging across the Configuration Management (CM), Quality Assurance (QA), Program Planning (PP), Risk Management (RM), and System Engineering (SE) activities which will vary depending upon the current activities of the program/system, scope of the current development/sustainment cycle, and other corporate and program initiatives.
Manager Business DEV - Ames Airborne Maintenance & Engineering ServicesManager Business DEV - AmesWilmington, OHThe Manager of Business Development is responsible for supporting the Director of Business Development in executing the company's commercial strategy, maintaining customer relationships, identifying growth opportunities, and managing daily business development activities within the Maintenance, Repair, and Overhaul (MRO) organization. This role serves as a key liaison between customers, internal departments, and executive leadership to drive revenue growth, maximize hangar utilization, and ensure exceptional customer service.
Restaurant Assistant Manager Annette's Corral dba Golden CorralRestaurant Assistant ManagerBeavercreek, Ohio$13–$18 / hourIn this entry-level, hourly management position, you are cross trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a certification program including a series of modules designed to teach in-store management skills.
Strategy Manager Global Payments IncStrategy ManagerCincinnati, OH$108,200–$163,400 / yearAuthor and maintain a Plan to Win for the Digital vertical, which includes many software-led customers including Technology (AI, SaaS, productivity, advertising), Media (streaming, publishing, social media), Digital Health (telemedicine, online wellness) and others, across priority markets in our four regions: NORAM, EMEA, APAC and LATAM. Support regional Business Development and Relationship Management teams on various ad-hoc tactical requests including participation in customer meetings, RFPs, developing target lists, informing on vertical thought leadership and trends, to educate them on how to win in target industries.
Hospital Nutrition Business Manager - Enfamil Infant Formula - Cincinnati, OH Area / Dayton Reckitt Benckiser Group PlcHospital Nutrition Business Manager - Enfamil Infant Formula - Cincinnati, OH Area / DaytonDayton, OH$102,000–$152,000 / yearData analysis; clinical data interpretation; Medical Affairs collaboration; Stakeholder relationship management; Customer relationship management; Key account management; strategic partnership; Customer value maximisation; Financial acumen; Strategic Selling; Influencing; Storytelling; Negotiation skills; operational excellence; Compliance monitoring; Digital activation to HCPs; Data Analytics; Channel strategy; Medical Sales; Clinical sales knowledge; Medical Marketing; Capability building; Clinical Management. The Hospital Nutrition Business Manager is responsible for developing and cultivating business relationships with all key decision makers and targeted customers within the hospital setting to sell our Enfamil portfolio across designated hospital segments, maximizing Reckitt / Mead Johnson Nutrition long-term revenue goals and market growth for nutritional products.
Traveling Assistant Project Manager - National Building Group Layton Construction Co LLCTraveling Assistant Project Manager - National Building GroupCincinnati, OHHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Manager, EHS Quaker HoughtonManager, EHSMiddletown, OHSpecific knowledge and expertise in: General regulatory knowledge in relevant environmental, health and safety for the EPA, OSHA, and applicable state agencies, Familiar with ISO14001/45001 or ACC Responsible Care program, Hazardous materials/dangerous goods transportation requirements, Emergency response and crisis communications procedures and practices, Best practices related to unsafe acts and at-risk behaviors, Incident investigation, root cause analysis, and corrective action management. Familiar with OSHA Process Safety Management regulation and related Recognized and Generally Accepted Good Engineering Practices (e.g., NFPA, ASME, API, ANSI, ISA) a plus, Hazardous Waste Management.
Case Manager Northern Kentucky Area Development DistrictCase ManagerFlorence, Kentucky$41,000–$45,000Position Title: Case Manager Division: Aging and Disability Services Work Location: Florence Exempt Status: Salary Non- Exempt Supervisor: Waiver Supervisor Supervises: N/A Position Purpose: This is specialized and technical work in providing assessment and case management services to Participant Directed Services (PDS) Waiver participants, which includes ongoing assessment for program eligibility and monitoring all aspects of care and consumer services to ensure needs of participant are being met. Minimum Qualifications: Education & Credentials: Bachelor's degree in a Human Services field, in good standing with any applicable credentialing board or Registered Nurse (licensed in Kentucky).
Territory Sales Manager AFC Industries IncTerritory Sales ManagerOHAFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. AFC Industries, a leading distributor of industrial fasteners and assembly components, is looking for an experienced Territory Sales Manager to join their sales team in the GA, AL, and MS.
Branch Manager PNC BankBranch ManagerCincinnati, OhioPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
MANAGER BUSINESS DEV - AMES Airborne Maintenance and Engineer ServMANAGER BUSINESS DEV - AMESWilmington, OHPart timeThe Manager of Business Development is responsible for supporting the Director of Business Development in executing the company’s commercial strategy, maintaining customer relationships, identifying growth opportunities, and managing daily business development activities within the Maintenance, Repair, and Overhaul (MRO) organization. This role serves as a key liaison between customers, internal departments, and executive leadership to drive revenue growth, maximize hangar utilization, and ensure exceptional customer service.
NewSenior Building Manager (4874-06) Hamilton County, OHSenior Building Manager (4874-06)Cincinnati, OHHazardous Working Conditions: May stand for long periods of time, lift heavy objects, and work in uncomfortably hot or cold environments, in awkward and cramped positions, or on ladders; could require working outdoors and be subject to inclement weather; lift up to 50 lbs without material handling device; ability to use and wear personal protective equipment: half-face respirators/dust mask, safety glasses, body harness for fall protection, arc flash clothing level two protection (hard hat, Class 2 gloves/leather, face shield, neck protector, coveralls), fire rated long sleeve shirts, earplugs/muffs and hand protection. Working Conditions: May stand for long periods of time, lift heavy objects, and work in uncomfortably hot or cold environments, in awkward and cramped positions, or on ladders; could require working outdoors and be subject to inclement weather; lift up to 50 lbs without material handling device; ability to use and wear personal protective equipment: half-face respirators/dust mask, safety glasses, body harness for fall protection, arc flash clothing level two protection (hard hat, Class 2 gloves/leather, face shield, neck protector, coveralls), fire rated long sleeve shirts, earplugs/muffs and hand protection.
Strategic Project Manager AFC Industries IncStrategic Project ManagerWest Chester, OHThis role partners closely with executive leadership to ensure projects are delivered on time, within budget, and aligned with organizational objectives while supporting acquisition integration, ERP implementations, and continuous improvement initiatives. AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
NewLTSS Service Coordinator (Case Manager) Elevance HealthLTSS Service Coordinator (Case Manager)Cincinnati, Ohio$26.19–$32.75 / hourUses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member’s cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
Sr Business Development Manager Advantage SolutionsSr Business Development ManagerCincinnati, OhioRemoteFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). • Monitor and drive revenue growth through efficient management of promotional spending within guidelines on assigned lines; identify opportunities and align business unit resources to secure those opportunities.
Plant Quality Manager TOPPAN PackagingPlant Quality ManagerFranklin, OhioGenerate data analysis and reports for all aspects of plant quality as required by leadership, not limited to and including VOC, CARs, SCARs, COAs, on-time and in-full deliveries, SPC reporting, losses, product safety, internal, third party & customer audits and change control processes. Where applicable, assist in managing the food safety team and organize its work, ensure relevant training and education of the food safety team members, ensure the food safety management system is established, implemented, maintained and updated, and report to the organization's top management on the effectiveness and suitability of the food safety management system.
School Based Health Operations Manager The Healthcare ConneSchool Based Health Operations ManagerCincinnati, OhioCareer Opportunity : School Based Health Operations Manager Reports to: Chief Operating Officer Organization : The HealthCare Connection (THCC) Location : Cincinnati, OH About The HealthCare Connection : Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). The Operations Manager for School Based Health (SBHCs) will utilize independent judgment and sound decision-making skills as the lead for managing the day-to-day operations and support for the SBHCs.
Ltss Service Coordinator (Case Manager) Elevance HealthLtss Service Coordinator (Case Manager)Cincinnati, OH$26.19–$32.75 / hourUses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
Project Manager (Continuous Improvement, Healthcare) Quest Diagnostics IncProject Manager (Continuous Improvement, Healthcare)Cincinnati, OHRemote$80,000–$100,000 / yearIn this role, you will be a key influencer, change agent, partnering across cross-functional teams-including Customer Solutions, Laboratory Operations, Logistics, IT, and Commercial, Patient Services, Logistics, etc. to deliver seamless, scalable solutions for delighted end to end customer experience. This is a remote opportunity however the incumbent must reside in a commutable distance to one of our Major labs in Kansas (Lenexa Lab), Missouri (St Louis Lab), Colorado (Denver Lab), Ohio (Cincinnati Lab), Indiana (Indianapolis Lab), Illinois (Wood Dale Lab, Schaumburg Lab)No Sponsorship available.
FEC- Vice President/General Manager Fairbanks Morse LLCFEC- Vice President/General ManagerCincinnati, OHWe're one of the nation's leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.
Manufacturing Manager Silfex IncManufacturing ManagerEaton, OHExecute the manufacturing schedules based on information and requirements from management and customer - reviews production orders, schedules, and pull signals to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan production. Essential Function: Accountable and responsible to the Plant Manager for meeting/exceeding performance targets (production, delivery, quality, cost, safety) via the efficient allocation and use of resources (equipment and personnel) in support of customer satisfaction.