NewContracts Management Specialist Communications Engineering CompanyContracts Management SpecialistHiawatha, IAFull timeCORE RESPONSIBILITIES include, but are not limited to the following:Contract Management: Responsible for all aspects of contract management, including contacting customers for follow-up, meeting with sales executives to determine agreement requirements, and other assistance as directed. Service Agreement Monitoring: Monitor contract financial performance and customer compliance, solving problems and maintaining positive relationships with vendors, customers, and internal cross-functional teams.
Electronic Records Specialist Drake UniversityElectronic Records SpecialistDes Moines, IA25% - Records Management & Policy Support: Provides support and guidance to University offices in developing, implementing, and improving recordkeeping systems and practices, including the management and preservation of electronic records; Collaborates with the Director of University Archives & Special Collections to implement policies in governing the management of University records in both print and digital format. 15% - Collections Processing & Description: Performs accessioning, appraisal, arrangement, and description of born-digital and analog records, including audiovisual materials; Applies diversity, inclusion, and social justice considerations relate to archival collections, following SAA's Core Values and Code of Ethics.
Operations Specialist, Level 1-4 (Emerson, IA) Kinder MorganOperations Specialist, Level 1-4 (Emerson, IA)EMERSON, IowaFull timeInstall, repair, service and maintain valves, pipe, and pipeline appurtenances, generators, air compressors, pumps, gas compressors and engines (recip and turbine) as applicable. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.
Records Specialist [Monday-Friday 8am-4:30pm] Career Systems Development CorpRecords Specialist [Monday-Friday 8am-4:30pm]Ottumwa, IAJob Corps is a government-funded, no-cost education and vocational training program administered by the U.S. Department of Labor that helps socioeconomically disadvantaged youth. Maintains accurate files for all trainees by scanning documentation into the E-folder and filing required documentation into files.
Records Specialist [Monday-Friday 8Am-4:30Pm] Career Systems Development CorporationRecords Specialist [Monday-Friday 8Am-4:30Pm]Ottumwa, IAJob Corps is a government-funded, no-cost education and vocational training program administered by the U.S. Department of Labor that helps socioeconomically disadvantaged youth. Maintains accurate files for all trainees by scanning documentation into the E-folder and filing required documentation into files.
Field Claims Specialist III, Property (Flex Claims Professional) Nationwide Mutual Insurance CoField Claims Specialist III, Property (Flex Claims Professional)Nevada, CO$79,500–$148,500 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather.
Department Specialist III General AtomicsDepartment Specialist IIIFort Madison, IAGeneral Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies. Performs financial and cost-benefit analysis on freight options to determine best total cost solutions while maintaining service and delivery requirements.
Environmental Specialist State of IowaEnvironmental SpecialistDes Moines, IA$54,350.40–$81,972.80 / yearCritical Job Competencies: Accountability, Attention to Detail, Computer Skills, Communication Skills (Written and Oral), Complex Problem Solving, Common Sense, Critical Thinking and Reasoning, Customer Focus, Flexibility, High Productivity, Integrity, Interpersonal Skills, Self-Management, Team Player, Technical Skills (emphasis on air quality rules, policies and procedures). This work also includes coordinating with contractors to site new or relocate existing monitors in accordance with Bureau monitoring objectives and EPA siting criteria, as well as working with contractors to develop equipment replacement plans, purchase monitoring equipment, maintain equipment inventory, and track equipment budgets.
Parts Counter Specialist Advance ServicesParts Counter SpecialistSpencer, IAThis role involves picking up and delivering parts and equipment, organizing and maintaining inventory, and supporting the warehouse and parts department. MUST have a valid driver license and good driving record; prior parts experience and/or mechanical background preferred; computer experience .
Quality Assurance/Quality Control Specialist AureonQuality Assurance/Quality Control SpecialistWest Des Moines, IowaDemonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook. 3+ years experience in managed services, connectivity, service delivery, or operations roles.
Quality Assurance/Quality Control Specialist Iowa Network Services IncQuality Assurance/Quality Control SpecialistWest Des Moines, IAPart timeDemonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook. 3+ years experience in managed services, connectivity, service delivery, or operations roles.
Mainframe Specialist Accenture PlcMainframe SpecialistDes Moines, IAPartner with cross-functional teams-architects, developers, QA, and business analysts-to gather requirements, analyze business needs, and deliver high-quality solutions. Are you a seasoned Mainframe Specialist with deep, hands-on command of COBOL, JCL, VSAM, CICS, DB2, Assembler, REXX, SPUFI, TSO/ISPF, and RACF?
Traveling Quality Specialist 2 J.E. Dunn Construction Group IncTraveling Quality Specialist 2Des Moines, IA$80,935–$100,153 / yearUtilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant quality conditions. Base compensation for the Quality Specialist 2 role in Colorado Springs is between $80,935 and $100,153, depending on experience, and may be more than this range for candidates with exceptional experience and a demonstrated history of successful performance.
Refrigeration Specialist 6 - 1st Shift TysonRefrigeration Specialist 6 - 1st ShiftWaterloo, IowaAny resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. This position is responsible for operation and maintenance of the ammonia refrigeration system, HCFC systems, hot water, air compressors, waste treatment operations, and their safe and efficient operation.
Environmental Health Specialist Scott County IowaEnvironmental Health SpecialistDavenport, IAEssential duties and responsibilities may include, but are not limited to, the following: Completes inspections of licensed food facilities, food markets, and temporary food events and implements corrective actions on facilities found to be in violation of the state food code; provides information and resources, facilitates corrective action planning; and conducts investigations on illness and non-illness complaints dealing with food establishments. Conducts inspections of sand filter sewage systems, commercial and residential septic tanks, and non-community wells; collects sewage effluent samples to ensure proper treatment of sewage in accordance with Federal, State, and local regulations.
Customer Technical Specialist Peraton IncCustomer Technical SpecialistDes Moines, IA$30,000–$48,000 / yearProvides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies. Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce.
Retail Media Billing Specialist Hy Vee IncRetail Media Billing SpecialistWest Des Moines, IALaptop and desktop computer, telephone, copier, printer, PC with Microsoft Office programs, SAP, digital media platform reporting and other software relevant to specific position. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Certified Peer Recovery Specialist - Ames Primary Health Care IncCertified Peer Recovery Specialist - AmesAmes, IA$17–$21.25 / hourAs a Certified Peer Recovery Specialist, you will provide one-on-one peer support and serves as a role model for peers in substance use and/or mental health recovery to assist them in gaining independence within the community and mastery over their recovery process. Provides one-on-one support to assist peers in assessing needs, setting goals for recovery, establishing support networks, and developing relapse prevention plans.
Technical Specialist Musco Sports Lighting LLCTechnical SpecialistOskaloosa, IARoles and Responsibilities: Provide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff. Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods.
Warehouse Floater – Repair & Returns Specialist Evolution Power Tools LLCWarehouse Floater – Repair & Returns SpecialistDavenport, IAFull timeThis position primarily focuses on power tool repairs and processing retail store returns, while also providing flexible support to pick and pack operations for outbound shipments. Occasional overtime or extended hours may be required to support repairs, returns processing, or outbound shipping deadlines.
NewBilingual Technical Specialist - Electrical & Controls Musco Sports Lighting LLCBilingual Technical Specialist - Electrical & ControlsOskaloosa, IARoles and Responsibilities: Provide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff. Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods.
Inside Sales Shelter Specialist Midwest Veterinary Supply IncInside Sales Shelter SpecialistDes Moines, IAEssential Job Functions: Call out to specified shelters, humane society or any other non-profit or government facility we request using provided focus lists, manufacture lists, website, react account base soliciting NEW and REACT business, providing information related to Midwest Veterinary Supply, new products, promotions, recalls, placing orders and taking loop calls in the branch. Job Summary: Provide a high level of customer service in a positive and professional manner by providing, research facilities, zoo's, humane societies, rescues and shelters, universities with veterinary teaching hospitals vet tech programs, doggy day care and grooming facilities etc.
Communications Program Specialist - Program Planner 3 State of IowaCommunications Program Specialist - Program Planner 3Johnston, IARemote$61,755.20–$94,036.80 / yearDo you have ALL of the following: A) One year of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility); AND B) A total of four years of post high school/college education and full-time experience (experience as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; AND C) A total of two years of GRADUATE-level education and full-time experience (experience as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience? Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Seven years of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility).
NewInvoicing Solutions Specialist I GreatAmericaInvoicing Solutions Specialist ICedar Rapids, IowaPrimary individual to timely manage the daily request and communication flow with internal team members through various platforms including but not limited to: Processing Salesforce Work Orders from applicable queue, communicating needed information or questions to requestors, answering incoming calls and emails and managing the manual invoice worklist, resolving within applicable metrics. The primary responsibilities of the Invoicing Solution Specialist I position will consist of processing manual invoices, processing invoice requests, setting up invoicing features and providing general invoicing assistance to all business units.
Security Officer Patrol Specialist Allied UniversalSecurity Officer Patrol SpecialistCouncil Bluffs, IowaJoin Allied Universal at a dynamic tech location where you will monitor and patrol assigned areas, stay visible to help discourage security-related incidents, and deliver outstanding customer service and communication. Provide customer service to employees, visitors, and vendors while carrying out security-related procedures, site-specific policies, and/or emergency response activities at a technology-focused location.
NewArticle Control Specialist Wurth AdamsArticle Control SpecialistBondurant, IA$50,000–$95,000 / yearThis process is a critical component of both the quoting and new product setup workflows, ensuring the highest level of data integrity in customer-facing offers and maintaining consistency and uniqueness in product item codes within the information system. Early identification and definition of technical requirements support efficient quote turnaround, improves supplier response times, and ensures the accuracy and reliability of item master data across systems.
Plant Logistics Specialist (m/f/d) Nordex SEPlant Logistics Specialist (m/f/d)IAAs the Plant Logistics Specialist, you will be working within the Logistics Platform team, reporting to the Supply Chain Plant Manager, the Logistics Specialist is responsible for managing and performing daily operational logistics activities. You will work closely with the Material Management team to coordinate the material flow (reception, storage and delivery), resolve logistical issues, and maintain accurate inventory data.
NewGuided Services Specialist ARAG North AmericaGuided Services SpecialistDes Moines, IowaFull timeARAG is hiring Guided Services Specialists to provide personalized support to plan members as they create wills, trusts, and other estate planning documents through our guided services program. Understands and clearly explains the hand-off and purpose of the attorney advice feature and/or navigates that hand-off and sharing of the information between the parties.
Plant Controlling Specialist (m/f/d) Nordex SEPlant Controlling Specialist (m/f/d)IAAs a Plant Controlling Specialist, you will oversee the financial operations of the manufacturing plant, including preparing manufacturing cost reports, analyzing actuals and P&L, supervising and closing work orders, calculating production costs and overhead allocation, preparing KPI and ad hoc reports, supervising CAPEX and movement capitalization, ensuring governance and compliance, modeling and preparing business cases, and providing audit support. The role requires proficiency in accounting software, financial analysis tools, project management software, cost accounting software, business intelligence tools, asset management software, SAP CO module, compliance management software, financial modeling software, and audit management software.
Plant Logistics Specialist (M/F/D) Nordex SEPlant Logistics Specialist (M/F/D)West Branch, IAAs the Plant Logistics Specialist, you will be working within the Logistics Platform team, reporting to the Supply Chain Plant Manager, the Logistics Specialist is responsible for managing and performing daily operational logistics activities. You will work closely with the Material Management team to coordinate the material flow (reception, storage and delivery), resolve logistical issues, and maintain accurate inventory data.
Plant Controlling Specialist (M/F/D) Nordex SEPlant Controlling Specialist (M/F/D)West Branch, IAAs a Plant Controlling Specialist, you will oversee the financial operations of the manufacturing plant, including preparing manufacturing cost reports, analyzing actuals and P&L, supervising and closing work orders, calculating production costs and overhead allocation, preparing KPI and ad hoc reports, supervising CAPEX and movement capitalization, ensuring governance and compliance, modeling and preparing business cases, and providing audit support. The role requires proficiency in accounting software, financial analysis tools, project management software, cost accounting software, business intelligence tools, asset management software, SAP CO module, compliance management software, financial modeling software, and audit management software.
HVAC Specialist - **Hiring Bonus** Grand Falls Casino and Golf ResortHVAC Specialist - **Hiring Bonus**Larchwood, IAGrand Falls Casino & Golf Resort has an immediate opening for an HVAC Specialist offering a very competitive salary and benefits package: Facility- Grand Falls is a clean climate controlled destination resort and casino that boasts one of the Midwest’s largest state of the art geothermal HVAC systems, with 235 Climate Master water source heat pumps, a 400 ton Multistack chiller, 4-cell Govern Air ventilation system, 15 water cooled walk-in coolers/freezers, 9 Laars low pressure boilers, 4- 70 ton Aaon make up air units and much more. Duties- The HVAC Specialist is lead person working under the direction of the Maintenance Manager responsible for all aspects of our facility heating, air-conditioning, refrigeration, and ventilation equipment including repairs and maintenance on low pressure boilers, heat pumps, chillers, valves, piping, thermostats, air filters, pumps, blowers, belts, bearings etc.
SPD - Payroll Product Specialist - Tier 1 PBS SYSTEMSSPD - Payroll Product Specialist - Tier 1Dubuque, IAFull timeThis role provides first-level support by troubleshooting payroll-related software issues, documenting and tracking customer incidents, and ensuring timely follow-up and resolution of customer concerns. The Payroll Product Specialist – Tier 1 serves as the primary point of contact for PBS customers utilizing supported payroll products and services.
Cyber Data Protection/PKI Specialist Senior Consultant Deloitte Touche Tohmatsu LtdCyber Data Protection/PKI Specialist Senior ConsultantDavenport, IA$118,700–$218,600 / yearAssist clients in designing, implementing and operating technology and process solutions to reduce data risks, developing and leading the implementation of encryption strategies to protect sensitive data across various environments, including cloud, on-premises, and hybrid infrastructures, to manage the deployment and lifecycle of PKI systems, ensuring robust and scalable certificate management processes, monitor and maintain the health of certificate infrastructures to prevent downtime and security breaches, and assist with developing requirements, evaluating vendor solutions, architecting, implementing and operating data protection solutions. 2+ years of professional experience managing and implementing various encryption technologies (e.g., database encryption, file encryption, Public Key Infrastructure (PKI), certificate lifecycle management (CLM), transport layer security (TLS)) and strong understanding of Cloud encryption concepts such as client-side encryption, bring your own key (BYOK), server-side encryption.
Field Automation Specialist III (Data Centers) Albireo EnergyField Automation Specialist III (Data Centers)Cedar Rapids, IA$60,000–$95,000 / yearPre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. If you have a background in controls, electrical, or HVAC and want to build a career in one of the fastest-growing trades in construction — data center automation — this is your entry point.
Facilities Specialist CHC BrandingFacilities SpecialistDavenport, IowaProcesses work orders for minor repairs, maintenance, and light housekeeping of building including, but not limited to: Cleanliness of Parking Lots, Sidewalks, Curbs. *Provide oversight of day-to-day departmental activities in absence of Coordinator, including work orders and Facilities Assistant.
HPD - Support Specialist I VT IndustriesHPD - Support Specialist IHolstein, IowaWorks closely with production managers, supervisors and leads on hardware and VALAD issues as well as Cam data issues that may need to be addressed with CSC team members. Ability to speak and hear, walk throughout facilities with occasional light lifting (25 pounds), stooping, kneeling, crouching, and reaching with hands and arms required.
Patient Specialist - Iowa City, IA (1099 Contractor, Per Diem/On Call) Kestra Medical TechnologiesPatient Specialist - Iowa City, IA (1099 Contractor, Per Diem/On Call)Iowa City, IowaClinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
Enrollment Marketing Specialist (Admissions) Aveda Fredric's InstituteEnrollment Marketing Specialist (Admissions)West Des Moines, IABuild and maintain business relationships with prospective students, parents, and fellow team members to foster trust and provide information about the Institute's programs. Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students.
Inventory Control Specialist - Construction Altorfer CATInventory Control Specialist - ConstructionCedar Rapids, IowaFull timeThis position is responsible for analyzing, managing, and optimizing parts inventory across Altorfer locations to maximize inventory performance, support customer demand, and achieve company inventory objectives. Advanced computer proficiency required, including Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint), inventory management systems, and reporting tools.
Specialist, Technical Training - 2nd/3rd Shifts TPI Composites IncSpecialist, Technical Training - 2nd/3rd ShiftsNewton, IAIt enables many of the industry's leading wind turbine original equipment manufacturers (OEMs), which have historically relied on in-house production, to outsource the manufacturing of some of their wind blades through its global footprint of advanced manufacturing facilities strategically located to serve large and growing wind markets in a cost-effective manner. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software; Human Resource systems; Internet software; Manufacturing software; Project Management software; Spreadsheet software and Word Processing software.
Customer Experience Specialist Warren Transport, Inc.Customer Experience SpecialistWaterloo, IowaRecognizing and tracking of high priority loads/lanes and escalate delays or problem areas as needed, including pass off of high priority shipments to the after-hours team. Implementation of sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives.
Refrigeration Specialist 6 - 1st Shift Tyson FoodsRefrigeration Specialist 6 - 1st ShiftWaterloo, IowaAny resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. This position is responsible for operation and maintenance of the ammonia refrigeration system, HCFC systems, hot water, air compressors, waste treatment operations, and their safe and efficient operation.
Sales Specialist HOM FurnitureSales SpecialistSioux City, IA$20–$24 / hourA Professional Sales Consultant is driven in every aspect of the job, including taking world class care of customers, achieving sales goals, and consistently striving to grow and improve. Big ticket top writer commission sales experience preferred, such as; home furnishings, automotive, recreational vehicles, appliances, etc.
Competency Support Specialists - HVAC (Part-time) Hawkeye Community CollegeCompetency Support Specialists - HVAC (Part-time)Waterloo, IABox 8015, Waterloo, Iowa 50704-8015, 319-296-4405, email equity-titleIX@hawkeyecollege.edu or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: 303-844-5695 FAX: 303-844-4303, TDD 800-877-8339, email OCR.Denver@ed.gov.3. Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.
Seasonal, Operations Technical Specialist (Part Time) H&R BlockSeasonal, Operations Technical Specialist (Part Time)MASON CITY, IowaFull timeWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Operations Technical Specialist - Seasonal H&R Block IncOperations Technical Specialist - SeasonalSioux City, IAWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Portfolio Sales Specialist - IA/MO/IL ICU Medical IncPortfolio Sales Specialist - IA/MO/ILIAWith the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. Master presentation skills and command technical knowledge of the ICU family of products and how they relate to guidelines FDA, CDC, SHEA, INS, ONS, ASHP, etc. in order to communicate professionally with Hospital Clinicians.
Retail Internet Used Firearms Specialist BPS Direct LLCRetail Internet Used Firearms SpecialistAltoona, IAAssists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, proper and error free completion of all company forms, assistance with performing firearms audits, mounting optics to firearms, safely checking / clearing firearms received by customers or via shipment, and preparation of firearms for retail sale. This includes completing ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and straw purchases.
Appeals and Grievances Clinical Specialist HealthfirstAppeals and Grievances Clinical SpecialistIA$83,100–$120,360 / yearPosition Summary: The Appeals & Grievances (A&G) unit manages Healthfirst member complaints, grievances and appeals that are presented by the member or provider pertaining to the authorization of or delivery of clinical and non-clinical services. Prepare cases for Medical Director Review ensuring that all pertinent information (i.e. case summary, contract information, internal and external responses, diagnosis, and CPT codes and descriptions) has been obtained during investigation and is presented as part of the case.