Wauwatosa, WI30+ days ago
You are the type of person who is/has: a passion for customer service with a technical aptitude the ability to work proficiently on computers and phones daily superior communication skills Qualifications: High school diploma or equivalent required; Associates Degree or higher preferred Minimum of three years of experience in a troubleshooting and/or repair capacity Customer or technical support experience Proficient computer skills - including the ability to learn and use various software (email, word processing, spreadsheets) and CRM systems Engine powered product service industry experience preferred Strong written and verbal communication skills Strong problem resolution skills Strong interpersonal skills to deal effectively and efficiently with diverse groups of people in a dynamic environment Excellent customer service skills Ability to convey technical information to customers and dealers in an easy to understand manner * Fluent in English and primary language used in area of responsibility and/or location Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Briggs & Stratton is the world's largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton, Vanguard, Ferris, Simplicity, Billy Goat, Allmand, and Branco brands.