Hardware Technician US (m/f/d) Sereact GmbHHardware Technician US (m/f/d)Boston, MA$105,000–$140,000 / yearLeveraging cutting-edge robotics and advanced artificial intelligence, we develop transformative technologies that redefine how work is done across multiple industries-empowering businesses to streamline operations, boost productivity, and unlock new possibilities. Overview: As a Hardware Technician, you will play a critical hands-on role in supporting the day-to-day operations of our robotics lab, shop, and deployments.
Project Engineer Donatech CorporationProject EngineerAndover, MA$57.45–$67.45 / hourMaintain and update the Integrated Master Schedule (IMS) for Advanced Test Equipment (ATE) programs; ensuring alignment with milestones and resource plans. • Identifying and driving continuous process improvement initiatives that boost project execution, efficiency, and improve documentation quality.
Telecommunications Designer WSP Global IncTelecommunications DesignerBoston, MA$96,800–$135,000 / yearAs a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world's top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.
Senior Sales Engineer - Public Healthcare NY/NJ/MA/CT Cohesity IncSenior Sales Engineer - Public Healthcare NY/NJ/MA/CTBoston, MA$186,200–$232,750 / yearCohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. This role is suited for a high-performing Sales Engineer who is building depth across security, data protection, cloud technologies, and regulated industry environments while expanding their ability to independently support complex customer engagements.
Computer Assisted Design (CAD) - Adjunct Faculty (Pool) - Mount Wachusett Community College Mount Wachusett Community CollegeComputer Assisted Design (CAD) - Adjunct Faculty (Pool) - Mount Wachusett Community CollegeGardner, MAAll part time faculty are responsible for providing our students with a high quality learning environment, while utilizing their focused expertise and experience in their individual classrooms, laboratories, and online platforms. Application submission to the part time adjunct faculty pool is open to qualified and competent experts, who possess skills, education, and experience in academic and/or professional areas.
Engineer IV/Complaint Analysts Takeda Pharmaceutical Co LtdEngineer IV/Complaint AnalystsLexington, MA$103,500–$162,690 / yearThe actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. What you bring to Takeda: Associates degree and 4+ years relevant experience or Bachelor's degree in Engineering, Chemistry, Biology, or related scientific/technical discipline with 2+ years relevant experience.
Manager Design Release Coordinator RTX CorpManager Design Release CoordinatorTewksbury, MAWork in unison with each program Integrated Product Team Lead (IPTL), program engineering personnel (Hardware Engineers, drafting, Chief Engineers, etc.), Configuration Management for Configuration Control Boards (CCB) and Product Data Management (cPDM) coordination, Design Integrity Check, Computer-aided-design (CAD), etc. Oversight of the processes support will also include monitoring the overall documentation level quality, commonality, schedule, and timely status to all customers; driving end to end program delivery success across defined efforts.
Mechanical Design Integrations Backend Engineer Foundation EGIMechanical Design Integrations Backend EngineerBoston, Massachusetts$110,000–$175,000 / yearExperience developing software integrations using commercial CAD APIs , such as Siemens NX Open, CATIA, SOLIDWORKS API, Creo Toolkit, Autodesk Inventor API , or similar engineering platforms. $110,000 - $175,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
CAD Design Specialist CO-OP | Group 07-71 | June - November 2026 MIT Lincoln LaboratoryCAD Design Specialist CO-OP | Group 07-71 | June - November 2026Lexington, MA$25–$32 / hourThe group seeks a program intern to assist specialist and technical staff members with cutting-edge CAD modeling to aid research and program execution in the Mechanical/Aerospace engineering. In addition to specific technical tasks, an employment experience at Lincoln Laboratory offers: The opportunity to generate real-world impact to national security and broader society through your work on challenging technology problems.
Computational Design Engineer Co-Op Spring 2027 Specter AerospaceComputational Design Engineer Co-Op Spring 2027Peabody, MACollaborate with mechanical, design, aerodynamics, propulsion, and software engineers to define I/O and create parametric geometry models that connect to analysis tools. Specter is headquartered just north of Boston in Peabody, MA where it leverages its advanced propulsion technologies, manufacturing, and testing capabilities to rapidly develop supersonic and hypersonic systems.
Computational Design Research Engineer Foundation EGIComputational Design Research EngineerBoston, Massachusetts$100,000–$140,000 / yearIn addition to base salary, eligible employees may receive: • Equity participation in the company's long-term success• Comprehensive benefits package including medical, dental and vision coverage• Retirement savings benefits• Generous paid time off and company holidays• Remote-first work environment• Fully funded company offsites and team gatherings• Professional development and learning opportunities• Home office support and remote work resources. If you’ve spent time around mechanical systems or engineering design, that’s a big plus, because a lot of this role is about bridging that gap between advanced models and how engineers actually work day to day.
Electrical Design Engineer Cable & Harness Connexion Systems + EngineeringElectrical Design Engineer Cable & HarnessBedford, MAQualifications Bachelor's degree in Electrical Engineering OR an associate degree/bachelor's degree in an engineering discipline plus 5+ years of relevant electrical interconnection design experience. This is a permanent, onsite engineering opportunity for someone who wants to work on sophisticated prototype systems and challenging engineering problems rather than traditional high-volume production.
Design Automation Engineer, CAD Automation (FeatureScript) Reframe SystemsDesign Automation Engineer, CAD Automation (FeatureScript)Boston, MassachusettsYou'll write custom features in and around Onshape (FeatureScript and API), and back them with real engineering practices, so the tools you ship run reliably in production and empower the design engineers by reducing manual workload. Through our vertically integrated delivery model and highly automated microfactories, we deliver climate resilient homes and buildings with greater speed and predictability than traditional construction.
Experienced Machinist - 2nd Shift Senior PlcExperienced Machinist - 2nd ShiftSharon, MA$32–$41 / hourConfigure machine parameters to specification - Set machine origins, work offsets, and tool lengths in accordance with technical specifications to ensure accurate production runs. For more than 70 years, Senior Metal Bellows has been pushing the limits of innovation-designing and building custom-engineered metal bellows for industries that demand the best: aerospace, defense, energy, and beyond.
Mechanical Design Engineer NanobiosymMechanical Design EngineerCambridge, MAFull timeIn addition to technical skills, successful candidates possess strong organizational, communication and team skills, and thrive in a fast-paced start-up environmentProficiency in injection molding techniques and associated maintenance of molds and machineryProficiency in use of CAD software, SolidWorks, and other design and simulation software. Nanobiosym Diagnostics, Nanobiosym 's commercial engine, focuses on the commercialization of its disruptive diagnostic technology platform, which will empower people worldwide with rapid, accurate, and portable diagnostic information about their own health.
Engineer: Sr. Electrical Design Engineer Nanobiosym IncEngineer: Sr. Electrical Design EngineerCambridge, MAWe are expanding our development team and seeking an exceptional Senior Electrical Design Engineer with a strong background in hardware design design for manufacturing DFM and full product realization. This is a hands-on technical leadership role for someone passionate about innovation quality and building real-world products that make an impact.
Systems Engineer - Design & Development General Dynamics Mission Systems, IncSystems Engineer - Design & DevelopmentPittsfield, Massachusetts$124,397–$138,003 / yearThe successful candidate will serve as a senior technical contributor, applying deep systems engineering expertise across the full system life cycle and leveraging MBSE, digital engineering, and program leadership principles to drive mission-critical outcomes in support of the U.S. Navy's strategic deterrent. Company Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Senior Principal Design Manager Byrna Technologies IncSenior Principal Design ManagerAndover, MA$175,000–$185,000 / yearYour leadership will focus on: Elevating Engineering Capability - Build a stronger engineering culture by coaching mid-and junior-level engineers through structured design reviews, written guidelines, and ongoing mentorship. Engineering team capability measurably improves through coaching, shared best practices, and elevated design rigor, evidenced by structured design review participation, written design feedback, and developed training materials.
Maps and Records Tech C National Grid PlcMaps and Records Tech CMAJob Purpose Under direct supervision, assist higher-level employees with the duties listed below and perform all aspects of moderate complexity required for the completion of all electric Graphic Information Systems (GIS) and Computer Aided Design and Drafting (CADD) projects. Maintain Maps/Drawings in support of Conventional Manhole, Duct and URD/UCD Systems utilizing GIS/CAD applications and perform any GIS/CAD "As Built" construction changes with support from higher-level employees.
Principal System Operations Engineer Pilot Thomas LogisticsPrincipal System Operations EngineerBoston, MassachusettsOnshape (www.onshape.com), a PTC SaaS business, is developing a completely new Computer-Aided Design (CAD) and design data management platform for professional mechanical designers and engineers, delivered globally as SaaS. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Campus Safety Officer (anticipated openings) Smith CollegeCampus Safety Officer (anticipated openings)Northampton, MACollege security officers is a non-sworn position that assists College Police to ensure the safety of students, staff, and property through regular foot/vehicle/bike patrols, building access control, and incident response. Patrol and Inspection: Patrolling campus grounds and buildings (residential, academic, and administrative) to identify safety hazards, unauthorized persons, or breaches of security.
Principal Electrical Component Engineer RTX CorpPrincipal Electrical Component EngineerMARemoteThe selected candidate will perform and/or assist in the performance of Components Engineering or Applications Engineering tasks supporting airborne, ground, and tactical platforms/programs in the proposal, Low Rate Initial Production (LRIP), production and support phases. This position will require day-to-day interface with designers, suppliers, Supply Chain Management (SCM), Parts Obsolescence Lead/Managers (POL), Product Development Engineers (PDE), Electronic Computer Aided Design (ECAD), Program Management Office (PMO), and other disciplines.
Facilities and Operations Engineer (Assistant Staff) MIT Lincoln LaboratoryFacilities and Operations Engineer (Assistant Staff)Lexington, MA$100,200–$120,000 / yearInitial activities may include optimizing operations, equipment management, collaborating with laboratory facilities and contracts organizations on large-scale projects, analyzing workflow, planning functional layouts, and providing a safe work environment for our employees. Core PCB assembly capabilities include design for manufacturability (DFM), advanced solder paste jet dispensing, flexible surface mount technology (SMT) pick-n-place systems, and automated optical inspection (AOI) machines.
Product Engineer – ASME Pressure Vessels Taco Family of CompaniesProduct Engineer – ASME Pressure VesselsFall River, MassachusettsThe Product Engineer – ASME Pressure Vessels TFR (Taco Fall River) performs the design, layout, testing, and evaluation of American Society of Mechanical Engineers (ASME) pressure vessels and associated components. The Product Engineer – ASME Pressure Vessels provides existing product line support through design review and modification activities and development of production improvement related design changes.
Solutions Architect, Software Deployments (Conversions) AxonSolutions Architect, Software Deployments (Conversions)Boston, MA$108,000–$174,000 / yearOperating with a high degree of autonomy, the Data Solutions Engineer II, Data Conversion is responsible for achieving superior customer satisfaction through the timely and effective delivery of technical services, including data ingestion and extraction from legacy systems, schema mapping and transformation, technical project scoping, comprehensive system analysis, and ensuring the completeness and accuracy of all data deliveries. Develop data mappings, transformation logic, and conversion scripts to extract, transform, and prepare data from agency legacy systems for ingestion into Axon's platform - encompassing conversion strategy, validation criteria, and cutover sequencing.
CNC Process Engineer ARCH Medical Solutions CorpCNC Process EngineerWoburn, MABusiness and Cost Consciousness - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
I&C Engineer II StellixI&C Engineer IIFoxborough, MA$87,000–$102,000 / yearIf you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services. Manage electrical installation vendors, review submittals, and execute pre-FAT/FAT for green or brownfield system installations.
Solution Engineer (f/m/d) - Remote in the US (Boston, MA) SyneraSolution Engineer (f/m/d) - Remote in the US (Boston, MA)Boston, MassachusettsRemoteFriday: Join the knowledge exchange session with fellow Solution Engineers and Forward Deployed Engineers, then answer incoming support tickets to ensure that our time to first response stays below 4 hours. From building custom agents to solving aerospace puzzles to automating drop-test simulations, our Sharks empower each other and share knowledge, growing together.
Sales Development Representative - Remote in the US SyneraSales Development Representative - Remote in the USBoston, MassachusettsRemoteJoining us as a Sales Development Representative (SDR) in the US, you’ll be the first voice our future customers hear — C-level deciders, engineering leaders, innovation teams, and thought leaders at forward-thinking deep-tech companies. Having just closed our series B, we’re a fast-growing team, and we’re rapidly expanding our Revenue teams in Germany and the United States to support increasing demand from innovative deep-tech companies.
BIM Coordinator ScottyJobsBIM CoordinatorMassachusettsDuties and Responsibilities: Broad knowledge of plumbing and/or HVAC piping and general knowledge of other trades involved in the coordination process. Understanding of process from pre-con to final build including BIM coordination, prefab and service.
Mechanical Engineering Co-Op - Fall 2026 QuEra Computing IncMechanical Engineering Co-Op - Fall 2026Boston, MA$30–$40 / hourKey Responsibilities: During the testing and development phases, helping to identify issues, recommend potential solution options and tradeoffs, communicate and review the issues and solutions with the team, and implement solutions. QuEra is seeking a Mechanical Engineer Co-Op to join our growing team building next-generation neutral atom quantum computers.
Senior Process Development Engineer Analog Devices IncSenior Process Development EngineerChelmsford, MA$95,600–$131,450 / yearADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.
Senior Engineer, Process Sustaining Engineering Analog DevicesSenior Engineer, Process Sustaining EngineeringUs, MassachusettsADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. Analog Devices Federal LLC(ADFED), a wholly owned subsidiary of Analog Devices, Inc., is searching for a Senior Process Engineer to support the manufacture of complex hybrid microelectronics for commercial, space, and military applications.
Staff PDK Engineer Analog Devices IncStaff PDK EngineerWilmington, MA$134,644–$201,966 / yearAs part of the PDK Development Group within the Engineering Enablement organization at ADI, you will be responsible for the ground up development of Process Design Kits (PDK) for ADI's internal semiconductor process technologies used extensively in the design and manufacturing of analog, mixed signal and power management products in ADI. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.
NewCAD Engineer TechDigitalCAD EngineerRaynham, MACollaboration with Manufacturing Engineers & Quality Engineers to evaluate and gain consensus on proper product dimensioning schemes that convey design intent, ensure functionality, aid in ease of manufacturing and ensure ability to use hard gages. Investigation of pertinent design factors such as ease of manufacture, availability of materials and equipment, interchangeability, replaceability, strength-weight efficiency, and cost.
Sr. Specialist, Integration & Test Engineer L3Harris Technologies IncSr. Specialist, Integration & Test EngineerNorthampton, MA$102,000–$189,000 / yearLead customer discussions at a variety of forums such as the Systems Engineering Working Group, Management Working Group, Environmental Qualification Testing IPT, Integration meetings, and Test Readiness Review. Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, or related field and minimum 6 years of prior Integration/Test experience Graduate Degree and a minimum of 4 years of prior related experience.
Optical Engineer QuEra Computing IncOptical EngineerBoston, MA$130,000–$170,000 / yearTo accomplish this mission, we are looking to hire a candidate with an undergraduate or graduate-level education in optics, optical engineering, or applied physics, paired with hands-on experience designing, building, and testing optical systems. The Hardware Engineering Group at QuEra Computing is seeking strong candidates for an Optical Engineer to serve as an individual contributor to the companys mission of building state-of-the-art, manufacturable, and deployable neutral atom quantum computers.
Senior Optical Engineer QuEra Computing IncSenior Optical EngineerBoston, MAThe Hardware Engineering Group at QuEra Computing is seeking strong candidates for a Senior Optical Engineer to serve as a senior individual contributor to the company's mission of building state-of-the-art, manufacturable, and deployable neutral atom quantum computers. Deep domain expertise in the areas of: • Free-space optics (free-space and fiber) • Modulators • Electronics • Lasers • Optical system characterization and testing • Ultra-high vacuum.
Substation Physical Engineer Leidos Holdings IncSubstation Physical EngineerFramingham, MA$87,100–$157,450 / yearUtilities and mobile operators rely on our Power Delivery Services Team for reliable power and telecommunication expertise, as reflected through our work with more than 50 investor-owned utilities, more than 160 municipals/cooperatives, as well as a growing number of mobile operators, local utility providers and private developers. Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications.
Principal R&D Structural Engineer Compagnie de Saint-GobainPrincipal R&D Structural EngineerMA$111,000–$177,000 / yearThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Required Qualifications and Experience: Bachelors Degree + 15 years of experience, Masters Degree + 10 years of experience, or PhD + 6 years of experience in one of the following fields of study: Structural Engineering, Civil Engineering, Architectural Engineering, Building & Construction Technology, Building Science, or related fields.
Electrical Engineer, Robotics Hardware FieldAIElectrical Engineer, Robotics HardwareBoston, Massachusetts$70,000–$300,000 / yearWith a decade-long track record of deploying solutions in the field , winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals. Our work spans the full hardware stack designing and integrating sensing systems (LiDAR, camera, TOF, IMU, GPS), embedded compute (CPUs, GPUs, microcontrollers, Linux, ROS), electrical systems (power distribution, communication), and mechanical components (structures, thermal regulation, ingress protection).
Optical Scientist - Quantum Systems QuEra Computing IncOptical Scientist - Quantum SystemsBoston, MA$130,400–$211,900 / yearThese subsystemsrely on diffractive optics,holography, optical tiling strategies, aberrationcorrection, and camera-in-loop feedbacktodeliver stable, uniform, and precisely controlled optical fields across large qubit arrays. In this role, youwill contributeto the advancement of neutral-atom-based quantum computing technologiesby architecting,prototypingand integratingoptical subsystemsinto QuEra's next-generation quantum computers.
Machinist II - 2nd Shift - $2,000 Sign on Bonus! Straumann Holding AGMachinist II - 2nd Shift - $2,000 Sign on Bonus!Andover, MA$29–$33 / hourWe develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. Position Summary: The CNC Machinist II is responsible for setting up, operating, and maintaining CNC machining equipment used in the production of precision dental devices and components.
Quantum Machine Builder QuEra Computing IncQuantum Machine BuilderBoston, MA$135,000–$185,000 / yearQuEra Computing is seeking strong candidates for a Quantum Machine Build role to serve as an individual contributor to the company's mission of building state-of-the-art, manufacturable, and deployable neutral atom quantum computers. In this role, you will be working cross-functionally with our Science, Hardware Engineering, and Software Engineering teams to build quantum computers as well as quantum systems for our existing and next-generation quantum computers.
Field Service Engineer-27 GMField Service Engineer-27Massachusetts$69,000–$107,300 / yearDevelop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases. FSEs will also evaluate Dealership internal comeback processes, provide Dealership onsite service readiness feedback and support Techline products at GM Dealerships.
Senior Software Engineer - JobID-0010 INNOVATIVE DEFENSE TECHNOLOGIESSenior Software Engineer - JobID-0010Fall River, MA$135,000–$273,000 / yearAbout The Role: Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Senior Software Engineer to be part of our Undersea Warfare team and based out of our Fall River, MA location. Continuous deployment is employed to orchestrate software on a Kubernetes cluster in multiple environments, including in the cloud, on secured air-gapped networks, and on tactical platforms.
Senior Industrial Engineer ANDURIL INDUSTRIESSenior Industrial EngineerWaltham, MA$146,000–$194,000 / yearOwn the reporting and analysis of manufacturing health and ensure that stakeholders have the inputs they need to make decisions across Engineering (cut-in dates for new designs), Supply Chain (signals on what to buy), Manufacturing (signals on being clear-to-build and what to build), and Growth (supply overview to drive customer contracts). Our team is responsible for rapidly iterating and building cutting-edge defense hardware, including static equipment, ground vehicles, sensors, undersea systems, and flight vehicles, while scaling these products across existing and new manufacturing facilities.
NewFacilities Project Manager 2 Lahey Hospital and Medical CenterFacilities Project Manager 2Burlington, MA$110,000–$140,000 / yearJob Summary: Directs, facilitates, and oversees the planning, design and construction of capital facilities projects to ensure that the project is designed and constructed in accordance with the project scope, budget, and timeline. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
MANUFACTURING ENGINEER Entwistle CoMANUFACTURING ENGINEERMAWork closely with Production, Engineering, Program Management, Supply Chain, and Quality teams to improve operational performance and meet production schedules. This position will play a critical role in supporting low-volume, high-mix defense manufacturing with a strong emphasis on precision, documentation control, process discipline, and on-time delivery.
Site Supervisor National HighwaysSite SupervisorPlymouth, Devon£36,200–£40,450We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved.