Small Business Commercial Lines Account Manager AAA Member's Insurance Agency of WesternSmall Business Commercial Lines Account ManagerWilliamsville, NYThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ability to manage multiple clients and priorities in a fast-paced environment, while operating independently and displaying expert-level of proficiency in minimization of errors & problem solving.
NewEcologist/Project Manager, Senior Associate Consultant | Buffalo, NY (Tonawanda, NY, US, 14150) The Davey Tree Expert CompanyEcologist/Project Manager, Senior Associate Consultant | Buffalo, NY (Tonawanda, NY, US, 14150)Tonawanda, NYDavey Resource Group provides a wide range of natural resource consulting services to clients in the private and public sectors, including urban forestry consulting and tree inventories, urban forest canopy assessments, and urban forestry management planning. The position involves a variety of work including wetland delineations, 401/404 permitting, stream/wetland restoration design and construction, technical report writing, and management of a variety of projects that include monitoring, management and ecological restoration.
Finance Project Manager - Integration & Value Realization Schneider Electric USA, IncFinance Project Manager - Integration & Value RealizationBuffalo, NYFull timeThis role serves as the financial anchor for integrations-translating strategy into measurable financial outcomes, ensuring synergy capture, and enabling leadership to make informed, confident decisions during periods of change. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Project Manager NBT Bancorp IncProject ManagerNY$84,443–$112,590 / yearSix years systems-related experience, two of which managing systems projects of moderate to large size/complexity and for entire lifecycle of project Experience in writing requirement designs specifications, technical specifications, coding, and user acceptance testing plans. At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.
EHS Project Manager (Permitting & Compliance) Stantec IncEHS Project Manager (Permitting & Compliance)Buffalo, NYA qualified candidate will have direct relevant experience supporting or leading all aspects of environmental compliance, including but not limited to: air quality compliance, due diligence, auditing, and compliance assurance; environmental management systems (EMS) and ISO; EHS procedures development and training; stormwater, wastewater, chemical management, bulk liquid storage, and waste management. Compliance projects may include program assistance for environmental laws, regulations and permitting associated with, but not limited to, Clean Air Act (CAA), Clean Water Act (CWA), Emergency Planning and Community Right-to-Know Act (EPCRA), Resource Conservation and Recovery Act (RCRA), Oil Pollution Act (OPA) spill planning, and Occupational Safety and Health Administration (OSHA).
Associate Project Manager John W. Danforth CompanyAssociate Project ManagerTonawanda, New York$65,000–$75,000 / yearFull timeWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. In this fast-paced role, you’ll take ownership of key project activities - from coordinating material procurement and tracking quantities to reviewing submittals, RFIs, and supporting critical project communications.
NewSenior Project Manager, Water/Wastewater Treatment Stantec IncSenior Project Manager, Water/Wastewater TreatmentAmherst, NYPrimary Location: United States | DC | Washington Other Locations: United States | NY | Amherst Organization: BC-1951 Water-US Northeast Employee Status: Regular Business Justification: New Position Travel: Yes Schedule: Full time Job Posting: 24/07/2026 05:07:37 Req ID: 1005997. With expertise in advanced treatment, automation/information management, nutrient recovery, odor control, operations and management evaluation, process review and optimization and reclamation and reuse; we're always looking at what's next in the industry and bring innovative approaches to even the most complex projects.
Marketing and Technology Project Manager, Vice President Citigroup IncMarketing and Technology Project Manager, Vice PresidentNY$92,000–$138,000 / yearSuccess in this role hinges on superior communication skills and a proven ability to collaborate effectively with senior executives, business representatives, marketing professionals, and technologists, driving projects forward with precision, strategic insight, and timeliness. Marketing Technology Solutions: Drive the implementation and integration of martech/ad-tech solutions, including identity management, customer lifecycle marketing programs, and cross-device reach initiatives.
Senior Project Manager Arcadis NVSenior Project ManagerBuffalo, NY$180,000–$210,000 / yearAs a Senior Project Manager, you will utilize your expertise and technical knowledge in conveyance, treatment, and master planning projects to successfully lead and execute projects and support project pursuits. Role description: Arcadis is looking for a Senior Project Manager with water/wastewater engineering experience to join our Resilience Water Team in Buffalo, New York!
Construction Project Manager - Federal GpacConstruction Project Manager - FederalBuffalo, NY100000–225000A nationally recognized General Contractor is seeking an experienced Project Manager to lead complex federal construction projects across the U.S. This is an opportunity to join a builder known for delivering critical work for agencies such as USACE, NAVFAC, DOD, and other federal clients — with the resources, systems, and leadership support to do the job right. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Senior Project Manager Tetra Tech IncSenior Project ManagerBuffalo, NYWith 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide.
NewElectrical Project Manager GpacElectrical Project ManagerBuffalo, NY95000–130000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Associate Project Manager EMCOR Group IncAssociate Project ManagerTonawanda, NY$65,000–$75,000 / yearWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. In this fast-paced role, you'll take ownership of key project activities - from coordinating material procurement and tracking quantities to reviewing submittals, RFIs, and supporting critical project communications.
NewProject Manager API Heat TransferProject ManagerBuffalo, NYThe Project Manager is responsible for supporting the planning, coordination, execution, and delivery of engineer-to-order manufacturing projects and associated contracts. · Coordinate customer-driven contract modifications with Sales, Engineering, Quality, Planning, and Manufacturing to ensure technical and commercial alignment.
Environmental Project Manager LaBellaEnvironmental Project ManagerBuffalo, NYThe Environmental Project Manager must have experience with Private and Municipal Clients, and New York State Department of Environmental Conservation (NYSDEC) programs including but not limited to the Brownfield Cleanup Program and Spills program and on environmental containment, permitting and compliance projects. Experience managing assignments under state-agency contracts (i.e., NYSDEC, New York State Department of Transportation (NYSDOT), the Office of General Services (OGS)), and/or assignments with United State Environmental Protection Agency (USEPA) oversight or funding is preferred.
NewMechanical Project Manager John W. DanforthMechanical Project ManagerNorth Tonawanda, NYThis role focuses on three core areas: project planning and execution, including budgeting, scheduling, and coordination; team and stakeholder collaboration, working closely with field teams, subcontractors, and customers; and financial and performance management, ensuring projects are delivered safely, on time, and within budget. We are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair.
Project Manager, Facilities Lactalis American Group, Inc.Project Manager, FacilitiesBuffalo, NY$85,000–$95,000 / yearIn the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
Senior Project Manager - Aviation / Civil / Structural McFarland JohnsonSenior Project Manager - Aviation / Civil / StructuralBuffalo, NY$120,000–$165,000 / yearAt McFarland Johnson (MJ), we're more than infrastructure consultants, we are a 100% employee-owned firm with 80 years of commitment to delivering innovative planning, engineering design, environmental services, technology and construction solutions that make a lasting impact in the communities we serve. If you're driven to build client relationships, lead multidisciplinary teams, and shape the future of aviation and infrastructure, including Civil/Site, Structural, and Airport Building projects, we want to connect.
NewJunior Project Manager Michael Page InternationalJunior Project ManagerBuffalo, New York$60,000–$90,000 / yearFull timeThe Successful ApplicantA strong understanding of construction project management principles within the property industry.2+ years of experience in Civil Construction. The organization is committed to delivering high-quality construction projects while fostering a professional and efficient work environment.
Oracle PMO - Senior Manager PwCOracle PMO - Senior ManagerBuffalo, NY$124,000–$280,000 / yearIn this role at PwC, you will work closely with business leaders, project managers, and technical teams to define project objectives, develop project plans, allocate resources, monitor progress, and mitigate risks. Within our Finance Technology - Oracle Core ERP practice, you will focus on optimizing operational efficiency by analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications.
Project Manager Distribution InternationalProject ManagerNorth Tonawanda, New YorkQXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders.
Senior Project Manager - Civil Engineering Erdman AnthonySenior Project Manager - Civil EngineeringBuffalo, NYOversee the coordination of project deliverables and technical review processes; Prepare project proposals including scoping, staffing, and manpower estimates; Possess an awareness of Western New York typical civil clients and an ability to market to same; Maintain project files in accordance with established document control system; Provide Design leadership and coordination with in-house and Consultant Design teams; Organize, coordinate, and lead project meetings and prepare minutes; Oversee the preparation of meeting presentations and handouts; Identify and pursue new project opportunities with municipal and agency clients in Western New York. As a key member of our team, you will lead engineering design and project execution efforts, work closely with clients, agencies, and internal teams, and play an active role in building relationships to expand our presence in the local market.
Project Manager O'Connell Electric Company IncProject ManagerBuffalo, NY$98,000–$131,500 / yearIt is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Compensation: The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $98,000 to $131,500 annually.
Sr Project Manager, Client Connectivity-Innovation Banking HSBC Holdings PlcSr Project Manager, Client Connectivity-Innovation BankingBuffalo, NYYou'll run technical discovery and client workshops, convert business outcomes into technical designs, define testing and cutover approaches (including ISO 20022 formats and SWIFT migration considerations), and then drive end-to-end execution-removing blockers across client teams, Product, IT, Client Service and Coverage/Sales. You'll design and deliver technically robust, secure, and scalable connectivity solutions for strategic corporate clients, leading complex onboarding and change initiatives across HSBCnet, APIs, SWIFT connectivity, and Host-to-Host (H2H)/file-based connectivity.
Mid to Senior Construction Project Manager Mark G Anderson Consultants (MGAC)Mid to Senior Construction Project ManagerBuffalo, NY$110,000–$155,000 / yearHere's what will set you up for success at MGAC: 3+ years of experience in construction project management with a thorough understanding of the building design and construction process. Our success is rooted in hiring exceptional people who are driven to do challenging work with the unique blend of experience, integrity, creativity, and commitment that separates us from our competitors.
Junior Project Manager / Estimator Progressive StaffingJunior Project Manager / EstimatorBuffalo, New YorkAll employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: https://dol.ny.gov/posting-requirements-0 ; https://www.dol.gov/general/topics/posters#workplace-posters . Analyze data and drawings to identify cost-saving opportunities and effectively communicate findings, ensuring full transparency if the projectâs scope changes.
Service Delivery Project Manager Applied Materials IncService Delivery Project ManagerBuffalo, NY$88,000–$121,000 / yearEnsure that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion. Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Oracle PMO - Manager PwCOracle PMO - ManagerBuffalo, NY$99,000–$232,000 / yearAs an Oracle PMO Manager, you will lead and coordinate large-scale Oracle implementation projects, working closely with business leaders, project managers, and technical teams to define objectives, develop plans, allocate resources, and monitor progress. Within our Finance Technology - Oracle Core ERP practice, you will play a pivotal role in helping clients optimize operational efficiency by analyzing their needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications.
Bridge Project Manager LaBellaBridge Project ManagerBuffalo, NY$107,000–$145,000 / yearLaBella Associates is currently seeking a Bridge Project Manager in our Buffalo, NY office location to manage bridge projects, manage relationships with existing clients and work with market leadership to develop new clients. Performs technical discipline tasks including research, reports, design, specification and plan preparation to ensure the most efficient and cost-effective execution of assigned projects.
Environmental Project Manager - Industrial Hygiene (IH) Engineering Consulting Services LtdEnvironmental Project Manager - Industrial Hygiene (IH)Tonawanda, NY$60,000–$80,000 / yearECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). Bachelor and/or Master of Science in Civil Engineering, Environmental Engineering, or other Engineering degree applicable to Environmental Consulting, Natural or Environmental Science, Geology, or other degree relevant to the practice of Environmental Consulting.
NewMechanical Project Manager: Growth & Collaboration (Bonus) John W. DanforthMechanical Project Manager: Growth & Collaboration (Bonus)North Tonawanda, NYThe ideal candidate has 3+ years of experience in project management, preferably in mechanical construction, and a Bachelor's Degree in a relevant field. We offer a competitive compensation package, including a comprehensive benefits plan.#J-18808-Ljbffr.
Gear Project Manager NOCO Energy CorpGear Project ManagerKenmore, NY$60,000–$85,000 / yearExperience in electrical estimating and gear is valuable; however, we are willing to train the right individual who demonstrates strong technical aptitude, problem-solving skills, and a commitment to learning. The primary function of the Gear Project Manager is to provide accurate, competitive and timely project pricing through systematic and careful drawing take-offs.
Manager, Brokerage Solutions - Process & Systems Delmar International, Inc.Manager, Brokerage Solutions - Process & SystemsBuffalo, NY$90,000–$95,000 / yearOur team of extraordinary, forward-thinking professionals delivers results and empower business leaders by gaining an intimate understanding of our client's requirements and providing exceptional solutions. The role also carries a dotted line to Project Managers to support project-based deliverables, documentation, testing, and deployment activities.
Project Manager, Facilities Management PeopleIncProject Manager, Facilities ManagementWilliamsville, New York$26–$27.40 / hourSupervises day to day operations of staff, including but not limited to: purchases made for parts and repairs, adjustments to schedule for needed emergency repairs, ensuring staff are trained on use of equipment available and monitoring of feedback provided from agency response to monthly maintenance questionnaires.• Communicate with all parties (site management team, vendor, and facilities staff) during construction phase of project, to include but not limited to: Start date, duration of job, completion date, and any other items deemed necessary.
Operations Manager/Visual The Talbots IncOperations Manager/VisualNY$20–$25 / hourMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Marketing Project Manager, Patina Group Delaware North Companies IncMarketing Project Manager, Patina GroupBuffalo, NY$62,354–$76,800 / yearPatina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Collaborate closely with operational leadership and regional field marketing teams to organize media visits, chef-led culinary events, and interactive experiences that build public awareness.
Remediation Project Manager LaBellaRemediation Project ManagerBuffalo, NYThe Environmental Construction Department at LaBella provides a full range of environmental contracting services including remediation services, environmental and geotechnical drilling, remediation system design, installation, and O&M, petroleum bulk storage compliance, maintenance, closure, and installation services, and ecological construction & restoration services. The successful candidate will be responsible for managing remediation and investigation projects including remedial excavations, transportation and disposal, test pit excavations, earthwork and other similar work.
NewProject Manager Chenega CorporationProject ManagerBatavia, NYThe Project Manager is responsible to the Government for overall management control and accountability for technical performance, cost and schedule control requirements, and general management of specific projects assigned to them. Knowledge in operations and maintenance of facilities, utilities (electric, water & sewer), installed building equipment, and high voltage distribution systems.
NPI Manager, Energy Tesla IncNPI Manager, EnergyBuffalo, NY$169,200–$253,800 / yearThe NPI Manager will lead our Gigafactory New York (GFNY) NPI team's activity launching products, managing form/fit/function changes to launched programs, and developing the NPI team to continuously iterate and improve our change management processes. Drive all production launch and sustaining change activities for products and changes coming into the factory, targeting to meet or exceed project/program timing milestones, maintaining a "non-event launch" mentality.
District Manager To Travel Management Consultant DeWolff Boberg & AssociatesDistrict Manager To Travel Management ConsultantBuffalo, NYAs a Management Consultant, you will work hands-on with frontline leaders and employees to implement sustainable operational improvements by: Executing client goals, objectives, and operational processes through frontline coaching and support. Management Consultants have access to both a three-tier Consultant Career Track and a Project Manager Career Track, including the opportunity to advance directly from Senior Consultant to Project Manager.
Estimator And Scheduling Manager - Construction Carrier CorporationEstimator And Scheduling Manager - ConstructionAlabama, NY$96,000–$192,000 / yearComputes cost factors and prepares estimates used for the purposes of development, planning, organizing, and scheduling work, preparing bids, change order pricing, Ensure compliance to meet diversity goals by sourcing both subcontractor and vendors that meet project criteria. NORESCO's Sustainability Services group offers a full suite of sustainable design consulting services, including energy auditing, commissioning, and retro-commissioning, energy & daylighting analysis, LEED certification consulting, and sustainability master planning.
NewSenior Project Manager Encorus GroupSenior Project ManagerDepew, NY$120,000–$160,000 / yearStrong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and MS Project, along with the ability to quickly learn and effectively use project management, financial, business, and other software applications. If you are a strategic leader with extensive experience delivering large, complex projects from Engineering Design concept through the completion of construction, we want to hear from you.
NewSenior Technical Manager, Structural Engineer WSPSenior Technical Manager, Structural EngineerBuffalo, NY$121,100–$205,900 / yearThis OpportunityWSP, an award winning and innovative multi-disciplinary consulting firm is seeking a Senior Technical Manager, Structural Engineer to join our team in Buffalo, NY.We are seeking a candidate with experience in one or more of the following areas of specialty: buildings, bridges, industrial facilities, data centers, power generation and transmission, and/or mechanical structures. Experience with planning and conducting inspections and investigations on various aspects of the construction and design of buildings, facilities, or structures, applying applicable regulations and policiesHighly effective interpersonal and communication skills when interacting with others, expressing intricate ideas effectively and professionally to an engineering and non‑engineering audience.
Maintenance Manager TreeHouse Foods IncMaintenance ManagerTonawanda, NY$97,500–$146,300 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. You'll add value to this role by performing various functions including, but not limited to: Playing a leading role in ensuring a safety-first culture through actively supporting the site's health and safety program in addition to ensuring that all Food Safety and Quality guidelines are followed.
Asst Quality Assurance Manager Upstate Niagara CooperativeAsst Quality Assurance ManagerWest Seneca, NY$70,000–$90,000 / yearGuided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms, Bison, Milk for Life, and Intense Milk. Will be responsible for purchasing lab supplies, coordinating lab tasks, maintenance and calibration of lab testing equipment, managing lab staff schedules, provide coaching and guidance to lab technicians in support of continuous improvement initiatives.
NewGeotechnical Project Manager Whitestone AssociatesGeotechnical Project ManagerBuffalo, NY$80,000–$120,000 / yearWe are committed to building a collaborative team environment where employee‑owners are encouraged to grow professionally, take on meaningful responsibility, and contribute to the continued success of the organization. Whitestone Associates, Inc. is a 100% employee‑owned Geotechnical and Environmental consulting firm with offices throughout the eastern United States.
Assistant Club Manager BJ's Wholesale Club Holdings IncAssistant Club ManagerNY$69,500–$86,750 / yearWorking closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability.
Restoration Claims & Estimate Manager Rainbow RestorationRestoration Claims & Estimate ManagerBUFFALO, NY$50,000–$65,000 / yearNeither Rainbow Restoration ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisees employees; (2) supervise and control franchisees employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Rainbow Restoration franchise system within a specified geographical area.
Human Resources Manager Regal Rexnord CorpHuman Resources ManagerNY$100,000–$135,000 / yearThe Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors.
Housekeeping Operations Manager Compass Group North AmericaHousekeeping Operations ManagerBUFFALO, NY$62,353–$66,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.