NewSales Manager The Michaels Companies IncSales ManagerWilkes Barre, PAThe Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
LOB Risk Manager Senior - Corporate & Institutional Banking Risk PNC BankLOB Risk Manager Senior - Corporate & Institutional Banking RiskDallas, PennsylvaniaEnsure financial (risk & performance) and non-financial (risk & performance) business reporting inventories exist and provide appropriate shared sight-lines to all material aspects of business risk & performance, and are reviewed and discussed as appropriate with managers, Executives and/or in formal governance forums. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
FULFILLMENT MANAGER Gentex CorporationFULFILLMENT MANAGERPAThe Manager will also support sales and business development teams by providing anticipated lead times, oversight of identified priority and product sample orders and leading the weekly Fulfillment Meeting working group focused on preventing/recovering late orders and ensuring timely shipping of future orders as prioritized by the group. This role involves close collaboration with various departments including Sales, Customer Service, Product Management, Contracts, Program Management, Engineering, Operations, Demand Planning, and Supply Chain to ensure efficient coordination and optimize revenue recognition while delivering exceptional customer satisfaction.
Fulfillment Manager Gentex CorporationFulfillment ManagerSimpson, PAThe Manager will also support sales and business development teams by providing anticipated lead times, oversight of identified priority and product sample orders and leading the weekly Fulfillment Meeting working group focused on preventing/recovering late orders and ensuring timely shipping of future orders as prioritized by the group. This role involves close collaboration with various departments including Sales, Customer Service, Product Management, Contracts, Program Management, Engineering, Operations, Demand Planning, and Supply Chain to ensure efficient coordination and optimize revenue recognition while delivering exceptional customer satisfaction.
NewSR Facilities Manager Kane LogisticsSR Facilities ManagerScranton, PARemote$104,000–$150,000 / yearProject Management: Help plan and execute facility-related projects such as renovations, relocations, site openings/closures, and permitting. Position Overview: The Sr Facilities Manager is responsible for developing and overseeing the maintenance and strategic planning of the organization's physical assets.
Senior Laboratory Manager For Ligand Binding Assays SanofiSenior Laboratory Manager For Ligand Binding AssaysSwiftwater, PA$100.50–$145.17 / hourThis role will ensure high-quality, consistent, and compliant data, managing a team responsible for developing, validating, and implementing immunological ligand-binding methods that support clinical endpoints across vaccine trials from Phase I through Phase IV. The Global Clinical Immunology (GCI) organization, part of Late Stage Global Immunology within Vaccines R&D, specializes in developing, validating, and deploying regulated bioanalytical assays to assess immune responses to vaccines throughout their lifecycle.
Local Sales Manager Nexstar Media Group Inc.Local Sales ManagerWilkes Barre, PATo be considered for this position, you must have a minimum of five (5) years of digital and/or broadcast sales experience, a successful track record in business development, selling sports sponsorships, growing market share, employee recruitment, employee retention, and sales training. Recruiters with Nexstar Media Group and its local stations will only contact you through official job boards, LinkedIn, or email with Nexstar.tv domain or official station email addresses (example:@wreg.com).
Senior Laboratory Manager for Ligand Binding Assays SanofiSenior Laboratory Manager for Ligand Binding AssaysSwiftwater, PA$100.50–$145.17 / hourThis role will ensure high-quality, consistent, and compliant data, managing a team responsible for developing, validating, and implementing immunological ligand-binding methods that support clinical endpoints across vaccine trials from Phase I through Phase IV. The Global Clinical Immunology (GCI) organization, part of Late Stage Global Immunology within Vaccines R&D, specializes in developing, validating, and deploying regulated bioanalytical assays to assess immune responses to vaccines throughout their lifecycle.
NewWarehouse Manager, Off-Shift SanofiWarehouse Manager, Off-ShiftSwiftwater, PA$81.38–$117.54 / hourBachelor's degree in supply chain management, Business Administration, Operations Management, or a related field with 1+ years of experience in a warehouse, supply chain, or manufacturing operations environment with supervisory, senior operator, or management experience OR High School Diploma or GED equivalent with 5+ years of experience in a warehouse, supply chain, or manufacturing operations environment and 2+ years of supervisory, senior operator, or management experience. Verification of inbound shipments against freight and packing documentation, identifying and resolving discrepancies (OS&D) and processing of all receipts and transactions in SAP S4 HANNA (batch, non-batch, quality-managed, and imported materials) in a timely manner.
Maintenance Manager The Black Tux IncMaintenance ManagerJenkins Township, PA$85,000–$95,000 / yearThis role leads a team of facilities coordinators and maintenance technicians, and coordinates with outside service providers to ensure that building infrastructure, warehouse equipment, garment care systems, and automation equipment operate at peak performance. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills.
NewManager Nursing and Patient Care Services - Emergency Department SchuylkillManager Nursing and Patient Care Services - Emergency DepartmentDickson City, PennsylvaniaFinally, Lehigh Valley Hospital- Cedar Crest, Lehigh Valley Hospital- Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital- Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position.
Sr Manager, Finance General Dynamics CorpSr Manager, FinanceWilkes-Barre, PAIntegrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters.
Commercial Relationship Manager Advanced Disaster RecoveryCommercial Relationship ManagerScranton, PAOur experts provide emergency recovery services for wind, fire, smoke and water damage, catastrophe response, contents restoration, environmental issues, mold remediation, healthcare and environmental services, flooding repair and construction services. This position focuses on cultivating strong professional relationships with referral sources and trade partners by analyzing the market, identifying target clients, reaching decision-makers, and using a consultative sales approach to convert prospects into clients.
Assistant Manager ExpressAssistant ManagerTannersville, PennsylvaniaFull timeThe Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retailcustomers. For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
NewHuman Resources Manager Mactac North AmericaHuman Resources ManagerMoosic, PAThe product lineup covers many diversified fields including not only adhesive papers and films for seals and labels, but also shatter-proof window films, adhesive sheets for outdoor signs, interior finishing mounting sheets, automobile-use adhesive products, semiconductor-related tape, and LCD-related adhesive products. The Manager, Human Resources is a key member of the plant leadership team and is responsible for providing leadership across day-to-day human resources (HR) operations, driving change management efforts, and leading training and development initiatives that foster a strong, employee-oriented culture in a fast-paced manufacturing environment.
Industrial Maintenance Manager Custom Filters DirectIndustrial Maintenance ManagerBloomsburg, PAThis is a hands-on leadership position for someone with strong industrial maintenance experience who enjoys developing teams, implementing preventative maintenance programs, improving equipment reliability, and supporting automated manufacturing operations. As our Maintenance Manager, you'll play a key role in improving equipment reliability, reducing downtime, supporting automation, developing the maintenance team, and helping drive the continued growth of our manufacturing operation.
Local Sales Manager Nexstar Media GroupLocal Sales ManagerWilkes-Barre, PennsylvaniaTo be considered for this position, you must have a minimum of five (5) years of digital and/or broadcast sales experience, a successful track record in business development, selling sports sponsorships, growing market share, employee recruitment, employee retention, and sales training. Recruiters with Nexstar Media Group and its local stations will only contact you through official job boards, LinkedIn, or email with Nexstar.tv domain or official station email addresses (example:@wreg.com).
Project Manager Liberty Companies LLCProject ManagerScranton, PAPurchasing process and document control: Maintain the buy schedule, write scopes of work, distribute and log subcontracts, write required contract riders and purchase orders, and confirm compliance with project insurance requirements. Financial Management: Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively.
Design Manager (Location: Scranton, PA) GHD Group Pty LtdDesign Manager (Location: Scranton, PA)Scranton, PAWhile our closest physical office is currently in Bloomsburg, Scranton's central location places this role in close proximity to several key municipal and private-sector water clients, allowing us to deliver more responsive service and strengthen local relationships. A minimum of 6 years of technical, administrative and project experience, managing the design delivery for larger, multi-discipline projects specifically for water and wastewater, industrial/process plants, facilities, or buildings.
Local Sales Manager Nexstar Media Group IncLocal Sales ManagerWilkes-Barre, PATo be considered for this position, you must have a minimum of five (5) years of digital and/or broadcast sales experience, a successful track record in business development, selling sports sponsorships, growing market share, employee recruitment, employee retention, and sales training. Nexstar Media Group's 28/22 News, (WBRE NBC and partner WYOU CBS) has an immediate opening for a Sales Manager to lead our dynamic team of Local Account Executives.
Plant Manager Silgan Containers LLCPlant ManagerHazleton, PAThe plant produces multiple closure sizes and styles, including continuous-thread and tamper-evident options, with both lined and linerless designs that help ensure product freshness, safety, and optimal performance. Hazleton produces a wide range of metal closures that support many of our core customers across the dairy, beverage, juice, sauce, and household product industries.
Plant Human Resources Manager Amcor PlcPlant Human Resources ManagerMountaintop, PAThis role oversees all core HR functions-including employee relations, compensation, payroll, benefits, training, and staffing-to ensure a positive employee experience and strong organizational performance. You'll serve as a trusted advisor to plant leadership, ensuring legal compliance, promoting a high‑performance culture, and providing guidance on HR best practices and emerging trends.
Operations Manager BedaBox LLCOperations ManagerPittston, PATo achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals.
Human Resources Director - People Operations Manager Azar International IncHuman Resources Director - People Operations ManagerKingston, PAFull timeAzar International Inc is looking for a dynamic and experienced Human Resources Director / People Operations Manager to join our team in Kingston, PA. This is an exciting opportunity to lead and shape the people strategy of a growing organization, driving culture, talent, and operational excellence from the ground up.
NewArea Manager II - (Shift 1) Thrive MarketArea Manager II - (Shift 1)Wilkes-Barre, Pennsylvania$60,000–$85,000 / yearWe're a community of more than 1 Million+ members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need.
Area General Manager AramarkArea General ManagerMount Pocono, PAAramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. As an Area General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Sr Mgr BU Lead The Hershey CoSr Mgr BU LeadHazle Township, PASupported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day. You will lead complex, high-impact initiatives, partner across engineering, quality, supply chain, and maintenance teams, and influence enterprise-wide decisions through data-driven insights.
Business Development Manager REV CopackBusiness Development ManagerPittston, PARemoteThis is a full-cycle sales role: you'll help source pipeline, run discovery, partner with production on pricing, negotiate contracts, close new brand clients, and shepherd them through onboarding to their first successful production run. Build pipeline through disciplined outbound: cold calling, cold email, LinkedIn, and signal-based prospecting (brands raising capital, expanding into retail, or launching new products).
Business Development Manager Restoration 1Business Development ManagerOlyphant, PennsylvaniaIdentify and Establish Relationships : Identify and reach out to potential trade partners and referral sources, including plumbers, HVAC companies, property managers, insurance agents, and public adjusters. Nurture and Maintain Relationships : Develop and maintain strong, long-term relationships with trade partners and referral sources, ensuring consistent and reliable communication.
Branch Manager - UniFirst UniFirst CorpBranch Manager - UniFirstWilkes Barre, PAAs Branch Manager, you'll report to the Division Director of Operations and lead Service and Administration, ensuring both functions work seamlessly together to deliver on our promise: to be the best service provider in the industry. About UniFirst: The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2.4 -billion-dollar organization.
Senior Product Manager - Fulfillment Value-Added Services (Vas) ShipMonkSenior Product Manager - Fulfillment Value-Added Services (Vas)Pittston, PAWorkflow Architecture: Design "Cart-to-Floor" flows that ensure a customer's request for a "blue ribbon, tagged, and engraved" item is instantly translated into a clear task for a warehouse associate. Complexity Breakdown: Take messy, complex kitting projects and deconstruct them into system-driven, step-by-step digital transactions to minimize human error and maximize speed.
Multi-Site Safety Manager Thrive MarketMulti-Site Safety ManagerWilkes-Barre, Pennsylvania$85,000–$120,000 / yearBeyond their home site, this role carries cross-site accountability — overseeing the safety programs and safety specialists at Thrive Market’s other fulfillment locations, providing governance, guidance, and hands-on support to ensure consistency, close gaps, and drive continuous improvement across the network. Serve as an embedded safety partner to FC operations, People Ops, and site leadership, integrating safety into daily workflows, production planning, and performance conversations so that safety ownership lives at every level of the organization — not just within the safety function.
Assistant Safety Manager HITTAssistant Safety ManagerBerwick, PA$77,000–$112,000 / yearEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. While learning paths, growth, and promotional opportunity vary, most team members are assistant managers for up to three years.
Senior Manager, Inventory Accounting JushiSenior Manager, Inventory AccountingScranton, PennsylvaniaAt Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. We identify, evaluate, and acquire [ http://u.s.-based/ ]U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States, offering patients and customers premium cannabis and related products. The position will support the operational leadership for the Grow Processors and Retail operations by providing quality and timely financial data and by working as a business partner with the team to ensure accurate forecast and KPI information is used to drive results.
Senior Project Manager, Data Centers UNAVAILABLESenior Project Manager, Data CentersArchbald, PASuffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Contract Logs: Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy.
Account Manager - Cybersecurity | Philly Metro Enterprise OptivAccount Manager - Cybersecurity | Philly Metro EnterpriseTrenton, PennsylvaniaLead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and cybersecurity goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts.
Project Manager UNAVAILABLEProject ManagerArchbald, PASuffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. The Mission Critical Center of Excellence manages billions of dollars in projects annually, specializing in data center and mission-critical construction for leading technology and telecommunications clients across the United States.
Product Manager (Private Label) Benco DentalProduct Manager (Private Label)Pittston, PAThe position serves as the cross-functional leader for private-label initiatives—collaborating with Sales, Marketing, Supply Chain, Finance, Quality, and vendor partners to bring products from concept to market while maintaining cost competitiveness, regulatory compliance, and supply continuity. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions.
Workforce Development & Education Partnerships Manager Diligent SolutionsWorkforce Development & Education Partnerships ManagerBerwick, PAFull timeJob Summary: The Workforce Development & Education Partnerships Manager leads workforce development initiatives that strengthen talent pipelines and align education with industry workforce needs. This role is ideal for a strategic relationship-builder who enjoys connecting industry, education, and workforce partners to create sustainable talent pipelines and workforce development opportunities.
Environmental Safety & Health (ESH) Manager STO Building GroupEnvironmental Safety & Health (ESH) ManagerMcadoo, PAHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Construction Safety Manager - Berwick, PA Mobile Medical CorporationConstruction Safety Manager - Berwick, PABerwick, PAMinimum Requirements Candidates must meet one of the following: 3+ years of construction safety management experience and a Bachelors degree in Safety, Environmental Health, or a related field; or 5+ years of construction safety management experience and a professional certification (CSP, ASP, CHST, CIH, or equivalent); or 6+ years of construction safety management experience and current OSHA 500 certification. Physical & Work Requirements This position requires a daily field presence on active construction sites, including walking, climbing, working at heights, and exposure to varying weather conditions.
Area Maintenance Manager ChewyArea Maintenance ManagerWilkes-Barre, PennsylvaniaIn this role you will be a critical member of the Maintenance Leadership Team that takes charge of maintaining and improving the reliability of general warehouse assets and production equipment such as conveyor systems, industrial automation systems, inventory storage solutions, and powered industrial trucks. We are seeking an individual that can directly captain a team of technicians, partner closely with Chewy Operations and other customer teams, and leverage third party vendors for unique maintenance work!
Manager Physician Practice SchuylkillManager Physician PracticeHazleton, PennsylvaniaFinally, Lehigh Valley Hospital- Cedar Crest, Lehigh Valley Hospital- Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital- Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position.
Vial Filling Process Manager (2nd Shift) SanofiVial Filling Process Manager (2nd Shift)Swiftwater, PA$78–$112.67 / hourThis role drives continuous improvement of line performance by leading and supporting strategic projects and initiatives, including thorough investigation of deviations from planned outcomes and the development of robust Corrective and Preventive Actions (CAPA) to prevent recurrence. The position serves as the primary managerial coverage for shift employees and acts as a key liaison for communicating technical issues and process improvements to relevant stakeholders (e.g., IOC, Management Committee, staff meetings).
Vial Filling Process Manager (2Nd Shift) SanofiVial Filling Process Manager (2Nd Shift)Swiftwater, PA$78–$112.67 / hourThis role drives continuous improvement of line performance by leading and supporting strategic projects and initiatives, including thorough investigation of deviations from planned outcomes and the development of robust Corrective and Preventive Actions (CAPA) to prevent recurrence. The position serves as the primary managerial coverage for shift employees and acts as a key liaison for communicating technical issues and process improvements to relevant stakeholders (e.g., IOC, Management Committee, staff meetings).
Manager, Finance General Dynamics Ordnance & Tactical SystemsManager, FinanceScranton, PennsylvaniaJob Summary: Performs a variety of financial activities, including accounting, financial analysis, audit, tax, credit and collections | Develops and evaluates financial plans and policies | Establishes and maintains accounting, financial, and reporting policies and controls Impact of the Role: General Profile. Company Overview: General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Front Line Manager - S&M - Customer Success 4A GenpactFront Line Manager - S&M - Customer Success 4AWilkes-Barre, PennsylvaniaCertified Scrum Master (CSM) - Project Management Latin AmericaProject Management Latin America, Six Sigma Green Belt Certification - American Society for Quality (ASQ)American Society for Quality (ASQ) Required Skills . “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Sr Manager, Accounting General Dynamics Ordnance & Tactical SystemsSr Manager, AccountingWilkes-Barre, PennsylvaniaJob Summary: Performs general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements such as balance sheets, profit-and-loss statements and capital expenditure schedules | Prepares, records, analyzes and reports accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance with accepted accounting policies and principles | Provides financial support, including forecasting, budgeting and analyzing variations from budget | Analyzes and prepares statutory accounts, financial statements and reports | Conducts or assists in the documentation of accounting projects Impact of the Role: General Profile. Essential Functions: Manages accounting staff in daily operations of one or more accounting functions, including accounts payable, accounts receivable, ledger maintenance, revenue, and asset accounting.
Sr Manager, Finance General Dynamics Ordnance & Tactical SystemsSr Manager, FinanceWilkes-Barre, PennsylvaniaJob Summary: Performs a variety of financial activities, including accounting, financial analysis, audit, tax, credit and collections | Develops and evaluates financial plans and policies | Establishes and maintains accounting, financial, and reporting policies and controls Impact of the Role: General Profile. Company Overview: General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Restaurant General Manager Carrols Restaurant Group IncRestaurant General ManagerPADrive profitability by owning the restaurant P&L, reviewing financials for areas of opportunity, managing costs, driving sales, and using strong business decision-making to achieve desired outcomes. Elevate the guest experience by motivating the team to exceed expectations, responding quickly to guest issues, identifying root causes through guest feedback systems, and engaging the community through local marketing initiatives.