Quality Assurance Analyst Harris Computer SystemsQuality Assurance AnalystGA$55,000–$65,000 / yearReporting to the Mobile Team Lead, the Quality Assurance Analyst's key responsibilities will include: Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing. Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.
Junior QA Tester - Entry Level Ace IT CareersJunior QA Tester - Entry LevelAtlanta, GARemoteAs part of the broader candidate development process, some individuals who are not yet ready to progress for available employment opportunities may separately be offered the option to explore Ace IT Careers’ structured QA career development program , which may include: Technical upskilling | Interview preparation | Mock evaluations | Resume support | Placement assistance . Important Note: This opportunity is intended for motivated entry-level candidates who are serious about building a long-term career in Software Quality Assurance.
Quality Assurance Specialist Marmon Holdings IncQuality Assurance SpecialistNorcross, GASince 1907, Marmon/Keystone, LLC (a Marmon Holdings/Berkshire Hathaway company) is a well-established player in the metals distribution sector, renowned for its consistent delivery of top-tier metal products and unparalleled customer service. The Quality Specialist provides "boots-on-the-ground" quality leadership by supporting warehouse operations, processing equipment, fabrication cells, and customer-specific requirements while advancing Built-In Quality (BIQ) principles throughout the facility.
Quality Assurance Analyst Pyramid, IncQuality Assurance AnalystAlpharetta, GAFull timePlease review the job description below: Job ID: 18-03852 Key Responsibilities/ Key Requirements and Technology Experience: Consultant should be able to do manual testing as well as automated testing using selenium tool for a complex application Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs Thoroughly tests software to ensure proper operations, documents all problems and works to resolve them Responsible for insuring software releases and documentation meet requirements, are installed correctly, and execute with quality Responsible for creating and executing regression testing, test plans, and performing the builds of applications Assemble and build software projects and installation packages Communicate with customers regarding installation issues and software defects Perform quality assurance testing for MFS applications BA/BS in Computer Science or equivalent experience preferred Experience of reporting tools / reports testing Crystal Reports, Business Object, advanced SQL usage Experience of UNIX servers Full awareness of OS and variety of commands, ability to read and test UNIX shell scripts Telecom business knowledge. 1-5 years of experience Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions.
QA Analyst - LaserPro Finastra LtdQA Analyst - LaserProAtlanta, GAWell‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.
Quality Assurance Specialist Marmon Holdings, IncQuality Assurance SpecialistNorcross, GASince 1907, Marmon/Keystone, LLC (a Marmon Holdings/Berkshire Hathaway company) is a well-established player in the metals distribution sector, renowned for its consistent delivery of top-tier metal products and unparalleled customer service. The Quality Specialist provides "boots-on-the-ground" quality leadership by supporting warehouse operations, processing equipment, fabrication cells, and customer-specific requirements while advancing Built-In Quality (BIQ) principles throughout the facility.
Quality Assurance Specialist Marmon HoldingsQuality Assurance SpecialistNorcross, GeorgiaSince 1907, Marmon/Keystone, LLC (a Marmon Holdings/Berkshire Hathaway company) is a well-established player in the metals distribution sector, renowned for its consistent delivery of top-tier metal products and unparalleled customer service. The Quality Specialist provides "boots-on-the-ground" quality leadership by supporting warehouse operations, processing equipment, fabrication cells, and customer-specific requirements while advancing Built-In Quality (BIQ) principles throughout the facility.
Quality Assurance Specialist (Various Shifts Available) The WebstaurantStore IncQuality Assurance Specialist (Various Shifts Available)Atlanta, GAAssist in providing training to new and current employees to ensure uniform and consistent processes; address and correct any receiving process issues within the department. Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
NewQuality Assurance Specialist The WebstaurantStore IncQuality Assurance SpecialistAtlanta, GAAssist in providing training to new and current employees to ensure uniform and consistent processes; address and correct any receiving process issues within the department. Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
Quality Assurance Specialist Southeastrans, Inc.Quality Assurance SpecialistGASUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal quality control, provider quality assessment and improvement, and complaint/grievance management and resolution. Assure appropriate and timely follow up and reporting for all complaints or grievances.
Quality Assurance Manager - Spelman College Compass Group North AmericaQuality Assurance Manager - Spelman CollegeAtlanta, GA$62,000–$65,000 / yearThe ideal candidate will bring experience in environmental health, public health inspections, food safety auditing, quality assurance, or a related field within foodservice, hospitality, healthcare, higher education, or retail dining environments. The Quality Assurance Manager is responsible for leading food safety, sanitation, quality assurance, and regulatory compliance programs for Spelman College.
Sr. Specialist I, RCM Quality Assurance NextGen Healthcare IncSr. Specialist I, RCM Quality AssuranceGAThis document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. Specialist I, RCM Quality Assurance supports the Quality Assurance (QA) program across multiple locations.
QA Consultant Nleague Services IncQA ConsultantAtlanta, Georgia$40–$45 / hourContractorCreate and document test plans, execute tests, analyze results, and report problems and anomalies, all via the lens of business end usersOperate in Agile approach to support testing needsWork closely and collaboratively with business partners, PMO and Vendor technical delivery teams to understand business requirementsEnsure software testing is done on-time and as planned and notify management about bottlenecks and other issues and risksAssist Business subject matter experts and business analysts in the development of UAT test scenarios leveraging test casesParticipate in defect triage meetings and demosReport weekly status to Quality Assurance Testing LeadEducation:Bachelor’s degree in Computer Science, Business, or similarSpecialized Experience:Experience in quality assurance concepts and best practices. Experience in documenting Requirement Traceability Matrices (RTM) and confirming applications are ready for UATExperience in preparing UAT instructions for end users and facilitating/overseeing UAT activitiesExperience in documenting Test CasesExperience in evaluating and documenting Test ResultsAbility to prepare sample data for testing.
Quality Assurance Specialist - WI Southeastrans, Inc.Quality Assurance Specialist - WIGASUMMARY: This position is responsible for receiving, investigating, compiling, and reporting service complaints and in assisting the Manager of Complaints and Grievances in all aspects of internal quality control, provider quality assessment and improvement, and complaint/grievance management and resolution. Assure the appropriate and timely follow-up and reporting for all complaints or grievances.
Quality Assurance Manager - Spelman College Compass Group USA IncQuality Assurance Manager - Spelman CollegeAtlanta, GA$62,000–$65,000 / yearThe ideal candidate will bring experience in environmental health, public health inspections, food safety auditing, quality assurance, or a related field within foodservice, hospitality, healthcare, higher education, or retail dining environments. The Quality Assurance Manager is responsible for leading food safety, sanitation, quality assurance, and regulatory compliance programs for Spelman College.
NewQuality Assurance Engineer (SalesForce) AperiaQuality Assurance Engineer (SalesForce)Alpharetta, GeorgiaPerform in-depth functional and regression testing of Salesforce configurations, including workflows, validation rules, triggers, Apex classes, custom objects, and page layouts. The QA tester will lead test strategy, planning, and execution for Salesforce Sales Cloud implementations, ensuring quality across sales, quoting, and revenue workflows.
NewPrincipal Specialist, Quality Assurance Cardinal Health IncPrincipal Specialist, Quality AssuranceGA$80,900–$103,950 / yearThis job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
RCM QA Specialist - Cash Posting ResMed IncRCM QA Specialist - Cash PostingPeachtree Corners, GA$16.98–$21.22 / hourWe work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Who we are looking for: Highly motivated Quality Review Specialist who can understand and perform the below responsibilities in conjunction with our internal and external customers on the phone, via software applications and via email.
Post Closing TRID Quality Assurance Analyst Team Lead Truist Financial CorpPost Closing TRID Quality Assurance Analyst Team LeadAtlanta, GAReview title commitment, purchase contract, appraisal, all Settlement Agent documentation, invoices, statements, loan disclosures and loan estimates to determine all Borrower fees reflected on the Closing Disclosure appear in the correct section and are held to the appropriate tolerance limits per regulatory, compliance and Truist guidelines. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
RCM QA Specialist - Cash Posting Brightree LLCRCM QA Specialist - Cash PostingPeachtree Corners, GA$16.98–$21.22 / hourWe work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Who we are looking for: Highly motivated Quality Review Specialist who can understand and perform the below responsibilities in conjunction with our internal and external customers on the phone, via software applications and via email.
Analyst QA I Marzetti CoAnalyst QA ICollege Park, GAOur retail brands include Marzetti® dressings and dips, New York Bakery garlic breads, and Sister Schuberts® dinner rolls, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and dressings, Buffalo Wild Wings® sauces, Arbys® sauces, Subway® sauces, and Texas Roadhouse® steak sauces and frozen rolls. Working Conditions/Environment Works in a laboratory and manufacturing environment where the employee is regularly required to speak, read, sit, stand, walk, climb, crouch, lift, reach, grasp and bend while moving about the facility.
Analyst QA I The Marzetti CompanyAnalyst QA ICollege Park, GeorgiaFull timeOur retail brands include Marzetti® dressings and dips, New York Bakery garlic breads, and Sister Schubert’s® dinner rolls, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and dressings, Buffalo Wild Wings® sauces, Arby’s® sauces, Subway® sauces, and Texas Roadhouse® steak sauces and frozen rolls. Working Conditions/Environment: Works in a laboratory and manufacturing environment where the employee is regularly required to speak, read, sit, stand, walk, climb, crouch, lift, reach, grasp and bend while moving about the facility.
QRM Support Manager - National Tax Quality Assurance (NTQA), Quality Risk Deloitte Touche Tohmatsu LtdQRM Support Manager - National Tax Quality Assurance (NTQA), Quality RiskGA$93,000–$191,000 / yearOur team supports client-facing teams in how they approach the marketplace, develop service offerings, evaluate and onboard prospective clients, contract for services, deliver quality client service, and fulfill post-engagement and other recurring obligations. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewQuality Assurance Engineer LancesoftQuality Assurance EngineerAtlanta, GA$48.21This position is responsible for defining and executing test strategies, developing automation frameworks, performing API and performance testing, and ensuring high-quality software releases through close collaboration with Engineering, Product, and DevOps teams. Required Education: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related technical field (or equivalent work experience).
Senior Quality Assurance Engineer Intercontinental Exchange IncSenior Quality Assurance EngineerAtlanta, GAThe Senior QA Engineer plays a critical role in ensuring the quality, reliability and performance of software products by applying advanced QA methodologies and sound judgment to solve complex testing challenges. Review and Analyze Requirements: Collaborate with Business Analysts, Developers and End-Users to understand business needs and technical impacts, ensuring test coverage aligns with requirements and change scope.
Quality Assurance Specialist I Life Science LogisticsQuality Assurance Specialist IAtlanta, GeorgiaSystems: Outlook, Excel, Word, PowerPoint, WebCTRL (Temperature Monitoring Software), TECSYS (WMS – Warehouse Management System), and COMPLIANCE QUEST (Quality Management Software). Assist in Operations and Facilities team in determining root cause of discrepancies and help develop corrective actions and verification activities.
Business Analyst / QA Analyst 4P ConsultingBusiness Analyst / QA AnalystAtlanta, GeorgiaThe ideal candidate will have extensive experience across the Software Development Life Cycle (SDLC) and a strong ability to communicate and coordinate with stakeholders, including UI/UX designers, app developers, and subject matter experts. This role will require you to identify and define business and technical requirements, collaborate with cross-functional teams, and ensure the successful delivery of high-quality web and mobile applications.
Sales QA & Monitoring Senior Analyst Accenture PlcSales QA & Monitoring Senior AnalystAtlanta, GAOur groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Lead QA calibrations with Sales Managers, Service Delivery Leads, and clients to ensure scoring consistency, alignment, and credibility of results.
Quality Assurance Specialist I Life Science Logistics LLCQuality Assurance Specialist IAtlanta, GAPart timeSystems: Outlook, Excel, Word, PowerPoint, WebCTRL (Temperature Monitoring Software), TECSYS (WMS – Warehouse Management System), and COMPLIANCE QUEST (Quality Management Software). Assist in Operations and Facilities team in determining root cause of discrepancies and help develop corrective actions and verification activities.
Sr. QA Test Automation Analyst Nleague Services IncSr. QA Test Automation AnalystAtlanta, Georgia$60–$69 / hourContractorQA Test Automation AnalystClient: State of Georgia - Georgia Tech Research Institute (GTRI).Duration: 12+ MonthsLocation: Atlanta, GA (Remote)ONLY US CitizensThe Senior Quality Assurance Test Automation Analyst within Enterprise Systems Department (ESD) primary responsibility will be to build a test automation infrastructure and Framework that leverages DevSecOps, Continuous Integration/Continuous Delivery aspects and performing a variety of activities relating to various projects and production support for Georgia Tech Research Institute (GTRI).This role will analyze, design and build automation testing capabilities by converting existing manual test processesKey ResponsibilitiesDesigning and implementing automated test tools to execute various test cases. Experience with unit testing, test case development, automated regression testing, and test frameworks (pytest, Selenium, Playwright, Cucumber, TestNG, JBehave, Tosca, SoapUI, etc.).Experience with UX/UI testing and browser test automation (Selenium) and performance/load testing (LoadRunner, JMeter, Locust).Experienced with version control such as Gitlab/Bitbucket.
Senior Quality Assurance Engineer Intercontinental Exchange Holdings, Inc.Senior Quality Assurance EngineerAtlanta, GeorgiaFull timeThe Senior QA Engineer plays a critical role in ensuring the quality, reliability and performance of software products by applying advanced QA methodologies and sound judgment to solve complex testing challenges. Review and Analyze Requirements: Collaborate with Business Analysts, Developers and End-Users to understand business needs and technical impacts, ensuring test coverage aligns with requirements and change scope.
SAP QA Test Lead - Hybrid (Multiple Locations) The Dignify Solutions, LLCSAP QA Test Lead - Hybrid (Multiple Locations)Alpharetta, GAKnowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems. Juliet, TN; New York, NY; Purchase, NY SAP Testing experience in these modules; FS-CD, FS-RI, SAP Business Partner and FI-GL.
Program Manager - External Quality Assurance Delta Air Lines IncProgram Manager - External Quality AssuranceAtlanta, GAAs a member of the External Quality Assurance (EQA) surveillance team, the EQA Program Manager will provide surveillance and oversight of Delta's approved Maintenance Providers who accomplish maintenance, preventive maintenance and alteration of aircraft or articles on behalf of Delta Air Lines, Inc., or it's Repair Stations. The EQA Program Manager will provide oversight from a Continuing Analysis and Surveillance System (CASS) perspective to ensure approved Maintenance Providers are performing maintenance in accordance with Delta's Continuous Airworthiness Maintenance Program (CAMP) in support of Delta's Air Carrier Operation Specifications.
QA Automation Engineer Jose MercilineQA Automation EngineerAlpharetta, GeorgiaThis includes state-of-the-art technology for a nationwide network of Private Bankers and product specialists who work with Financial Advisors to provide access to products and services such as online banking, cards, deposit products, residential mortgages, securities-based loans and tailored lending. We are responsible for creating innovative technology solutions for the Private Banking Group (PBG), one of the strategic growth areas of the Firm, providing cash management and lending products and services to our WM clients.
Quality Assurance, Production Tech I (Day Shift) Scientific Games International IncQuality Assurance, Production Tech I (Day Shift)Alpharetta, GAWhile performing the duties of this job the employee is occasionally exposed to wet and/ or humid conditions, moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemical, outside weather conditions, extreme cold and heat, risk of electrical shock and vibration. Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries.
Quality Assurance - Quality Control Manager Turner Construction CoQuality Assurance - Quality Control ManagerAtlanta, GA$145,000–$217,000 / yearDevelop engineering procedures, including document control, submissions management, creation and tracking of Requests For Information (RFIs), material samples documentation, and tracking of potential cost changes documentation, and tracking of approved change orders within budgetary requirements. Position Description: Responsible for planning, coordinating, and developing the project-specific Quality Assurance/Quality Control (QAQC) Plan that incorporates the policies and procedures necessary to deliver the project fully compliant with the contract documents.
QA Engineer Matlen Silver, Inc.QA EngineerAlpharetta, GAThe ideal candidate will have a strong background in both manual and automated testing, with a passion for building scalable automation frameworks and improving overall test coverage. This role is responsible for ensuring application quality by validating system functionality, payment network integrations, terminal compatibility, and API performance.
Technician, Quality Assurance I Trojan Battery CompanyTechnician, Quality Assurance ILithonia, GeorgiaPerform simple quality tests, casting/pasting inspections, curing released, voltage, gravity, etc. Quality Assurance Technician will also report all questionable items, materials and/or processes to appropriate management for analysis and disposition.
Quality Assurance Manager Quikrete Heavy Construction MaterialsQuality Assurance ManagerAtlanta, GeorgiaAs a senior member of our Quality Assurance team, you’ll lead and support initiatives that impact product quality, consistency, and cost across our operations. Experience with manufacturing and formulation of cement, concrete, mortars, or other cement-based construction materials, adhesives, or other polymer-based construction materials preferred.
GDOT Junior QA Consultant Nleague Services IncGDOT Junior QA ConsultantAtlanta, GeorgiaContractorWork closely and collaboratively with business partners, PMO, and Vendor technical delivery teams to understand business requirementsEnsure software testing is done on-time and as planned and notify management about bottlenecks and other issues and risksAssist Business subject matter experts and business analysts in the development of UAT test scenarios leveraging test casesParticipate in defect triage meetings and demosReport weekly status to Quality Assurance Testing LeadGeneral Experience:At least Three (3) years of experience with testing in software development projects. Skills in System testing, parallel/comparative testing, QA testing, performance and load testing, regression testing, security testing, business continuity/disaster recovery testing, post-go-live testing/validationExperience with mobile device testing is a plus.
Software Quality Assurance Engineer Scientific Games International IncSoftware Quality Assurance EngineerAlpharetta, GAWhile performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.
Software Quality Assurance Engineer Scientific GamesSoftware Quality Assurance EngineerAlpharetta, GeorgiaWhile performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.
Guidewire QA Lead TalentBridgeGuidewire QA LeadAtlanta, GARemote$35–$42 / hourLead initiatives to enhance testing strategies, mentor junior QA team members, and ensure compliance with industry best practices in Guidewire Policy systems and P&C insurance. " Collaborate with client QA teams, developers, and offshore teams to understand requirements, identify gaps, and ensure accurate testing.
Staff Engineer - Firmware Quality Assurance The Intersect GroupStaff Engineer - Firmware Quality AssuranceAlpharetta, GAIn this role, you will design and execute comprehensive test strategies, validate firmware functionality across networking and wireless communication layers, and expand automated testing coverage within continuous integration environments. If you are an experienced Firmware Quality Assurance professional who enjoys solving complex technical challenges, developing automated testing solutions, and driving quality across embedded systems, we encourage you to apply today.
Staff Engineer - Firmware Quality Assurance (Cellular) The Intersect GroupStaff Engineer - Firmware Quality Assurance (Cellular)Alpharetta, GAIf you are an experienced Firmware Quality Assurance Engineer who enjoys solving complex technical challenges, building scalable automation solutions, and ensuring the delivery of high quality embedded products, we encourage you to apply today. This senior level individual contributor will play a critical role in validating firmware quality, expanding automation coverage, and ensuring reliable product performance across complex hardware and networking environments.
NewSenior Quality Engineer - Process & Quality Assurance Leader Qcells North AmericaSenior Quality Engineer - Process & Quality Assurance LeaderCartersville, GAThe role requires 5+ years in quality engineering, strong analytical and communication skills, and proficiency with Microsoft Office and#J-18808-Ljbffr. Engineer in the United States to oversee incoming inspections, line patrols, and outgoing quality control while updating internal quality rules.
NewQuality Assurance Engineer - Product & Supplier Quality Floor & DecorQuality Assurance Engineer - Product & Supplier QualityAtlanta, GAThe ideal candidate will possess strong analytical skills, a background in engineering or business, and experience in retail or manufacturing. Floor & Decor in Atlanta, Georgia is looking for a Quality Engineer to influence product quality and performance directly.
Quality Assurance Supervisor DHL (Deutsche Post)Quality Assurance SupervisorStockbridge, GA$55,000–$90,000 / yearSupervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.
Quality Assurance & Improvement Project Manager - Professional Practices US BankQuality Assurance & Improvement Project Manager - Professional PracticesAtlanta, GA$119,765–$140,900 / yearRelevant experience in financial services businesses, including Credit Risk, Regulatory Compliance, Operations, Treasury, Payments, Consumer Banking, Commercial Banking, Wealth Management, Model Risk, or Technology. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Patient Access Representative Senior BWH Mass General BrighamPatient Access Representative Senior BWHBoston, Massachusetts$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Responding to patient inquiries, resolve issues, and provide information about healthcare services and insurance coverage.-Ensuring that all patient information is kept confidential and secure, in accordance with HIPAA regulations.-Staying up to date on healthcare regulations and policies and apply them in daily operations.