p>ABO/Shopko OCE Certification required within 12 months of hire/promotion High School Graduate or equivalent 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting) Optician experience desired Proven ability to lead, coach and build relationships in a professional environment Able to direct and motivate a diverse teammate network Able to analyze and solve issues of varied scope: able to act decisively to implement solutions Solid organizational and planning skills Able to continuously monitor progress in relation to goal attainment Able to analyze financial data, recognize opportunities for improvement and formulate plans to address Able to multi-task and remain flexible in an ever-changing environment Demonstrate commitment to provide great customer service Solid computer knowledge to include Microsoft Office Suite of programs. Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to read and write at a high school graduate level Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Ability to lift 10 to 20 pounds Ability to see (Near, Distance, Color, and Depth Perception) Manual and finger dexterity, as well as hand/arm steadiness Able to grip and hold items Good eye and hand coordination Demonstrate physical agility (bending, twisting, reaching and pulling) Able to operate a cash register, various optical equipment and tools Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines Able to travel independently to support Company objectives and personal development.