Senior Web Platform Manager onXmapsSenior Web Platform ManagerMinneapolis, MNRemote$150,000–$185,000 / yearOwn website funnel conversion: increase the rate at which visitors move through the account creation -> trial/app download/subscribe pipeline by identifying drop-off points, designing and running A/B and multivariate experiments on landing pages, CTAs, and web-to-app pathways (using VWO, Optimizely, or similar), and build a culture of test-and-learn across the marketing web experience. This role sits at the intersection of growth marketing, web platform strategy, and program execution - you'll define the roadmap that connects Marketing, Product, and Engineering to deliver a fast, measurable, and high-converting web experience that powers onX's growth.
Hotel General Manager Hilton Hotel BloomingtonHotel General ManagerBloomington, MN$150,000–$160,000 / yearFull timeWith 256 guestrooms, multiple venue offerings including the signature Bloomington ChopHouse, Olive Lounge, on‑site Starbucks Grab & Go and proximity to the Mall of America and downtown Minneapolis, the hotel operates as a well‑rounded asset with diverse revenue streams. Experience as a Hotel General Manager or other key leadership roles within a full-service branded or non-branded environment is required (Hilton brand and systems experience would be helpful).
Account Manager City Wide Facility SolutionsAccount ManagerMinneapolis, MNJoin City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients’ spaces shine while building your career in a collaborative, growth-focused environment. City Wide Facility Solutions is the largest management company in the building maintenance industry and services Kansas City-based businesses.
Night Manager City Wide Facility SolutionsNight ManagerBurnsville, Minnesota$52,000–$54,000 / yearHigh school diploma or general education degree (GED); three months or more related experience and/or training; or equivalent combination of education and experience; • Ability to use excellent judgement, handle confidential materials and display a professional demeanor at all times; • Ability to speak, write and read English fluently; • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; • Ability to write routine reports and correspondence; • Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; • Ability to meet deadlines; • Ability to use phones, email, fax, Microsoft Office, and other specific computer programs written. • Execute City Wide operational protocols for contract compliance including, Management Strategies, New/Restart Policy, 3-star policy, complaint policy, continuous improvement notes.
NewSMB Account Manager City Wide Facility SolutionsSMB Account ManagerMinneapolis, MN$70,000–$80,000 / yearThe work is generally sedentary with extended periods of sitting; frequent standing, walking, typing, and use of hand and finger dexterity for keyboard and office equipment operation (e.g., computers, phones, mobile devices). This role focuses on retaining and expanding business within the assigned territory by identifying contract and non-contract revenue opportunities while ensuring high levels of client satisfaction with services managed by City Wide.
NewDakota County Case Manager Phoenix Service CorporationDakota County Case ManagerSt Paul, MNRemoteFull timeExcellent communication and interpersonal skillsExcellent problem solving and organizational skillsTelephone, computer, and communication skillsAbility to read, write and speak the English Language in order to adequately interact and respond to the individuals and meet their service needs. QUALIFICATIONS:Bachelor's degree in social work, special education, psychology, nursing, human services or other fields related to the education or treatment of persons with developmental disabilities and one (1) year experience in the education or treatment of persons with developmental disabilities or related conditions.
Site Manager RestartSite ManagerMinneapolis, MinnesotaThis includes, ensuring that services and support are provided to residents in a manner that protects their health, safety, and well-being and is consistent with residents' rights; maintaining compliance with applicable laws and regulations; hiring, training, and supervising staff; maintaining the building and grounds; and ensuring the development, implementation, and monitoring of individual care plans. The Site Manager is responsible for the oversight of our residential location, Minnehaha The Site Manager serves as the front-line administrator for day to day operations for our Minnehaha location.
NewRegistered Nurse Case Manager - Home Care BrightStar Care Karing Hent, Inc.Registered Nurse Case Manager - Home CareBloomington, MNFull timeThis salaried role works closely with a team of RNs and LPNs to complete assessments, reassessments, and select skilled nursing tasks for private‑pay and veteran clients. BrightStar Care is expanding in the South Minneapolis area and is seeking a Registered Nurse (RN) to serve as a Home Care Case Manager four days per week.
Supplier Program Manager - HVAC Dakota Supply Group, IncSupplier Program Manager - HVACPlymouth, MNA Typical Day in the Life of a HVAC Supplier Program Manager: Develop and maintain long-term supplier strategies, in collaboration segment leadership, that maximize enterprise value through supplier alignment, negotiated programs, portfolio optimization, profitability improvement, and strategic manufacturer partnerships. As a Supplier Program Manager, you will be responsible for developing and managing strategic partnerships with key manufacturers, ensuring the continued profitability of supplier programs, and facilitating product alignment with the field.
Multi-Unit F&B Manager II Avolta AGMulti-Unit F&B Manager IISaint Paul, MN$81,761–$99,105 / yearMinimum Qualifications, Knowledge, Skills, and Work Environment: Each F&B Multi Unit Manager II must have documented and demonstrated experience managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) within the zone to which the role is assigned, to include overall responsibility for success and failure of those restaurants for multiple annual cycles for each type. The F&B Multi Unit Manager II position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times.
Restaurant General Manager - Red Orchid (Asian Cuisine) Shakopee Mdewakanton Sioux CommunityRestaurant General Manager - Red Orchid (Asian Cuisine)Prior Lake, MNCommunicates performance expectations, plans training and development, recognizes and rewards individual and team performance, Manages all aspects of continuous performance management for Assistant Managers and front-of-house roles, including development and delivery of corrective action and annual performance reviews. This position provides leadership and direction to front-of-house and support team members, ensuring exceptional service, operational excellence, food and beverage quality, financial performance, and compliance with all company policies, procedures, and regulatory requirements.
Engineering Manager, Fundraising GivebutterEngineering Manager, FundraisingMinneapolis, MNNonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place. Youll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your teams work actually behaves in the wild.
Engineering Manager, Treasury GivebutterEngineering Manager, TreasuryMinneapolis, MNNonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place. Youll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your teams work actually behaves in the wild.
Starbucks C12 General Manager I Avolta AGStarbucks C12 General Manager ISaint Paul, MN$54,646–$62,453 / yearMinimum Qualifications, Knowledge, Skills, and Work Environment: GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. The GMI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
Manager Of Case Management AccordManager Of Case ManagementSaint Paul, MN$60,000–$67,000 / yearWe utilize a person-centered approach to provide services that span a wide array of supports to help individuals live their lives to the fullest. Accord is seeking a mission-driven Manager of Case Management (MCM) to lead a team of 13-15 person-centered Case Managers.
Manager Of Case Management - Dakota County AccordManager Of Case Management - Dakota CountySaint Paul, MN$60,000–$67,000 / yearWe utilize a person-centered approach to provide services that span a wide array of supports to help individuals live their lives to the fullest. Accord is seeking a mission-driven Manager of Case Management (MCM) to lead a team of 13-15 person-centered Case Managers.
NewProcurement Sr Manager CBRE Group IncProcurement Sr ManagerMinneapolis, MNWork with business stakeholders, operational, global shared services team members and executive sponsors to develop, coordinate, and execute strategy at local, regional, and global levels. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people.
Manager Of Case Management - Hennepin County AccordManager Of Case Management - Hennepin CountySaint Paul, MN$60,000–$67,000 / yearWe utilize a person-centered approach to provide services that span a wide array of supports to help individuals live their lives to the fullest. Accord is seeking a mission-driven Manager of Case Management (MCM) to lead a team of 13-15 person-centered Case Managers.
Manager Of Case Management - Washington County AccordManager Of Case Management - Washington CountySaint Paul, MN$60,000–$67,000 / yearWe utilize a person-centered approach to provide services that span a wide array of supports to help individuals live their lives to the fullest. Accord is seeking a mission-driven Manager of Case Management (MCM) to lead a team of 13-15 person-centered Case Managers.
NewSenior Project Manager Aviation & Government Defense Construction Projects CBRE Group IncSenior Project Manager Aviation & Government Defense Construction ProjectsMinneapolis, MNAtlanta - Georgia - United States of America, Baltimore - Maryland - United States of America, Charlotte - North Carolina - United States of America, Chicago - Illinois - United States of America, Clarksburg - West Virginia - United States of America, Columbus - Ohio - United States of America, Indianapolis - Indiana - United States of America, Jacksonville - Florida - United States of America, Louisville - Kentucky - United States of America, Minneapolis - Minnesota - United States of America, Nashville - Tennessee - United States of America, Orlando - Florida - United States of America, Pittsburgh - Pennsylvania - United States of America, Raleigh - North Carolina - United States of America, Tampa - Florida - United States of America. About the Role: As a Senior Project Manager, you will be responsible for providing project management services to an assigned high-profile Aviation or Government & Defense client account to help achieve the company's strategic business objectives.
Branch Manager - Plumbing & HVAC Dakota Supply Group, IncBranch Manager - Plumbing & HVACOakdale, MNA Successful Branch Manager Typically Has: A high level of general educational development in a Business, Marketing or Sales related field equivalent to that which would normally be acquired by the completion of a bachelor's degree in an accredited college or university. Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.
Project Manager, Industrial Innovation Initiative Minnesota Environmental PartnershipProject Manager, Industrial Innovation InitiativeMinneapolis, MN$82,000–$93,000 / yearThe ideal candidate will have the ability to work collaboratively and constructively with project participants from diverse backgrounds, interests, and points of view; exercise good judgment in a variety of situations; maintain a realistic balance among multiple priorities; utilize effective methods for time management and prioritization of tasks; and possess the ability to identify and address urgent and important needs in a dynamic, fast-paced environment. Through our staffing and coordination of projects from the community level to the federal level, GPI's IICM program is playing a transformative role in building broad industry, labor, NGO, and community engagement and support for policies and project deployment necessary to put our nation on a path to net-zero emissions and to achieve midcentury climate goals.
Health and Welfare Benefits Manager Rosen's Diversified, Inc.Health and Welfare Benefits ManagerEagan, MinnesotaESSENTIAL JOB FUNCTIONSCollaborate with Director of Health & Welfare (H&W) Benefits, EVP of Human Resources and Benefits Committee to: Evaluate and select employee benefits (including health insurance, dental, vision, ancillary coverages, and voluntary benefit options.). Lead the investigation, proposal and implementation of new programs and "Wellbeing Champion" program aiding in the education and encouragement of employees putting wellbeing of self as a priority and understanding smart consumerism of benefits/healthcare.
KidStrong Assistant Manager - Membership & Coaching KidStrong Twin CitiesKidStrong Assistant Manager - Membership & CoachingEdina, MNFull timeAs our Assistant Manager, you'll help grow memberships, build relationships with families, coach classes, support our coaching team, and help create an incredible member experience from day one. This is a unique opportunity to help launch a brand-new KidStrong center, build a community of families, coach amazing kids, and grow into a leadership position.
Club Manager Massage EnvyClub ManagerSt. Paul, MinnesotaWe are seeking an energetic and results-driven Club Manager to lead our recently remodeled Grand Ave Anytime Fitness club in St. If you enjoy building relationships, leading a team, driving membership growth, and creating an exceptional member experience, we'd love to hear from you.
Store Manager - Mall of America Lush Retail LtdStore Manager - Mall of AmericaMinneapolis, MNTeam Leadership: Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates. Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
Plant Manager Liberty Diversified InternationalPlant ManagerMinneapolis, MNComprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico. Ensure the right talent and capabilities are in place to meet strategic objectives; accountable for establishing goals, managing performance, and developing teams to ensure short- and long-range objectives are achieved.
Talent Acquisition Manager - Multiple Locations Dakota Supply Group, IncTalent Acquisition Manager - Multiple LocationsPlymouth, MNThis role will focus on both immediate hiring needs and building sustainable talent pipelines for the future through strategic workforce planning, community and educational partnerships, and early career programs. The Talent Acquisition Manager is responsible for developing and executing a comprehensive, forward-thinking talent acquisition strategy that ensures DSG attracts, develops, and retains top talent.
Senior Civil Engineering Project Manager Trilon GroupSenior Civil Engineering Project ManagerMinneapolis, MN$140,000–$175,000 / yearToday, with more than 225 staff across the United States and beyond, we are a global leader in creating environments that support everyday life, strengthen human connection, and respond to the challenges of a changing world. Engineers who enjoy working closely with other disciplines will appreciate our team's multi-disciplinary approach that encourages collaboration with our planners, landscape architects, graphics designers, outreach specialists, and data analysts.
NewStore Manager Cos BarStore ManagerEdina, MinnesotaAs brand ambassadors, Store Managers lead by example, ensuring every client receives a personalized, elevated service experience that exceeds expectations and cultivates lasting loyalty. Our Store Managers are responsible for building, inspiring, and developing high-performing teams that embody our brand values and deliver an exceptional luxury retail experience.
Rehab Program Manager - Physical Therapist Aegis Therapies IncRehab Program Manager - Physical TherapistWhite Bear Lake, MN$40–$47 / hourAegis Therapies, one of the nation's leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the "go to person" on the team for the customer, resident, and staff.
Assistant Dental Office Manager Aspen Dental Management IncAssistant Dental Office ManagerApple Valley, MN$23–$24 / hourAs an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
Outpatient OT - Rehab Program Manager - Part-time Aegis Therapies IncOutpatient OT - Rehab Program Manager - Part-timeOrono, MN$36–$45 / hourAegis Therapies, one of the nation's leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the "go to person" on the team for the customer, resident, and staff.
Service Manager Illinois Tool Works IncService ManagerEdina, MNReporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
General Manager – Minneapolis West Metro JETSET PilatesGeneral Manager – Minneapolis West MetroMinneapolis, MinnesotaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
General Manager – Downtown Minneapolis JETSET PilatesGeneral Manager – Downtown MinneapolisMinneapolis, MinnesotaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
Registered Nurse / Clinical Manager, Home Health AccentCare, Inc.Registered Nurse / Clinical Manager, Home HealthBurnsville, Minnesota$110,000–$115,000 / yearThis includes the coordination and management of patient care, and the supervision and coaching of clinical personnel to ensure that care and services are delivered appropriately. If you meet these qualifications, we would love to meet you: Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
Occupational Therapist - Program manager AEGIS TherapiesOccupational Therapist - Program managerCarver, Minnesota$36–$45 / hourWith a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff. Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry.
Senior Project Manager CBRE Group IncSenior Project ManagerMinneapolis, MNPrior experience working with commercial high-end interior projects, dry labs, data centers, mission critical, heavy MEP, and demanding clients is strongly desired. Proven track record of leading multiple projects in varying stages simultaneously and the ability to deliver under pressure in fast-paced environments is preferred.
Accounting and Grant Budget Program Manager University of St ThomasAccounting and Grant Budget Program ManagerSt. Paul, MN$54,500–$60,000 / yearThis position provides direct assistance to the CoE Finance Manager to accomplish key functions, i.e. adding personnel, purchasing, reporting, and monitoring expenses for allowability, allocability, adhering to policies and procedures for externally funded projects, and consistency with award objectives and commitments. The Program Manager for Accounting & Grant Budgets is responsible for daily accounting, purchase orders, invoice submissions, and reimbursements, and the Wells Fargo delegate for the Dean's Office in the College of Engineering (CoE) and general finance support for faculty and staff.
Program Manager I - Schulze School of Entrepreneurship University of St ThomasProgram Manager I - Schulze School of EntrepreneurshipMinneapolis, Minnesota$55,000–$66,150 / yearPartner with the Associate Director to lead planning, execution, and continuous improvement of the Fowler competitions portfolio, including the Fowler Business Concept Challenge and Fowler Global Social Innovation Challenge, with responsibility for participant experience, operational management, and program delivery. This position holds primary responsibility for managing high-impact programs that serve internal audiences—including students and faculty across the University—as well as external stakeholders such as high school students, alumni, business leaders, and members of the entrepreneurial ecosystem.
Outside Sales Account Manager - Plumbing & HVAC Dakota Supply Group, IncOutside Sales Account Manager - Plumbing & HVACPlymouth, MN$37,500–$133,125 / yearA Typical Day in the Life of a Plumbing & HVAC Outside Sales Account Manager at DSG: Travel up to 75 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.
School Custodial Manager Healthcare Services Group IncSchool Custodial ManagerSAINT PAUL, MN$65,000–$70,000 / yearTraining, quality control and in-servicing staff is an essential part of the Manager's responsibility and includes touring building several times per day to assess work quality using QCIs for documentation purposes. Skill in using public relations techniques (diffusing situations) to promote the Environmental Services, laundry and floor care program to client and residents.
RN Case Manager North Memorial HealthRN Case ManagerRobbinsdale, MN$37.49–$56.23 / hourOur Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). With the customer, family and health care team, the case manager creates and organizes a discharge plan for medically complex customers appropriate to the customer's needs and ensures that the customer is receiving the right care, at the right level across the continuum.
Nurse Manager: A4 Cardiac/Telemetry Unit North Memorial HealthNurse Manager: A4 Cardiac/Telemetry UnitRobbinsdale, MN$66.51–$83.14 / hourOur Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients.
General Manager - Saint Paul JETSET PilatesGeneral Manager - Saint PaulSaint Paul, MinnesotaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
Marketing Manager, Demand Generation QuorumMarketing Manager, Demand GenerationWashington, MNRemote$80,000–$92,000 / yearWe are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. High-Value Content Creation: Collaborate with product marketing and subject matter experts (SMEs) to develop compelling, tailored content-such as emails, microsites, and thought leadership pieces-that resonate with C-level decision-makers.
NewRetail Print Manager Office DepotRetail Print ManagerStillwater, MN$20–$26 / hourAbout The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. . Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified.
Office Manager Dakota Supply Group, IncOffice ManagerPlymouth, MNA Typical Day in the Life of an Office Manager: Maintain responsibility for the overall success of our phone system through answering and directing calls in a courteous and professional manner while working to improve on-hold time, incoming ring time, and overall customer calling experience. We know the importance of family and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
District Manager - Minneapolis, MN East Petco Animal Supplies, Inc.District Manager - Minneapolis, MN EastMinneapolis, MNRemote$110,000–$190,500 / yearProvide counsel to Store Managers, to include personnel issues, store events, problem solving, crisis intervention, etc. and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc. Additionally, it is the responsibility of the District Manager to communicate all situations and/or conditions that affect the district (i.e., customer complaints/requests, inadequate inventory levels, unemployment hearings, etc.) with the appropriate level of management or department.