ABILITIESAble to supervise assigned staff and/or student assistantsAble to navigate crisis management scenarios involving problem solving and critical thinkingAble to communicate with residents and resident assistants regarding the management of their residential living spacesAble to interpret and enforce policies and proceduresAble to promote and support the department and Universitys mission and goalsProvides rotating on-call emergency assistance as live-in Residence Life staff memberDemonstrates ability to develop relationships with others and work in partnership with staff, faculty, administrators, and student leadersAble to handle multiple tasks or projects at one time meeting assigned deadlinesKNOWLEDGEKnowledge of implementing best practices related to student engagementSKILLSSkilled in implementing community-building techniques for residential studentsExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skillsProficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)Strong attention to detail and follow up skillsStrong customer service skills and phone and e-mail etiquette USG Core Values. Preferred Educational QualificationsAn advanced degree from an accredited institution of higher education in Student Personnel, Higher Education, or related fieldPreferred ExperiencePrevious leadership and supervisory experience Experience in Residence Life or Student Affairs Knowledge, Skills, & Abilities.