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Agentic system design capability for multi-step automation (single/multi-agent), including orchestration, state/memory patterns, tool integration, and safe autonomy controls (permissions, approvals, auditability). Knowledge grounding and retrieval expertise-vector search, hybrid retrieval, reranking, knowledge graph patterns, citations/traceability, and measurable accuracy improvements.

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CNA Financial Corp.

System Architect Director - AI Innovation

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This role will support five primary areas of practice growth: 1) Workday ERP sales in the designated industry, 2) Support successful delivery of multiple complex Workday engagements in the designated industry, 3) Vendor coordination with Workday in the designated industry, 4) Coordinating with the overall Workday practice lead on the growth of qualified implementation resources, and 5) Internal collaboration with the industry verticals on sales and delivery. As a Workday Healthcare Market Driver, you are responsible for driving the growth of our Workday Healthcare practice by acquiring new customers, expanding existing accounts, and positioning our digital solutions as the strategic partner of choice by leveraging experiences and competencies with Workday SaaS products to build strong client relationships while achieving sales targets.

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