Cyber ServiceNow - Senior Consultant Deloitte Touche Tohmatsu LtdCyber ServiceNow - Senior ConsultantLouisville, KY$105,400–$207,800 / yearAnalyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases. 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management.
Cyber ServiceNow - Consultant Deloitte Touche Tohmatsu LtdCyber ServiceNow - ConsultantLouisville, KY$82,600–$162,800 / yearAnalyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases. 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management.
Dean Dorton Careers - Sr. Technology Consultant - Managed IT Services Dean Dorton Allen FordDean Dorton Careers - Sr. Technology Consultant - Managed IT ServicesLouisville, KYTechnology Consultants play a key role in maintaining client trust by providing proactive support, resolving complex issues, and contributing to innovative, reliable solutions. The Managed IT Services Consultant supports and manages client technology environments, ensuring optimal performance and delivering exceptional IT consulting services.
Cyber Identity - PlainID/PBAC Senior Engineering Management Specialist/Senior Consultant Deloitte Touche Tohmatsu LtdCyber Identity - PlainID/PBAC Senior Engineering Management Specialist/Senior ConsultantLouisville, KY$105,400–$207,800 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Cyber Data Protection/PKI Specialist Senior Consultant Deloitte Touche Tohmatsu LtdCyber Data Protection/PKI Specialist Senior ConsultantLouisville, KY$118,700–$218,600 / yearAssist clients in designing, implementing and operating technology and process solutions to reduce data risks, developing and leading the implementation of encryption strategies to protect sensitive data across various environments, including cloud, on-premises, and hybrid infrastructures, to manage the deployment and lifecycle of PKI systems, ensuring robust and scalable certificate management processes, monitor and maintain the health of certificate infrastructures to prevent downtime and security breaches, and assist with developing requirements, evaluating vendor solutions, architecting, implementing and operating data protection solutions. 2+ years of professional experience managing and implementing various encryption technologies (e.g., database encryption, file encryption, Public Key Infrastructure (PKI), certificate lifecycle management (CLM), transport layer security (TLS)) and strong understanding of Cloud encryption concepts such as client-side encryption, bring your own key (BYOK), server-side encryption.
Consultant, Sales Performance Operations Cardinal HealthConsultant, Sales Performance OperationsField, IllinoisRemote$80,900–$103,950 / yearIn this segment, Cardinal Health is a global medical products and distribution leader with high-value services serving healthcare providers and their patients across the continuum of care, from hospitals to laboratories, physician offices, surgery centers, and patients in the home. The team builds & maintains sales hierarchies, customer connections to territories, product alignment to sales teams and performance calculations aligned to the strategies outlined in the Medical Sales Incentive Plans.
Associate Consultant Oasis SolutionsAssociate ConsultantLouisville, KentuckyLearn Sage Intacct's core modules - General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Reporting - and progress toward independent module ownership. Structured onboarding through our internal Sage Intacct training curriculum, covering core GL/AP/AR, Cash Management, Reporting, and Platform Services — no prior Intacct experience needed to thrive here.
Operations Manager [Management Consultant] DeWolff Boberg & AssociatesOperations Manager [Management Consultant]Louisville, KYWe offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
Production Managers Become A Management Consultant! DeWolff Boberg & AssociatesProduction Managers Become A Management Consultant!Lexington, KYWe offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
Manufacturing Manager To Management Consultant DeWolff Boberg & AssociatesManufacturing Manager To Management ConsultantLouisville, KYWe offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
NewEntry Level Outside Sales Consultant Executive Financial Partners LLCEntry Level Outside Sales ConsultantRichmond, KentuckyMeet with business owners and decision-makers to understand their needs and present tailored supplemental insurance solutions that protect their employees and strengthen their benefits package. Our mission is to equip individuals with the training and resources to succeed while making a real difference in the lives of families, employees, and business owners.
Skin Care Consultant Ulta Beauty, Inc.Skin Care ConsultantRichmond, KentuckyFull timeWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Leasing Consultant - Reserve at Hamburg Ackermann GroupLeasing Consultant - Reserve at HamburgLexington, KentuckyAs a Leasing Consultant at Ackermann Group, you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
Leasing Consultant - Patchen Oaks Apartments Ackermann GroupLeasing Consultant - Patchen Oaks ApartmentsLexington, KentuckyAs a Leasing Consultant at Ackermann Group, you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
Principal Change Management Consultant UKGPrincipal Change Management ConsultantFrankfort, KY$129,500–$186,100 / yearWe are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4–5 multi-year, enterprise-wide technology transformations. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.
Payment Services Consultant Schneider Electric SEPayment Services ConsultantLouisville, KYOur Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
Senior Organizational Development Consultant Valvoline IncSenior Organizational Development ConsultantLexington, KYDesign and deliver core leadership development programs (e.g., New Leader Onboarding, Manager Essentials, Leadership Coaching Circles, Senior Leadership Readiness Programs) aligned to leadership competencies. The Senior Organizational Development Consultant designs and delivers leadership development programs, tools, and experiences that strengthen people leaders-especially at the Senior Leadership and Executive levels.
Consumer Loan Consultant Sr Huntington National BankConsumer Loan Consultant SrCovington, KentuckyHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Primary focus is getting loans ready to close, and works diligently with branch colleagues, 3rd party service providers, and customers to achieve this objective.
$20/Hr Training Pay - Sales Consultant Ft/Pt Evenings & Weekends CarMax, Inc.$20/Hr Training Pay - Sales Consultant Ft/Pt Evenings & WeekendsLouisville, KY$8.26–$20 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.
Complex Claims Consultant - Epl, Private & NFP D&O CNA Financial Corp.Complex Claims Consultant - Epl, Private & NFP D&OLouisville, KY$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
SEO Strategist (Consultant) House Buyers of AmericaSEO Strategist (Consultant)Louisville, KentuckyRemote$140,000–$220,000 / yearFounded in 2001 and operating in 44 states , the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes . This person will follow up on leads, value houses, estimate repairs and close deals in addition to performing extensive due diligence on all acquisitions.
Complex Claims Consultant - Private & NFP D&O CNA Financial CorpComplex Claims Consultant - Private & NFP D&OLouisville, KY$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
SEO Strategist Consultant House Buyers of AmericaSEO Strategist ConsultantLouisville, KYRemote$140,000–$220,000 / yearFounded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. This person will follow up on leads, value houses, estimate repairs and close deals in addition to performing extensive due diligence on all acquisitions.
Senior Underwriting Consultant Manulife Financial CorpSenior Underwriting ConsultantKYRemote$92,475–$160,290 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
NewService Consultant CarMax IncService ConsultantLouisville, KY$13.23–$18.57 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax's commitment to honesty, transparency, and exceptional service.
Automotive Sales Consultant Dan Cummins Chevrolet Buick of ParisAutomotive Sales ConsultantParis, KentuckyDan Cummins Auto Group — one of the most respected and fastest-growing dealerships in the region — is looking for motivated individuals to join our top-performing sales team. We’re committed to delivering an extraordinary automotive experience to every customer, and that starts with investing in our people.
Sales and Leasing Consultant Dan Cummins Chrysler Dodge Jeep RAM of ParisSales and Leasing ConsultantParis, KentuckyWe set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. If you are interested in a career in the automotive business we welcome you to apply today to join our family at Dan Cummins Auto Group.
Financial Planning Consultant - Covington, KY FidelityFinancial Planning Consultant - Covington, KYCovington, KentuckyRemoteSales Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Deliver personalized, end-to-end planning and advice for FAS-covered clients , including unified investment strategies, retirement savings and inidelity is come planning , college savings, tax efficiency, long-term care, HSA and Medicare, estate planning, and more.
Data Consultant, Stock Plan Project Manager FidelityData Consultant, Stock Plan Project ManagerCovington, KentuckyRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Remote Benefits Consultant Symmetry Financial GroupRemote Benefits ConsultantPikeville, KentuckyRemoteSuccess here requires strong self-leadership, personal accountability, and the drive to manage your time and performance independently—while still having the support, training, and mentorship to help you win. In this role, you’ll play a meaningful part in helping individuals and families find the right insurance solutions to protect their future and gain lasting peace of mind.
NewSalesforce TPM Consultant TechDigitalSalesforce TPM ConsultantLouisville, KYKey Responsibilities Translating business needs into scalable TPM solutions, aligning requirements with emerging industry trends driving transformation across planning, budgeting, execution, and analytics. Role Overview Functional Consultant / SME who will lead the functional design, Client stakeholder engagement, and requirements alignment of the Salesforce Trade Promotions Management (TPM) implementation.
Mortgage Consultant- Inside Sales Peoples Bancorp Inc.Mortgage Consultant- Inside SalesOwensboro, KYWe are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: • American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 • Top Workplaces USA national award in 2022, 2023, 2024 and 2025 • Newsweek's America's Best Banks 2023 and 2024 • Newsweek's America's Greatest Workplaces 2024 and 2025 • Forbes America's Best Banks 2024 and 2025 • Forbes Best-in-State Banks 2020, 2021 and 2025 • TIME's America's Growth Leaders 2026 award winner. Participate in community activities/organizations that promote the bank and homeownership, including hosting or presenting first-time home buyer or home ownership principles seminars to agencies or members of the community.
Consultant, PMR Trinity Life SciencesConsultant, PMRKYOn each project, Consultants help develop research materials (discussion guides, screening criteria, surveys, stimuli, etc.) to address our clients' key business questions, work closely with internal stakeholders and external partners to launch surveys and field interviews, analyze and interpret PMR data, and present findings to project teams and clients. Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs.
Automotive Sales Consultant Leachman Buick GMC CadillacAutomotive Sales ConsultantBowling Green, KentuckyWe will pursue growth and aim to be the most successful dealership in the South, while providing the best workplace for employees, the best experience for our customers, and be a pivotal part of each community we serve. Continue to develop product awareness to know the Ins and outs of all new vehicles to expertly assist customers.
Travel Consultant-SDF The Gypsy TravelTravel Consultant-SDFLouisville, KentuckyWith a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service.
Client Relationship Consultant 1-4 (Banker) Northern Kentucky Branches U.S. BancorpClient Relationship Consultant 1-4 (Banker) Northern Kentucky BranchesCovington, KY$20–$22 / hourStrong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
Reservations Advertising Consultant TriptasticadventuresReservations Advertising ConsultantFrankfort, KentuckyRemoteWe are looking for devoted applicants who enjoy assisting their clients with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is an ideal fit for those who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.
Sr. Franchise Business Consultant (Western & Central Kentucky Regional Territory) CKE Restaurants Holdings, IncSr. Franchise Business Consultant (Western & Central Kentucky Regional Territory)KYPart timeMay perform any or all the following duties: Displays outstanding leadership skills; provides coaching, guidance, and development advice to 10-20 franchise groups and entities, 60-150 franchise restaurants. Reviews and consults to franchisees on executing a systematic training program and provides restaurant opening assistance for new franchisees when opening their first two restaurants.
Sr. Franchise Business Consultant (Western & Central Kentucky Regional Territory) CKE Restaurants Holdings, Inc.Sr. Franchise Business Consultant (Western & Central Kentucky Regional Territory)Kentucky, KYMay perform any or all the following duties: Displays outstanding leadership skills; provides coaching, guidance, and development advice to 10-20 franchise groups and entities, 60-150 franchise restaurants. Reviews and consults to franchisees on executing a systematic training program and provides restaurant opening assistance for new franchisees when opening their first two restaurants.
Medical Assistant or Medical Assistant Trainee, Norton Gastro Consultants, 8a-4:30p Norton Healthcare FoundationMedical Assistant or Medical Assistant Trainee, Norton Gastro Consultants, 8a-4:30pLouisville, KYThe Medical Assistant works closely with the physician in the practice/center clinical setting, assists with direct patient care, and serves as the clinical liaison between physician and patient and between physician and the office staff. The incumbent is responsible for promoting communication among all care providers, patients, and office staff regarding the care plan for the patient as defined by the attending physician.
Luxury Experience Consultant ExcitingtravelnowLuxury Experience ConsultantKentuckyRemoteFrom overwater villas to private tours, you’ll craft high-end itineraries for travelers who want only the best. Join Exciting Travel Now and help clients design exceptional, once-in-a-lifetime experiences.
Medical Assistant or Medical Assistant Trainee, Norton Gastro Consultants, Days Norton Healthcare FoundationMedical Assistant or Medical Assistant Trainee, Norton Gastro Consultants, DaysLouisville, KYThe Medical Assistant works closely with the physician in the practice/center clinical setting, assists with direct patient care, and serves as the clinical liaison between physician and patient and between physician and the office staff. The incumbent is responsible for promoting communication among all care providers, patients, and office staff regarding the care plan for the patient as defined by the attending physician.
Cyber AI Governance and Privacy Senior Consultant Deloitte Touche Tohmatsu LtdCyber AI Governance and Privacy Senior ConsultantLouisville, KY$105,400–$207,800 / yearIntegrating governance checkpoints into product and engineering delivery through architecture reviews, release gates, evaluation requirements, documentation automation, evidence capture, dashboards, and cross-functional collaboration with Cybersecurity, Privacy, Legal, Risk, Engineering, and Data Science teams. As a Senior Consultant, you will help clients and internal delivery teams move from AI principles to practices: risk tiering, model and agent inventories, technical guardrails, governance workflows integrated into the SDLC, and evidence artifacts suitable for audits and regulators.
Salesforce Senior Consultant, Functional Transformation Deloitte Touche Tohmatsu LtdSalesforce Senior Consultant, Functional TransformationLouisville, KY$119,000–$198,900 / yearAs a Senior Consultant on the Sales & Service team, you will be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures, and supporting implementations. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Google Gemini Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdGoogle Gemini Senior Consultant, Technical TransformationLouisville, KY$110,700–$218,300 / yearPeople Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
Clayton Homes Home Consultant - Dry Ridge, KY Clayton Homes IncClayton Homes Home Consultant - Dry Ridge, KYDry Ridge, KYOur company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. The main job purpose as a Retail Home Consultant with Clayton will be to create a world class home buying experience by assisting customers to identify a floor plan, select options, and coordinate the construction process.
Cyber Identity - FDE Senior Consultant - Senior Engineering Management Specialist Deloitte Touche Tohmatsu LtdCyber Identity - FDE Senior Consultant - Senior Engineering Management SpecialistLouisville, KY$134,500–$265,100 / yearDeloitte's Cyber Digital Trust & Privacy practice helps organizations address identity, access, and data protection needs across Identity Governance and Administration, Web and Application Programming Interface Access Management, Privileged Access Management, Public Key Infrastructure, directories, privacy engineering, data access governance, and data discovery. 3+ experience translating client requirements into target-state solution architectures using Representational State Transfer application programming interfaces, microservices, event-driven architectures, or serverless components.
EPIC Analytics and Reporting Engineer- Project- Senior Consultant Deloitte Touche Tohmatsu LtdEPIC Analytics and Reporting Engineer- Project- Senior ConsultantLouisville, KYAs an Analytics and Reporting Engineer you will be certified in Epic Clarity, Caboodle and either in EPIC Clinical Data Model or Revenue Data Model modules with ability to design, develop, and maintain extracts and reports within a hospital's Epic Access, has working experience in Nova notes and Epic upgrades in either Clinical Data Model or Revenue Data Model system and various healthcare information systems. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Salesforce CPQ Senior Consultant, Functional Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Senior Consultant, Functional TransformationLouisville, KY$110,700–$218,300 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Amazon Connect Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdAmazon Connect Senior Consultant, Technical TransformationLouisville, KY$110,700–$218,300 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.