Job Description:
Short Description:
This position serves as Senior Unified Communications Engineer responsible for assisting the DC-Net Voice Eng PM in carrying out the District Government’s responsibility in supporting the District of Columbia’s city-wide Voice and Video communication.
Interfaces with customers, contractors, and vendors to resolve system and Cisco Unified Communications problems, and other issues.
· Installs and upgrades the following Cisco voice systems: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Session Manager Edition (SME), Expressways, Emergency Response systems, SRST, and voice gateways.
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