Working knowledge of networking industry, products, and protocolsWorking knowledge or experience with data centers powering Artificial Intelligence is highly desiredPreferred minimum of 3-5 years hands‑on experience and a combination of the following: designing, deploying, configuring, supporting, troubleshooting, debugging and administering the following network protocols and technologies:L1 and L2 Technologies including:Auto‑negotiation including FEC, L1 debugging, VLAN, LACP, LLDP, STP/RSTP/MST, MACSecL3 TechnologiesARP, Core Routing (OSPF, BGP, IS-IS), IPV4 & IPv6, MPLS, LDP, DHCP, VARP/VRRP, VRF, ICMP, ECMPSystem AdministrationAAA/TACACS, SNMP, Sflow, ACLCloud and AI Technologies Including:QoS, FlowControl, PFC, Packet Forwarding and Buffering, Shaping and PolicingOpen source network operating system especially SONiC is highly desiredExperience with troubleshooting tools such tcpdump, and Wireshark (or similar packet generation and analysis tools) is requiredA strong comfort level with Linux is highly desiredFamiliarity with shell scripting, python, gNMI/gRPC or Ansible is a plusTroubleshooting high-speed network connections (400G/800G), familiarity with OSFP/QSFP/LPO optics and link diagnostics like PRBS will be a plusMinimum education preferred is a BS in a technical field (Network focused preferred). ResponsibilitiesResolve customer concerns raised during installation, operation, maintenance of Arista productsInvestigate complex hardware and software network issues, collaborating with sales, account teams, and development teams, to provide post-call summaries including root cause and next step solutions.