5+ years in a technical operations, platform engineering, or SRE leadership role is required 2+ years building and deploying AI agents in production environments, including AI/ML ops (model monitoring, feature store management, RAG, vector store enablement) is required Experience with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI, or comparable) is required Experience building observability and monitoring for production services is required Experience with identity and access management for technical platforms is required Demonstrated understanding of AI security risks: prompt injection, data leakage, model abuse is required Experience leading or building a technical team is required Experience with agent orchestration frameworks (MCP, LangChain, CrewAI, AutoGen, or similar) Experience with LLM operational patterns: token management, caching, rate limiting, fallback strategies Experience in a regulated industry (financial services, insurance, healthcare) Experience with cost optimization for cloud AI consumption Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001, or internal frameworks) Experience building or operating an internal AI agent marketplace or enterprise AI access layer Cloud platform certifications preferred (Azure, AWS, or GCP) AI/ML certifications preferred but not required Job Specific: Translates between data teams and infrastructure teams. The ability to work with limited direction and communicate relevant information to the appropriate levels during times of uncertainty MS Office: Skilled proficiency in Excel, Word, Outlook Precision: Is detail orientated and has a strong desire for accuracy and thoroughness Communicator: The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional language Leadership & Managing Others: Establishes and communicates a compelling and inspiring vision, creates winning strategies and plans, ensures team goals are aligned with company goals; develops both self and others is required.