Indianapolis, IN30+ days ago
The primary measurement of success in this AP role is the orchestration and closure of high-complexity, multi-million dollar services pursuits.\n \nResponsibilities\n \nCommercial Orchestration\n\n Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services\n \n\n Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises\n \n\n Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops)\n \n\n \nAccount Strategy & Growth\n\n Drive account planning across strategic Life Sciences customers, designed to deliver customer value by mapping program outcomes to commercial milestones\n \n\n Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Life Sciences ecosystem\n \n\n Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans\n \n\n \nExecutive Leadership & Value Realization\n\n Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings\n \n\n Inspire cross-functional teams, often leading with indirect authority aross matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)\n \n\n Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation\n \n\n \nCore Requirements\n\n 8+ years experience leading technology transformation programs at Fortune 500 companies\n \n\n 6+ years of management or internal consulting experience leading large strategic programs, including business development, management of client relationships, and/or delivery oversight\n \n\n 5+ years of experience leading, managing, coaching, and developing staff\n \n\n Expertise in at least one of the following areas: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations\n \n\n Present business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment\n \n\n Significant experience managing C-suite customer relationships and executive objection handling\n \n\n Demonstrated ability and willingness to balance strategic thinking and 'roll up sleeves' to drive customer and team success\n \n\n High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn\n \n\n Travel is an integral part of this role\n \n\n Strong academic credentials - bachelor's degree required; relevant technical or business (MBA) post-graduate degree preferred\n \n\n \nPreferred Requirements\n\n Track record of strong performance across blended consultative sales, technology sales and/or technology program delivery\n \n\n Experience owning pursuit teams and participating in the proposal development process; demonstrated negotiation and conflict management skills\n \n\n Experience leading client, internal teams, and partners (e.g. By conducting a unified "One Salesforce" pursuit, aligning License Sales, Product, and Customer Success, you chart a clear path for how Salesforce can operate as the primary engine for our customers' digital and agentic evolution.\n \nThe Director/Senior Director Account Partner leverages their prior experience leading customer experience, digitization, or sales/service/marketing transformation programs (preferably utilizing the Salesforce platform) as an internal leader or as an external consultant.