p>Minimum Years Experience: 1. Special Skills:
• Excellent project management skills • Excellent communication skills, both written and verbal • Excellent organizational, analytical, and interpersonal skills • Excellent customer service skills • Ability to use a personal computer and job-related software (MS Word - Basic Level, MS Excel - Intermediate Level, MS PowerPoint - Basic Level) • Knowledge of laws that relate to foreclosure, repossession, and fair debt.
Primary Responsibilities:
• Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrowers commitment to pay, and obtaining payments while presenting a positive image of the Bank.