UNKNOWN

FEED

Job Responsibilities: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.

HOUR

Ensemble Health Partners

Patient Access Associate Specialist - PRN

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Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.

Patient Access Associate Specialist

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switchboard, insurance referrals, and scheduler), if appropriate Provides excellent customer service for both internal and external customers Responds to communications (phone calls, voice mails, e-mails and IMs) in a timely manner Demonstrates mastery of and acts as a resource for all systems used in the front office, including scheduling and registration protocols, if appropriate Takes ownership for determining customers'''' needs and offering assistance Interacts with other Northern Light Health functions with confidence, courtesy and professionalism Assists the practice manager in organizing, coordinating and implementing projects. Processing insurance referral/prior authorization and document this per protocol Retrieving and processing messages per protocol May assist with orientating and training/cross-training of new and established employees as assigned Has the knowledge and the ability to train support staff at all practice levels and for all practice functions, if appropriate May provide coverage in other areas Effectively covers other support positions (e.g.

Northern Light Health

Patient Service Rep III

BRIEF POSITION SUMMARY: The Regional Key Accounts Leader leads a team in driving sales growth by expanding relationships with existing customers and capturing cross-sell and upselling opportunities within key account locations. Key priorities include new account acquisition, deepening product penetration particularly within VMI accounts and guiding the team in delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.

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