div>· Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations
· Lead, coach, and develop team members to achieve operational, sales, and customer service goals
· Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed
· Supervise store operations and staff in the absence of the Store Manager
· Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support
· Assist with showroom organization, product placement, and maintaining clean, sales-ready displays
· Drive sales growth through customer engagement, promotional support, and community involvement
· Support sales activities, including assisting customers and ensuring team execution of the company sales model
· Oversee credit and collection processes, ensuring compliance with company policies and applicable laws
· Assist with customer account management, contract negotiation, and documentation accuracy
· Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping
· Ensure proper handling of customer information in compliance with privacy regulations
· Support administrative functions, reporting, and daily store organization
· Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed
· Perform other duties as assigned.
· Strong leadership, coaching, and team development skills
· Customer-focused mindset with a commitment to service excellence
· Knowledge of retail operations, sales practices, and credit/collections processes
· High level of integrity, accountability, and professionalism
· Strong organizational, problem-solving, and decision-making abilities
· Ability to enforce policies while maintaining positive team morale
· Effective communication and conflict resolution skills
· Financial aptitude with basic math and recordkeeping proficiency
· Ability to manage multiple priorities in a fast-paced environment.
