Senior Collections Specialist Vaco LLCSenior Collections SpecialistAlpharetta, GA$28–$31Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Revenue Accounting Manager Vaco LLCRevenue Accounting ManagerAlpharetta, GARemote$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNAtlanta, GAAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Benefits & Leave Manager Vaco LLCBenefits & Leave ManagerAtlanta, GA$100,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Fixed Asset Accounting Manager Vaco LLCFixed Asset Accounting ManagerAtlanta, GA$110,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
AP Manager (CONFIDENTIAL) Vaco LLCAP Manager (CONFIDENTIAL)Alpharetta, GA$95,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Manager of Financial Services Vaco LLCSenior Manager of Financial ServicesAtlanta, GA$130,000–$150,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Payroll Manager Vaco LLCPayroll ManagerAtlanta, GA$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Accounting Consolidations Manager Vaco LLCAccounting Consolidations ManagerAtlanta, GA$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Customer Care Manager Vaco LLCCustomer Care ManagerBrookhaven, GA$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Financial Reporting Manager Vaco LLCFinancial Reporting ManagerAtlanta, GA$125,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Tax Manager Vaco LLCSenior Tax ManagerAtlanta, GA$150,000–$170,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Manager, FP&A Vaco LLCManager, FP&ARoswell, GA$110,000–$135,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Accounting Manager Vaco LLCSenior Accounting ManagerAtlanta, GA$125,000–$150,000The Senior Accounting Manager will lead a small accounting team and play a hands-on role in managing the close process, financial reporting, addressing technical accounting matters, overseeing inventory accounting, strengthening internal controls, and supporting external audit activities. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Business Unit Finance & Accounting Manager Vaco LLCBusiness Unit Finance & Accounting ManagerAtlanta, GA$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Client Relationship Manager Reed Smith USClient Relationship ManagerAtlanta, Georgia$140,000–$167,000Full timeThe role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement. Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.
Project Manager Keller North America, Inc.Project ManagerSmyrna, GA$85,000–$157,000 / yearActual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
Project Manager 1BritcomProject ManagerSmyrna, GA$85,000–$157,000 / yearActual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
NewAssistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerDecatur, GAOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
NewCommercial Construction Assistant Project Manager - Mission Critical HITT ContractingCommercial Construction Assistant Project Manager - Mission CriticalAtlanta, GAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
NewCategory Leadership Manager Constellation BrandsCategory Leadership ManagerAtlanta, GA$88,700–$135,900An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum.
NewManager, Application Developement - Food CargillManager, Application Developement - FoodAtlanta, GATEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. APPLICATION CONFIGURATION MANAGEMENT: Coordinates and builds application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.
EHS Manager Primetals TechnologiesEHS ManagerAlpharetta, GAEducation and/or Experience: Bachelor’s degree (B.S./B.A.) from four-year college or university in an Environmental Science, Environmental Engineering, Occupational Safety & Health, Industrial Hygiene, or related field; and at least eight (8) years related experience with demonstrated strength in environmental compliance, permitting and industrial operations. Computer Skills: Knowledge of database software; risk management software; project management software; spreadsheet software and word processing software.
Operations Manager OneSource Real EstateOperations ManagerAtlanta, GA$55,000–$75,000 / yearLogistics Requirements: Must have a reliable vehicle to conduct field inspections every 7–10 days around the local area, as well as a steady, high-speed internet connection for remote work days to support VOIP phones, video meetings, and cloud-based tasks. The Operations Manager is a critical leadership role responsible for the seamless execution of our core property management lifecycles—from leasing and renewals to turns, inspections, and delinquency.
NewManager, Data Engineering CargillManager, Data EngineeringAtlanta, GATEAM MANAGEMENT: Manages team members to achieve the organization’s goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. DATA FRAMEWORKS: Builds complex prototypes to test new concepts and provides guidance to implement data engineering frameworks and architectures that improve data processing capabilities and support advanced analytics initiatives.
NewSocial Work Consultant, Gwinnett Medical Offices, On Call Kaiser PermanenteSocial Work Consultant, Gwinnett Medical Offices, On CallDuluth, GA$37.25–$37.25The Medical Social Worker II serves as an integral member of the healthcare team ensuring coordination of discharge/transition planning and providing referrals to internal resources within the Kaiser Permanente network, information to community resources and other social work services to meet the complex needs of patients and families transitioning from hospital settings. License, Certification, RegistrationLicensed Master Social Worker (Georgia) required at hire OR Associate Marriage and Family Therapist License (Georgia) required at hire OR Associate Professional Counselor License (Georgia) required at hire OR Licensed Clinical Social Worker (Georgia) required at hire .
NewEchocardiography Advanced Coordinator Piedmont HealthcareEchocardiography Advanced CoordinatorAtlanta, GAAssess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff.
NewRN Navigator Float Kaiser PermanenteRN Navigator FloatAtlanta, GAResponsible for outreach to maintain a positive working relationship as appropriate with key customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff, primary care, palliative care, and all other specialty services needed). Work with quality staff, research team members, and other healthcare team partners to collect data, monitor trends, track outcomes, support and/or participate in research projects, and facilitate strategic planning processes related to patient care.
Manager - Trade Credit Services - Collections The Home Depot IncManager - Trade Credit Services - CollectionsAtlanta, GAThis role is focused on optimizing cash flow, driving down Days Sales Outstanding (DSO), minimizing bad debt write-offs, and managing high-stakes customer relationships and third-party vendors. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs.
Collections Manager Liberis US Inc.Collections ManagerAtlanta, GAIn addition to supporting customers, you'll play a key role in overseeing the collections process and leading a talented team, providing guidance, support, and strategic direction to the team, ensuring that all activities align with our commitment to treating customers fairly and effectively managing our receivables portfolio. At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.
Collections Finance Manager Microsoft CorpCollections Finance ManagerAtlanta, GA$76,800–$151,900 / yearAdditional or Preferred Qualifications Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 3+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 5+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. Required/Minimum Qualifications Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership, finance, or related field OR equivalent experience.
Manager Credit & Collections Acuity IncManager Credit & CollectionsConyers, GAp>find description in this url https://careers.acuitybrands.com/job/Conyers-Manager-Credit-&-Collections-GA-30012/1402606900/.
Collections Operations Manager First Investors Financial Services GroupCollections Operations ManagerAtlanta, GADevelop and analyze scheduled and ad hoc reports.?The position will require a considerable degree of operational and strategic coordination with multiple internal and external partners (Directors, Team Managers, Vendors, and other function departments).? Oversee CAD Team and Collections QCs activities, including all collection activities and systems to ensure optimize collection efforts, and ensures efficient workflow through effective work procedures and scheduling.
Manager, Trade Credit Services - Collections Home DepotManager, Trade Credit Services - CollectionsAtlanta, GeorgiaThis role acts as the critical bridge between collections and broader operations, focusing on accelerating cash flow by removing payment bottlenecks, minimizing uncollectible balances, and driving cross-functional root-cause analysis to prevent recurring billing issues. High-Value Escalations: Act as the ultimate escalation point for complex, high-dollar, or legally sensitive payment disputes, directly negotiating commercial settlements or structuring formal credit/debit adjustments.
Collections Team Manager First Investors Financial Services GroupCollections Team ManagerAtlanta, GAStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
Collections Operations Manager Stellantis Financial Services USCollections Operations ManagerAtlanta, GAStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Develop and analyze scheduled and ad hoc reports.?The position will require a considerable degree of operational and strategic coordination with multiple internal and external partners (Directors, Team Managers, Vendors, and other function departments).?
Sr Manager, Credit & Collections Happy Floors LLCSr Manager, Credit & CollectionsAlpharetta, GAPGS goes to market through two distinct floor covering brands: Happy Floors, which sells into the residential market through a diverse base of more than 6,000 independent dealer customers throughout the United States; and Stone Source, which sells into the commercial market through its relationships with approximately 1,800 architecture and design firms, and 4,000 contractors/installers and corporate customers across multiple commercial and multifamily end markets. The position manages a receivables portfolio typically ranging from $10M to $20M with 2,000 - 3,000 active customers and oversees the full credit-to-cash cycle across two business lines with three operating locations across the US.
Collections Agency Manager Atlanticus Holdings CorporationCollections Agency ManagerAtlanta, GAThese products include retail and healthcare, private label credit and general-purpose credit cards marketed through our omnichannel platform, including retail point-of-sale, healthcare point-of-care, direct mail solicitation, digital marketing, and partnerships with third parties. We apply the experience gained and infrastructure built from servicing over 20 million customers and over $40 billion in consumer loans over more than 25 years of operating history to support lenders that originate a range of consumer loan products.
Collections Team Manager Stellantis Financial Services USCollections Team ManagerAtlanta, GAStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
Collections Supervisor Empower BrandsCollections SupervisorMarietta, GeorgiaEmpower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.
Billing / Credit & Collections Senior Manager Genesys Cloud Services IncBilling / Credit & Collections Senior ManagerGA$109,200–$192,000 / yearMinimum 10 years of progressive leadership experience in Order-to-Cash, Order Management, Revenue Operations and Accounting, Finance, Audit or related leadership roles within a global SaaS or technology organization. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
NewCollections Coordinator Cherry Bekaert LLPCollections CoordinatorAtlanta, GA$18–$28 / hourIn addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients.
Regional Collections Specialist Hybrid Position Waste Pro USA, Inc.Regional Collections Specialist Hybrid PositionDoraville, GALearn how to run reports -- credit hold report, negative balance, bill cycle summary, sales sheets, 10k aging, and aging reports. Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes.
Supervisor, Collections Fresenius Medical Care AG & Co KGaASupervisor, CollectionsKennesaw, GAThe Supervisor, Collections oversees the routine analysis of accounts receivable, aging accounts, special credit arrangements and problem accounts to determine proper collection procedures. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Collections Specialist Ames Tools CorporationCollections SpecialistSuwanee, Georgia$30–$60 / hourHelp champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
Collections Representative - Remote GC Services LPCollections Representative - RemoteGeorgia, GARemotePossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone. Complies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test.
Supv Collections Fresenius Medical CareSupv CollectionsKennesaw, GeorgiaThe Supervisor, Collections oversees the routine analysis of accounts receivable, aging accounts, special credit arrangements and problem accounts to determine proper collection procedures. Motivate staff and foster team spirit by ensuring the team is properly trained and that communication of processes and procedures are ongoing to new hires and existing staff.
NewSr. Manager Pro Credit - Collections & DIsputes The Home Depot IncSr. Manager Pro Credit - Collections & DIsputesAtlanta, GACredit Hold, Order Release & Risk Governance: Establish and manage governance for credit holds, order releases, and past-due account restrictions, including defined thresholds and escalation protocols that balance risk mitigation, cash flow protection, and commercial continuity. Position Purpose: The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that maximize cash flow, reduce bad debt exposure, and protect company assets.
Accounts Receivable Collections Administrator McNaughton-McKay Electric Company, Inc.Accounts Receivable Collections AdministratorSuwanee, GAThe Accounts Receivable Collections Administrator maintains a customer account portfolio in a manner that will result in sound receivables and the prompt conversion of those receivables into cash. Knowledge/Skills/Abilities: High school diploma required; Associate degree in business or finance preferred.
Collections Coordinator LKQ CorpCollections CoordinatorAtlanta, GAAssist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account invoices, or COD account invoices. Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.