p>· ensure a safe environment for guests; · exercise effective communication skills to assist guests and de-escalate guests and stressful situations;
· observe and document guest behavior;
· assist with facility, case management, and recreational activities;
· monitor guests’ physical well-being;
· provide input regarding guest status to the interdisciplinary team;
· oversee the activities of the facility when there is no management staff on duty;
· function as guest advocate;
· monitor residents to ensure their compliance with daily schedules and to ensure their safety at all times;
· receive and pass verbal and written feedback to clinical, medical, and other staff as requested about guest activity and behaviors;
· complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
· complete guest bed checks every 30 minutes or as requested by BHT Supervisor and/or Program Manager and complete required documentation via emails during night rounding;
· complete facility security rounds and ensure all doors and gates are locked and secured when appropriate;
· submit shift reports to BHT Supervisor and/or Program Manager throughout shift via email as requested;
· contact BHT Supervisor and/or Program Manager in the event of a fire or evacuation of the treatment facility as required;
· assist with other program functions as requested by BHT Supervisor and/or Program Manager including but not limited to transportation and monitoring of the front desk;
· collect, wash, and dry all guest clothing and linen as assigned on laundry day; and. Guests reside at the Agency’s Gravier Street campus and therefore BHTs are needed for direct supervision 24 hours and 7 days per week.