Manager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager, GMP Quality Assurance - Clinical, QA - RemoteAustin, TXRemote$110,029–$165,044 / yearThe current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Manager, GMP Quality Assurance, Clinical will be responsible for responsible for supporting and maintaining high quality levels on Agios Drug Substance and Drug Product by Contract Manufacturing Organizations (CMOs).
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAustin, TXRemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
Associate Director, Clinical Educator, Sickle Cell Disease (West Zone) - Remote Agios PharmaceuticalsAssociate Director, Clinical Educator, Sickle Cell Disease (West Zone) - RemoteAustin, TXRemote$153,541–$230,312 / yearThe current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Regional Agios Clinical Educator Manager is a unique leadership opportunity, providing day to day oversight of 5-7 Agios Clinical Educators (ACEs) who interact directly with patients and healthcare professionals.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsAustin, TX$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
Digital Platform Territory Manager Align Technology, Inc.Digital Platform Territory ManagerAustin, TXManage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.
NewSenior Manager, Information Security Architecture & Engineering - Remote OportunSenior Manager, Information Security Architecture & Engineering - RemoteAustin, TXRemote$166,400–$266,200 / yearWorking at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
NewSenior Manager, Software Development & Engineering Senior (Not people leader) Charles SchwabSenior Manager, Software Development & Engineering Senior (Not people leader)Austin, TXThe Advisor Services Data Delivery Team is looking for a highly-motivated Software Engineer to be the team lead of a scrum team building and supporting applications that provide critical, high-volume data integration for Schwab’s Advisor clients and third parties. Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.
Registered Clinical Manager Adaptive Home HealthRegistered Clinical ManagerAustin, TexasThe Clinical Manager plays a key role in maintaining continuity of care by reviewing referrals, assigning appropriate services, and overseeing comprehensive documentation. Proficiency with Homecare Homebase (EHRs) and experience managing patient documentation and workflows in Homecare Homebase.
NewClinical Pharmacy Manager HCA HealthcareClinical Pharmacy ManagerAustin, TXYou will develop, manage and mentor pharmacy clinical programs such as drug consults, nutrition support, pharmacokinetics, anticoagulant monitoring, pain management, IV to PO, renal dosing and other programs as determined appropriate based on patient population and literature guidelines. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Clinical Manager - BCBA Maxim Healthcare Services IncClinical Manager - BCBAAustin, TXResponsible for the overall clinical care and quality of behavioral services provided to Maxim clients through observation, supervision, and mentoring of clinicians and collaboration with clients and their families. Maxim Healthcare Austin, Texas is hiring a Clinical Manager - BCBA to provide management and oversight of clinical supervisors and clinical personnel specific to the behavioral business line.
Home Health Clinical Manager Humana IncHome Health Clinical ManagerAustin, TX$84,900–$116,800 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNTXFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
Clinical Manager - Optometrist (OD) MyEyeDr.Clinical Manager - Optometrist (OD)San Marcos, TXFull timeBroad clinical exposure within optometry, including experience across multiple doctors, locations, or practice modalities (e.g., commercial, private practice, ophthalmology-integrated settings, or multi-site organizations). Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Clinical Manager - Optometrist (OD) MyEyeDr IncClinical Manager - Optometrist (OD)San Marcos, TXBroad clinical exposure within optometry, including experience across multiple doctors, locations, or practice modalities (e.g., commercial, private practice, ophthalmology-integrated settings, or multi-site organizations). Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Home Health Clinical Manager CenterWellHome Health Clinical ManagerAustin, TexasOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Clinical Manager, Specialty Departments Ethos Veterinary HealthClinical Manager, Specialty DepartmentsAustin, TXFull timeAs a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We are seeking a Clinical Nurse Manager who will oversee key operations, manage staff schedules, coach and develop team members, delegate responsibilities, and actively contribute to patient care to ensure compassionate, high-quality treatment and accurate medical records.
Clinical Manager, Med/Surg (RN) | Night Shift Peterson HealthClinical Manager, Med/Surg (RN) | Night ShiftAustin, TXBeing named one of the Best Places to Work in Healthcare by Modern Healthcare for four consecutive years is a testament to Peterson's commitment to its team and to fulfilling its mission of providing exceptional, compassionate, patient-centered care. The Med/Surg Night Shift Clinical Manager is responsible for supporting the Nurse Director in the safe and effective provision of care for the Medical/Surgical unit.
Clinical Management Manager Accenture PlcClinical Management ManagerAustin, TXLead with the Best: Join an industry-recognized healthcare consulting leader with a global team of over 20,000 professionals, collaborating to drive large-scale healthcare transformation across the globe. Continuous Learning & Growth: Take advantage of unmatched professional development opportunities, including interactive courses, real-world client simulations, and ongoing mentoring, to expand your healthcare consulting expertise.
Payer STARS/Quality Clinical Consultant, Senior Manager PricewaterhouseCoopers LLPPayer STARS/Quality Clinical Consultant, Senior ManagerAustin, TX$124,000–$280,000 / yearAs a Payer STARS/Quality Clinical Consultant, Senior Manager, you will engage with clients in the health services sector, providing strategic guidance and operational consulting to enhance their clinical quality and performance metrics. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Clinical Program Manager AscensionClinical Program ManagerAustin, TexasFull timeOversee the Continuum of Transplant Care: Direct clinical coordination across the entire high-complexity patient lifecycle—including advanced heart failure management, transplant evaluation, UNOS listing, the perioperative event, and lifelong post-transplant surveillance. How you'll make an impact in this role: Command Global Program Governance: Serve as the central executive leader and strategic conduit unifying pediatric cardiologists, cardiothoracic surgeons, APPs, clinical staff, and specialized vendors (e.g., CareDx, TOSA, OTTR).
Clinical Program Manager Ascension Health AllianceClinical Program ManagerAustin, TXOversee the Continuum of Transplant Care: Direct clinical coordination across the entire high-complexity patient lifecycle-including advanced heart failure management, transplant evaluation, UNOS listing, the perioperative event, and lifelong post-transplant surveillance. Lead Process Engineering & Clinical Quality: Drive continuous process improvement (CPI) initiatives across clinic workflows, referral loops, electronic health record (EHR/OTTR) buildouts, financial stewardship, and quality data management.
Provider Clinical Operations Consultant, Manager PricewaterhouseCoopers LLPProvider Clinical Operations Consultant, ManagerAustin, TX$99,000–$232,000 / yearPreference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Provider Clinical Operations Consultant, Senior Manager PricewaterhouseCoopers LLPProvider Clinical Operations Consultant, Senior ManagerAustin, TX$124,000–$280,000 / yearPreference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
RN Clinical Services Group Manager Becton Dickinson and CoRN Clinical Services Group ManagerAustin, TXMaster's Degree in Nursing (MSN), including Advanced Practice Registered Nurse (APRN), Nurse Practitioner (NP), or Physician Assistant (PA) with Critical Care experience in Intensive Care Unit (ICU), Operating Room (OR), Emergency Room (ED) or related field with equivalent to 6 years of experience of previous related experience with direct healthcare management within large clinical organizations preferred. Bachelor's Degree in Nursing (BSN), with Critical Care experience in Intensive Care Unit (ICU), Operating Room (OR), Emergency Room (ED) or related field with 8 years of previous related experience with direct healthcare management within large clinical organizations required.
Clinical Learning Lab Manager HCA Healthcare IncClinical Learning Lab ManagerAustin, TXPosition Overview:As a Clinical Learning Lab Manager at Galen College of Nursing, you will coordinate and support clinical learning laboratory experiences for all learners in collaboration with faculty, campus and college leaders to ensure quality and continuity in the achievement of course student learning outcomes (CSLOs) for all programs. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Clinical Learning Manager HCA HealthcareClinical Learning ManagerAustin, TXSpecial Qualifications: At least two (2) years of clinical education experience, excellent organizational and problem-solving skills, strong oral and written communication skills, ability to interpret learning experience needs of students and match them to the capabilities of clinical placement agencies, excellent interpersonal communication skills with the ability to be creative and innovative, and proficient computer skills in order to collect and analyze data. Education: Minimum qualification of an MSN, or in progress, with at least two (2) years’ experience in clinical education, with nursing background and knowledge that includes an understanding of the educational objectives and experiences of student nurses, an understanding of the clinical practice of nursing, knowledge of the diverse organizational environments in which nurses practice, and knowledge of the types of clinical sites needed to meet course content and objectives.
Clinical & Financial Performance Manager Accenture PlcClinical & Financial Performance ManagerAustin, TXLead with the Best: Join an industry-recognized healthcare consulting leader with a global team of over 20,000 professionals, collaborating to drive large-scale healthcare transformation across the globe. Continuous Learning & Growth: Take advantage of unmatched professional development opportunities, including interactive courses, real-world client simulations, and ongoing mentoring, to expand your healthcare consulting expertise.
Clinical Nutrition Manager Compass Group North AmericaClinical Nutrition ManagerTXFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf . The company has earned significant recognition, including being named one of Modern Healthcares Top 100 Best Places to Work in Healthcare for five consecutive years and appearing on Training Magazines Top 125 Organizations list for six straight years.
NewManager, Behavioral Health Clinical Operations The University of Texas at AustinManager, Behavioral Health Clinical OperationsAustin, TXThe Manager, Behavioral Health Clinical Operations, supports the planning, development, and execution of clinical mental health programs, such as the Texas Child Health Access Through Telemedicine (TCHATT) and related initiatives, by leading clinical operations, supervising program support teams, and managing complex, high-impact projects. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Clinical Trial Manager Heartflow IncClinical Trial ManagerAustin, TXRemote$95,000–$125,000 / yearHeartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart.
Senior Technical Implementation & Accounts Manager (Clinical Operations) Everly Well IncSenior Technical Implementation & Accounts Manager (Clinical Operations)Austin, TXProactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals. Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
Associate Clinical Research Manager Thermo Fisher Scientific IncAssociate Clinical Research ManagerAustin, TXThe Associate Clinical Research Manager assists with managing various aspects of assigned clinical trials involving patient and healthy subject populations in both inpatient and outpatient settings. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job.
Lead Clinical Data Manager (Remote) IQVIA Holdings IncLead Clinical Data Manager (Remote)Austin, TXRemote$86,800–$217,100 / yearYour previous roles/job titles may include Clinical Data Manager, Senior Clinical Data Manager, Lead Data Manager, Principal Data Manager, and/or Data Management Project Manager. IQVIA is seeking experienced Senior Data Team Leads to oversee end-to-end data management delivery for global clinical trials.
EMR Clinical Product Manager e-MDsEMR Clinical Product ManagerAustin, TexasIdentify problems in the market by interviewing customers and potential customers and reviewing market research data relevant to the target market to understand customer needs, behavior and product satisfaction. • Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results.
Sr. Clinical Trial Manager (CTM) - Non-Interventional Studies (NIS) Thermo Fisher Scientific IncSr. Clinical Trial Manager (CTM) - Non-Interventional Studies (NIS)Austin, TXEnsure achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and managing CRF collection and query resolution. The role involves working to ensure that all clinical deliverables meet the customer's time/quality/cost expectations, and maintaining profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team.
Clinical Research Project Manager - Project Hire SenseyeClinical Research Project Manager - Project HireAustin, TexasAs the world struggles with a mental health crisis, it is not hyperbolic to suggest that an objective diagnostic platform that gives clinicians a safe and objective, accurate approach to identifying and monitoring mental health disease, will redefine how mental health services are provided and will enable access to treatment for millions of sufferers. The Clinical Research Project Manager will coordinate all research-related activities, including the initial set-up of the study, study participant recruitment and retention, delivery of the intervention, data collection, entry, and quality control activities, protocol compliance and patient safety.
Clinical Operations Manager TeleMed2UClinical Operations ManagerAustin, TexasBy breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all.
Clinical Nurse Manager Canyon RanchClinical Nurse ManagerTXAs the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.
Clinical Nurse Manager Travel Staffing Ascension Health AllianceClinical Nurse Manager Travel StaffingAustin, TXRemote$107,821–$145,875 / yearOur legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. Education: Required professional licensure/certification AND 3 years of experience and 1 year of cumulative leadership experience required.
Clinical Team Manager Home Health Elara CaringClinical Team Manager Home HealthRound Rock, TXManager Clinical Team with Elara Caring is operationally focused and results-driven, but some of their greatest work is improving clinical outcomes and implementing QAPI programs. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
Account Manager (Clinical Outcomes Assessments) - Mapi Research Trust ICON PlcAccount Manager (Clinical Outcomes Assessments) - Mapi Research TrustAustin, TXRemoteWe promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments. Mapi Research Trust is a non-profit organization facilitating access to information for all stakeholders in the field of Patient Centered Outcomes, particularly for Clinical Outcome Assessments (COAs).
Clinical Nutrition Manager [CUC 0729] CommUnityCare Health CentersClinical Nutrition Manager [CUC 0729]Austin, TXCNSC - Certified Nutrition Support Clinician (CNSC) by the American Society of Enteral and Parenteral Nutrition OR CDE - Current board specialization as a Certified Diabetes Educator certification (CDE) from the National Certification Board for Diabetes Educators Upon Hire. Essential Functions: Serve as a leader, subject matter expert, and contact for other clinical staff, other allied health professionals, and program directors/managers throughout the clinic system for all issues related to nutrition and dietitian-led programs.
Clinical Nutrition Manager [CUC-0729] CommUnityCare Health CentersClinical Nutrition Manager [CUC-0729]Austin, TexasFull timeCNSC - Certified Nutrition Support Clinician (CNSC) by the American Society of Enteral and Parenteral Nutrition OR CDE - Current board specialization as a Certified Diabetes Educator certification (CDE) from the National Certification Board for Diabetes Educators Upon Hire. Serve as a leader, subject matter expert, and contact for other clinical staff, other allied health professionals, and program directors/managers throughout the clinic system for all issues related to nutrition and dietitian-led programs.
NewProject Manager (Clinical Trials - Central Laboratory) Sonic Healthcare USA IncProject Manager (Clinical Trials - Central Laboratory)Austin, TXPosition Summary: The Clinical Trials - Central Laboratory Project Manager (PM) is responsible for planning and implementation of project set up and ongoing protocol management supporting central laboratory services for Phase I to Phase III clinical trials. The PM liaises with pharma sponsors, clinical research organizations, and principal investigators and demonstrates a broad understanding of clinical trial's life cycle as it relates to the central laboratory role.
Hospice Manager of Clinical Services HCA Healthcare IncHospice Manager of Clinical ServicesAustin, TXAt HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing's future." Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC Senior Vice President and Chief Nurse Executive HCA Healthcaret Join a family that cares about every stage in your career!
Clinical Adjudication Manager (Part C) Tmf/C2CClinical Adjudication Manager (Part C)Austin, TexasAssociate’s degree or 60 or more credit hours towards a Bachelor’s degree from an accredited college or university in healthcare or related discipline. Manages, establishes, and maintains professional and effective working relationships with external business partners and internal staff.
Clinical Adjudication Manager (Weekday Evening Shift + Flexible Scheduling (Part Time or Full Time) (Part C) Tmf/C2CClinical Adjudication Manager (Weekday Evening Shift + Flexible Scheduling (Part Time or Full Time) (Part C)Austin, TexasAssociate’s degree or 60 or more credit hours towards a Bachelor’s degree from an accredited college or university in healthcare or related discipline. Manages, establishes, and maintains professional and effective working relationships with external business partners and internal staff.