Broad range of network and desktop knowledge is highly desirable, including experience in: Desktop: Windows 10, MacBooks, Microsoft Office 2016-2019, Outlook Mail, Defender and Microsoft Edge Hardware: Dell OptiPlex desktops, laptops, HP printers, peripherals & tablets Protocols: TCP/IP, IPX, , Ethernet Technologies: Citrix, SMS/SCCM, SQL, Oracle, ODBC, VPN, Cisco hardware, security, 100+ major clinical IT applications. Demonstrated knowledge of current & future PC, mobile & tablet computing technology Familiarity with Windows Active Directory, LAN environments, enterprise network technologies like DHCP, DNS, GPO.