NewClient Service Representative GoodVetsClient Service RepresentativeSummerville, SC$16–$20 / hourWe sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. From managing phone calls and appointments to facilitating check-ins and check-outs, you’ll ensure every interaction reflects our values of warmth, professionalism, and empathy.
NewTax Services Manager OnPoint CFO & Controller ServicesTax Services ManagerGreenville, SCAs a trusted tax advisor, you’ll serve a diverse portfolio of business and individual clients, preparing and reviewing tax returns, providing proactive tax planning and advisory services, and helping clients make informed financial decisions throughout the year—not just during tax season. You’ll build trusted, long-term client relationships, deepen your tax advisory expertise, and play a key role in shaping the continued growth and success of our tax services.
Food Service Manager - Lander Univ - Greenwood, SC AramarkFood Service Manager - Lander Univ - Greenwood, SCGreenwood, SCAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Food Service Manager - Coastal Carolina University - Conway, SC AramarkFood Service Manager - Coastal Carolina University - Conway, SCConway, SCAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
NewTax Manager (Remote) JobotTax Manager (Remote)Central, CORemote$100,000–$150,000 / yearBased out of Colorado, we are a growing CPA firm specializing in accounting, auditing, and consulting services for community banks throughout the central and western U.S. We have been providing excellent customer service to our clients for over 40 years and are growing thanks to our clients referrals. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewService Center Manager ARC Document SolutionsService Center ManagerGreenville, SCARC Document Solutions,provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Who were looking for: ARC Document Solutions is looking for a full-time Service Center Manager in Greenville, SC, who will be responsible for overseeing employees and daily operations within the service center.
NewBAS/HVAC Controls Project Manager JobotBAS/HVAC Controls Project ManagerMyrtle Beach, SC$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By combining broad technical resources with localized expertise, the organization delivers customized, reliable infrastructure solutions with a strong emphasis on safety, quality, and long-term client partnerships.
Revenue Quality Manager Vaco LLCRevenue Quality ManagerRock Hill, SC$100,000–$120,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Automotive Service Lane Manager Anderson Automotive GroupAutomotive Service Lane ManagerGreer, SCFull timeRuns an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
NewPatient Care Manager RN UnitedHealth GroupPatient Care Manager RNColumbia, SC$80,712–$121,068 / yearCoordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team's area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
Nurse Manager (RN), Free-Standing ER/ED @ Martintown ER at McCarran NWNurse Manager (RN), Free-Standing ER/ED @ MartintownNORTH AUGUSTA, SCOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S., Puerto Rico and the United Kingdom. Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities.
Nurse Manager (RN), Free-Standing ER/ED @ Sweetwater ER at SaundersNurse Manager (RN), Free-Standing ER/ED @ SweetwaterNORTH AUGUSTA, SCOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S., Puerto Rico and the United Kingdom. Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities.
NewCatering Manager - Patriots Point Naval & Maritime Museum AramarkCatering Manager - Patriots Point Naval & Maritime MuseumMount Pleasant, SCOwn delivery of every catering and special event from the confirmed Banquet Event Order through setup, service, and breakdown, on the flight deck, in Steel Beach, and throughout the venue. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Tax Manager Vaco LLCTax ManagerMyrtle Beach, SCRemote$100,000–$135,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Sr. Safety Manager - Charlotte, NC Messer ConstructionSr. Safety Manager - Charlotte, NCFort Mill, SCFounded in 1932, Messer’s footprint has grown to eleven regional offices located across the Midwest and Southeast: Greenville, South Carolina; Raleigh and Charlotte, North Carolina; Columbus, Cincinnati, and Dayton Ohio; Louisville and Lexington Kentucky; Indianapolis, Indiana; and Knoxville & Nashville, Tennessee. Your decisions influence your career at every step: Make yours count with Messer Construction Co. In business since 1932 and employee-owned since 1990, Messer builds projects and careers that leave a lasting impact on our communities.
Store Manager SafeliteStore ManagerHardeeville, SCOversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
NewProject Manager - Greenville, SC Messer ConstructionProject Manager - Greenville, SCGreenville, SCFounded in 1932, Messer’s footprint has grown to eleven regional offices located across the Midwest and Southeast: Greenville, South Carolina; Charlotte and Raleigh, North Carolina; Columbus, Cincinnati, and Dayton Ohio; Louisville and Lexington Kentucky; Indianapolis, Indiana; and Knoxville & Nashville, Tennessee. The primary responsibilities are to ensure that the project team accomplishes company goals through a safe work environment, effective LEAN planning & scheduling, cost control, quality control, coordination of sub-contractors, craft workers, and most of all superior customer service.
NewCommercial Relationship Manager II First Horizon BankCommercial Relationship Manager IIMount Pleasant, SCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree, 3-10 years of experience or equivalent combination of education and experience.
NewWarehouse Site Manager Capstone Logistics LLCWarehouse Site ManagerMarion, SCIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Chef Manager - Univ of South Carolina - Columbia, SC AramarkChef Manager - Univ of South Carolina - Columbia, SCCOLUMBIA, SCSo, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Our Chef Manager will also play a key role in helping us meet budget requirements and execute company-delivered programs.
NewCertified Dietary Manager Healthcare Services Group, Inc.Certified Dietary ManagerAbbeville, SCBenefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.
NewAccount Manager - Personal Lines Legacy Risk Solutions LLCAccount Manager - Personal LinesAnderson, SCBuilt on a people-first culture rooted in integrity, growth, and partnership, Legacy combines local expertise with the strength and resources of a larger organization to deliver exceptional service and long-term success for clients, employees, and agency partners. The ideal candidate thrives in a fast-paced agency environment, enjoys building strong client relationships, and takes pride in delivering responsive, high-quality service while supporting client retention and agency growth.
NewBilingual Medical Case Manager AID UpstateBilingual Medical Case ManagerGreenville, SCThe purpose of this position is to provide Spanish-only speaking people affected by HIV in Anderson, Greenville, Oconee, and Pickens Counties access to a range of client-centered supportive services, and to assist clients and their families with personal and environmental difficulties that interfere with obtaining maximum benefits from care. Provide accurate, impartial, and culturally appropriate interpretation in the client's preferred language to facilitate communication between clients and AID Upstate staff and to help bridge cultural and linguistic barriers.
NewTerritory Sales Manager Tri-Lift Industries IncTerritory Sales ManagerFlorence, SC$50,000–$80,000 / yearSales Execution – Based on direction established by customer marketing and the Corporate Sales Manager, executes sales contacts based on campaign requirements, sales leads, and other sales execution requirements. The Sales Territory Sales Manager will act as a consultant to clients offering a variety of solutions, in all cases helping them connect with their customers to build loyalty and grow revenue – it’s a critical part of our own customer satisfaction strategy.
Registered Nurse (RN) - Home Health - $50+ per visit BAYADA Home Health CareRegistered Nurse (RN) - Home Health - $50+ per visitDrayton, SCAccurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet. Our extensive paid training and state-of-the-art simulation labs will leave you feeling comfortable and confident before your first visit with your favorite new client.
Per Diem / PRN Nurse RN - Hospice - $32+ per hour BAYADA Home Health CarePer Diem / PRN Nurse RN - Hospice - $32+ per hourCharleston, SCAccurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet. Our extensive paid training and state-of-the-art simulation labs will leave you feeling comfortable and confident before your first visit with your favorite new client.
Per Diem / PRN Nurse RN - Home Health - $50+ per visit BAYADA Home Health CarePer Diem / PRN Nurse RN - Home Health - $50+ per visitFlorence, SCAccurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet. Our extensive paid training and state-of-the-art simulation labs will leave you feeling comfortable and confident before your first visit with your favorite new client.
Ticketing Sales/Group Manager- Patriots Point AramarkTicketing Sales/Group Manager- Patriots PointMt. Pleasant, SCThe Ticketing Sales Manager owns daily admissions operations, including the ticket sales team, box office and online sales channels, group and overnight program bookings, and third-party and affiliate sales partnerships. Aramark Destinations is the new hospitality partner of the Patriots Point Development Authority (PPDA), operating ticketing, retail, food & beverage, and events at Patriots Point Naval & Maritime Museum, home of the USS Yorktown in Charleston Harbor.
NewFacilities Management Director *US AMR-Jones Lang LaSalle Americas, Inc.Facilities Management DirectorNorth Charleston, SCRemote$200,000–$260,000Drive client satisfaction initiatives by proactively monitoring service quality, addressing concerns, and implementing continuous improvement strategies for Facility Management and Workplace Experience services. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Travel ER RN - $1,743 per week ARMStaffingTravel ER RN - $1,743 per weekOrangeburg, SCThis allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff.
NewTravel Med Surg Ortho/Neuro RN - $1,666 per week ARMStaffingTravel Med Surg Ortho/Neuro RN - $1,666 per weekFlorence, SCThe MedSurg Ortho/Neuro RN will provide comprehensive nursing care to a diverse med/surg patient population, focusing on orthopedic and neurological cases. Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.
Home Care Client Services Manager Bayada Home Health Care, Inc.Home Care Client Services ManagerColumbia, SCWe want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees.
Client Service Manager, Government - Charleston, SC GetWellNetwork IncClient Service Manager, Government - Charleston, SCCharleston, SC$65,000–$75,000 / yearAssist in the development and execution of strategic and clinical outcomes achievement plans for the account; Advise client on the roadmap for achieving outcomes, our interactive patient care tools and their effectiveness regarding outcomes as well as the overall utilization of the Get Well system. Responsibilities: Develop, manage and maintain excellent relationships with all nursing staff, hospital administrators and other key client contacts; Serve as one of the primary points of contact in our account model for the client, providing superior customer service to patients, nurses, administrators, other staff members.
NewClient Service Manager SPS North AmericaClient Service ManagerWest Columbia, SCAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. This leadership role is responsible for driving operational excellence by managing production teams, ensuring contractual service levels are achieved, fostering a culture of accountability, and delivering an exceptional client experience.
Client Service Manager, Government - Charleston, SC GetWellNetworkClient Service Manager, Government - Charleston, SCCharleston, SC$65,000–$75,000 / yearAssist in the development and execution of strategic and clinical outcomes achievement plans for the account; Advise client on the roadmap for achieving outcomes, our interactive patient care tools and their effectiveness regarding outcomes as well as the overall utilization of the Get Well system. Responsibilities: Develop, manage and maintain excellent relationships with all nursing staff, hospital administrators and other key client contacts; Serve as one of the primary points of contact in our account model for the client, providing superior customer service to patients, nurses, administrators, other staff members.
Client Service Manager, Government - Charleston, SC GetWellNetwork, Inc.Client Service Manager, Government - Charleston, SCCharleston, SCFull timeAssist in the development and execution of strategic and clinical outcomes achievement plans for the account; Advise client on the roadmap for achieving outcomes, our interactive patient care tools and their effectiveness regarding outcomes as well as the overall utilization of the Get Well system. Drive utilization of the Get Well system by conducting quarterly account review meetings pertaining to account roadmap; conduct nurse and staff training, orienting them on the functionality and use of the system; actively participate in hospital staff nursing and steering committee meetings promoting interactive patient care.
Personal Lines Client Service Manager HigginbothamPersonal Lines Client Service ManagerBeaufort, South CarolinaThe Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Notice to Recruiters and Staffing Agencies : To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.
Commercial Lines Client Service Manager HigginbothamCommercial Lines Client Service ManagerColumbia, South CarolinaPosition Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Notice to Recruiters and Staffing Agencies : To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.
Client Service Manager (Captives) Marsh McLennanClient Service Manager (Captives)Charleston, South CarolinaMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
NewClient Service Manager SPSClient Service ManagerWest Columbia, South CarolinaAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. This leadership role is responsible for driving operational excellence by managing production teams, ensuring contractual service levels are achieved, fostering a culture of accountability, and delivering an exceptional client experience.
Client Service Manager (Captives) Marsh & McLennan Companies IncClient Service Manager (Captives)Charleston, SC$63,100–$134,400 / yearMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
Associate Manager - Client Services Infosys LtdAssociate Manager - Client ServicesGreenville, SC$100,000–$187,000 / yearThe Compensation Range for this Role is between $100,000 to $187,000 p.a.149786BRGeorgia, South CarolinaUSAInfosys Limited Associate Engagement ManagerITL USA Atlanta, GA, Greenville, SCAerospace, Industrial Automation, ManufacturingDomain|Sales|Sales Execution, Technology|Unit Level - Unit Level|Practice SalesAssociate Engagement Manager - Manufacturing. Role Description: Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close, with a focus on driving consultative, outcome-based conversations across manufacturing, supply chain, operations, engineering, and technology stakeholders.
NewAccount Manager, Client Services / Skilled Nursing Pharmacy BrightSpring Health ServicesAccount Manager, Client Services / Skilled Nursing PharmacyGreenville, SCPharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
NewManager, Client Services Education Realty Trust Inc (Inactive)Manager, Client ServicesCharleston, SC$90,000–$100,000 / yearSupports the ongoing relationships with the Company's existing clients ensuring on-going communication with client representatives, requesting and reviewing client feedback regarding the Company's performance and service, addressing and resolving client complaints, concerns, issues, and requests, and responding quickly and with urgency to provide reports, updates, and other information of interest and need to clients. Supports the Company's growth strategy by developing market-facing communications and thought leadership materials, including client updates, event and webinar content, announcements, industry insights, and campaign materials that promote the Company's services, capabilities, and competitive advantages.
Tax Manager, Private Client Services BDO International LtdTax Manager, Private Client ServicesGreenville, SC$112,000–$150,000 / yearA Tax Manager, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Tax Manager, Private Client Services BDO USA PCTax Manager, Private Client ServicesGreenville, SC$112,000–$150,000 / yearA Tax Manager, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
NewManager, Client Services Greystar Real Estate Partners LLCManager, Client ServicesCharleston, SC$90,000–$100,000 / yearSupports the ongoing relationships with the Company's existing clients ensuring on-going communication with client representatives, requesting and reviewing client feedback regarding the Company's performance and service, addressing and resolving client complaints, concerns, issues, and requests, and responding quickly and with urgency to provide reports, updates, and other information of interest and need to clients. Supports the Company's growth strategy by developing market-facing communications and thought leadership materials, including client updates, event and webinar content, announcements, industry insights, and campaign materials that promote the Company's services, capabilities, and competitive advantages.
Client Service Account Manager - Healthcare Payments JPMorgan Chase & CoClient Service Account Manager - Healthcare PaymentsSCYou will drive impact as a self‑motivated, proactive, results‑oriented Client Relationship Manager with JPMorganChase Healthcare Payments, where you'll consult directly with leading U.S. provider organizations to strengthen relationships, elevate scorecard performance, and directly influence revenue retention and growth. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Client Services Leader - Captives (Any US Location) Marsh & McLennan Companies IncClient Services Leader - Captives (Any US Location)Charleston, SCMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We prioritize open communication and structured leadership development, utilizing proprietary tools like our cutting-edge AI and accounting systems to enhance collaboration, efficiency, and employee satisfaction.
Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLPManaged Services - Revenue Cycle Coding - Senior ManagerSpartanburg, SC$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.