Landscape Account Manager Abbruzzese Brothers Inc.Landscape Account ManagerPlain City, Ohio$55,000–$58,000Key responsibilities include building long-term client relationships, conducting property assessments, developing maintenance plans, coordinating crews, managing budgets and schedules, and identifying enhancement opportunities to grow revenue. The Account Manager serves as the primary client contact, overseeing their property maintenance accounts to ensure high-quality service and client satisfaction.
Life Sciences MedTech Supply Chain, Management Consulting Manager Accenture PlcLife Sciences MedTech Supply Chain, Management Consulting ManagerColumbus, OHWe work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. We work with our pharmaceutical, biotech, medical technology, distributor, and consumer health clients globally to redefine the future of the Life Sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed, and delivered to patients around the world.
Territory Sales Manager Dental Medical CareersTerritory Sales ManagerColumbus, OhioSkills : Strong work ethic, excellent communication skills, and proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Product Education & Demonstrations : Educate clients about our products and services, and attend trade shows to conduct product demonstrations.
Project Manager - Energy Group Woolpert IncProject Manager - Energy GroupColumbus, OH$101,000–$151,000 / yearRelevant skills and experience include: Site civil engineering design, including grading, stormwater management, materials selection, and geotechnical assessment; Environmental impacts, such as E&S control selection and SWP3s; Permitting, particularly in the City of Columbus, Ohio; Utility route selection and coordination; Construction support, both during construction and emphasizing buildable design; and. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert''s Talent Acquisition Team for this requisition and a valid agreement is in place.
NewGlobal Capability Center Product Engineering Senior Manager Accenture PlcGlobal Capability Center Product Engineering Senior ManagerColumbus, OHAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Work closely with solution teams and client stakeholders, define engineering strategies, design scalable product and platform delivery models, and recommend engineering approaches that align with the target operating model and business objectives.
NewGlobal Capability Center Commercial Capabilities Manager Accenture PlcGlobal Capability Center Commercial Capabilities ManagerColumbus, OHIn this role you will provide product and analytics expertise across client opportunities, responding to market demand while driving innovative, data-driven, and commercially differentiated solutions inclusive of commercial capability enablement and reinvention, in domain areas like Sales/Sales Ops, Marketing Ops/Creative, Innovation/NPD or Commercial Data, Analytics and Insights. Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships.
Industrials Strategy Manager Accenture PlcIndustrials Strategy ManagerColumbus, OHWe Are: Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients.
Life Sciences Industry Expert - Supply Chain and Manufacturing SAP/Oracle ERP Senior Manager Leader Accenture PlcLife Sciences Industry Expert - Supply Chain and Manufacturing SAP/Oracle ERP Senior Manager LeaderColumbus, OHWe Are: Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate.
Relationship Manager Apollon Wealth ManagementRelationship ManagerColumbus, OHFull timeAs a Relationship Manager at Apollon Wealth Management, you will play a pivotal role in delivering top-notch wealth management services to our valued clients and financial advisors. This multifaceted role encompasses several key responsibilities and expectations: Responsibilities: Attend client meetings and provide valuable support to advisors by gathering necessary information and facilitating smooth interactions.
Microsoft D365 ERP (F&O) + AI/Copilot Functional Consultant, Manager PricewaterhouseCoopers LLPMicrosoft D365 ERP (F&O) + AI/Copilot Functional Consultant, ManagerColumbus, OH$99,000–$232,000 / yearAs a Manager, you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop rigorous deliverables. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
Sales Manager Remote HMG CareersSales Manager RemoteColumbus, OHRemoteYou will work remotely, serving clients by providing guidance and protection solutions for individuals and families. Increased earning potential in later years through performance and renewals.
Remote Sales Manager HMG CareersRemote Sales ManagerColumbus, OHRemoteYou will work remotely, serving clients by providing guidance and protection solutions for individuals and families. Increased earning potential in later years through performance and renewals.
NewProject Manager Commissioning - Mission Critical EEI Building PerformanceProject Manager Commissioning - Mission CriticalColumbus, OHNationally recognized for building commissioning and building performance, EEI also provides facility assessments, master planning, energy audits, and technical program management, supported by specialty teams serving healthcare, data center, and mission-critical facilities. As a Commissioning Project Manager, you will provide leadership for commissioning, quality assurance, and performance testing of critical facilities, including data centers, healthcare facilities, and other high reliability environments.
Customer Experience Manager RELX Group plcCustomer Experience ManagerOH$86,600–$144,400 / yearOur company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( http://www.relx.com ), a global provider of information-based analytics and decision tools for professional and business customers.
Site Manager: Commercial Cleaning Clean TeamSite Manager: Commercial CleaningRichland County, OHFull timeYou will operate within a structured framework of established cleaning protocols and reporting to ensure consistency and quality across the board. You will directly manage a team of cleaner, serve as the primary client contact, and ensure operational efficiency.
Sales Support Manager Midstates RecreationSales Support ManagerPataskala, OHFull timeThe Sales Support Manager leads a team that uses organizational skills to build trust with clients. Familiar with sales support, project coordination, or account management (experience in construction, design, or recreation a plus).
Project Manager HNTB CorporationProject ManagerColumbus, Ohio$126,950.84–$248,205.18 / yearThis opportunity entails being responsible for managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB’s 4 for 4 performance: delivery of quality work, on time, on budget and to the client’s satisfaction on every project. The Project Manager I – Engineering typically manages project team(s) for one or more strategic ( What You'll Do: Responsible for development of the project scope and fee quotation and assists in the preparation of technical proposals and contracts in accordance with HNTB's Sophisticated Contracting Approach (SCA).
Case Manager Alcohol and Drug Freedom CenterCase ManagerMt Vernon, OHFull timeRequired qualifications/skills:- High school diploma or equivalent- Valid Ohio Driver License, two years of driving experience, and proof of full auto insurance- Ability to pass a BCI check and post-offer/pre-employment drug screen- CDCA credential preferred (or obtained within one year of hire)If you are ready to provide organized, client-centered support, we encourage you to apply. Key responsibilities include completing intake-based needs assessments and routine follow-ups; documenting services and required data for client records and funding sources; collaborating with primary counselors to develop, implement, and monitor treatment plans and client progress; and coordinating ancillary supports such as housing, medical care, food, employment, and transportation through community partners.
Manager, Government Financial Reporting & Consulting ReaManager, Government Financial Reporting & ConsultingDublin, OHPossess executive presence - need to be able to be primary contact for the client, prepare and present presentations to clients and potential clients. Provide clear, proactive communication to clients and firm leadership regarding engagement status, timelines, risks, and outcomes, ensuring expectations are managed and decisions are supported.
Advisory Enterprise Account Manager Nutanix IncAdvisory Enterprise Account ManagerColumbus, OHRemote$300,000–$450,000 / yearIf hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. This role includes a required travel commitment of approximately 30%, allowing you to engage with clients and build relationships in various locations, while contributing to the overall success of the team's objectives.
Advisory Enterprise Account Manager NutanixAdvisory Enterprise Account ManagerColumbus, OhioRemote$300,000–$450,000 / yearIf hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. This role includes a required travel commitment of approximately 30%, allowing you to engage with clients and build relationships in various locations, while contributing to the overall success of the team's objectives.
Service Manager Kalkreuth Roofing And Sheet Metal IncService ManagerOHKalkreuth Roofing and Sheet Metal is one of the nation's largest roofing contractors in the country and strives to maintain a progressive vision for the future. Previous experience with Single Ply Membrane, Built-Up Roof Systems, Shingle Roof Systems and Metal Roof Systems is required.
NewSenior Manager, Commercial Product Execution CVS Health CorpSenior Manager, Commercial Product ExecutionColumbus, OH$67,900–$199,144 / year7+ years of experience in field sales leadership, product strategy, commercial product roles, sales enablement, business development, account growth, or related market-facing roles. This role serves as the bridge between product strategy and field execution, ensuring offerings are effectively positioned, understood, and adopted across markets, segments, and distribution channels.
Sales and Market Manager - Ohio Valley ArmacellSales and Market Manager - Ohio ValleyUsa, OhioRemoteCandidate must reside within the territory of Kentucky, Indiana, Southern Michigan, Western Pennsylvania, West Virginia, or Ohio, with preference given to those located in the Cleveland, OH; Detroit, MI; or Columbus, OH metropolitan areas. The Sales and Marketing Manager is responsible for developing and achieving maximum sales volume and profit in defined Territory in line with Armacell North America Strategic Plan.
Area Manager - Heavy Civil Garney ConstructionArea Manager - Heavy CivilColumbus, OHA successful Area Manager brings strong leadership, operational, and financial skills and serves as a key driver of safety culture, client relationships, and workforce development. Any unsolicited resumes sent to Garney Construction or submitted to employees outside of the Recruiting Team will be deemed the property of Garney Construction.
Retail - Inventory Manager, Inventory Management (Easton Town Center) AritziaRetail - Inventory Manager, Inventory Management (Easton Town Center)Columbus, OHSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology support. As the Inventory Manager, you will manage and educate the Inventory team on the movement of merchandise into and out of the store, while contributing to seamless operations in all aspects of the retail space.
NewManager, Quality & Regulatory Operations, Process & Technology CovestroManager, Quality & Regulatory Operations, Process & TechnologyOhioDrive process improvements across QMS processes including CAPA, Change Control, Document Control, Training, Audits, Supplier Quality, Complaints, Nonconformance, Management Review, and related quality workflows, and support optimization and configuration of Quality Management Systems and related digital platforms. This role partners closely with Quality, Regulatory, Operations, Legal, Pharmacy, Operations and other leaders to simplify complex regulated processes, eliminate manual work, and build scalable automation using AI, low-code platforms, workflow tools, dashboards, and integrations.
Territory Manager OH, Columbus Charlie Health IncTerritory Manager OH, ColumbusColumbus, OH$65,000–$80,000 / yearGo in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships. Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners.
Key Account Manager, Uro-Oncology - Mid-West Ferring Pharmaceuticals, Inc.Key Account Manager, Uro-Oncology - Mid-WestColumbus, OH$119,000–$221,000 / yearThe role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Ferring's first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease.
Engineer Project Manager, Transportation Design Woolpert IncEngineer Project Manager, Transportation DesignColumbus, OH$118,200–$147,800 / yearSoftware Experience Includes: MicroStation/OpenRoads Designer, Finite Element software (examples include LARSA, MIDAS Civil, SAP2000, Staad-Pro, MDX), Merlin-Dash, Bentley OpenBridge Suite, HEC-RAS, and MS Office. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place.
Transportation Engineering Group Manager WoolpertTransportation Engineering Group ManagerColumbus, Ohio$118,200–$177,400 / yearAll resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work ® , Woolpert embraces progress and innovation to create limitless opportunities for career growth.
Construction Materials Department Manager ECS LtdConstruction Materials Department ManagerColumbus, OhioECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). #LI-BP1 What We're Looking For: Required Experience and Skills : 6-8+ years of related engineering experience, including conducting laboratory testing, construction observation, field quality assurance testing, site grading and supervising construction materials testing.
NewOperations Manager 2nd shift Operations Opportunities with ODW LogisticsOperations Manager 2nd shiftLockbourne, OhioEnvironment: Extreme temperature outside (hot /cold); Internal: temperaturecontrolled environment Specific vision capabilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus (with or without corrective lenses). Excellent verbal, written, interpersonal, organizational and presentation skills; ability to effectively present information and respond to questions from clients, managers, teammates, and prospective customers.
NewElectronic Security Project Manager Kastle SystemsElectronic Security Project ManagerPlain City, OhioKastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here: https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/ . The Project Manager will oversee day to day operations of multiple projects and report as needed job status, schedule updates, risk mitigation steps, changes, and material needs throughout the project’s lifecycle.
Senior Product Go-To-Market (GTM) Manager 3E CompanySenior Product Go-To-Market (GTM) ManagerOHThis role is ideal for someone who enjoys driving collaboration across a roadmap to achieve business outcomes, creating scalable go-to-market processes, enabling commercial teams with effective sales plays and training, refining product and solution positioning, and partnering cross-functionally to make big things happen. Youll own strategic planning and program management for our product launch lifecycle, lead launches for new capabilities, evolve our solution positioning, and enable our commercial teams with the tools, messaging, and processes they need to accelerate growth.
Tax Principal (Hybrid) JobotTax Principal (Hybrid)Columbus, OH$180,000–$250,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They assist businesses and individuals in navigating complex financial landscapes by providing comprehensive auditing, accounting, and tax planning services.
Financial Center Manager II (Bexley) First Financial BankFinancial Center Manager II (Bexley)Bexley, OH$52,000–$67,000 / yearThe FCM will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships through service and client service follow up. Open deposit accounts, accept and key loan applications, close loans, and assist, coach, and lead the branch team's execution of growing accounts; loans and deposits, both consumer and business.
Project Manager Construction - Columbus, Ohio Evergreen Residential Holdings, LLCProject Manager Construction - Columbus, OhioColumbus, OHPhysical demands representative of requirements to successfully perform the essential functions of this job include the ability to perform duties such as the following for prolonged periods: - unassisted lifting up to 50 pounds, - bending, walking, kneeling, stretching - work on step ladders and/or extension ladders up to 30 feet, - work in confined spaces, indoors and outdoors in all climates including unclean environments with fumes, dust, and poor ventilation. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale.
Manager, Mortgage Sales First Merchants CorpManager, Mortgage SalesColumbus, OHA little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Interview applicants for job openings and make final hiring decisions; provide training, development, and guidance to department personnel; and review performance of subordinates and recommend salary adjustments, transfers, promotions and other personnel change.
Commercial / Industrial Project Manager Sargent ElectricCommercial / Industrial Project ManagerColumbus, OHMinimum of 6 years of Project Management experience successfully completing multi-million dollar electrical construction projects. Our proven safety record, technical depth, and longstanding client relationships have made us a partner of choice for Fortune 500 companies, leading general contractors, and EPC contractors.
Relationship Manager III First Merchants CorpRelationship Manager IIIColumbus, OHTo be successful in this position we require the following: Bachelor's degree in business or related field OR associate degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience listed below). A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations.
Personal Training Manager CrunchPersonal Training ManagerHilliard, OhioOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.
Safety Manager - Industrial Construction Kiewit CorpSafety Manager - Industrial ConstructionColumbus, OHWe offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. We are committed to safety, quality, and excellence in execution, providing our clients with world-class solutions while offering our employees stability, growth, and career development opportunities within a multi-billion-dollar organization.
Assistant Project Manager EMCOR Group IncAssistant Project ManagerColumbus, OHSUMMARY: The Assistant Project Manager assists the company in meeting its objectives and goals by supporting the Project Manager and project team, which are responsible for overseeing, and directing assigned commercial construction projects taking appropriate actions to ensure projects are completed on time, within budget and with defined resources. Our construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories.
General Manager (Cleveland) Boyd GroupGeneral Manager (Cleveland)OhioJob Description: The General Manager for Glass America has primary responsibility and accountability including providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of assigned location(s) in compliance with established policies and procedures. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Integrated Manufacturing Ops Architect Manager Deloitte Touche Tohmatsu LtdIntegrated Manufacturing Ops Architect ManagerColumbus, OH$141,200–$278,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
MES Solution Architect Manager (iBase-t Solumina) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (iBase-t Solumina)Columbus, OH$141,200–$278,300 / yearAs a Manufacturing Executions Systems Solution Architect Manager (iBase-t Solumina) on the Supply Chain & Network Operations team, you will be responsible for: Lead discussions with senior leaders on Manufacturing Execution System (MES) solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
MES Solution Architect Manager (AVEVA) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (AVEVA)Columbus, OH$141,200–$278,300 / year5+ years of experience in business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification development, system configuration, integration testing, user acceptance testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Reliability & Maintenance Digital Transformation Senior Manager Architect - Downstream/Chemicals Deloitte Touche Tohmatsu LtdReliability & Maintenance Digital Transformation Senior Manager Architect - Downstream/ChemicalsColumbus, OH$171,600–$338,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Join our US Supply Chain & Network Operations Offering, where you'll deliver transformational solutions using operational expertise, digital technologies, advanced analytics, and industry-specific hybrid solutions.
MES Solution Architect Manager (Werum PAS-X) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (Werum PAS-X)Columbus, OH$141,200–$278,300 / yearAs a Manufacturing Executions Systems Solution Architect Manager (Werum PAS-X) on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with senior leaders and business stakeholders to define Manufacturing Execution System (MES) needs and translate requirements into Werum PAS-X functionality. 5+ years of experience with business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification documentation, system configuration, system testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models.